What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

THE DRIVER'S SIDE REAR DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. DOES NOT OPEN AT ALL WHEN IN MOTION OR STATIONARY.

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MY TUSCON HAS QT THIS MOMENT 36,960 MILES I PURCHASED IT BACK IN JUNE/JULY MY REAR PASSENGER DOORS OPEN WHEN THEY FEEL LIKE IT AS OF RIGHT NOW I CAN'T GET ONE OF THEM TO OPEN AT ALL. AND THE GAS GUAGE HASN'T FUNCTIONED SINCE I GOT THE VEHICLE. AFTER LOOKING ONLINE I SEE THAT A LOT OF PEOPLE HAVE HAD THE SAME ISSUE WITH THE DOORS. THIS IS A REAL NUISANCE AS I HAVE A CHILD AND NEED TO BE ABLE TO OPEN THE DOORS TO GET TO HIM WITHOUT FAIL.

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BRAKE LIGHT (LEFT SIDE) DOES NOT WORK.REAR DOOR DRIVETS SIDE WILL NOT OPEN.BOTH HAPPENED IN THE CITY

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THE MOTOR IN THE DOORS BLOW (ACCORDING TO THE INFORMATION I RECEIVED FROM HYUNDAI A COUPLE YEARS AGO.) WHEN THIS HAPPENS, THE PASSENGERS ARE LOCKED IN THE CAR WITHOUT ANY WAY OF BEING ABLE TO GET OUT. THE DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE OF THE CAR. THESE PARTS WERE REPLACED WHILE THE CAR WAS UNDER WARRANTY. THIS HAS HAPPENED AGAIN WITH THE SAME VEHICLE AND NOW WILL NOT BE COVERED SINCE IT IS NO LONGER UNDER WARRANTY. THIS IS A SAFETY HAZARD THAT TRAPS THE PASSENGERS IN THE CAR.

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THE REAR PASSENGER DOORS LEFT AND RIGHT DO NOT OPEN. THE DOORS ARE UNLOCKED AND THEY BOTH WILL NOT OPEN. YOU HAVE TO PULL THE HANDLE MORE THAN 30 TIMES FOR THE DOORS TO OPEN. IT'S NOT SAFE AND MY CHILD HAS BEEN STUCK IN THE CAR WAITING FOR ME TO GET HER OUT.

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BACK PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE AND THE WINDOW WILL ONLY ROLL UP OR DOWN USING THE SWITCH ON THE DOOR AND NOT THE MASTER SWITCH ON THE DRIVER DOOR. PRESENTS A SAFETY HAZARD FOR ANY BACK SEAT PASSENGER. IT WAS WORKING ON MINUTE AND THEN COMPLETELY QUIT WITH THE WINDOWDOWN.

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I BOUGHT MY CAR IN 2017 WITH ROUGHLY 33000 MILES ON IT. IT NOW HAS ROUGHLY 89000 ON IT. I FIRST HAD PROBLEMS WITH THE DRIVER SIDE WINDOW NOT WORKING. BOUGHT A MOTOR HAD IT REPLACED. NOW MY DRIVERSIDE DOOR OPENS SOMETIMES, YOU HAVE TO PULL HANDLE 3 OR 4 TIMES TO OPEN IT. DRIVER SIDE REAR DOOR WON'T OPEN FROM INSIDE OR OUTSIDE AT ALL. WHY IS THERE NO RECALL ON THIS?THIS IS A SAFETY ISSUE TO THE MAX! I AM 57AND CAN'T BE CLIMBING OVER SEATS OR CONSOLES TO GET OUT! I ALSO CAN'T AFFORD THESE KINDS OF REPAIRS. I AM PAYING 400 A MONTH FOR A DEATH TRAP! NO ONE CAN RIDE WITH ME BECAUSE THEY WOULDN'T BE ABLE TO GET OUT OF THE CAR UNLESS THEY CROSSED OVER SEATS! PLEASE HELP WITH THIS. I AM NOT THE ONLY ONE HAVING TROUBLE WITH THIS ISSUE EITHER.

