What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

Recently the transmission was replaced because the original one was defective. After a couple of weeks, I had turned on the clean air control and it started blowing cold air, so I turned the heater control higher, and the air was even colder. I don't know why this started happening all of a sudden. I'm the type of driver that rarely turns on the heater or air conditioning, I always use the recycle air button that pulls from off the engine and from outside.

NHTSA ODI 11544711

The contact owns a 2016 Hyundai Tucson. The contact stated that the driver’s and passenger’s side front windows and the passenger’s side rear door window regulators were inoperable. The contact stated that the regulators were making a whining sound but failed to roll up or roll down. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 76,000.

NHTSA ODI 11544165

I bought a used 2016 Hyundai Tucson locally. Had the car 3 days, & both rear window actuators had to be replaced. Had the car a week, oil pump/pan seal failed. Then the rear seal fail. Then the boot on the right CV joint failed. The aAC started blowing hot on the passenger side, while cold on the driver side, but I DON’T have dual controls for the temperature & it’s full. Bluetooth randomly connects/disconnects. Gas gauge is inaccurate says 40 miles left & then suddenly your light is on & it says you’ve 20. REPEATEDLY replaced my brake light bulbs/front turn signal bulbs, several times within a few months of each other, often on the same side. Having my phone plugged into the charging ports, the phone often overheats to the point of being too hot to touch. Even placed out of the sun’s rays, & shaded. Must pull front passenger door 2x externally before it will open. RR passenger door you can pull all day/push from inside /outside, doesn’t matter, WON’T OPEN.The car is equipped with a CVT, which allows you to shift manually if needed. Then the transmission refused to shift automatically. No codes would show. Today car died on me in the middle of the road, while I was turning, check engine is on, & car refuses to start. I was almost hit by cross traffic from both directions. A few people drove around me, before two very nice young men pushed my car out of the middle of the road onto the shoulder of a county road, on a holiday weekend. If not for a Good Samaritan, I’d have been walking 6 miles home in the dark. I’m almost 50, & a woman, & diabetic. The car has plenty of oil & coolant. Tried putting the car in neutral, still won’t start. Air filter is clean. Battery is good. Says it has gas; 40 miles til empty. Car tries to turn over but won’t catch. Tachometer will barely register to the line above zero, & even giving it gas makes NO difference. Have been told it is the timing & transmission. Dealer won’t honor extended warranty. Car has “just” passed Hyundai warranty.

NHTSA ODI 11542439

The engine is consuming oil that may cause mechanical failure while driving on a busy road or highway. At the last oil change the technician informed me that there was hardly any oil left in the car. When I took the car to Hyundai they confirmed that the engine was consuming oil. Hyundai Motors refuses to replace the engine. There are over 2 million recalls on the same type of engine that my car has but there isn’t a recall for my car. Please help me hold the manufacturer responsible for this manufacturer defect.

NHTSA ODI 11542370

The front passenger window failed to work. A week later drivers window failed to work. A week after repairing the two front windows the rear passenger side window failed to work. The failure of windows working is breaking of plastic regulators by faulty manufacturing parts. There should be a recall on these regulations. This is a safety issue!

NHTSA ODI 11542388

Both front windows have stopped working. From a Google search on possible fixes, this is a common issue with 2016 Hyundai Tucsons. It’s also very expensive to fix and a great safety hazard.

NHTSA ODI 11542226

The window regulators of this vehicle break down and stop working consistently. The plastic wheel on the inside of the door panel warps and breaks after a few months of use/being replaced. The temperatures this summer have been close to or over 100 degrees on a daily basis. This is what makes this a safety issue. Windows on the vehicle are stuck in a down position and cannot be rolled back up.

