What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO DRIVE, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. SUDDENLY, THE VEHICLE ACCELERATED AT A RAPID SPEED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FAULKNER HYUNDAI (2060 PAXTON ST, HARRISBURG, PA 17111, (717) 238-7324) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

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THE CAR'S TRANSMISSION FAILS TO POWER THE CAR SOMETIMES. WHEN PRESSING THE ACCELERATOR THE ENGINE WILL REV UP BUT THE CAR WILL NOT MOVE. THERE WAS A RECALL FOR THIS PROBLEM BUT THE WORK THEY PERFORMED DID NOT FIX THE PROBLEM. WHEN DRIVING THE CAR THE DRIVER DOES NOT KNOW WHAT TO EXPECT. HYUNDAI CLAIMS THIS IS NORMAL OPERATION. THIS PROBLEM HAS BEEN ONGOING FOR THE PAST 6 MONTHS. IT'S A VERY DANGEROUS PROBLEM AND SOMETHING SHOULD BE DONE TO MAKE HYUNDAI REALLY FIX THE PROBLEM.

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2016 TUCSON LIMITED WITH 1.6 TURBO ENGINE. I HAVE HAD RECENT PROBLEMS WITH THE CAR BOGS DOWN OR SEEM TO CUT OF WHEN I ACCELERATE FROM A STOP OR VERY LOW SPEED. THIS HAS HAPPENED WHEN I AM TRYING TO MERGE IN TRAFFIC FROM AN OFF RAMP, PULLING OUT OF A PARKING LOT AND TRYING TO GET IN ANOTHER LANE IN TRAFFIC FROM A STOP. AS SOON AS I PRESSED THE ACCELERATOR THE CAR WOULD STOP AS IF THE ENGINE HA CUT OFF. I HAVE TO TRY TO MANUALLY DOWNSHIFT TO1ST GEAR OR SWITCH TO A SPORT MODE FOR THE CAR TO RESPOND. IN HEAVY TRAFFIC TRYING TO MERGE FROM AN OFF RAMP OR CHANGE LANES OR EVEN LEAVING PARKING LOTS TO MERGE ON HIGHWAY. THIS HAS OCCURRED QUITE FREQUENTLY AND I HAVE SOME VERY NARROW MISHAPS WITH CARS SLAMMING ON THEIR BRAKES TO AVOID RUNNING IN TO ME. I AM A VERY EXPERIENCED DRIVER WHO HAS DRIVING PROFESSIONALLY FOR OVER THIRTY YEARS INCLUDING TRACTOR TRAILERS WITH MANY SAFETY AWARDS. IT IS ONLY BECAUSE OF MY EXPERIENCE THAT A SERIOUS ACCIDENT HAS BEEN AVOIDED SO FAR. EACH TIME THIS HAS HAPPENED I REPORTED IT TO THE DEALER SERVICE DEPARTMENT AND ASKED IF THERE WERE ANY RECALLS OR SERVICE NOTICES AND HAVE HAD NO RECOURSE THIS SEEMS TO BE GETTING WORSE OVER THE NEARLY TWO YEARS I HAVE THE CAR. I AM AFRAID TO LET MY WIFE DRIVE THE CAR FOR FEAR THAT SHE MIGHT BE INVOLVED IN A SERIOUS OR WORSE ACCIDENT. THE DEALER HAS ONLY TOLD ME NOT TO DRIVE IN ECO MODE ANY MORE, I HAVE DONE EVERY THING THEY ASK INCLUDING USING PREMIUM GAS, MORE SERVICE DRIVING IN DIFFERENT MODES. I HAVE DRIVEN MANY DIFFERENT TYPES OF VEHICLES, CARS AND TRUCKS AND HAVE NEVER HAD THIS PROBLEM WITH A NEW VEHICLE AND THE SERVICE TECH HAS NO IDEA WHAT TO DO.

