Sep 2, 2020Transmission & drivetrainEngine
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, SHE HEARD AN ABNORMAL POPPING AND GRINDING SOUND COMING FROM THE ENGINE. THE OIL LIGHT WARNING LIGHT BECAME ILLUMINATED ON THE INSTRUMENT PANEL. DESPITE THE VEHICLE LOSING POWER, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH ENGINE FAILURE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 109,904.
NHTSA ODI 11352788
Aug 29, 2020Transmission & drivetrain
NOT LONG AFTER I GOT THE CAR I BEGAN EXPERIENCING ISSUES WITH ACCELERATION. MY CAR WOULD BE VERY SLOW TO RESPOND WHEN I PUT MY FOOT ON THE ACCELERATOR, WHICH COULD HAVE LED TO NUMEROUS COLLISIONS (FOR EXAMPLE, THERE HAVE BEEN TIMES WHERE I'M TURNING LEFT AND NEED TO GO BEFORE ONCOMING TRAFFIC REACHES ME BUT THE CAR HESITATES TO MOVE. THIS HESITATION IS ALSO OFTEN EVIDENT WHEN I'M TRYING TO SPEED UP AND MERGE ONTO THE HIGHWAY). I ENDED UP EMAILING HYUNDAI USA IN MARCH OF 2017 TO INFORM THEM OF MY ACCELERATION ISSUES. I WAS SURPRISED TO RECEIVE AN EMAIL AND A PHONE CALL BACK, AND WAS HOPEFUL THEY WOULD PROVIDE SOME ANSWERS THAT WOULD HELP FIX THE ISSUE, BUT IN THE END, THE RESPONSE I RECEIVED WAS BASICALLY 'WHAT DO YOU WANT US TO DO ABOUT IT?' I AM NOW EXPERIENCING ADDITIONAL PROBLEMS WITH THE CAR. AFTER THE CAR HAS BEEN PARKED FOR A LITTLE WHILE IT WILL JERK AND SHUDDER AS I PRESS ON THE ACCELERATOR. IT WILL ALSO DO THIS AFTER ACCELERATING FROM A COMPLETE STOP.
NHTSA ODI 11352029
Aug 26, 2020Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 HYUNDAI TUSCON. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HAD EXPERIENCED JERKING AND VIBRATION. THE FAILURE MAINLY OCCURRED FROM A STANDING START. ADDITIONALLY, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN PRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (KING HYUNDAI LOCATED AT 1399 S FEDERAL HWY, DEERFIELD BEACH, FL 33441) WHO PERFORMED A SOFTWARE UPGRADE BUT THE FAILURES CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200.
NHTSA ODI 11351309
Aug 6, 2020Transmission & drivetrainElectrical systemEngine
THE DRIVER AND BACK PASSENGER DOOR HANDLES BOTH JUST JAMMED ONE DAY, THE DRIVER WINDOW SWITCH SHORTS OUT, DASH LIGHTS WILL FLASH ON AND OFF RANDOMLY, THE DEALERSHIP HAS ALREADY REPLACED THE TRANSMISSION AND THE ENGINE HAS BEEN TICKING FOR MONTHS AND THE DEALERSHIP SAYS ITS DUE TO LOW OIL AND REFUSED TO LOOK INTO IT. NOW ITS TO THE POINT OF TOTAL ENGINE FAILURE.... PLEASE HELP ME I HAVNT EVEN HAD IT FOR 2 YEARS YET
NHTSA ODI 11343690
Jul 15, 2020Transmission & drivetrain
OUR TUCSON SHIFTED DOWN AS WE PULLED INTO AN INTERSECTION AND WOULD NOT MOVE MORE THAN 5 MPH. WE WERE NEARLY STRUCK BY A TRACTOR-TRAILER. THIS IS THE THIRD SERIOUS INCIDENT INVOLVING THE TRANSMISSION IN THIS VEHICLE. WE WILL NOT DRIVE IT UNTIL HYUNDAI REPLACES THE TRANSMISSION.
