Apr 18, 2017Transmission & drivetrainSpeed controlEngine
DANGEROUS TRANSMISSION. WHILIE THE CAR WAS IN MOTION GOING DOWN AN ON-RAMP TO GET ONTO THE INTERSTATE I PROCEEDED TO MERGE INTO TRAFFIC ONLY TO FIND OUT THAT I DID NOT HAVE ANY POWER. THE CAR WAS STILL ON BUT THERE WAS NOT ANY ACCELERATION, I KEPT PRESSING AND PRESSING AND NOTHING. SO I PULLED OFF THE ROAD SO A SEMI WOULDN'T RUN OVER ME. I PUT THE CAR IN PARK AND THEN WAITED ABOUT A MINUTE. I WAS ABLE TO GET THE CAR MOVING A LITTLE BIT AT A TIME. ONCE I REACHED 70MPH IT WAS LIKE IT WOULDN'T SHIFT GEARS. SO I DECIDED TO DRIVE IT TO THE DEALERSHIP. WHILE STOPPED AT A STOP LIGHT I PROCEEDED INTO THE INTERSECTION ONLY TO HAVE IT NOT BE ABLE TO MOVE ANYMORE SO I WAS BLOCKING TRAFFIC. I PUT THE CAR IN PARK AND DID A DIAGNOSTIC ONLY TO FIND OUT THERE WERE NO ISSUES. CLEARLY THIS FUNCTION DOES NOT DO IT'S JOB IN REPORTING THE PROBLEM. THE SERVICE MANAGER WAS NOT ABLE TO GET ME AN APPOINTMENT UNTIL 5 DAYS LATER TO LOOK AT IT. ONLY TO FIND OUT THEY COULD NOT REPLICATE THIS ISSUE. I THOUGHT IT WAS IN MY HEAD BECAUSE THIS STARTED WHEN I ONLY HAD THE CAR A MONTH. YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. ALSO, THE CAR WILL LUNGE AT LOW SPEEDS AND SORT OF BUCK.
NHTSA ODI 10979040
Apr 18, 2017Speed controlEngine
DANGEROUS VEHICLE - SAME THING AS PREVIOUS COMPLAINT. YOU NEVER KNOW WHEN YOU HAVE ACCELERATION AND ARE FEARFUL OF GOING INTO TRAFFIC. ALSO ON A HOT DAY THE AIR CONDITION WOULD NOT WORK AND THEY COULD NOT DUPLICATE.
NHTSA ODI 10979043
Apr 18, 2017Transmission & drivetrainSpeed controlEngine
SAME COMPLAINT AS BEFORE THEY CANNOT DUPLICATE AT DEALERSHIP. THERE IS NOT A RECALL ON THIS VIN NUMBER EVEN THOUGH IT WAS MANUFACTURED DURING THE DATES OF THE RECALL I FOUND OUT. I AM SERIOUSLY THINKING ABOUT HIRING A LAWYER BECAUSE I DO NOT WANT A CAR THAT IS NOT SAFE FOR MY GRANDCHILDREN. THIS TIME AGAIN WOULD NOT ACCELERATE WHEN GOING INTO TRAFFIC. IT IS VERY TERRIFYING.
NHTSA ODI 10979048
Apr 12, 2017Speed controlEngine
THERE ARE SEVERAL PROBLEMS. THE DUAL CLUTCH AN AUTOMATED MANUAL TRANSMISSION ON MY 1.6-LITER TURBO VERSION HESITATES UP TO SEVERAL SECONDS WHEN ACCELERATING, THIS CAN OCCUR WHEN TURNING, ACCELERATING FROM A FULL STOP, MOVING AT A SLOW SPEED 1-5MPH. THE TACHOMETER REVS UP BUT THE CAR STAYS STATIONARY. THIS HAPPENS MULTIPLE TIMES A WEEK. THE SCARIEST TIME WAS WHEN I WAS ATTEMPTING TO MERGE ON THE HIGHWAY AND THE CAR DID NOT ACCELERATE AND CARS HAD TO SWERVE TO AVOID HITTING ME.. ADDITIONALLY IF YOU ARE IN BUMPER TO BUMPER TRAFFIC INCHING ALONG, IT HESITATES TO ACCELERATE AND WHEN IT FINALLY DOES, YOU'RE AFRAID YOU WILL HIT THE CAR IN FRONT OF YOU. I HAVE FOUND WHEN INCHING ALONG 1-5 MPH DURING RUSH HOUR TRAFFIC THAT I MUST LEAVE 1-2 CAR LENGTHS IN FRONT OF ME DUE TO THE LURCHING AND HESITATION. SUPPOSEDLY THE RECALL IN SEPTEMBER 2016 FIXED THIS ISSUE BUT IT DID NOT. WHEN I CONTACTED HYUNDAI MOTOR COMPANY HEADQUARTERS, THEY TOLD ME THE CAR IS WORKING AS DESIGNED. SO THEY DESIGNED IT TO LURCH AND NOT ACCELERATE? DOESN'T SEEM RIGHT TO ME. I HAVE DOCUMENTATION OF MY CONTACTS WITH THE LOCAL DEALER AND CORPORATE, BUT NOT WITH ME TODAY.
