What 1,612 owners told NHTSA about the 2016 Hyundai Tucson Hybrid Hev

i have taken my car in to dealership a few times over the last couple years,Complaining about excessive oil burning and loss of power.The last time,The dealership told me the catalyc converter was clogged.I had it repaired but asked Dealership,If engine doesnt get repaired itll happen again.they told me its fine and engine was fine.Well,It isn't fine and went and spoke to a few auto repair shops and they told me if car is under warranty,Car needs to go back to dealershipto have engine looked at and repaired..I feel I'm definitely getting the run-around.I can not keep replacing a catalyc converter every year and the problem not being fixed.the situation of losing power while driving is putting myself and family at risk.this is very concerning and life threatening.Im still well within my warranty and feel unsafe and ripped off.

NHTSA ODI 11487755

Car is burning engine oil at the rate of one quart a week after normal city driving. Usual and frquent oil changes and almost dry when going in for every 3000 miles oil change. Took to a private (non-Hyndai) mechanic shop Christian brothers in Colorado and told that perhaps that my car had some engine damage or problems due to burn of engine oil and not leaking. Next car began to have engine check light go on and off with never staying on for more than one day. Called Hyundai dealership and told that light had to be on solid and complete for inspection. This week car starting misfiring and dragging when acclerating. Black smoke coming out of exhaust and check engine light illuminated and stayed on. Could not get into delaership until November of 2022 and currently September of 2022. Once again took car to Christian Brothers for diagnostics and told car was full of carbon and misfiring and told unsafe to drive and would not work on car as they believed that engine was damaged/defective and needed to be replaced. Made appointment with PLanet Hyundai in Golden, Colorado where I purchased the car brand new. October 20th is my appointment and car will need to be towed. Undriveable and needing car to work to see my autistic clients in their homes. Final event with engine and misfiring happened at 104,000 just past the warranty time even though no one would look at the car despite my former complaints and concerns prior to the warranty expiration.

NHTSA ODI 11487228

last June at about 82k miles my car started making a knocking noise while in town. Decided to drive the short distance home and right as I pulled in the driveway the engine light flashed briefly but didn't stay on. First thing I did was check the oil and there was no oil in the engine at all. Called all around to dealers and since this was in the middle of the pandemic it was a nightmare and I had to wait like 4 weeks and get the car towed twice to a shop that had the shortest wait. The car had regular oil changes and wasn't overdue for an oil change. There was no oil spots that would suggest it had been leaking and zero smoke to show it was burning off the engine at any time, there also was no check oil light that came on at any time to warn that the oil was low. I wasn't able to be provided a loaner until they could diagnose the vehicle and confirm it wasn't my negligence. Turns out this is a regular issue with this model/engine. I can't imagine what it would have been like had I been driving 70mph down the freeway. Now the engine is at 101k miles and it came with only a 10k 12 month warranty and it is now going through a quart of oil every 1k miles it seems. Have an appointment AGAIN to have it looked at in but not until the first of November. So now I have to check my oil all the time to make sure it doesn't run dry again...

NHTSA ODI 11487164

My 2016 Hyundai Tuscon 1.6 liter Turbo threw a rod when I was driving home. All service lights turned on and we pulled over immediately just in time for the car to shut off completely. We had to push the car into a parking spot and saw that all of the oil had fallen out of the bottom. I have approximately 113k miles on the car. I have been religious with my service and maintenance. It was late at night and we were on a 2 lane levy road. Thank goodness the second the lights came on we were in front of 1 of the 2 spots in a 9 mile stretch to pull off. This was extremely scary and dangerous. We had the car towed to the nearest shop where they inspected it and let me know that they have seen several other Hyundai's come through with the same issue and they directed me to take it to the closest Hyundai Dealership so they could take care of it. It has been at Dublin Hyundai where they looked it over and neglected to cover the issue. It is still there now. Dublin Hyundai confirmed that I do need a new motor. They said that they will not cover it due to "Extreme Neglect" due to the Car Fax report. I am currently seeking out the rest of my maintenance records that were not reported. There are a total of 10 oil changes over the course of the past 5 years not reported but that have most definitely been done. There were no symptoms of this problem prior to the failure. This is my third Hyundai in a row and I have never had any issues prior. I have always been a happy Hyundai owner until now. I am beyond disappointed with the way that this case has been handled and would greatly appreciate assistance in learning my next steps to a resolution of repair or replacement.