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HAPPENED WHILE ACCELERATING AFTER A STOP AND TRYING TO ACCELERATE AFTER DECELERATION. WHEN PRESSED THE PEDAL, COMPLETE LACK OF POWER. EVENTUALLY LURCHED FORWARD AND THEN DECELERATE AGAIN ABOUT 3 TIMES. PRESSING THE ACCELERATOR SEVERAL TIMES SEEMED TO MAKE IT WORSE. SLOWLY ACCELERATING HELPED BUT WAS JERKY AND UNSTEADY. HIGHER RPMS ON THE HIGHWAY FOR NO APPARENT REASON. OCCURRED SEVERAL TIMES ON THE RIDE HOME THAT DAY. ONCE THE CAR IS TURNED OFF, THE PROBLEM IS INTERMITTENT AND THE DEALERSHIP HAS NOT BEEN ABLE TO RECREATE IT. BROUGHT IT TO THE DEALERSHIP 3X. IT IS VERY DANGEROUS. I BOUGHT THIS CAR NEW AND AM NOW WONDERING HOW I WILL CONTINUE TO DRIVE A CAR THAT COULD KILL ME. VERY UPSETTING. ALSO, IT IS A WELL DOCUMENTED PROBLEM AND NO ONE SEEMS TO BE DOING ANYTHING ABOUT IT. I HOPE IT WON'T TAKE SOMEONE DYING TO GET THIS FIXED.

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SUNROOF SHATTERED AND GLASS FELL INTO THE CAR ON THE DRIVER AND PASSENGER. THE CAR WAS IN MOTION ON A HIGHWAY AND TRAVELING AT HIGHWAY SPEEDS. WEATHER WAS 70 DEGREES F AND SUNNY AND THE INCIDENT HAPPENED ON FEBRUARY 15, 2018. WE WERE NOT NEAR AN OVERPASS AND THERE WERE NO LARGE TRUCKS AROUND US AT THE TIME.

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NO ACCELERATION FROM A STOP, ROLLS BACK WHEN AT A STOP OF ANY INCLINE, LUNGES FORWARD AFTER A STOP SINCE THE TRANSMISSION IS NOT WORKING PROPERLY. IN EVERY MODE IT DOES THE SAME, THEY DID A SOFTWARE UPDATE A FEW MONTHS AGO, BUT IT DID NOT HELP AT ALL. MY DAUGHTER GOES TO COLLEGE OUT OF STATE AND IS ALWAYS VERY NERVOUS ABOUT DRIVING HER CAR. I AM NERVOUS AS A PARENT SO FAR AWAY. THIS IS VERY DANGEROUS AND THEY NEED TO FIX IT. THE CAR HAS BEEN IN 3 TIMES TO NOTE IT IN THE FILE, WHEN SHE GETS BACK THIS MAY WE ARE HOPING TO HAVE IT BOUGHT BACK FOR SOMETHING ELSE. WHEN IN TRAFFIC, THE STALLING IS EVEN WORSE. SHE HAS ALMOST HIT CARS IN FRONT OF HER SINCE THERE IS SO MUCH HESITATION IN THE ENGINE AND TRANSMISSION.

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FIRST NAME:[XXX] LAST NAME: [XXX] EMAIL: [XXX] PHONE: [XXX] VIN NUMBER: [XXX] SUBJECT: PRODUCT FEEDBACK MESSAGE: MY CAR IS REFUSING TO GO INTO GEAR WHEN IT IS AT A SPEED OTHER THAN STOPPED. I TOOK IT IN FOR SERVICE AND THEY HAD THE VEHICLE FOR 3 DAYS, BUT IT NEVER GENERATED A CODE SO THEY COULD NOT FIX IT. IT IS STILL A PROBLEM AND I NO LONGER FEEL IT IS SAFE TO DRIVE IT. PLEASE ADVISE ME ON MY OPTIONS. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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DRIVER PASSENGER DOOR WILL NOT OPEN FROM BOTH INSIDE AND OUTSIDE.

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DCT TRANSMISSION SHIFTS ERRATICALLY SINCE PURCHASED. IT HAS BEEN BACK TO THE DEALER 5 TIMES. CANNOT BE FIXED. EACH SOFT WARE UP GRADE DOES NOT HELP. TRANSMISSION JUMPS INTO NEUTRAL WHEN VERY HOT DAY IN TRAFFIC OR VERY COLD MORNING. DANGEROUS