NHTSA ODI 10972043
Mar 23, 2017Engine
SPORADICALLY WHEN YOU STEP ON GAS TO ACCELERATE, IT WILL JUST "BOG DOWN" AND WILL NOT ACCELERATE. THIS HAS HAPPENED MANY TIMES BOTH AT AROUND 20 MPH OR AROUND 55 MPH. IT WILL NOT RECOVER UNLESS YOU TAKE YOUR FOOT OFF THE ACCELERATOR COMPLETELY AND WAIT FOR SEVERAL SECONDS. I TRIED ONCE WHEN IT DID THIS, TO JUST KEEP THE ACCELERATOR DOWN TO SEE IF IT WOULD RECOVER. IT DID NOT, IT JUST SLOWED DOWN TILL IT STOPPED.
NHTSA ODI 10968133
Mar 7, 2017Engine
TRANSMISSION ACCELERATION LAG/UNPREDICTABILITY AND POOR SHIFTING CAUSES UNSAFE CONDITIONS. PRIMARILY WHEN STARTING FROM STOPPED POSITION BUT WHEN DRIVING ALSO. ENGINE WILL REV BUT VEHICLE WON'T MOVE AND SUDDENLY IT WILL SHIFT INTO GEAR SOMETIMES LUNGING FORWARD.
NHTSA ODI 10959079
Mar 4, 2017Engine
THE CAR WAS PURCHASED JUNE 1, 2016. FOUND THAT THE TRANSMISSION DOES NOT ENGAGE CORRECTLY FROM A STOP. THE CAR REVS AND DOESN'T MOVE THEN ALL OF THE SUDDEN IT TAKES OFF. YOU NEVER KNOW WHEN IT IT GOING TO HAPPEN. AND YOU NEVER KNOW HOW FAST IT IS GOING TO GO ONCE THE TRANSMISSION ENGAGES. THERE HAVE BEEN MANY TIMES THAT I HAVE FELT LIKE I COULD HIT SOMEONE BECAUSE THE CAR "TAKES OFF" ON ITS OWN. I AM HESITANT TO TAKE OFF IN TRAFFIC BECAUSE I NEVER KNOW IF THE TRANSMISSION IS GOING TO ENGAGE CORRECTLY. THEY SAY IT IS THE DUEL CLUTCH CAUSING THE ISSUE. I HAVE TAKEN THE CAR INTO THE DEALERSHIP 3 TIMES. 10/7/16 RECALL 16-01-038, DCT LOGIC UPDATE OPERATION 61C077R0, 16-01-057, 11/18/16 DCT UPDATE OPERATION 60C095RI, ALSO RESET ADATT VALVE, 2/10/17 TOOK THE CAR IN BECAUSE STILL HAVING SAME ISSUE, WAS TOLD "THAT'S HOW THE CAR DRIVES". I HAVE ALSO REPORTED THE SITUATION TO HYUNDAI, CASE #10008011 AND THEY TOOK MY INFORMATION BUT HAVEN'T GOTTEN BACK TO ME. I AM AFRAID TO TAKE THE CAR ON EXTENDED TRIPS BECAUSE I DON'T FEEL SAFE DRIVING THE CAR. SOMEONE IS GOING TO GET HURT OR EVEN WORSE IF THIS SITUATION IS NOT RESOLVED OR THESE CARS AREN'T TAKEN OFF THE ROAD.