NHTSA ODI 11339609
Jul 7, 2020Transmission & drivetrain
THIS VEHICLE IS EQUIPPED WITH A DUAL CLUTCH TRANSMISSION. ON SEVERAL OCCASIONS (ABOUT TWICE A MONTH, IN VARIOUS TYPES OF DRIVING CONDITIONS), WHEN ATTEMPTING TO ACCELERATE FROM A SLOW ROLL OR A COMPLETE STOP, THE ENGINE HAS REVVED FREELY AND THE VEHICLE DID NOT MOVE FORWARD, DESPITE BEING IN DRIVE. THIS OBVIOUSLY CREATES AN INCREDIBLY UNSAFE CONDITION, SINCE THE LOSS OF PROPULSION HAPPENS ENTIRELY WITHOUT WARNING AND CAN RESULT IN A COLLISION. HYUNDAI IS AWARE OF ISSUES WITH DUAL CLUTCH TRANSMISSIONS IN 2016 AND OTHER MODEL YEAR VEHICLES, AND HAS ISSUED A TSB TO ADDRESS PROBLEMATIC UNITS (TSB # 19-AT-002H). DESPITE THE FACT THAT MY VEHICLE CONSISTENTLY AND PREDICTABLY EXHIBITS SYMPTOMS IDENTIFIED IN THE DIAGNOSTIC PORTION OF THAT TSB (JUDDER WHEN COASTING FROM A STOP), MY LOCAL HYUNDAI DEALER HAS CONSULTED WITH HYUNDAI CORPORATE AND CONCLUDED THAT THE TRANSMISSION IS PERFORMING AS DESIGNED. THEY WERE NOT ABLE TO REPLICATE THE LOSS OF PROPULSION THAT I DESCRIBED. NO REPAIR PRESCRIBED BY THE TSB WAS PERFORMED.
NHTSA ODI 11338037
Jun 26, 2020Transmission & drivetrainSpeed controlEngine
GOT THIS CAR AT THE DEALERSHIP IN JULY LAST YEAR. A FEW WEEKS BEFORE THIS HAPPENED YOU WOULD NOTICE A HESITATION FROM THE CAR TO MOVE FORWARD WHEN YOU PRESS THE GAS PEDAL WHILES DRIVING ON THE ROAD. THE ENGINE BEGAN TO MAKE LOUD KNOCKING NOISES ONE MORNING AND BROKE DOWN WHILE DRIVING ON THE STREET. GOT IT TOWED TO A HYUNDAI SERVICE SHOP AND THEY ARE TALKING ABOUT MAKING A "GOODWILL" REPAIR WHICH WILL END UP COSTING $4800. I HAVE READ MANY COMPLAINTS NOTED FROM THE 2016 TUCSON OWNERS WHO EXPERIENCED THE SAME ISSUES WITH THEIR CARS. THIS IS OBVIOUSLY A MANUFACTURING DEFECT. THE VEHICLE HAS BEEN RECALLED BEFORE FOR A TUCSON SECONDARY HOOD LATCH RECALL CAMPAIGN. *TR
NHTSA ODI 11331068
Jun 26, 2020Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE VEHICLE HESITATED TO MOVE FORWARD WHILE DEPRESSING THE ACCELERATOR, WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY TAKEN TO MANLY HYUNDAI (2755 CORBY AVE, SANTA ROSA, CA 95407) WHERE AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED ON VEHICLE HOWEVER, THE FAILURE PERSISTED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI 11331144
Jun 1, 2020Transmission & drivetrain
THE TRANSMISSION IS NOT CHANGING GEARS, DRAGGING. THE LEFT TAIL LIGHT HAS GONE OUT LIKE 3 TIMES IN 2 YEARS. I SEE A RECALL ON TRANSMISSIONS ON TUCSON MY YEAR MODEL BUT WHEN I ENTER THE VIN IT SAYS NO ACTIVE RECALLS NOT SURE WHAT TO DO? *TR
NHTSA ODI 11326727
Jun 1, 2020Transmission & drivetrainSpeed control
MY CAR KEEPS HAVING ISSUES WITH ACCELERATION. IT STRUGGLES TO MANUALLY SHIFT GEARS WHEN I TRY TO GO TO 40 MPH. I FEAR FOR MY SAFETY ESPECIALLY GETTING INTO HIGHWAYS SINCE I STRUGGLE TO KEEP UP WITH TRAFFIC UPON ENTERING. I HAVE TAKEN IT TO THE DEALER ALREADY AND PROBLEM PERSISTS. *TR
NHTSA ODI 11326736
Apr 1, 2020Transmission & drivetrainSpeed control
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED. THE CONTACT STATED THAT THERE WAS A TEMPORARY HESITATION AND THEN THE VEHICLE WOULD LUNGE FORWARD AND THEN RETURN TO OPERATING AS INTENDED. WILLIAMS HYUNDAI LOCATED AT (2845 E SAGINAW ST, LANSING, MI 48912 517-484-1341) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE HESITATION WAS NORMAL DUE TO THE DUAL CLUTCH THAT WAS INSTALLED IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.*DT
NHTSA ODI 11319930
Mar 10, 2020Transmission & drivetrain
AS I WAS PULLING ONTO HIGHWAY FROM A COMPLETE STOP, THE CAR PAUSED AND REVVED ENGINE AND THEN KICKED INTO GEAR AND WENT. THIS IS A SAFETY HAZARD, AS THERE WERE OTHER VEHICLE DRIVING TOWARDS ME, AND THE CAR WOULD NOT GO FOR A FEW SECONDS.