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THIS SUV IS INCREDIBLY DANGEROUS. THE DCT(DUAL CLUTCH TRANSMISSION) DOES NOT ENGAGE CORRECTLY AND WILL BUCK AND STALL WHEN TRYING TO ACCELERATE FROM A SLOW DOWN OR STOP.I HAVE HAD TO SLAM MY FOOT ON THE GAS AND IT WILL STILL NOT ENGAGE TIMELY OR SAFELY. IT WAS BROUGHT IN FOR A RECALL BUT THE ISSUE CONTINUES . THE DEALERSHIP STATES THERE IS NO OTHER FIX FOR THIS. I HAVE BEEN BEEPED AT BY OTHER DRIVERS THAT HAD TO SWERVE TO GET OUT OF MY WAY SO THEY DIDN'T HIT ME WHEN THE CAR DOES THIS.I HAVE LITERALLY BEEN IN AN INTERSECTION WHEN THIS HAPPENS, AND THEN THE CAR WILL JUST TAKE OFF. I BARELY DRIVE THE CAR ANYMORE BECAUSE OF. THIS. I AM AFRAID FOR OUR LIVES. MY FRIENDS AND FAMILY REFUSE TO DRIVE ANYWHERE WITH THIS CAR BECAUSE IT IS SO UNSAFE. I HAVE CONTACTED HYUNDAI. WAITING ON RESOLUTION, BUT THESE CARS HAVE SO MANY COMPLAINTS THEY NEED TO REMOVE THE 2016 TUSCAN FROM THE ROAD. THIS IS SERIOUSLY DANGEROUS. THIS IS MY 6TH HYUNDAI AND I LOVE BUYING HYUNDAI BUT NEVER AGAIN IF THIS IS NOT RESOLVED. THIS HAS BEEN HAPPENING SINCE I BOUGHT IT IN NOVEMBER OF 2016.

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THIS VEHICLE, AS OTHER 2016 AND 2017 HYUNDAI TUCSONS, HAS A PROBLEM WITH SMOOTH AND SAFE ACCELERATION FROM A DEAD STOP. THERE IS A SPUTTER, HESITATION THAT HAPPENS EACH TIME, SOMETIMES STRONGER THAN OTHERS. IF YOU WERE MAKING A LEFT TURN ACROSS TRAFFIC, THE SPUTTER IS ENOUGH TO PLACE YOU IN POTENTIAL DANGER. WE HAVE TAKEN THIS TO OUR LOCAL HYUNDAI DEALER IN THE 86001 ZIP CODE. WE WERE TOLD THAT OTHER CUSTOMERS WITH THE 2016-17 HYUNDAI TUCSON HAVE SIMILAR COMPLAINTS HOWEVER THE MANUFACTURER HAS NOT ISSUED ANY RECALLS NOR MADE ANY SUGGESTIONS ON HOW TO FIX THE PROBLEM. WE HAVE CONTACTED HYUNDAI CUSTOMER SERVICE AND HAVE BEEN TOLD BASICALLY THAT THEY ARE SORRY THAT WE DON'T LIKE THE VEHICLE BUT THEY CAN'T SATISFY EVERYONE. I HAVE THOSE EMAILS TO FORWARD TO YOU WHEN NEEDED.

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DUAL CLUTCH TRANSMISSION SLIPS AND CAR WILL DANGEROUSLY NOT ACCELERATE WHEN COLD

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WHEN PUSHING THE GAS PEDAL THE TRUCK DOESN'T MOVE OR SOMETIMES HESITATES A LONG PERIOD OF TIME. IF SOMETIMES THE CAR MOVES AND SOMETIMES IT DOESN'T YOU CANT JUDGE TO SAFELY SWITCH LANES, MERGE ON TO HIGH SPEED HIGHWAYS, TURN ETC. THIS IS A VERY DANGEROUS CAR AND IT HAS A MIND OF ITS OWN. HYUNDAI BLAMES IT ON THE "SPECIALIZED ECO TRANSMISSION" THIS CAR IS A DEATH TRAP. THIS HAS BEEN A PROBLEM SINCE I BOUGHT THE VEHICLE AUG 2016.

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CAR HESITATES WHEN STOPPED AND MAKING A TURN. CAR ALSO HESITATES WHEN STARTING TO MOVE FORWARD. WE HAVE RECEIVED NHITSA CAMPAIGN NUMBER 16V-628. WE HAVE HAD TWO CALLS WITH HYUNDAI CUSTOMER SERVICE WITH NO SATISFACTION> MY WIFE HAS ALMOST BEEN IN THREE ACCIDENTS WHEN CAR HESITATED IN ONCOMING TRAFFIC.

