What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

THE POWER TAILGATE WILL OPEN WHEN THE VEHICLE IS IN A GROCERY PARKING LOT. THE DATE REPORTED IS THE MOST RECENT OCCASION. IT HAS HAPPENED SEVERAL MORE TIMES PREVIOUSLY. ONLY ONCE DID IT HAPPEN WHEN THE CAR WAS IN OUR DRIVEWAY. I DISABLED THE LIFTGATE/TAILGATE

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FIRST MY DRIVER'S SIDE REAR DOOR GOT TO STICKING AT 60, 500 MILE AND NOW MY FRONT PASSENGER SIDE DOOR DOING THE SAME THING. MY TAILLIGHT SAYS IT'S NOT WORK AND IT BE WORKING AND VIS VERSUS, AS IF THERE'S A SHORTAGE. NOW THE STEEP HILL LIGHTS COME ON ALONG WITH THE CAR TRACTION LIGHT. IT'S DOING IT MORE NOW THAN EVER. HAVING TO RESTART MY VEHICLE EVERYTIME NOW TO RESET IT. IT DOING IT AT RED LIGHT AND WHILE I'M DRIVING ALL ON IT OWN. MY BIGGEST FEAR IS MY DOORS STICKING AND THE DEALERSHIP IN TUPELO MS TOLD ME I WILL HAVE TO PAY FOR A DIAGNOSTIC AND TO ME I FEEL I SHOULD NOT HAVE TO BECAUSE THAT DEALING WITH MY SAFETY. THERE HAVE NOT BE ANY THING DONE TO EITHER DOOR FOR THE TO BE THAT WAY ON MY BEHALF.

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THE PROBLEM OCCURRED WHEN THE VEHICLE WAS PARKED; THE DOORS AUTOMATICALLY UNLOCKED WHEN I PUT THE VEHICLE IN PARK BUT WHEN THE PASSENGERS TRIED TO LEAVE THROUGH THE REAR DRIVER'S SIDE DOOR IT WOULD NOT OPEN FROM INSIDE. I TRIED OPENING THE HANDLE FROM OUTSIDE THINKING IT WAS CHILD LOCKS BUT THE DOOR WOULD NOT OPEN THAT WAY EITHER. BOTH HANDLES MOVE BUT NOTHING HAPPENS, AND I HAVE MADE SURE THE LOCK IS FULLY UNLOCKED. MECHANIC SAYS IT IS POWER LOCK ACTUATOR. THERE IS NO WAY FOR ME TO OPEN THIS DOOR WITHOUT SPECIFIC TOOLS. NOTHING HAS HIT THE DOOR INSIDE OR OUTSIDE.

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THE DOOR LATCHES RANDOMLY STOP WORKING AND PASSENGERS CANNOT ENTER OR EXIT VEHICLE. STARTED WITH MY REAR DOOR SO I HAD THE DOOR LOCK ACTUATOR REPLACED AND NOW THE PROBLEM IS HAPPENING TO THE FRONT DOORS. I HAVE FRIENDS WITH THE SAME VEHICLE SAME YEAR AND ARE HAVING THE SAME ISSUES WITH ALL THE DOORS. THIS COULD BE VERY DANGEROUS AT THE WRONG TIME.

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BACK PASSENGER SIDE DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE.

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REAR PASSENGER DOOR FAILURE TO OPEN FROM EITHER INSIDE OR OUTSIDE. VEHICLE DIAGNOSED FAULTY DOOR ACTUATOR AND REPAIRED AT DEALER FOR 500.00. FOUR MONTHS LATER THE FRONT PASSENGER DOOR WILL NOT OPEN FROM OUTSIDE SHOWING EXACT SAME SYMPTOMS AS PREVIOUS DOOR. VEHICLE IS ONLY 3 YEARS OLD.

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I PURCHASED MY CAR BRAND NEW. I'VE HAD IT FOR 3 YEARS. I'M THE ONLY ONE THAT DRIVES IT. I NOTICED THE DRIVER AND FRONT PASSENGER DOOR HANDLES REQUIRES NUMEROUS PULLS, BEFORE THE DOOR WILL OPEN. DEALER SAID ACTUATOR HAS TO BE REPLACED. HOW DOES A BRAND NEW CAR WITH ONE DRIVER AND HARDLY ANY PASSENGERS DOOR ACTUATOR JUST BREAK? THIS HAS TO BE A MANUFACTURE ISSUE. WHY SHOULD ANYONE HAVE TO PAY TO HAVE THIS FIXED ON A 3 YEAR OLD VEHICLE? THERE SHOULD BE A RECALL FOR THIS ISSUE ON 2016 HYUNDAI TUCSON.