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MY PASSENGER DRIVERS SIDE DOOR WILL NOT OPEN OR UNLOCK. I TOOK TO THE HYUNDAI DEALER PRIME HYUNDAI IN PLYMOUTH ANDS WASN TOLD MY DOOR ACUATOR WAS BENT???????IF THE DOOR WAS HARDLY USEDN AND NOT IN AN ACCIDENT THAT MEANS THE PART WAS ALWAYS BENTBB. THE DEALER WANTS $460.00 TO REPLACE. I HAD PREVIOUS APPTS. TO HAVE REPAIRED AND COULDN'T MAKE THEM. I AM NOT UNDER WARRANTY BY 14 DAYS.. I FEEL THIS IS A SAFETY ISSUE, AND WHY WASNT IT UNDER WARRANTY.

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MY DRIVER SIDE REAR DOOR DOES NOT OPEN. I HAVE SEEN A HYUNDAI DEALER AND IT WAS NOT COVERED UNDER MY WARRANTY BY 2 WEEKS. (I DID HAVE AN APPOINTMENT IN SEPTEMBER BUT COULDN'T GET TO THE DEALER.)I HAVE NOT BEEN DRIVING THE. AT TO MUCH WITH THE COVID 19 DISEASE. THE DOOR HASN'T OPENED IN COUPLE OF MONTHS. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE FIXED BY HYUNDAI. I HAVE READ OTHER PEOPLE'S SAME PROBLEM.

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ACCORDING TO HYUNDAI (AND SEVERAL OTHERS IN VARIOUS ONLINE FORUMS), THERE IS A KNOWN DOOR LATCH ISSUE THAT AFFECTS 2015 AND NEWER HYUNDAI TUCSONS AND POSSIBLY OTHER HYUNDAI MODELS. OUR 2016 HYUNDAI TUCSON REAR DRIVER'S SIDE DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE AND THE FRONT DRIVER'S SIDE DOOR WILL ONLY OPEN FROM THE INSIDE. THIS POSES A MAJOR SAFETY CONCERN DUE TO THE FACT THAT IF THE PASSENGER'S SIDE WAS TO BECOME DAMAGED OR BLOCKED, IT WOULD BE NEARLY IMPOSSIBLE TO 1. ESCAPE THE VEHICLE, OR 2. SAVE SOMEONE IN THE BACKSEAT DURING AN EMERGENCY- SPECIFICALLY CHILDREN IN CAR SEATS, PEOPLE WITH DISABILITIES OR ELDERLY WHO REQUIRE ASSISTANCE. IF THIS IS A KNOWN ISSUE, AND LATER AFFECTS THE PASSENGER'S SIDE, ONE COULD POTENTIALLY HAVE TO BREAK A WINDOW JUST TO EXIT THE VEHICLE. THIS ISSUE PUTS DRIVERS AND PASSENGERS IN IMMINENT DANGER, NOT TO MENTION THE STRESS, FRUSTRATION AND FEAR OF NOT BEING ABLE TO OPEN YOUR CAR DOOR TO REMOVE A CHILD FROM A CAR SEAT OR LOVED ONE INTO THEIR WHEEL CHAIR. THIS IS UNACCEPTABLE FOR ANY VEHICLE, ESPECIALLY ONE THAT IS ONLY 3.5 YEARS OLD. HYUNDAI'S UNWILLINGNESS TO REPAIR THIS PROBLEM FOR ANYTHING LESS THAN $1000 BECAUSE THE VEHICLE HAS TOO MANY MILES IS OUTRAGEOUS. THIS HAS NOTHING TO DO WITH MILEAGE- IT IS A SAFETY CONCERN NEEDING AN IMMEDIATE RECALL. BEING LOCKED/TRAPPED INSIDE A VEHICLE IS NEVER OKAY.

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THE RIGHT REAR DOOR OF THE VEHICLE WILL NOT OPEN FROM EITHER THE INSIDE OR OUTSIDE. IT WAS A SUDDEN FAILURE. WORKED WHEN WE STOPPED THE VEHICLE, DID NOT WORK WHEN WE RETURNED TO THE VEHICLE 15 MINUTES LATER. IT SOUNDS LIKE THE ELECTRIC LOCKS ARE TRYING TO WORK AND THE PHYSICAL BUTTON ON THE INSIDE IS SHOWING TO BE UNLOCKED, BUT NEITHER THE INSIDE HANDLE OR OUTSIDE HANDLE WILL OPEN THE DOOR.