NHTSA ODI 11541552

I have been to multiple Hyundai dealerships, and opened about 3 to 4 Hyundai consumer cases; for WELL known engine problems. My vehicle has failed oil tests and combustion tests done by Hyundai dealers. Springfield Hyundai/ Genesis kept my vehicle for 5 months claiming they found issues with the engine that was consistent with the other vehicles recalled for obsessive oil consumption. After their findings, Hyundai corporate decided not to do any repairs, after 5 months! They claim my vehicle is out of warranty and can not carry through the goodwill repair/replacement. Hyundai corporate and I have proof of my engine complaints and failed oil tests before 100,000mi warranty expired (which is why Hyundai submitted a goodwill repair request on my behalf took the car in the first place). My vehicles VIN is not included in engine recall, nor the theft recall. My car has been driven away from the key fob multiple times through the years; indicating it can be stolen. My last communication with a Hyundai dealership, the service manager informed me that engines that have already failed can be submitted. Basically I and others that are trying to be proactive, will have to wait until the engine fails and possibly cause an accident, injuring or killing people!! Due to this fear myself and others have to check and get more frequent oil changes and travel with oil in the trunk to keep the engine from locking up on the highway. This vehicle continues stalling, hesitating, losing power, and loud knock engine noise. I have been complaining of the bad DCT system since 2017 (2nd complaint written to NHTSA). Before my limited warranty was expired I've been denied by corporate even when the dealership found issues and admitted Hyundai is screwing over thousands of people and I am just another one. I have every work order and oil change from day one, that indicates that I kept up with the maintenance of my vehicle. I believe Hyundai is not including VIN#s that should be included in recall

NHTSA ODI 11540950

Car window regulator failed. window could not be rolled up and occupants subjected to outside weather conditions.

NHTSA ODI 11540250

Car window regulator failed. window could not be rolled up and occupants subjected to outside weather conditions.

NHTSA ODI 11540252

The back left driver side door locked and can't be opened by any means. Child lock not on.

NHTSA ODI 11539987

The right driver side door does not open from the outside after the car has been locked then unlocked using the key fob. Removing the key manually from the fob does not get the door to open. The only way to open the door from the outside is to leave the vehicle unlocked or to open it from the inside after going through another door.

NHTSA ODI 11539926

Heading to Dallas from Houston. I got halfway to Dallas and my car started making this crazy knocking noise. Sound like a Go-Kart. Well we never made it to Dallas. Check engine light didn’t come on until hours later. A knocking noise from the engine that increases in frequency as the engine rpm increases. Reduced power and/or hesitation and vibration. I realized my 2016 Hydaui did not have an engine recall on it even though it was a well known issue. Every year was recalled but my car. Called dealership and received no response. My car has 111k miles and is paid off. I have known complaints at the dealership on my oil change that it was burning oil before 3k miles. They looked as me as if I was exaggerating. Majority of the time the oil light never even came on.

NHTSA ODI 11539310

The passenger rear door won't open and hasn't done so an unknown period of time. 1. In July, 2023 I brought it to Shaker Hyundai in Watertown, CT when there was a recall to update the electrical system in this vehicle. I requested they try to fix the door after the recall was complete. When I left the dealership, the door opened. I stopped approximately five miles down the road on the way back home; I was unable to open it then and it hasn't opened since. The car hasn't been inspected by the police or the insurance company, but it has been inspected by the Watertown, CT dealership. Yes, it's available for inspection. No lights. No messages, other than oil change light. Others have registered this issue here, and I want to add my voice to theirs. Clearly your organization knows how VERY dangerous it is for passengers to lack egress from the car. If this happens randomly, is it possible the remaining three of my doors will latch permanently, and what then? Please do something! In the past, I owned a DIFFERENT car whose axle broke at an odd angle because of a defective part; the mandatory recall didn't take place for an additional two years. Please don't make me and others wait. Finally, I want my the dealership from whom I purchased to take a stab at fixing it properly and permanently. Unfortunately, Danbury won't look at it since Watertown tried/failed. HELP!

NHTSA ODI 11539211

Engine consistently burns oil over federal regulations. This increased oil consumption has led to the catalytic converter to fail on the vehicle.

NHTSA ODI 11538340

3 of the doors on this vehicle are hard to open from the outside. The cable that runs from the outside door handle to the door latch mechanism is stretched. You must yank hard on the outside door handle several times before the door latch will release opening the door. Replacing the inner door cable system for the door latch corrects this problem. This is a very well known problem on the internet with many youtube video's showing how to replace this cable system. If this vehicle is involved in a crash it may become difficult to get the occupants out in a timely manner.

