What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER’S AND PASSENGER’S SIDE DOORS ALONG WITH THE FRONT PASSENGER’S DOOR FAILED TO OPEN FROM INSIDE OR OUTSIDE USING THE DOOR HANDLES. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE FAILURE DIAGNOSED AT AN AUTHORIZED HYUNDAI DEALER. THE FAILURE MILEAGE WAS 94,000.

NHTSA ODI 11417469

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER'S DOOR FAILED TO UNLOCK FROM INSIDE OR OUTSIDE OF THE VEHICLE, WHILE ATTEMPTING TO REMOVE HIS DAUGHTER FROM OF THE VEHICLE. THE CONTACT CLIMBED OVER THE PASSENGER'S SEAT TO REACH BACK AND REMOVE HIS DAUGHTER FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO HYUNDAI OF PARAMUS (234 E STATE RT 4, PARAMUS, NJ 07652, (201) 488-3322) WHERE THE REAR DRIVER'S DOOR WAS INSPECTED AND THE LATCH WAS REPLACED. THE FAILURE RECURRED 10 MILES LATER WITH THE DRIVER'S SIDE DOOR LATCH FAILING TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DRIVER'S SIDE FRONT DOOR LATCH WAS REPAIRED. THE CONTACT WAS CONCERNED ABOUT TAKING THE VEHICLE BACK TO THE SAME DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

NHTSA ODI 11415449

TL* THE CONTACT'S WIFE OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. TAMIAMI HYUNDAI (6780 AIRPORT-PULLING RD, NAPLES, FL 34109) WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11415090

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR DOOR FAILED TO OPEN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO OURISMAN HYUNDAI (3516 LAUREL FORT MEADE RD, LAUREL, MD 20724, (301) 973-3359 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR ACTUATOR FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,510.

NHTSA ODI 11414406

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR DOOR FAILED TO OPEN AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

NHTSA ODI 11414446

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DRIVER'S AND PASSENGER'S SIDE DOORS FAILED TO UNLOCK. THE CONTACT STATED THEY ATTEMPTED MULTIPLE TIMES TO OPEN FROM THE OUTSIDE AND FROM THE INSIDE OF THE VEHICLE HOWEVER, THE DOORS WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO VISION HYUNDAI HENRIETTA ROCHESTER (2525 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 292-0500) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT DOORS HAD STARTED TO EXPERIENCE THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,400.

NHTSA ODI 11414462

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE LOCKING MECHANISM ON THE REAR DRIVER'S SIDE DOOR MALFUNCTIONED AND THE DOOR WOULD NOT OPEN FROM INSIDE NOR OUTSIDE OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER HYUNDAI OF LAS VEGAS (7150 W SAHARA AVE STE B, LAS VEGAS, NV 89117) WAS NOTIFIED OF THE FAILURE AND AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11414289

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO LOCK SECURELY. THE CONTACT TOOK THE VEHICLE TO RAY SKILLMAN SOUTHSIDE HYUNDAI (1300 US-31, GREENWOOD, IN 46143, (317)886-9002) WHO REPLACED THE DOOR LATCH AND THE DOOR PANEL. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR ALSO EXPERIENCED THE FAILURE. THE CONTACT HAD TAKEN THE VEHICLE TO THE SAME DEALER WHO STATED THE SAME REPAIR WAS NEEDED HOWEVER, THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,977.

NHTSA ODI 11414179

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE REAR PASSENGER'S SIDE DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ROSEN HYUNDAI OF KENOSHA (6701 120TH AVE, KENOSHA, WI 53142) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DUAL LATCH ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

NHTSA ODI 11414197

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE STATIONARY, THE DRIVER'S SIDE REAR DOOR AND THE PASSENGER'S SIDE DOOR WOULD NOT OPEN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

NHTSA ODI 11414199

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER LOCKING AND THEN UNLOCKING THE FRONT DRIVER'S AND PASSENGER'S SIDE DOORS, BOTH DOORS COULD NOT BE OPENED FROM THE OUTSIDE OF THE VEHICLE. THE DOOR LOCK ACTUATORS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ODI 11412976

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN HIS DRIVEWAY, THE DRIVER'S SIDE REAR DOOR WOULD NOT OPEN. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,518.

NHTSA ODI 11413050

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR COULD NOT BE UNLOCKED, AND WOULD NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER LEXINGTON PARK HYUNDAI LOCATED AT 22514 THREE NOTCH RD, LEXINGTON PARK, MD 20653 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.*DT

NHTSA ODI 11408340

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER'S AND DRIVER'S SIDE DOOR FAILED TO UNLOCK. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ABC HYUNDAI (6825 REDWOOD ST, LAS VEGAS, NV 89118, (702) 475-8698) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LOCK ACTUATOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.