NHTSA ODI 11317202
Mar 4, 2020Transmission & drivetrain
MY 2016 HYUNDAI TUCSON ECO DCT HAS A DANGEROUS RANDOM "SHUDDER/HESITATION" SAFETY PROBLEM THAT NEEDS TO BE RESOLVED.*DT A "SHUDDER / HESITATION" RANDOMLY OCCURS AT SLOWER SPEEDS. I'VE BROUGHT UP MY CONCERN EACH TIME I HAVE HAD MY VEHICLE IN FOR REGULARLY SCHEDULED SERVICE. I HAVE ONLY 28000 MILES ON IT. THE MECHANICS REPORT THAT "IT DIDN'T OCCUR FOR THEM, OR SHOW-UP ON THEIR COMPUTER, SO THEY SAY THEY CAN'T DO ANYTHING ABOUT IT". I'VE EXPLAINED EACH TIME THAT IT OCCURS RANDOMLY, AND MOSTLY AT SLOW SPEED WHEN SLOWLY COMING TO A STOP, WHEN PARKING PULLING IN OR OUT OF A SPACE OR DRIVEWAY, AT STOP SIGNS EITHER SLOWLY STOPPING, OR PROCEEDING FORWARD AT A LIGHT OR INTERSECTION, AND SOMETIMES WHEN TRYING TO TURN INTO THE FLOW OF TRAFFIC. I AM POSITIVE THAT HYUNDAI IS VERY AWARE OF WHAT THE PROBLEM IS WITH THE 2016 TUCSON ECO DCT. I RECENTLY RECEIVED A LETTER FROM HYUNDAI REFERRING TO A 'PROPOSED CLASS ACTION SETTLEMENT', BUT IT WAS EXPIRED ALREADY ! I MENTIONED THERE WERE OVER 300 COMPLAINTS OF A SIMILAR "SHUDDER / HESITATION" ON ONE WEB SITE ALONE! THIS IS A DANGEROUS PROBLEM THAT COULD RESULT IN A REAR END OR INTERSECTION COLLISION BECAUSE OF THE "SHUDDER / HESITATION" THAT OCCURS RANDOMLY. I HAVE PASSENGER WITNESSES AS WELL. THERE IS DEFINATELY A DANGEROUS SAFETY DEFECT CAUSING A "SHUDDER" IN THE 2016 TUCSON ECO DCT THAT NEEDS TO BE RESOLVED. I WAS GIVEN A HYUNDAI COMPLAINT DEPT. NUMBER TO CALL, AND I REPORTED THE PROBLEM. THE CLAIM ADMINISTRATOR SEEMED QUITE AWARE OF SIMILAR COMPLAINTS. HE GAVE ME A CLAIM NUMBER, AND SAID HE WOULD CALL ME BACK MONDAY, TO 'SET UP ANOTHER SERVICE APPOINTMENT', AND "ARRANGE FOR A SPECIALIST" TO BE THERE. I RECEIVED A CALL ON WEDNESDAY, AND WAS NOW INFORMED "THERE WAS NOTHING MORE HE COULD DO", AND HE WAS "CLOSING OUT MY CASE NUMBER, AND SUGGESTED I JUST BRING IT TO THE DEALER AGAIN", AND RE-FILE A NEW CLAIM# !