NHTSA ODI 10958591
Feb 19, 2017Engine
ROUGH IDLE, ALSO WHILE STOPPED IN DRIVE ENGINE SEEMS TO RACE AND CAR FEELS AS IF DIDNT HAVE FOOT ON BRAKE IT WOULD RACE FOWARD
NHTSA ODI 10955465
Feb 17, 2017Engine
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE SUDDENLY SHUT OFF. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 12,000.
NHTSA ODI 10955313
Feb 1, 2017Transmission & drivetrainElectrical systemEngine
HAD RECALL 16-01-057 PERFORMED AT LOCAL HYUNDAI DEALER IN HACKETTSTOWN AND SINCE THEN HAVE HAD MULTIPLE ISSUES WITH IT NOT MOVING WHEN AT A TRAFFIC LIGHT LIKE TRANSMISSION IS SLIPPING AND THEN IT GRABS AND ALMOST CAUSES ACCIDENT..DEALER SAYS THAT RECALL WOULD NOT MAKE IT DO THIS AND WHEN THEY DRIVE SAY THERE ARE NO ISSUES.THERE ARE MULTIPLE OTHER PEOPLE ON INTERNET HAVING SAME ISSUE, SO NOT SOMETHING I AM MAKING UP. WHEN IS SOMETHING GOING TO BE DONE ABOUT THIS BEFORE SOMEONE IS KILLED. *TR
NHTSA ODI 10948958
Nov 22, 2016Transmission & drivetrainElectrical systemEngine
VEHICLE CONTNUES UNDER IN MOTION CITY STREEET DRIVING CONDITIONS CAUSE THE VEHICLE TO NOT MOVE IF THE ACCELERATOR PEDAL IS PRESSED AND RELEASED REPEATEDLY.EXACTLY AS RECALLED FOR OTHER 2016 TUSCON BUT THIS DOES NOT MATCH VIN DATABASE. DEALER DENIES THERE IS A PROBLEM AND STATES THE VEHICLE IS BEING DRIVEN WRONG QUOTING THE DRIVERS HAND BOOK WHICH BASICALLY SAYS THE VEHICLE NOT USABLE IN STOP AND GO CONDITIONS.THERE ARE HUNDREDS OF SIMULAR COMPLAINTS OF 2016 TUSCON THAT DID NOT FIT IN VIN NHTSA OR HYUNDAI DATABASE, OR CONTINUED TO HAVE SAME PROBLEM AFTER RECALL REPAIR PERFORMED OR DEALERS DENYING THERE WAS ANY RECALL.
NHTSA ODI 10927573
Oct 18, 2016Engine
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
NHTSA ODI 10916814
Oct 18, 2016Transmission & drivetrainSpeed controlEngine
MY TUCSON SLOWS DOWN WHEN I PRESS DOWN ON THE ACCELERATOR TO SPEED UP. IT DID THIS MULTIPLE TIMES ON MY TRIP FROM INDIANA TO COLORADO. THIS IS EXTREMELY DANGEROUS! I SAW AN UPCOMING RECALL WHICH HYUNDAI DOES NOT HAVE ANY FIX FOR YET, BUT IT APPEARS TO ONLY BE ON SPECIFIC ONES WITH DUAL CLUTCH. I DON'T THINK MINE HAS THAT, BUT IT DEFINITELY HAS SAFETY ISSUES AND HYUNDAI WILL NOT ASSIST ME WITH IT. THERE ARE MULTIPLE OTHER ISSUES WITH MY NEW VEHICLE ALSO WHICH I CANNOT GET ASSISTANCE WITH AND HAVE FILED MULTIPLE COMPLAINTS, MULTIPLE PLACES.
NHTSA ODI 10916843
Oct 18, 2016Engine
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A STOP LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE VIBRATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
NHTSA ODI 10917191
Oct 12, 2016Transmission & drivetrainSpeed controlEngine
I TOOK MY 2016 TUCSON INTO THE DEALERSHIP ON 9/23/2016 TO ADDRESS THE DUAL CLUTCH TRANSMISSION RECALL. PRIOR TO THAT, MY TUCSON WOULD RANDOMLY JERK, NOT ACCELERATE WHEN PRESSING ON THE ACCELERATOR, AND THE RPMS WOULD GO HAYWIRE. NOW, 10/12/2016, AFTER I TOOK IT IN FOR A RECALL, I AM STILL EXPERIENCING THE SAME ISSUE. IT'S HAPPENED ONCE IN SLOW TRAFFIC, AND JUST THIS MORNING ON THE HIGHWAY ON MY WAY TO WORK. THIS TIME HOWEVER, THE TUCSON'S RPMS WENT FROM THE 2X AREA TO THE 4X AREA WITHOUT PROVOCATION, CAUSING THE TUCSON TO DRASTICALLY ACCELERATE, ALMOST CAUSING ME TO REAR END SOMEONE. THIS WAS WITHOUT ME MANUALLY ACCELERATING. AT THIS POINT, I FEEL LIKE I'M DRIVING A DEATHTRAP AND AM UTTERLY DISAPPOINTED THAT HYUNDAI HAS DONE NOTHING TO TRULY CORRECT THIS ISSUE.