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MY DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. BOTH MY BACK PASSENGER SIDE DOOR AND FRONT PASSENGER SIDE DOOR HAVE STOPPED OPENING. THIS IS A SAFETY HAZARD. ESPECIALLY WHEN YOU HAVE CHILDREN, I HAVE 2 KIDS UNDER 5 IN CAR SEATS AND IF I NEEDED TO GET THEM OUT IN AN EMERGENCY I WOULD NOT BE ABLE TO IN A TIMELY MANNER. I'VE SEEN MULTIPLE REPORTS OF THIS SAME ISSUE, I SHOULD NOT HAVE TO PAY $1000 FOR MY DOOR TO OPEN.

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MY REAR PASSENGER DOOR STOPPED WORKING SUDDENLY. IT WILL NOT OPEN FROM THE INTERIOR LATCH OR THE EXTERIOR.AFTER SEARCHING ONLINE I HAVE FOUND THAT THIS IS A COMMON ISSUE WITH THESE VEHICLES. I BELIEVE THIS TO BE A SAFETY ISSUE AS I NORMALLY HAVE PASSENGERS IN MY VEHICLE AND IN CASE OF AN EMERGENCY MY PASSENGERS WOULD NOT BE ABLE TO ESCAPE ON THAT SIDE OF THE CAR. THE VEHICLE WAS STATIONARY WHEN I ATTEMPTED TO OPEN THE DOOR.

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PASSENGER SIDE DOORS - FIRST THE FRONT PASSENGER DOOR, THEN THE REAR PASSENGER DOOR - STOPPED OPENING. FRONT PASSENGER DOOR WAS ABLE TO BE OPENED FROM THE INSIDE (ROLLING DOWN WINDOW), BUT THE BACK DOOR HAD THE CHILD LOCK ENGAGED SO COULD NOT BE OPENED AT ALL. ANALYSIS AT DEALERSHIP DETERMINED IT WAS (IN BOTH CASES) THE ACTUATOR AND THIS SEEMS TO BE A WIDESPREAD ISSUE. THIS IS A SAFETY ISSUE AS I HAD MY 3 YEAR OLD IN CHILDSEAT IN BACK AND COULD NOT GET TO HER QUICKLY. I'VE NOW MOVED HER CAR SEAT TO THE OTHER SIDE, HOWEVER, I DO NOT WANT TO ENGAGE THE CHILDLOCK ON THAT DOOR IN CASE THE SAME THING HAPPENS - THEN I WOULD NOT BE ABLE TO REACH HER AT ALL - THIS IS A HUGE SAFETY CONCERN FOR ME.

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IT ALL STARTED OUT WITH THE DRIVER DOOR. THE PUSH BUTTON FELL OFF, THE DOOR WAS STILL ABLE TO OPEN BUT NOW THE WIRES ARE EXPOSED. THE CO-PILOT DOOR FAILED AT OPENING. YOU HAVE TO PULL IT THREE TIMES BEFORE IT OPENS. THEN THE CO-PILOT WINDOW STOPPED FUNCTIONING. WENT TO GO GET IT FIXED AND THEY SAID THE DOOR SHOULD BE FIXED AFTER REPLACING THE MOTOR. FALSE. DOOR STILL DOES NOT WORK. REAR PASSENGER DOOR DOES NOT OPEN FROM INSIDE OR OUT. COULD BE A RISK SINCE NOW ONLY ONE DOOR IN THE BACK IS OPERABLE. THE WINDOW FROM THE DRIVER DOOR STOPPED OPERATING. THAT IS NOW THREE OF 4 DOORS. WHAT IS IT GOING TO TAKE UNTIL THIS IS A RECALL? ALSO WHEN THE PASSENGER WINDOW GOT FIXED THEY SAID THE PLASTIC MOTOR WAS SLIGHTLY MELTED?! FIRE HAZARD.

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THE FRONT PASSENGER DOOR DOES NOT OPEN FROM THE OUTSIDE. IT UNLOCKS AND CAN BE OPENED FROM THE INSIDE. ONCE OPENED FROM THE INSIDE AFTER BEING UNLOCKED, YOU CAN CLOSE IT AND RE-OPEN AGAIN FROM THE OUTSIDE LEADING ME TO BELIEVE THIS IS AN ELECTRONIC ISSUE, NOT A HARDWARE ISSUE WITH THE LATCH. AFTER RESEARCHING IT SEEMS THIS IS A CONSISTENT PROBLEM WITH HYUNDAI. HAVING ALL DOORS WORK IS CERTAINLY AN SAFETY ISSUE. THIS HAPPENS WHILE IN PARK WITH THE VEHICLE ON OR OFF.

