What 1,611 owners told NHTSA about the 2016 Hyundai Tucson Plug-in Hybrid

Driving vehicle home from work a 7 mile commute driver front rotor and passenger rear rotors caught fire. Called fire department to ensure preventive measure of entire car catching fire. It appears both corners have fused pads to rotors creating high friction. No check engine lights or ABS light notifications on dash to warn of issue. Brakes and rotors replaced approximately 2 years ago and 25k miles with zero issues. Brake master reservoir is only low about 1 ounce of fluid with no signs of fluid leak on floorboard or firewall of vehicle. Abs module appears to have no fluid residue or leaks either. Have not checked fuses as of yet for failure.

NHTSA ODI 11535658

I have a 2016 Hyundai Tuscon Limited Turbo which I bought USED in August of 2018. The same week I left the lot I returned multiple times complaining that the car was hesitating and seemed like the transmission was having problems. The car would hesitate to go from a stop, several times leaving me and my infant (at the time) in the middle of intersections crossing traffic and unable to move. It almost got us SLAMMED multiple times. I explained this to them and they just kept telling me it was because of the turbo. I said NO ONE in their right mind would manufacture a car that goes fast at the cost of safety. That was insane to me but they kept sending me home. I returned over and over and over again for the entire 1st year I had the car with no resolution. Eventually, I also discovered issues if I had to brake hard, several times almost running into the back of people and on 08/08/2020 I actually DID slam into the back of someone. I got to eat the cost of the insurance claim - only later to find out that there was a recall on the ABS system which I believe caused the accident. In 2020 when the transmission died, they replaced it under warranty. It took 49 days to replace, meanwhile I have an infant and riding a bus and riding my bike everywhere because the dealer did not help me with a rental or loaner. Then a year later in the middle of 2021 the engine died which they replaced under warranty, this time providing me with a rental for only a short time of the month long situation. Also racked up tow and tow storage bills exceeding $500 because it broke down on a major road in the middle of the night. Now, on 03/11/2023 I heard a sound coming from the engine which sounded like a cat screaming, coupled with severe hesitation when trying to accelerate. Took it to the dealer and they refuse to fix it, said the warranty company declined it. Called Hyundai Corporate and they said the same thing. Called warranty company and they said NO ONE EVER SUBMITTED A CLAIM!!!!!

NHTSA ODI 11515354

The contact owns a 2016 Hyundai Tucson. The contact stated while coming to a stop at approximately 2 MPH at a traffic light, the vehicle rolled forward, failing to come to a complete stop, and collided with the rear bumper of the vehicle in front. The contact stated that the "four-way braking" warning light and another unknown light were illuminated. The contact stated that there was damage to the rear bumper of the vehicle in front. The police were called but no report was written and there were no injuries. The contact had driven the vehicle to a local dealer where it was diagnosed with an issue with the ABS related to NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) and needed to be taken to a manufacturer dealer for repair. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 59,000.

NHTSA ODI 11460785

ESTAVA COM MINHA FAMILIA A CAMINHO DA FISIOTERAPIA QUANDO COMECOU A PEGAR FOGO NO CARRO NA PARTE DA FRENTE! A SORTE FOI QUE UMA OFICINA QUE ESTAVA PERTO ME MIM TINHA EXTINTOR E ME AJUDOU A APAGAR O FOGO!

NHTSA ODI 11386194

WE PURCHASED A 2016 TUCSON LIMITED ON BLACK FRIDAY OF 2016. THIS VEHICLE WAS EQUIPPED WITH THE AUTONOMOUS EMERGENCY BRAKING (AEB) SAFETY OPTION, AS IS ADVERTISED AND DEMONSTRATED ON THE HYUNDAI WEBSITE WITH VIDEO. WE EXPERIENCED A MINOR FRONT-END COLLISION AT APPROXIMATELY 8-10 MPH WHILE MERGING INTO TRAFFIC AT A YIELD FROM HIGHWAY EXIT RAMP. BASED ON THE ADVERTISED FUNCTION AND VIDEO, SHOULD HAVE BEEN PREVENTED BY THE AEB. SUBSEQUENT TO THIS COLLISION, WE BEGAN SEEING INTERMITTENT WARNING NOTIFICATIONS TO CLEAN THE FRONT RADAR EVEN THOUGH THERE WAS NO DIRT OR ANY OBSTRUCTION. THESE MESSAGES WOULD SPONTANEOUSLY CLEAR AFTER APPROXIMATELY 30-60 SECONDS. WE TOOK THE VEHICLE TO THE DEALERSHIP TO BE EVALUATED. THE VEHICLE WAS WITH THE DEALERSHIP FOR ALMOST TWO WEEKS AND AFTER EXTENSIVE TESTING - WHICH INCLUDED MULTIPLE ROAD TESTS, MULTIPLE SIMULATED OBSTRUCTION DETECTION, A PEDESTRIAN CHALLENGE BY THE SERVICE MANAGER, LITERATURE REVIEWS, AND AN ONSITE EVALUATION FROM HYUNDAI ENGINEERING ' AND AFTER ALL OF THESE EVALUATIONS, THE SERVICE DEPARTMENT WAS ALSO UNABLE TO TRIGGER THE AEB UNDER ANY CONDITIONS ALTHOUGH THE ELECTRONIC SCAN INDICATES THAT THE RADAR IS OPERATIVE. THEY HAVE RETURNED THE VEHICLE TO US WITH THE STATEMENT THAT IT IS FUNCTIONING AS INTENDED. THE AEB IS NOT DEMONSTRABLY FUNCTIONING, REGARDLESS OF RADAR OPERATION.

NHTSA ODI 10970019