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BOTH REAR DOOR LATCH ASSEMBLIES STOPPED WORKING WITHIN 1 WEEK OF EACH OTHER. DOORS APPEAR TO LOCK AND UNLOCK, HOWEVER THEY ARE NOT ABLE TO BE OPENED FROM THE INSIDE OR OUTSIDE REGARDLESS OF UNLOCKED POSITION. READ MULTIPLE REPORTS OF OTHERS EXPERIENCING THE SAME ISSUE, YET THERE IS NO RECALL. THIS IS A MAJOR SAFETY ISSUE AS I HAVE CHILDREN AND CLIENTS IN MY VEHICLE CONSISTENTLY. I CAN'T IMAGINE THE CONSEQUENCES OF SUCH AN ISSUE HAD THERE BEEN AN ACCIDENT AND A CHILD WAS TRAPPED IN THE BACK SEAT OF THE VEHICLE. I HAD TO CALL AROUND TO MULTIPLE DEALERSHIPS IN ORDER TO HAVE MY VEHICLE DIAGNOSED SINCE MY LOCAL DEALERSHIP WAS SCHEDULING APPOINTMENTS A MONTH OUT. I CALLED AND REPORTED THE PROBLEM TO CORPORATE HYUNDAI AND IT WAS DISMISSED WITHOUT MUCH CONCERN. AFTER PAYING FOR WHAT APPEARS TO BE A MANUFACTURING ISSUE, I'M VERY DISAPPOINTED AT HYUNDAI'S LACK OF CONCERN OVER SUCH A SAFETY ISSUE. MILEAGE 66,000. VEHICLE REPAIRED AT DEALERSHIP.

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THE PASSENGER SIDE DOORS OF MY VEHICLE WILL NOT OPEN PROPERLY. THE FRONT PASSENGER SIDE ONLY OPENS FROM THE INSIDE ONCE THE VEHICLE HAS BEEN IN MOTION. THE BACK PASSENGER DOOR WILL NOT OPEN AT ALL.

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THE DOORS WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE AFTER YOU LOCK THE DOORS. YOU HAVE TO PULL THE HANDLE ANYWHERE FROM 5-10 TIMES TO GET TO OPEN OR NOT. I FEEL THIS IS A SAFETY ISSUE FOR MY PASSAGER IF THE CAR WAS INVOLVED IN A WRECK OR CAUGHT ON FIRE . THIS IS AN ONGOING PROBLEM AND THE HYUNDAI DEALERSHIP KWON ABOUT THE ISSUE.

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PURCHASED A 2016 TUSCON WITH 35 MILES ON IT ON MAY 2016. WITHIN 3 MONTHS MY PASSENGER DOOR WOULD NOT OPEN AFTER BEING UNLOCKED. THIS WAS CORRECTED AND HAD NO PROBLEMS. WITHIN THE LAST 2 MONTHS OF THIS YEAR, BOTH OF MY REAR DOORS ARE HAVING PROBLEMS, THE PASSENGER SIDE BUZZES WHEN THE LOCK , THE DRIVER SIDE PASSENGER DOOR (WHICH IS THE BIG ISSUE) HAS TOTALLY QUIT OPENING, IT UNLOCKS BUT WILL NOT OPEN FROM THE INSIDE OR OUT. WHEN I TOLD THE SERVICE MAN AT THE HYUNDAI DEALERSHIP, HE SAID "THAT THEY SEE A LOT OF TUSCONS WITH DOOR ISSUES" AND THAT IT WILL NOT BE CHEAP. I STARTED LOOKING ON THE INTERNET AND THERE ARE PEOPLE COMPLAINING THAT THE DOORS JUST STOP WORKING AND THAT IT IS DUE TO BAD WORKMANSHIP ON HYUNDAI PART. I FEEL THIS IS A SAFETY ISSUE BECAUSE IF THE DOOR DOES NOT OPEN AND THERE WAS A ISSUE THAT PASSENGERS NEEDED TO GET OUT IN A HURRY THEY COULD NOT.

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THE DOOR WON'T OPEN. IT IS STUCK SHUT. IT OPENED WITH NO PROBLEM OR HITCHES UNTIL WE HAD AN EMERGENCY AND COULDN'T GET THE DOOR OPENED.

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REAR PASSENGER DOOR DOES NOT OPEN. IT WILL NOT OPEN FROM INSIDE OR OUTSIDE OF THE VEHICLE. DRIVER DOOR IS NOW STARTING TO STICK.