NHTSA ODI 10915443
Sep 29, 2016Transmission & drivetrainEngine
PROBLEMS WITH VEHICLE SINCE PURCHASE. BROUGHT CAT BACK TO DEALER FOR REPAIR 4 TIMES, BUT PROBLEMS STILL REMAIN. PRIOR TO LAST SOFTWARE UPGRADE, CAR WOULD NOT ACCELERATE AFTER STOPPING, WOULD JERK WITHOUT WARNING, SLOW GOING UP HILL, WOULD ROLL BACK, AND WOULD STOP AND THEN PROPEL FORWARD. ONCE LAST RECALL (3) DONE, THE CAR STILL IN NOT DRIVING APPROPRIATELY. CAR RUNS ROUGH, STILL JERKS, STILL SLOW TO GO UP HILL AND STILL INTERMITTENTLY STOPS. TRANSMISSION WARNING (OVER HEATED) CAME ON, YET THE COMPUTER DID NOT MAKE NOTE OF IT WHEN READ FOR PROBLEMS AS IF IT NEVER HAPPENED. CAR IS UNSAFE, IS NOT DRIVING AS EXPECTED NOR AS IT SHOULD. GAS MILEAGE IS ALSO VERY LOW, CONSIDERABLY LOWER THAN WHAT WAS PROMISED UPON PURCHASE.
NHTSA ODI 10910612
Sep 15, 2016Engine
TL* THE CONTACT IS A LAWYER FOR A YOUNG WOMAN WHO LEASED A 2016 HYUNDAI TUCSON. WHILE DRIVING FOR A PERIOD OF TIME, THE CONTACT NOTICED AN ODOR INSIDE THE CABIN OF THE VEHICLE. THE CONTACT BECAME DISORIENTED AND DROVE HOME. THE CONTACT ALSO EXPERIENCED TROUBLE SPEAKING AND COORDINATING WORDS. THE CONTACT WENT TO THE HOSPITAL AND WAS DIAGNOSED AS HAVING SOME TOXIN AFFECT. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND IT DISPLAYED HIGH LEVELS OF AN UNKNOWN TOXIN INSIDE THE CABIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 1,000 MILES. UPDATED 10/25/16 *BF *TR
NHTSA ODI 10906877
Sep 11, 2016EngineFuel system
THE DUAL CLUTCH MANUAL TRANSMISSION "FREEZES" IN NEUTRAL EVEN THOUGH THE CAR IS IN DRIVE. THE VEHICLE WON'T MOVE. THIS IS A DANGEROUS SITUATION. IT HAPPENS SPORADICALLY. THE ENGINE IS ALSO VERY BALKY AND SLUGGISH ON ACCELERATION.
NHTSA ODI 10905665
Aug 25, 2016Transmission & drivetrainEngineFuel system
WHEN I TRY TO ACCELERATE FROM A STOP AT AT A SLOW SPEED THIS CAR HAS EXTREME LAG. SOMETIMES IT CAN TAKE UP TO 3 SECONDS FOR THE ENGINE TO RESPOND AND THEN ALL OF A SUDDEN THE CAR JUMPS AND ACCELERATES TOO QUICKLY. THIS PROBLEM HAS MADE IT VERY DIFFICULT TO JUDGE WHEN I CAN CROSS TRAFFIC BECAUSE I NEVER KNOW WHEN THE CAR WILL ACTUALLY ACCELERATE.