NHTSA ODI 11485775

The Vehicle is a 2016 Hyundai Limited 1.6 Turbo. Back around the first part of May, we were driving down the interstate when the vehicle lost power, the check engine light came on, and the engine began to vibrate. The engine is also burning oil. There were no warning signs prior to the incident and the lights did not come on until the incident occurred. We took it to a dealership and they did a compression test. I was told, I would need a new engine. There has since been a recall on Hyundai engines, having the same issues mine has, but they did not include my vehicle in the recall. The 1.6 Turbo engine that my vehicle has, seems to be the same engine as the Hyundai Veloster which has been recalled. They also included the 2017 Hyundai Tucson in this recall. The vehicle in its current state is not safe to drive as it loses power while you are driving. This vehicle is available for inspection upon request.

NHTSA ODI 11484828

My engine started stalling on me and has loss of power then out of nowhere I started getting a knocking noise which was followed by a check engine light. I had a oil light flashing before this occurred but oil level was good. Changed oil and filter and noise persisted along with stalling making it hard to drive anywhere safely. I haven't had it taken anywhere because I see this is a known issue on hyundai vehicles and newer models have recalls out on them. My vehicle only has 38,000 miles and shouldn't be having engine issues already.

NHTSA ODI 11482280

Vacuum pump was recalled back in 2019 - T3C: TL Tucson Vacuum Pump (19-01-010H). My car was “repaired” to fix the seal/cap. However, today the vacuum pump needs to be replaced. The engine light, brake assist and traction control lights all came on and stayed on. After talking with Hyundai it appears as though back when the recall occurred, the minimum was repaired and proper replacement of the part was not taken. Hyundai says they are no longer required to remedy the problem because they already addressed the recall back in 2019. Is there any action enforceable to take toward Hyundai to honor a complete repair of the recall rather than just slap a band-aid on it?

NHTSA ODI 11481765

on multiple occasions the transmission failed to engage at slow speed then lunges forward when it does. it happens when your at a stop accelerate slowly to about 10 mph get off the accelerator then re-apply it. the engine revs but the transmission acts like it goes into neutral then catches a gear and lunges forward. It is unsafe because the driver behind you can hit you from behind, which almost happened to me, or you can hit the car in front of you when it lunges or worst hit a pedestrian because of the unpredictability of the transmission/ engine power engagement. The so called fix was a software issue that didn't fix it. mine still has it and when i told the dealer they said they couldn't duplicate the problem BUT it has happened so many times to me that i can make it fail. Hyundai should be accountable for this but no one ever listens to the consumer until its to late. it asks below when it happened but it started shortly after i purchased the car and happened multiple times. but the one i absolutely remember was when i had my daughters in the car right after my daughters birthday.

NHTSA ODI 11481302

I have a 2016 hundai Tucson limited 1.6 l turbo and have had a lot of problems with this car when I merge on a highway I put the foot on the gas and the car doesn’t move even though I have the foot to the floor and when I’m in stop and go traffic the car jerks like it wants to stall I brought the car to the dealership and told them what the problem is they could not duplicate my issue and they said there is nothing wrong with it and also they didn’t find any codes on the computer, next week I’m bringing my car back to the dealership for the same problem and I bet that they are not going to find any problems again. I’ve been driving over 45 years and never had this problem with any other car’s that I have owned, I’m afraid that one of this days I’m going to get hit from behind. I hope that the manufacture puts a recall on these cars soon, I’m ready to sell my car and never ever buy another Hyundai again.