NHTSA ODI 11315976
Feb 24, 2020Transmission & drivetrainSpeed controlEngine
HELLO, I BOUGHT A USED 2016 HYUNDAI TUCSON ECO LESS THEN A MONTH AGO FROM AUTONATION THAT HAD ONLY 40,000 MILES ON IT. WITHIN 2 WEEKS OF BUYING THE VEHICLE, THE CHECK ENGINE TURNED ON FOR A P259F TROUBLE CODE FOR A TURBOCHARGER POSITION SENSOR THAT I HAD GOT FROM USING AUTONATION'S VEHICLE APP. NATURALLY , I CALLED AUTONATION TO HAVE MY CAR FIXED, BUT THE ENGINE LIGHT HAD GONE OFF BEFORE I BROUGHT MY IN VEHICLE IN FOR REPAIRS. WHEN I DID BRING MY VEHICLE IN TO THE DEALERSHIP, THEY CONFIRMED THAT THERE WAS A CHECK ENGINE LIGHT ON FROM MY TURBO, BUT THAT IT HAD GONE OFF AND THAT THE CAR WAS FUNCTIONING NORMALLY, AND TO GO TO A HYUNDAI DEALERSHIP FOR A SPECIAL DIAGNOSTIC IF THE ISSUE CONSISTED. ON THE SAME DAY OF GETTING MY CAR BACK, I STARTED NOTICING ENGINE PERFORMANCE ISSUES, MY ACCELERATION WOULD BE AFFECTED BY 1 TO 2 SECONDS WHERE THE CAR WOULD NOT GO, AND WHEN IT WOULD FINALLY NOTICE THE THROTTLE IT WOULD JUMP KICK THE CAR. ALSO THE WORST OF ALL, IT ALSO CUT OUT AT ONE POINT WHERE IT DID NOT WANT TO GIVE ANY SORT OF THROTTLE AT ALL, I NEEDED TO HAVE MY FOOT ALL THE WAY DOWN ON THE PEDAL TO JUST GO 30 MPH. DURING THAT TIME I NOTICED THAT THE ENGINE WOULD BE REVVING HIGH WHILE NO SPEED WAS BEING GAINED, AND NO CHECK ENGINE LIGHTS WHERE GOING OFF EITHER. BECAUSE OF THAT, I WAS ALMOST INVOLVED IN AN ACCIDENT WHERE I COULD NOT ACCELERATE OUT OF AN INTERSECTION WHEN MAKING A TURN. WHAT MAKES ME BELIEVE THIS IS THE TURBO ELECTRICAL PROBLEM, IS THAT THE WAY I GOT MY CAR TO ACCELERATE NORMALLY IS THAT I PARKED IT AND RESTARTED IT, AFTER THAT IT STARTED ACCELERATING NORMALLY, BUT AT TIMES THE ACCELERATION WOULD STILL BE AFFECTED.
NHTSA ODI 11311293
Jan 25, 2020Transmission & drivetrainSpeed controlEngine
THIS ISSUE RECUR AFTER THE FIRST INCIDENT THAT MADE US GO BACK AND FORTH TO THE DEALERSHIP 3YRS AGO. HYUNDAI OF SEATTLE SHOULD HAVE A FULL RECORD OF THIS ISSUE. RECENTLY THEN, OUR CAR SHOWS SIMILAR ISSUES. THE CAR IS SLOW TO ACCELERATE FROM STOP TO GO. DOES NOT PICK UP ACCELERATIONS WHEN YOU STEP ON THE GAS. ON INCLINED OR CLIMB, ENGINE HAS A HARD TIME AND SEEMS TO SHAKE A BIT THEN STEADY ITSELF AFTER 2 MINS AS YOU STEP IN THE GAS TO KEEP IT IN MOTION
NHTSA ODI 11301785
Jan 14, 2020Transmission & drivetrain
THE TRANSMITTION FAIL AND DOING A HITS IN LOW VELOCITY OTHER STING IS WHEN I TAKE A UP HILLS AND STOP THE SUV, IT GO BACK QUICKLY AND IS VERY DANGEROUS, BECAUSE THE SUV CAN,T HOLD IN STAND BY UNTIL STAR THE TRIP
NHTSA ODI 11299340
Dec 19, 2019Transmission & drivetrain
ON DEC 17, 2019 AT THE INTERSECTION OF PINEVILLE MATTHEWS RD AND 485 IN PINEVILLE N.C.AT APPROX 5:00 PM TURNING LFT ON TO 485 I WAS NEARLY T BONED AT THE INTERSECTION DUE THE DUAL CLUTCH TRANSMISSION NOT ENGAGING IN 1ST GEAR AND THEN LUNGING FORWARD WHEN IT DID.THIS IS THE THIRD TIME THIS HAS HAPPENED SINCE I HAVE OWNED THE VEHICLE.THE SUV NOW HAS 40,000 MILES ON IT. I HAVE TAKEN THE CAR TO THE DEALERSHIP EACH TIME. WERE THEY WILL NOT DOCUMENT WHAT I ASK THEM TO DOCUMENT AND ONLY RECORD AN EVASIVE STATEMENT OF DRIVING CONCERNS.AND TELL ME IN THE END WE DID RESET THE CONTROL MODULE BUT WERE NOT ABLE TO REPLICATE YOUR CONCERN. THE TRANSMISSION ALSO SHUTTERS AT TIMES WHILE IN GEAR. DEALERSHIP KEFFER HYUNDAT MATTHEWS N.C.