NHTSA ODI 11407687

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE AND PASSENGER'S SIDE DOORS FAILED TO OPEN OR UNLOCK. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

NHTSA ODI 11407205

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO UNLOCK USING THE KEYFOB. THE CONTACT STATED THAT HER DAUGHTER WAS IN THE VEHICLE AT THE TIME OF FAILURE AND HAD TO ENTER THE VEHICLE THROUGH THE FRONT PASSENGER'S SIDE DOOR. THE CONTACT CALLED SUNTRUP HYUNDAI SOUTH (5926 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 254-8977) ON THREE SEPARATE OCCASIONS AND LEFT VOICE MESSAGES EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,400.

NHTSA ODI 11406650

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,255.

NHTSA ODI 11404260

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR FAILED TO OPEN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TEAM HYUNDAI OF BEND (2250 NE. HWY 20, BEND, OR 97701, 541) 749-4025) WHERE IT WAS DIAGNOSED WITH NEEDING THE REAR PASSENGER'S SIDE HANDLE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.

NHTSA ODI 11403051

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR DOOR FAILED TO OPERATE AS NEEDED. THE DOOR FAILED TO OPEN FROM OUTSIDE OR INSIDE THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THE DEFECT WAS A SAFETY ISSUE. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11399288

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THE REAR PASSENGER'S SIDE DOOR FAILED TO OPEN. THE CONTACT STATED THAT THE REAR DRIVER'S AND PASSENGER'S SIDE DOORS WERE FAULTY AND FAILED TO OPEN. THE CONTACT CALLED LOCAL FOX ANN ARBOR HYUNDAI (3975 JACKSON RD, ANN ARBOR, MI 48103, (734) 663-7770) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.*DT*JB

NHTSA ODI 11399329

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO UNLOCK THE DRIVER'S AND PASSENGER'S SIDE FRONT DOORS HOWEVER, THE DOORS FAILED TO UNLOCK. ADDITIONALLY, THE REAR PASSENGER'S SIDE DOOR WAS INOPERABLE AND UNABLE TO UNLOCK. THE CONTACT TOOK THE VEHICLE TO HYUNDAI OF LAS VEGAS (7150 W SAHARA AVE, LAS VEGAS, NV 89117) AND HAD THE DRIVER'S AND PASSENGER'S SIDE FRONT DOORS REPAIRED. THE CONTACT RETURNED LATER TO HAVE THE REAR PASSENGER'S SIDE DOOR LOCK REPAIRED AND WAS INFORMED THAT THERE WAS A COST FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

NHTSA ODI 11383965

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE DRIVER'S SIDE REAR DOOR, THE DOOR FAILED TO OPEN AUTOMATICALLY BY THE KEYFOB OR MANUALLY BY THE DOOR. THE CONTACT MENTIONED THAT BOTH PASSENGER'S SIDE DOORS FAILED TO OPEN A YEAR LATER. THE CONTACT STATED THAT THE ONLY WAY TO GET OUT THE VEHICLE WAS FROM THE FRONT DRIVER'S DOOR. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO GO TO THE DEALER FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

NHTSA ODI 11377544

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE HIS DAUGHTER WAS ATTEMPTING TO OPEN THE REAR DRIVER'S SIDE DOOR, THE DOOR FAILED TO OPEN. THE DRIVER CALLED THE LOCAL DEALER ATLANTIC HYUNDAI LOCATED AT 193 SUNRISE HWY NORTH SERVICE RD, WEST ISLIP, NY 11795, (631) 587-0700, TO NOTIFY THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V348000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

NHTSA ODI 11362103

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THE FRONT AND REAR PASSENGER'S SIDE DOOR LATCHES WERE DEFECTIVE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 94,000.

NHTSA ODI 11352596

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT ALL FOUR DOORS FAILED TO OPEN AND CLOSE WITHOUT SEVERAL ATTEMPTS. ADDITIONALLY, THE REAR PASSENGER'S SIDE WINDOW WAS INOPERABLE. THE ENGINE SPLASH COVER DETACHED FROM VEHICLE. THE CLEAN FRONT RADAR MESSAGE WAS DISPLAYED, AND THERE WAS AN ABNORMALLY LOUD NOISE DETECTED FROM THE MUFFLER. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WOODHOUSE HYUNDAI OF OMAHA (8410 S 145TH ST, OMAHA, NE 68138, (402) 592-1007) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE DOOR ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000.

NHTSA ODI 11350251