NHTSA ODI 11481060

2 separate issues - oil is being consumed at alarming rate- not burning off and not leaking just disappearing at a rate of a quart every 200 miles -brake pedal is vibrating and clicking up while breaking, then goes straight to floor causing driver to release brake and then repress while stopping

NHTSA ODI 11480892

I have made multiple complaints to Jenkins Hyundai of leesburg about my car hesitating and not going like it should and almost causing multiple accidents because it wouldn’t go when it should. However, they stated nothing was out of the ordinary and to just drive it in sport mode. Well I’m December of 2020, the turbo went out while driving home. They then wouldn’t fix it until I had a friend state that her dad worked at a diff location and that it was covered under warranty. They told me they had to do an investigation to see if it was covered under warranty or not. They kept my car for a few weeks before I got a phone call on New Year’s Eve stating my car was ready for pick up. Meanwhile, there was an active recall with the brakes from September of 2020, that they in fact did not fix while having my vehicle there. Fast forward to June 9, 2022, and my turbo went out again and there is water mixed with the oil in my car. I have made multiple reports along with others on the transmission issues and now making a report on the turbo. These vehicles are not safe, I don’t understand why they have not been recalled for these issues.

NHTSA ODI 11480276

While driving the car started making a clicking noise. Then shortly after the noise started, the car would no accelerate over 40mph. Once pulled over after this, we discovered that there was no oil in the engine. There have been no signs of oil loss and we also get our cars oil changed regularly and we were towards the end and already had an oil changed scheduled. There were also no warring lights that ever became illuminated while this all happened so we had no idea of the issues until the car was already seizing up. This seems to be a common issue with 2016 Hyundai Tucson’s

NHTSA ODI 11479182

My car would not accelerate over 20mph took into dealership in 5/2021 with 75,000 miles I was told I needed a new Catalyst converter I replaced it. My oil started leaking in 10/2021 was told my oil pan gasket needed resealed I completed it. In April of 2022 I was recommended to get oil pan gasket resealed still. In July of 2022 my car slows down then stop on expressway. It starts back up I’m only able to go 20m0ph on the expressway this is not safe at alll with my children in the car it was very scary. Dealership finally has an appointment 8/9 diagnoses car 8/11 stating my Catalyst Converter is clogged and need replacement that caused my car to stop and slow down as well as I need oil pan gasket burning oil/leaking oil. This is a safety problem the car is not 10yrs old and has less than 100,00 miles to stop without warning lightsss or anything on a moving fast expressway could have caused me and my kids life. This issue need to be taken serious and inspected because I continue to have the same issues with the car a little over a year!!

NHTSA ODI 11479153

The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed but the vehicle hesitated to respond while the RPM gauge was at 5000 RPM. Additionally, the vehicle emitted an abnormally loud sound and there was smoke coming from underneath the hood. The contact veered to the side of the road and noticed a trail of coolant and oil leak on the highway. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not made aware of the failure. The failure mileage was approximately 133,000.

NHTSA ODI 11478967

My car seemed to be lagging severely when accelerating and then started coughing when accelerating and the check oil light came on even though I had plenty of oil and had just had it changed. I took it into the dealership and they said that the check engine light was also flashing just so fast I couldn’t see it. Several engine cylinders were apparently misfiring but it wasn’t covered by warranty. They installed new spark plugs and cleaned something to do with the fuel system and told me that would “be the starting place” several hundred dollars in. It worked fine. Fast forward 4 months I take it in for its regular oil change and mention how it’s been lagging again and here we go again. Same issue. According to my local mechanic a lot of these engines end up needing to be replaced completely to resolve the issue.

NHTSA ODI 11478626

I have been finding when going for an oil change, the mechanic is stating that my vehicle has no oil in it, no signs of a leak, and this has occurred multiple times in last couple months. Now I check oil once a week and finding more often then not my oil is low and I need to add oil. not once has any warning light come on. What irritates me most is if this seems to be occurring with others - Hyundai needs to do something about this. Who knows how long I drove with low to no oil in my vehicle before knowing I had this problem. Can't imagine the damage done to my engine!