NHTSA ODI 11290020
Dec 16, 2019Transmission & drivetrainElectrical system
WHILE STOPPED AT A STOP SIGN I LET OFF THE BRAKE AND HIT THE GAS AND THE CAR DID NOT WANT TO MOVE IT SEEMED LIKE IT WAS IN NEUTRAL AND ONCE IT STARTS MOVING THE CAR STARTS JERKING AND SLIPS FROM 1 TO 2ND GEAR. SAME THING HAS HAPPENED AT TRAFFIC LIGHTS, AND MERGING INTO TRAFFIC. AFTER TAKING IT TO THE DEALER AND REPROGRAMMING THE COMPUTER IT WILL STILL DO IT. THE CAR HAS 56K MILES ON IT AND IT SEEMS TO BE DOING IT MORE OFTEN NOW. I REALLY DIDN'T THINK ANYONE ELSE HAD THIS ISSUE, BUT AFTER READING UP ON IT, IT SEEMS TO BE A COMMON ISSUE ON THE 1.6 TURBO TUCSON. ALSO THE REAR BRAKE LIGHTS SEEM TO STOP WORKING AND ALL OF A SUDDEN JUST WORK AS IF ANYTHING WAS WRONG. THIS HAS HAPPENED A FEW TIMES AS WELL. I'M AFRAID WE'RE ARE GOING TO GET INTO AN ACCIDENT BECAUSE OF THIS.
NHTSA ODI 11289371
Nov 12, 2019Transmission & drivetrainEngine
RECENTLY BOUGHT 2016 HYUNDAI TUCSON LIMITED AND THE CAR HAS 29,000 MILES ON IT. WHEN IN TRAFFIC AND REMOVE MY FOOT FROM THE BRAKE THE CAR WITH SHAKE AS IT IS ABOUT TO STALL OUT AND THEN FINALLY KICK IN AND START MOVING FORWARD NORMALLY. I'VE TRIED TO PULL OUT INTO TRAFFIC AND HAD THE CAR STALL FOR A SECOND BEFORE GOING FORWARD. I DON'T FEEL SAFE PULLING OUT UNLESS I HAVE ENOUGH TIME FOR THE OTHER CAR TO STOP JUST IN CASE THE CAR DOES STALL OUT. I WAS TOLD BY THE DEAL THAT THE GOOD NEWS IS THE CAR IS SUPPOSED TO ACT LIKE THIS. DEALERS SEEM TO KNOW ABOUT THIS ISSUE BUT SINCE THE COMPUTER DOESN'T THROW UP A FLAG THEY DON'T DO ANYTHING ABOUT IT.