NHTSA ODI 11538395

I recently purchased a 2016 Hyundai Tucson, Limited 1.6T. After a few weeks of driving I noticed it would shake when at a stoplight. It also loses acceleration and 'skips' when making turns, going over speed bumps or just taking off from a complete stop. There have also been times that I press the accelerator pedal and the car doesn't move. After researching I discovered this is a known issue and Hyundai issued a Technical Service Bulletin (number 21-AT-014H) in August 2021 instead of a recall. My vehicle had less than 40K miles on it when I purchased it (from a non-Hyundai used dealership) I took my car to a Hyundai service center, when I explained the problems to a technician, he suspected he knew exactly what the problem was. I chose to have them perform a "judder" test to confirm and the tech was right, it did in fact fail the judder test. In order to fix this issue, I have to have the entire clutch assembly replaced for approximately $2500. This issue is a huge safety risk and I believe Hyundai should issue a recall and fix this issue at no charge to the vehicle owner. I have read hundreds of similar complaints, they know there is a problem, they know how to fix the problem, the financial burden should not fall on the consumer.

NHTSA ODI 11538466

Both my front window (driver and passenger side) regulator and motor failed and needed to be replaced within the past 6 months. With both windows, I lowered and then they wouldn't close. Two separate occasions. First was December 2022, and second was July 2023. This is an expensive repair and for a vehicle with only 50,000 miles, I find this unacceptable. I have read multiple complaints for this same issue. Hyundai needs to make this right and reimburse for repair(s). Thank you, Barbara Miller

NHTSA ODI 11537426

When coming from a stop and trying to accelerate the transmission slips and makes a strange noise. After a few seconds of releasing the gas pedal, it will drive again normally. It is intermittent and happens from either a full stop to first or first to second (while stuck in traffic). My vehicle should be included in the dual clutch transmission recall that is available for other vehicles.

NHTSA ODI 11537430

Engine began ticking and knocking and needs complete replacement confirmed by independent service center. No warning lights came on, regular maintenance has been performed, including oil changes at dealership.

NHTSA ODI 11537491

The right rear passenger door would not open from the inside or outside. The child safety lock was not engaged. If there had been an accident, fire or any other incident requiring a quick exit, exit through that door for my 96 year old mother, or any other passenger, would not be possible. I have heard of numerous complaints about this problem. I have not had an inspection of this problem by an outside source. There are no warning lights associated with this problem.

NHTSA ODI 11537545

1.6 Turbo engine failure while on freeway. Towed to mechanic, then informed needs new engine. This vehicle seized on the freeway

NHTSA ODI 11536939

The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle failed to reverse. After several attempts, the vehicle worked as designed. While approaching a stop, the vehicle was jerking. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 94,000.

NHTSA ODI 11536472

The passenger doors have an issue where the door CANNOT be opened from the inside (or outside). This seems to be a common problem with this car since it can be found very easily on the internet. I was traveling with visitors from overseas and sometimes I was unable to open the door from the outside for them. I was lucky that only one door was affected. I think this matter should be considered a very serious defect as persons needing to exit the vehicle in an emergency would be trapped. Please consider a recall for this issue since there are many Hyundai's with this problem. Thank you for your consideration. John Sommo, Jr.

NHTSA ODI 11536007

Driving vehicle home from work a 7 mile commute driver front rotor and passenger rear rotors caught fire. Called fire department to ensure preventive measure of entire car catching fire. It appears both corners have fused pads to rotors creating high friction. No check engine lights or ABS light notifications on dash to warn of issue. Brakes and rotors replaced approximately 2 years ago and 25k miles with zero issues. Brake master reservoir is only low about 1 ounce of fluid with no signs of fluid leak on floorboard or firewall of vehicle. Abs module appears to have no fluid residue or leaks either. Have not checked fuses as of yet for failure.

NHTSA ODI 11535658