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REAR DRIVER DOOR LOCK HAS FAILED. DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE OF VEHICLE. SAFETY ISSUE IN CASE OF AN ACCIDENT, REAR PASSENGER CAN'T EXIT. IF TRAPPED BEHIND DRIVER SEAT.

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THE CAR DOESNT GO WHEN YOU STEP ON THE GAS, PULLING OUT IN TRAFFIC IS DANGEROUS. THE PROBLEM EXASTURBATED WHEN THE CARS 1ST 15 MINUTES OF RUNNING. AND ANYTIME I GO FROM A COMPLETE STOP FOR LONGER THAN 30 SECONDS, THERE IS LITTLE MOMENTUM, WHETHER I'M TURNING OR GOING FORWARD. I HAVE TO USE THE 7 SPEED MANUAL TO ENSURE SAFETY PULLING OUT INTO CROSS TRAFFIC, THE RESULTS COULD BE DEADLY. THE CAR HAS BEEN BROUGHT IN SEVERAL TIMES, BUT ROUTE 60 HYUNDAI, VERO BEACH IS RUDE! GETTING A LOANER FOR THIS RECALL WAS HORRIFIC THE 1ST TIME, AND THEY WOULDN'T GIVE ME A VEHICLE THE 2ND, 3RD OR 4TH TIME. #2 THE DOORS AND WINDOWS, THE PASSENGER FRONT DOOR AND THE PASSENGER REAR DOOR, DO NOT OPEN FROM THE INSIDE OR OUT, AS WELL AS THE PASSENGER WINDOW NO LONGER OPERATES, GOD FORBID THERE IS AN ACCIDENT, THERE IS NO ESCAPE. THIS VEHICLE HAS HAD 4 RECALLS, 1 BEING THE TRANSMISSION ISSUE. THIS VEHICLE GETS SCARIER EVERY DAY, AND I AM DISABLED ALREADY. I DONT WANT TO DIE IN THIS VEHICLE.

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I HAVE ONE DOOR HANDLE (BACK PASSENGER SIDE) THAT HAS BROKEN OFF, ONE DOOR HANDLE (FRONT DRIVERS) STARTING TO FAIL WHERE I HAVE TO PULL IT 2 TIMES TO OPEN THE DOOR. ALSO, THE FRONT 2 WINDOWS WILL NO LONGER ROLL DOWN AND THE BACK PASSENGER WINDOW WILL NOT ROLL UP. I AM UNABLE TO FIX THE BACK PASSENGER SIDE WINDOW DUE TO THE BROKEN DOOR HANDLE THAT HAS COMPLETELY MADE THE DOOR INOPERABLE FROM INSIDE OR OUT AND IS EXTREMELY UNSAFE AS A PASSENGER IN THE BACK SEAT CAN NOT EXIT THROUGH THAT DOOR.

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THE RIGHT REAR PASSENGER DOOR WILL NOT OPEN AFTER BEING LOCKED AND UNLOCKED. IF YOU TAP FIRMLY ON THE OUTSIDE OF THE DOOR WITH THE CAR UNLOCKED, THE DOOR WILL OPEN AND CLOSE JUST FINE UNTIL THE DOORS ARE LOCKED AGAIN. I'VE DONE LOTS OF ONLINE RESEARCH AND THERE SEEMS TO BE MANY HYUNDAI OWNERS WITH THIS PROBLEM. THIS IS A MAJOR SAFETY CONCERN AND SHOULD BE ADDRESSED.

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REAR PASSENGER DOOR WILL NOT OPEN. IT IS UNLOCKED AND THE CHILD SAFETY LOCKS ARE NOT ENGAGED. NO AMOUNT OF PUSHING FROM INSIDE NOR PULLING FROM OUTSIDE WILL MOVE THE DOOR. THIS HAPPENED AFTER THE CAR HAD BEEN SITTING IN THE DRIVEWAY FOR 3 DAYS WITHOUT BEING DRIVEN. THERE HAVE BEEN NO IMPACTS, ETC. TO THE VEHICLE WHATSOVER. WE WENT OUT TO GO FOR A DRIVE AND COULD NOT OPEN THE DOOR FOR MY TODDLER TO GET IN.