NHTSA ODI 10898523
Aug 11, 2016Transmission & drivetrainSpeed controlEngine
THERE IS A PROBLEM WITH THE 1.6L TURBO DUAL CLUTCH TRANSMISSION. ON THREE OR MORE OCCATIONS, PRESSING THE ACCELLERATOR AFTER BEING AT A COUPLE STOP AT A TRAFFIC LIGHT RESULTED IN THE VEHICLE REVVING TO THE REDLINE AND THE CAR NOT MOVING. THE LAST TIME IT HAPPENED (JUNE 18TH 2016 ~2PM), THE CAR BEGAN TO ROLL BACKWARDS BECAUSE I WAS ON A SLIGHT INCLINE. I ALMOST HIT THE VEHICLE BEHIND ME. I TRIED TRIED PUTTING IT IN PARK. I TRIED SWITCHING TO MANUAL MODE. I TRIED TURNING THE CAR OFF AND ON. NOTHING WORKED. IT WOULD NOT MOVE. IT WAS AS THOUGH IT WAS STUCK IN NEUTRAL. THEN WITHOUT REASON, IT BEGAN TO MOVE AGAIN. WHEN IT DID MOVE, IT WAS EXTREMELY JERKY AND LURCHED FORWARD A COUPLE OF TIMES. THAT WAS THE WORST AND MOST FRIGHTENING. LATELY ALL IT HAS BEEN DOING IS ONCE OR TWICE A DAY ON AVERAGE IT DOES THE SLOW ACCELERATION AND LURCH. THIS HAPPENS DURING MY MORNING AND EVENING COMMUTE. ONCE IT HAS HAPPENED, IT DOES NOT HAPPEN UNTIL THE NEXT DAY. I HAVE BEEN LUCKY THAT IT HAS NOT HAPPENED WHILE TURNING INTO TRAFFIC. BUT IT IS CLEARLY A DANGEROUS SITUATION.
NHTSA ODI 10895193
Aug 9, 2016Transmission & drivetrainWheelsEngine
BROUGHT BRAND NEW AUGUST 2015. MANY TIMES THE CAR LURCHES INTO GEAR. SEVERAL DCT TRANSMISSION HESITATES NOTICEABLE WHEN ACCELERATING FROM DEAD STOP. CAR HAS 16,000 MILES (BUT STARTED AROUND 1000 MILES), . DCT CLUTCHES PERIODICALLY WHEN AT A DEAD STOP WILL NOT ENGAGE, BUT ONCE RPM'S DROP IT WILL START TO MOVE, BUT PRIOR IT'S LIKE THE CAR IS IN NEUTRAL.YOU HAVE TO WAIT UNTIL THE RPM'S COME DOWN AND PUSH ACCELERATOR AGAIN AND THEN IT WILL ENGAGE. OF COURSE THE DEALER CAN NOT DUPLICATE, SO THEY SAY THERE IS NOTHING WRONG.. MANY TIMES I WAS ALMOST HIT WHEN TURNING DUE TO THE CAR NOT MOVING.. VERY DANGEROUS AND SOMEONE IS GOING TO GET HURT OR DIE!!! WILL HYUNDAI DO SOMETHING THEN, BECAUSE ITS SEEMS THAT AFTER 167 COMPLAINTS THEY STILL DON'T CARE TO DO A THING ABOUT IT!! SHAME ON YOU! SINCE ABOUT 12,000 MILES THE CAR HAS BEEN MAKING A HISSING TYPE NOISE WHEN ACCELERATING, BROUGHT TO DEALER, THEY SAID ITS NORMAL & THAT ITS THE FUEL PUMP FINALLY BEING BROKE INTO THE ENGINE AND THAT IS VERY NORMAL..THEY ALSO LIED ON MY WORK ORDER THAT THEY COMPARED THAT NOISE TO A LIKE VEHICLE WITH THE SAME AMOUNT OF MILES AND IT DID THE SAME THING, HOWEVER THEY TOLD ME ON THE PHONE THAT THEY WOULD FIND ME THE SAME CAR WITH THE SAME MILES TO SHOW ME ITS NORMAL. WELL THAT DIDN'T HAPPEN, SO THEY LIED ON THE WORK ORDER TO COVER THEIR BUTTS AND TO WORK AGAINST ME WHEN I CONTACT LEMON LAW ATTORNEYS. WHO THE HECK ARE THEY KIDDING?!! BROUGHT TO ANOTHER MECHANIC & HE SAID THAT IS NOT THE PROBLEM AT ALL, BUT CAN'T SEEM TO FIGURE OUT WHAT IT IS..SO IM SPENDING MONEY TO HAVE THEM TRY & DIAGNOSIS IT EVEN THO I HAVE A WARRANTY. TIRES (I THINK) CAUSING THE CAR TO SHIMMY SHAKE ALL THE TIME AT HIGH SPEEDS. THEY HAVE BEEN ROTATED & BALANCED 5 TIMES & THE PASSENGER SEAT SHAKES LIKE CRAZY, BUT AGAIN THAT IS ALL NORMAL THEY SAY. SHAME ON HYUNDAI FOR DOING NOTHING ABOUT ALL THESE COMPLAINTS!!!!!!!!!!!!!!!!!!
