What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

My driver window stopped working in 2022, I paid to go get it fixed at an automotive place and then now as of 2023 all of the other 3 windows stopped working within a 2-4 month period. For all 3 windows to go randomly stop working within the 2-4 month period is the concern. I have mentioned this issue to my dealership and cooperate is also aware of the situation. The vehicle has not been inspected by the manufacturer. No warning lamps, messages, or symptoms ever appeared anywhere, it just happened randomly and out of nowhere.

NHTSA ODI 11570000

I had the vehicle towed to a mechanic when I was driving out of town and the check engine light came on. I pulled over and was able to get off the freeway and safely park. I called for a tow tuck. At the time the check engine light came on it started to stutter and act like it was out of gas or oil. I just had my oil changed few weeks ago and had plenty of gas. I could tell something wasn't right. When I found a safe place to pull over and park while I waited for the tow truck. I tried to start the engine and it would crank but quickly start shaking. I tried starting it up to see if I could make it to a church that was several yards away and when I tempted to it quickly started to shake and out of fear of getting stuck or hit I just let it stay put until the tow truck came. Once the tow truck arrived they were having a hard time getting it to start to get on the truck. I had it towed to a local mechanic and it stated that it failed the compression test and needs a engine repair. Since it needs a new engine I had it towed to the Hyundai dealership and after they performed there tests it came to the same conclusion. New engine. At this point, the dealership says it's not covered. The car has 89k miles. At this point I'm at the mercy of the dealership and honestly I just want out of this car and in a safe and reliable vehicle. I owe more than what's its worth. I feel like the moment I purchased this vehicle it was a lemon and had alot of issues arise that shouldn't

NHTSA ODI 11569136

The engine sign keep blinking on the dashboard, I went to auto zone, they scan it and say that the power train system with code P1326 Glow relay short circuit is the problem. This would be the second time it comes on. The first time it came on but then stopped in a few days but it’s on back again.

NHTSA ODI 11568599

The passenger side headlight compartment has condensation in it. Enough condensation so the headlights don't work. when I took it in for recall work I mentioned this as I thought that it might have possibly been a short or a loose wire, and they shared that no it's not wired it's just water in that enclosure and I need to pay for it myself to get it replaced to the tune of $1900 for the new part.. I've seen other complaints about the same problem. Why will Hyundai not fix this? I found something from Hyundai that states, do not replace!

NHTSA ODI 11567598

The window regulator cables for all windows have failed multiple times, even after taking it to the dealership and paying to have this defect “fixed” they fail again. Now the only working window is the drivers and I cannot afford to have the other 3 fixed which is a safety hazard if an emergency were to happen. This is a manufacturer defect and there needs to be a recall done.

NHTSA ODI 11567368

Left turn signal intermittently not working. Tapping briskly on the turn signal stalk would make it start back up again. Dealer could not reproduce the issue, so no repairs were made. Still happening 5+ years later.

NHTSA ODI 11566925

Air conditioning compressor stopped working, it had 'seized' according to the dealer and had to be replaced at my expense since it was out of warranty.

NHTSA ODI 11566930

Car shuddering going from full stop to 1st gear, not fixed by software update. Clutch replaced under drive train warranty at no cost to me.

NHTSA ODI 11566931

Was unable to open front passenger side window using driver's side controls, but was able to close. No problem opening and closing the passenger window from the passenger's side controls. Was fixed by replacing the driver's side master window switch at my expense (no longer under warranty).

NHTSA ODI 11566936

Right front door (passenger) will not open when using the outside handle. Passenger front door latch replaced under technical bulletin / silent recall at no cost to me.

NHTSA ODI 11566938

Lock button on driver's side door handle fell out. Replaced at my cost.

NHTSA ODI 11566940

The check engine light came on in my 2016 Tucson , which only had 77K in mileage. I had it towed to a Hyundai dealership in Richmond, VA. They reported that there was a rod beading issue which would require a total engine rebuild for $15k. I have since learned that there was a class action lawsuit against Hyundai. This recall included the Theta II engine, not the engine in my 2016 Tucson, which is a 1.6 Turbo. The defective part in the Theta II engine is the same defective part in the 1.6 Turbo. When the engine malfunctions, it can cause the engine to go into limp mode which prevents acceleration, it can cause the motor to seize up, or it can cause engine fire. When I contact Hyundai customer service and explained my concern with the engine not being covered in the lawsuit, they admitted that it probably should have been. While the dealership is blaming the issue on a missed oil change, it is a known fact that this is an ongoing issue with the engine. I have documentation attached from my local mechanic sharing the notification Hyundai Technical Service Bulletin. I have since done a lot of reading about the issue with this motor and I have joined several social media groups whose members have all had issue with these engines. These cars are pose a safety risk to the driver and others on the road. They should all be recalled. Please let me know if you require any additional information from me.

NHTSA ODI 11566954

In between oil changes, almost all oil will be burned off in none is added. There are no oil Leaks or other problems. This access oil consumption is a manufacturing defect.