NHTSA ODI 11279587
Nov 6, 2019Transmission & drivetrain
EVERY DAY MY CAR STUTTERS AS I BEGIN MY DAY TO WORK. IT LAGS IN ACCELERATION AT LEAST ONE TO THREE TIMES A DAY. IT HAS HAPPENED WHEN I ACCELERATE IN RUSH HOUR, TRYING TO GO AFTER A LIGHT TURNS GREEN, OR SPEEDING UP JUST IN GENERAL. I HAVE KIDS IN MY CAR CONSTANTLY BECAUSE OF MY JOB AND I CAN RECALL TWO TIMES THAT I'VE ALMOST BEEN HIT BECAUSE MY CAR DIDN'T DO AS I NEEDED IT TO. IT HAS FREAKED ME OUT AND I WONDER IF I'M GOING TO GET STUCK ONE DAY, IT SPUTTERS AND I DON'T FEEL LIKE MY RIDE HOME IS GUARANTEED. I ALWAYS THOUGHT IT WAS JUST A TURBO THING, BECAUSE I'VE NEVER OWNED A CAR WITH TURBO BUT NOW I'M REALIZING OTHER PEOPLE HAVE THIS ISSUE AND IT HAS NOTHING TO DO WITH ME OR MY DRIVING. IT HAPPENS ON THE FREEWAY, IT HAPPENS ON THE CITY STREET AND IT HAPPENS PULLING OUT OF MY DRIVEWAY. THIS HAS HAPPENED SINCE I'VE OWNED THE CAR AND I'M SAD TO SAY I'VE THOUGHT IT WAS JUST MY MAKE AND MODEL THIS WHOLE TIME.
NHTSA ODI 11278548
Nov 5, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED, QUIVERED, AND SOMETIMES STALLED WHILE COMING OUT OF A TURN AND CHANGING LANES. THE FAILURE ALSO OCCURRED WHILE ACCELERATING FROM A STOP. THE VEHICLE WAS PREVIOUSLY TAKEN TO MURDOCK HYUNDAI (4646 S. STATE ST, MURRAY, UT) WHERE THE TRANSMISSION WAS REPROGRAMMED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
NHTSA ODI 11278317
Oct 31, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT IMMEDIATELY RESPOND AND THEN SUDDENLY ACCELERATED/LUNGED FORWARD. THE VEHICLE WOULD ALSO SHUDDER AND VIBRATE WHILE DRIVING AT VERY LOW SPEEDS. ALSO, ON OCCASION, THE ENGINE AND RPMS WOULD REV VERY HIGH WHILE DEPRESSING THE ACCELERATOR PEDAL; HOWEVER, THE SPEED WOULD NOT INCREASE, WHICH MADE IT VERY DIFFICULT WHILE PASSING OTHER VEHICLES. THE VEHICLE WAS TAKEN TO PRESTIGE HYUNDAI (768 E. CHESTER ST, KINGSTON, NY), BUT THE CAUSE OF THE FAILURES COULD NOT DUPLICATED. THE DEALER STATED THAT THE VEHICLE OPERATED NORMALLY. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 50.
NHTSA ODI 11277297
Oct 31, 2019Transmission & drivetrainSpeed control
I CANNOT ACCELERATE INTO TRAFFIC. THERE IS A HESITATION IN THE ACCELERATOR. SOMETIMES NOTHING HAPPENS, SOMETIMES IT CHUGS FIRST THEN GOES. I HAVE TROUBLE MERGING AND GETTING INTO TRAFFIC. IT IS UNRELIABLE FROM A STATIONARY TO MOVEMENT.
NHTSA ODI 11277351
Oct 31, 2019Transmission & drivetrainSpeed control
EVEN AFTER REPROGRAMMING OF MY 2016 TUCSON DUAL CLUTCH TRANSMISSION (DCT), I STILL WORRY ABOUT THE SAFETY OF THE CAR. TRANSMISSION IS STILL HERKY-JERKEY WHEN CREEPING ALONG IN TRAFFIC. ON A COUPLE OF OCCASIONS AT HIGHER SPEED (SAY MERGING INTO TRAFFIC AT 50-70 MPH) THE TRANSMISSION HAS BEEN SLOW TO CHANGE GEARS, AND ON AT LEAST ONE OCCASION THE TRANSMISSION TEMPORARILY WENT INTO A "NEUTRAL' STATE TEMPORARILY DISCONNECTED FROM POWER TRANSFER FROM THE ENGINE. IF THAT WERE TO HAPPEN SAY WHEN CROSSING TRAFFIC IT COULD BE VERY DANGEROUS.
NHTSA ODI 11277433
Oct 30, 2019Transmission & drivetrain
TRANS DOESN' WORK RIGHT IN FIRST GEAR DOES'T GO IN GEAR RIGHT A WAY I WILL GET REAR ENDED ONEDAY
NHTSA ODI 11277081