NHTSA ODI 10894378
Aug 9, 2016Transmission & drivetrainSpeed controlEngine
UNABLE TO MOVE FROM A STOPPED POSITION WITH THE CAR IN DRIVE. DUAL CLUTCH ACCELERATOR ISSUE WITH THIS MODEL WITH NO CURRENT FIX.
NHTSA ODI 10894644
Aug 3, 2016Engine
LAST WEEK WHILE DRIVING THIS VEHICLE, I WAS STOPPED AT A RED LIGHT ON UNIVERSITY PKWAY,HEADING TO UTC MALL, IN SARASOTA FLORIDA. WHEN IT WAS TIME TO MOVE THE CAR WOULD NOT! WHEN I TOOK MY FOOT OFF THE BRAKE IT WOULD NOT MOVE! IT WOULD NOT ROLL FORWARD, IT WOULD NOT DO ANYTHING!! THE RPM'S JUMPED ON GAUGES AND AC CUT OUT. I SHUT OFF THE AC, BUT THE SAME ISSUE WAS REPEATING ITSELF. I ALSO TRIED A DIFFERENT DRIVE MODE. NOTHING WORKED, UNTIL I APPLIED MAX ACCELERATION, AS I HAD TO GET OUT OF THE INTERSECTION, SOMEHOW, AT WHICH POINT THE TIRES SQUEALED, AND THE CAR TOOK OFF! I FOUND A PARKING SPACE AND TURNED THE CAR OFF. I CALLED MY SERVICE ADVISOR AT THE LAKEWOOD STORE IN BRADENTON AND HE TOLD ME TO HAVE IT TOWED IN. I CHOSE TO DRIVE IT IN. LAKEWOOD SERVICE TECHS, IN BRADENTON, FL. PERFORMED HYUNDAI MULTI POINT INSPECTION AND I WAS TOLD, AND IT IS WRITTEN ON MY SERVICE ORDER, "TECH UNABLE TO DUPLICATE ISSUE. NO ISSUE FOUND. VEHICLE FUNCTIONING AS DESIGNED!" I HAVE CONTACTED CONSUMER AFFAIRS, PER MY SERVICE ADVISOR'S RECOMMENDATION, AND HIS SERVICE MANAGER, AND I HAVE A CASE NUMBER, HOWEVER I HAVE NOT HEARD BACK, AT THIS WRITING. I LEFT THE CAR THERE! I WILL NOT DRIVE THIS, AGAIN! THAT WAS TWO WEEKS AGO! I'VE ALSO BEEN IN COMMUNICATION WITH THE OPERATIONS MANAGER FOR THE GETTEL HYUNDAI DEALERSHIPS IN FLORIDA, AND HE INFORMED ME YESTERDAY, THAT I WOULD BE HEARING FROM HYUNDAI MOTORS IN ATLANTA, GA. WITH A RESOLUTION. I DID NOT! THIS CAR IS UNSAFE, AND I WANT THEM TO BUY IT BACK! IT ONLY HAS 2300 MILES ON IT, PURCHASED 4 MONTHS AGO! I HAVE GOOGLED THIS VEHICLE, AND HAVE FOUND MANY COMPLAINTS, OF THE SAME NATURE. I WOULD LIKE TO PUT THIS NIGHTMARE BEHIND ME, AND BE ABLE TO GO AND PURCHASE ANOTHER VEHICLE. I CANNOT, UNTIL THIS ONE IS RESOLVED, AND I AM REIMBURSED. I AM PAYING 400.00 A MONTH, CURRENTLY TO HYUNDAI MOTOR CORP., FOR A VEHICLE I CANNOT DRIVE!