NHTSA ODI 11476671

This car is burning oil and locking up the engine while driving. This has happened multiple times now! I am changing the oil every couple two thousand miles instead of 3000, and sometimes even sooner than that. I was on the interstate a couple of times and the car will not accelerate. This is a danger to myself as well as other drivers. Why is this not being investigated??? Looking through the complaints, it has been happening to so many people and no one is doing anything about it!

NHTSA ODI 11474262

I was on my way to work as normal. There were no warning lamps or other notifications/signs of a problem when all of a sudden, my vehicle started decelerating. I looked in the rearview mirror and saw smoke. I immediately pulled over and the smoke increased. Within a matter or seconds flames started to shoot out from under the hood. I don't know if the fire started from something electrical or engine-related but it spread fast! Before the police and fire truck arrived at the scene, my car was engulfed in flames! This was a terrifying and horrific experience! Prior to this, I had to replace all of the motors on the windows and noticed the jerky movements when driving in Turbo mode that I was told was normal. I didn't even have the car for 2 years! When I contacted Hyundai about the windows, they did nothing and the Rep referred me to get rid of it! I should have listened.

NHTSA ODI 11470071

Engine has no oil less three months since last oil change, vehicle did not have any type of low oil notification, car just stopped engine locked up.

NHTSA ODI 11469998

Shortly after purchasing this vehicle I noticed I was using more oil than I had in other vehicles in the past. I thought it may have been normal for this different type of vehicle. The longer I owned this vehicle the more oil it consumed. I became worried and asked my brother who is a mechanic and he said sometimes turbos go through extra oil. It then got to the point I was going through close to a quart a week. I then was driving down the highway and my engine stalled and quit. Come to find out I had somehow been getting gas into my oil and it ruined my engine.

NHTSA ODI 11469409

Hyundai dealership just gave me my vehicle back after having it for 3 months replacing the engine due to engine failure which a class action law suite was filed about. While having my vehicle they also replaced all the ignition coils and spark plugs, 1 day after receiving my vehicle back my car throws the following codes and has to go back to the dealership. P0353- ignition coils C primary control circuit/open P0354- ignition coils D primary control circuit/open P0420- Catalyst system efficiency bele9 threshold bank 1

NHTSA ODI 11464602

I was driving on interstate and my vehicle felt like it was losing power. It felt like the engine was failing. My car started squeaking and flutter when I tried to accelerate pass 65 mph. I took it to delearship and they told me my engine needed replaced. It only had like 89k miles on it. They replaced engine. I picked up SUV, and as I am driving home on interstate my car started to shake and squeal again when I accelerated to 65 mph. It seemed I had to floor the accelerator to get to 65 mph. I took suv back and this time they told me it was the transmission. It is currently in shop getting transmission fixed. Hyundai has had my car now for 4.5 months replacing motor and now transmission. I bought this car brand new, and had issues with this SUV in the past. It would consume a lot oil way before it time for oil change, but dealership did oil consumption test and said it was fine. It lost complete power at traffic stop. Every time I took it to delearshop they would say everything look good. My model Vin number isn’t on the recall list, but I wouldn’t purchase a used 2016 Hyundai, Tucson do to safety concerns.

NHTSA ODI 11463457

The engine caught fire while driving. The entire vehicle was engulfed in flames as a result. Total loss of vehicle.

NHTSA ODI 11462222

While climbing the hill on Highway 5 south, the engine RPM dropped so I was moving the car to the shoulder, and while moving, black smoke came out of the engine hood and stopped the car on the shoulder, and then, the fire began to rise under the engine hood. An insurance company investigation determined all losses. Geico Claim #0547433700101042

NHTSA ODI 11461565

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the oil level warning light was flickering. The contact stopped and checked the oil level and continued to drive. While driving, there was an abnormal sound coming from the vehicle before the engine seized. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 92,976.

NHTSA ODI 11460044