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SUNROOF SHATTERED AND GLASS FELL INTO THE CAR ON THE DRIVER AND PASSENGER. THE CAR WAS IN MOTION ON A HIGHWAY AND TRAVELING AT HIGHWAY SPEEDS. WEATHER WAS 70 DEGREES F AND SUNNY AND THE INCIDENT HAPPENED ON FEBRUARY 15, 2018. WE WERE NOT NEAR AN OVERPASS AND THERE WERE NO LARGE TRUCKS AROUND US AT THE TIME.

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WE PURCHASED A 2016 TUCSON LIMITED ON BLACK FRIDAY OF 2016. THIS VEHICLE WAS EQUIPPED WITH THE AUTONOMOUS EMERGENCY BRAKING (AEB) SAFETY OPTION, AS IS ADVERTISED AND DEMONSTRATED ON THE HYUNDAI WEBSITE WITH VIDEO. WE EXPERIENCED A MINOR FRONT-END COLLISION AT APPROXIMATELY 8-10 MPH WHILE MERGING INTO TRAFFIC AT A YIELD FROM HIGHWAY EXIT RAMP. BASED ON THE ADVERTISED FUNCTION AND VIDEO, SHOULD HAVE BEEN PREVENTED BY THE AEB. SUBSEQUENT TO THIS COLLISION, WE BEGAN SEEING INTERMITTENT WARNING NOTIFICATIONS TO CLEAN THE FRONT RADAR EVEN THOUGH THERE WAS NO DIRT OR ANY OBSTRUCTION. THESE MESSAGES WOULD SPONTANEOUSLY CLEAR AFTER APPROXIMATELY 30-60 SECONDS. WE TOOK THE VEHICLE TO THE DEALERSHIP TO BE EVALUATED. THE VEHICLE WAS WITH THE DEALERSHIP FOR ALMOST TWO WEEKS AND AFTER EXTENSIVE TESTING - WHICH INCLUDED MULTIPLE ROAD TESTS, MULTIPLE SIMULATED OBSTRUCTION DETECTION, A PEDESTRIAN CHALLENGE BY THE SERVICE MANAGER, LITERATURE REVIEWS, AND AN ONSITE EVALUATION FROM HYUNDAI ENGINEERING ' AND AFTER ALL OF THESE EVALUATIONS, THE SERVICE DEPARTMENT WAS ALSO UNABLE TO TRIGGER THE AEB UNDER ANY CONDITIONS ALTHOUGH THE ELECTRONIC SCAN INDICATES THAT THE RADAR IS OPERATIVE. THEY HAVE RETURNED THE VEHICLE TO US WITH THE STATEMENT THAT IT IS FUNCTIONING AS INTENDED. THE AEB IS NOT DEMONSTRABLY FUNCTIONING, REGARDLESS OF RADAR OPERATION.

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TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V348000(STRUCTURE: BODY) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR

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UNDER COLD CONDITIONS, THE REAR HOOD DOES NOT CLOSE. THE VEHICLE WAS STATIONARY AT THE TIME. THIS HAS HAPPENED WHEN TEMPERATURES GO BELOW ZERO. WHEN TEMPERATURES GO INTO THE 30'S F, IT STARTS WORKING AGAIN. IT'S A SAFETY ISSUE AS I HAVE HAD TO DRIVE MY CAR WITH THE REAR HOOD OPEN AT BELOW FREEZING TEMPERATURES.

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TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING OUT OF A PARKING GARAGE, THE TRUNK OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/11/2017*CT UPDATED 6/26/18*JB

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THE VEHICLE MAKES A SOUND IN THE DASH AREA SINCE IT WAS BOUGHT. AFTER SEVERAL INSPECTIONS IT WAS DETERMINED THAT THE VEHICLE HAS A MANUFACTURING DEFECT WHERE THE LEFT FRONT POST WELDS WERE LOOSE OR WERE NOT PERFORMED.

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I WAS DRIVING APPROXIMATELY 65MPH EAST ON INTERSTATE 10 IN LOUISIANA AROUND MILE MARKER 257.3 WHEN THE HOOD LATCH FAILED AND MY HOOD FLEW UP, SMASHING MY WINDSHIELD AND COMPLETELY BLOCKING MY FIELD OF VIEW. THERE WERE NO CARS AROUND ME AS IT WAS 4:30 AM AND I WAS ABLE TO SAFELY PULL OFF TO THE SIDE OF THE HIGHWAY. IT APPEARS THAT BOTH THE PRIMARY AND SECONDARY HOOD LATCHES HAVE FAILED, CAUSING THE HOOD TO FLY OPEN.

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