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MY RIGHT SIDE REAR DOOR, AND PASSENGER DOOR HANDLES BOTH STOPPED WORKING AND WILL NOT OPEN THE DOOR. MY CAR DOOR WILL NOT BUDGE FROM THE INSIDE NOR OUTSIDE NO MATTER HOW MUCH FORCE I PUT INTO IT. THIS IS A SAFETY HAZARD AS I HAVE TWO YOUNG CHILDREN IN CAR SEATS, IF I EVER HAD TO GET THEM OUT IN AN EMERGENCY I'D HAVE TO GET THEM OUT THROUGH THE WINDOW! THIS IS NOT A CHEAP FIX, AND I SEE IT IS A VERY COMMON PROBLEM AMONG OWNERS OF THIS SAME MODEL. PLEASE WHY HAS THIS NOT BEEN RECALLED YET

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I WENT TO GET MY 1 YR OLD OUT OF HIS CAR SEAT LAST NIGHT AND THE REAR PASSENGER DOOR WOULDN'T OPEN FROM THE OUTSIDE OR THE INSIDE. IT WAS UNLOCKED. I'VE READ MULTIPLE COMPLAINTS SO THIS IS A KNOWN ISSUE AND A HUGE SAFETY CONCERN IF THERE WAS AN EMERGENCY AND I HAD TO GET HIM OUT QUICKLY. I HAD TO CRAWL IN THE BACK SEAT AND DRAG MY 30 LB 1 YEAR OLD OUT UP OVER HIS CAR SEAT AND THROUGH THE MIDDLE OF THE CAR OUT THE DRIVER'S SIDE PASSENGER DOOR.

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BOTH THE PASSENGER SIDE AND DRIVER SIDE REAR DOORS WON'T OPEN FROM EITHER INSIDE OR OUTSIDE. NO CHILD LOCK IS ON, AND THE LOCK/UNLOCK BUTTON WORKS FINE, BUT NOTHING HAPPENS WHEN I PULL THE DOOR HANDLE FROM OUTSIDE OR INSIDE. I HAVE MY CHILDREN SITTING IN THE REAR SEATS AND IT IS A CRITICAL SAFETY ISSUE, BEING UNABLE TO OPEN THE DOOR FROM EITHER SIDE. I FOUND THAT THIS IS A KNOWN ISSUE TO THIS PARTICULAR YEAR MODEL 2016 HYUNDAI TUCSON, AND THERE ARE MANY CONSUMER COMPLAINTS FOR THIS PROBLEM. ALSO, IN KOREA, THE ORIGINAL COUNTRY OF HYUNDAI, THE NATIONAL CONSUMER REPORT AGENCY ANNOUNCED, IN DECEMBER 2019, OF THIS ISSUE AND REQUESTED HYUNDAI MOTORS TO CORRECT THIS PROBLEM AND HYUNDAI HAS ACCEPTED TO REPAIR THIS KNOWN ISSUE TO THE CONSUMERS. HYUNDAI HAS FAILED TO IMPLEMENT THIS FIX IN US AND IT IS A VERY BIG EXPENSE THAT THE CUSTOMER HAS TO BEAR FOR A SAFETY ISSUE. UPON INVESTIGATION I FOUND THAT THE REAR DOOR-LOCK LATCH ACTUATOR ASSEMBLY IS THE PROBLEM COMPONENT THAT HAS SOME SORT OF CHEAP PLASTIC CAUSING THE ISSUE AND THE ENTIRE ASSEMBLY NEEDS TO BE REPLACED. I HAVE UPLOADED THE PICTURES OF THE LATCH ASSEMBLY THAT REQUIRES A REPLACEMENT.

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MY FRONT PASSENGER SIDE DOOR WOULD ONLY OPEN FROM THE OUTSIDE AFTER 3+ PULLS ON THE HANDLE. NOW THE REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. LOCK STILL ENGAGES AND DISENGAGES, BUT DOOR WILL NOT OPEN. THIS COMPROMISES THE SAFETY OF MY REAR PASSENGERS.

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