NHTSA ODI 11566811

A/C failure & Heat Failure which resulted in an accident. Was not the thermostat. ACCEDENT was unable to defrost/defog windows, causing the driver to crash

NHTSA ODI 11564862

The contact owns a 2016 Hyundai Tucson. The contact stated that while attempting to accelerate from a stop, while depressing the accelerator pedal, the vehicle failed to immediately accelerate as intended, before suddenly lurching forward. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The dealer informed the contact that the vehicle was functioning as expected. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 53,000.

NHTSA ODI 11564668

The contact owns a 2016 Hyundai Tucson. The contact stated while driving 65 MPH, the engine overheated. The check engine warning light illuminated. The contact drove the vehicle to the shoulder of the road. The contact opened the hood and became aware that the coolant cap had detached and there was coolant covering the engine. The contact stated that the engine failure had occurred previously, and the failure was persistent. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.

NHTSA ODI 11564111

This vehicle is only a 2016 with less than 100k miles on it, and the sunroof, passenger and driver window regulators have already failed and have had to replace them. Now my rear windows are having the same issue and need to be replaced. The company has no recall for these substandard parts yet.

NHTSA ODI 11563292

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and vibrating abnormally. The contact stated that the low engine oil warning light was illuminated. Additionally, the contact stated that the vehicle failed to accelerate as needed on several occasions. The contact stated that the vehicle had been consuming an excessive amount of engine oil and had been taken to the dealer for observation. The vehicle was taken to the dealer and was diagnosed with excessive oil consumption. The contact was informed that the repair could not be completed under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 84,482.

NHTSA ODI 11563007

The engine began to make a knocking noise. Upon our inspection, the vehicle had lost all oil. Vehicle was towed to our local dealership. Dealership informed us a bearing had become worn causing rapid oil loss and a rod to break, sending metal shards into the engine compartment. Engine could have seized up or caught on fire, had the vehicle continued to run. Dealership informed us of other Hyundai recalls for the same issue, however we were told our year/make/model was not included. Vehicle had been at same dealership 2 months prior for a heat/AC issue and a complete inspection was completed. No indication of bearing, oil, or engine issue was noted. No warning lights came on at any point.

NHTSA ODI 11562609

I was at a stop light, when I went to accelerate, the car would not move past 20 MPH. I pressed down on the pedal, and the gauge did not go past 20 MPH. After a few seconds, the car started to accurate, but it happened again at a second stop light a few minutes later.

NHTSA ODI 11562030

The door latch has went out and I am unable to enter my driver side door without pulling the handles more than 5 to 10 times. This is a danger to my safety if I am being followed.

NHTSA ODI 11561225

The drivers back door won't open from the inside or outside. The drivers door is sticking and starting to do the same thing. Very hazardous in case of fire, accident or attempted car jacking.

NHTSA ODI 11560867

Engine heating problems, electrical problems and now engine failure, the vehicle is no longer safe to drive. The vehicle is available for inspection. Other vehicles of same make, model, and year have been recalled for these issues however mine has not. I feel it has the same types of issues and safety concerns which should be recalled. The issues began with electrical problems inside the vehicle, random check engine lights coming on then off and other lights popping up in the dash board, the car was not accelerating properly, took the car in and they could not find a problem or fix it. The engine began heating and the speed of vehicle was also being affected. The car would randomly slow down quickly while on the highway at 70 MPH which happened a couple of times and was not safe at all, it could have caused a horrible accident. I could not accelerate enough to stay on the highway. That issue was fixed when we took the vehicle into the dealership to fix and should have been a recall as other cars where having the same issue. Hyundai should be held responsible for issues such as this that are affecting many other Hyundai Tucson drivers. Oil keeps depleting and the engine is burning through fast, also another concern and safety issue as that causes the engine to over heat and potentially cause a fire. A loud noise is coming from the vehicle, sounds like a helicopter it happened suddenly with no check engine light or warning. I'm concerned this car could catch fire, many Tucson's have had warning of catching fire. I don't park in our garage or even in the driveway for fear of that happening although they state ours is not supposed to be affected all these vehicle issues are telling me otherwise. Engine is now dead.This is unacceptable. Windows cannot be rolled down after multiple fixes that I paid for. Hyundai's poor production, manufacturing and quality control is unacceptable, please hold them responsible. Too much money has been spent on issues with no real results.

NHTSA ODI 11560166

Oil consumption is very high and leads to no oil in car in a normal oil change timeframe then a failed engine comes No lights on to indicate oil is low Dealership denies oil is low

NHTSA ODI 11560206

The contact owns a 2016 Hyundai Tucson. The contact stated while driving 75 MPH, he and his wife observed a faint knocking sound coming from the front of the vehicle. The contact stated that the noise grew louder while attempting to exit the highway. The contact stated that the oil, check engine, and unknown warning lights were illuminated. Additionally, the contact observed smoke coming from the engine compartment however, there was no fire. The vehicle was steered to the side of the road and the hood was opened. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was towed to a dealer and was awaiting a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was informed by the manufacturer that the vehicle could not be repaired because Service Campaign 966 was not performed on the vehicle before the failure. The failure mileage was 111,000.

NHTSA ODI 11559749