NHTSA ODI 10892878
Aug 2, 2016Transmission & drivetrainEngine
I HAD A HALF DOZEN INCIDENTS WHERE THE DCT EITHER DOES NOT ENGAGE OR ONLY MOVES THE CAR VERY SLOWLY WHICH INDICATES THAT IT IS SLIPPING BADLY. I ALSO HAVE HAD 2 INCIDENTS WHERE THE CAR ACCELERATED AT FIRST AND THEN STOPPED ACCELERATING AS I WAS TRYING TO MAKE A LEFT HAND TURN FROM A STOP SIGN. THE SPEED LIMIT IS 40 MPH THERE AND IT LEFT ME WONDERING WHETHER I WOULD INTO THE RIGHT HAND LANE BEFORE I HAD AN ACCIDENT, I HAVE DRIVEN THIS CAR 1500 MILES ON LOCAL RURAL AND CITY STREETS SINCE I PURCHASED THE CAR IN APRIL 2016. I HAVE HAD THE VEHICLE BACK TO THE DEALER TWICE WITH THE LATEST BEING TOLD THAT HYUNDAI IS WORKING ON A DCT SOFTWARE UPGRADE TO BE AVAILABLE IN 3 TO 6 WEEKS.
NHTSA ODI 10892658
Jul 27, 2016Transmission & drivetrainSpeed controlEngine
WENT TO A HYUNDAI DEALERSHIP TO BUY THE HYUNDAI SANTA FE MODEL. THEY DIDN'T HAVE ONE IN STOCK BUT TOLD ME THAT THE HYUNDAI TUCSON MODEL WAS JUST LIKE THE SANTA FE BUT A SMALLER VERSION. I GOT THE TUCSON VEHICLE AND IN 2 DAYS THE AIR CONDITIONER ONLY BLEW HOT AIR WHILE ON THE HIGHWAY. WHEN I CALLED THE HYUNDAI SERVICE AGENT I WAS TOLD TO ONLY USE THE AIR CONDITIONER ON THE LOWEST FAN. IF I PUT IT ON A HIGHER SETTING IT WILL FREEZE UP AND BLOW ONLY HOT AIR. IT WAS 95 OUT SIDE. LATER I CAME TO A STOP AND WHEN I STEPPED ON THE GAS THE ENGINE REVVED UP BUT THE CAR WOULD NOT GO FORWARD. I LET OFF ON THE GAS AND TRIED AGAIN. THE ENGINE AGAIN REVVED UP FOR ABOUT 6 SECONDS THEN THE CAR LURCHED FORWARD. THE NEXT DAY I HAD PARKED ON A SMALL INCLINE. WHEN I WENT TO LEAVE I: PUT MY FOOT ON THE BRAKE - RELEASED THE PARKING BRAKE - PUT IT INTO DRIVE AND STEPPED ON THE GAS. THE ENGINE REVVED UP BUT DID NOT GO FORWARD, INSTEAD IT ROLLED BACKWARDS ABOUT 6 TO 12 INCHES THEN IT POPPED INTO GEAR AND LURCHED FORWARD. EVERY TIME I DROVE THE CAR I HAD PROBLEMS WITH THAT HYUNDAI TUCSON. I FELT UNSAFE AND WAS WORRIED THAT THERE WOULD BE AN ACCIDENT WITH THE CAR ACTING LIKE IT DID. TOOK THE CAR TO THE DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. I LOOKED ON LINE AND FOUND HUNDREDS OF REVIEWS OF THIS VEHICLE ALL STATING THE SAME PROBLEMS I WAS HAVING. SO, I TRADED IN MY 6 DAY OLD TUCSON FOR A SANTA FE - AND I AM VERY HAPPY NOW. THE TUCSON I FELT WAS THE MOST UNSAFE AND UNRELIABLE VEHICLE THAT I HAVE EVER OWNED OR DRIVEN. NO ONE AT THE DEALERSHIP TOLD ME ABOUT THESE KNOWN PROBLEMS AND/OR ISSUES WITH THE DUEL TRANSMISSION SYSTEM. ALL I CAN SAY IS THIS CAR IS A POTENTIAL LIFE THREATENING VEHICLE AND IF HYUNDAI DOES NOT TAKE CARE OF THESE ISSUES THEN THERE IS A HIGH PROBABILITY OF FATALITIES OCCURRING.
NHTSA ODI 10889035