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MY CAR TURNED OFF TWICE WHILE DRIVING WITH NO INDICATORS LIGHTING UP. I WAS GOING TO TAKE IT FOR OIL CHANGE CLOSER TO MY WORK; BUT HAD TO PULL OVER THE VEHICLE STARTED TO KNOCK AGAIN NO INDICATORS CAME ON. I FINALLY GET TO A DEALERSHIP FOR KIA AND AGENT TOLD ME THEY HAD TO CHECK FOR RECALLS ON THE ENGINE BECAUSE PAST CARS LIKE 2014,2015,2016 ALL HAD ENGINE TROUBLE. THEN TOLD ME ENGINE IS KNOCKING AND I SHOULD PARK IT TO AVOID FURTHER DAMAGE . I TOLD HIM BUT CAR IS ONLY A YEAR OLD. BOUGHT IT IN 2016 BRAND NEW; BUT BECAUSE OF MY NEGLIGENCE OF GETTING THE OIL CHANGE ON TIME; I HAVE TO COVER MY OWN REPAIRS.---AGAIN NO INDICATOR TELLING ME ITS OUT OF OIL OR RUNNING HOT CAME ON.

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SINCE I BOUGHT THE CAR IN DEC 2015 THIS HAS HAPPENED 3 TIMES. WHILE I AM DRIVING THE MESSAGE "BATTERY DISCHARGE WARNING! PLEASE USE THE SYSTEM WITH ENGINE RUNNING" AT HYUNDAI OF LOUISVILLE IN DIXIE THEY SAID NOTHING WAS WRONG. LATEST TIME IT HAPPENED 11/30/17 WHILE DRIVING IT FOR OIL CHANGE TO HYUNDAI OXMOR I ASKED TO HAVE THAT MESSAGE CHECKED THEY SAID IT WAS JUST A GLITCH. THE 3 TIMES I AM DRIVING (HIGHWAY AND STREET), SO THE ENGINE IS RUNNING. AFTER TURNING THE ENGINE OFF AND ON AGAIN IT QUIT.

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TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT ORIGINALLY PURCHASED THE VEHICLE USED AT OFF LEASE HYUNDAI (7948 NARCOOSSEE RD, ORLANDO, FL 32822). WHILE DRIVING AT UNKNOWN SPEEDS, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (WESTSIDE HYUNDAI, 1672 CASSAT AVE, JACKSONVILLE, FL 32210) WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT AN ERROR MESSAGE APPEARED REGARDING THE SIDE CURTAIN AIR BAGS. AFTER FURTHER DIAGNOSTIC TESTING, IT WAS FOUND THAT THE AIR BAG WAS FOR A 2015 HYUNDAI AND WAS NOT COMMUNICATING WITH THE VEHICLE. THE CONTACT WAS INFORMED THAT THE REPAIRS WOULD NOT BE COVERED DUE TO NOT BEING ORIGINAL PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.

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WHEN STARTING FROM A COMPLETE STOP OR STATIONARY, THE CAR HESITATES, ALMOST SEEMS TO CHOKE, AND THEN LURCHES FORWARD WITH A BURST WHEN TRYING TO ENTER INTO TRAFFIC. IT IS HARD TO ANTICIPATE WHETHER IT WILL MOVE OR NOT WHEN TRYING TO PULL OUT INTO TRAFFIC FROM A STOP SIGN. ONCE MOVING THE CAR SEEMS TO OPERATE AND ACCELERATE WITHOUT ANY PROBLEM. THIS ISSUE WAS NOTED IN AN EARLIER RECALL (AUGUST 2016). A SOFTWARE "FIX" WAS IMPLEMENTED. IMMEDIATELY AFTERWARD, I FELT THERE WAS SOME SMALL NOTICEABLE POSITIVE CHANGE. HOWEVER, ANY EARLY INDICATION OF IMPROVEMENT HAS NOW BEEN LOST. IT IS DEEPLY CONCERNING THAT THE CAR MAY CHOOSE TO GO OR NOT WHEN TRYING TO PULL OUT INTO TRAFFIC. THIS HAPPENS EXTREMELY OFTEN - ALMOST DAILY. WHILE I SELECTED A DATE OF OCCURRENCE BELOW, IT WAS ONLY TO SATISFY THE FORM'S REQUIREMENTS.

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DCT TRANSMISSION SYSTEM CAUSES THE VEHICLE TO BUCK, HESITATE AND SHAKE WHEN VEHICLE PROCEEDS FROM A STOP AT TRAFFIC LIGHT OR STOP SIGN.

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I HAD TAKEN MY TUSCON IN 3 DIFFERENT TIMES FOR ALL THE SAME ISSUES EVERY TIME (1) DELAYED ACCELERATION FROM A COMPLETE STOP WHILE CROSSING ONCOMING TRAFFIC WITH MY 2 YR OLD SON IN THE CAR (2) NOT ACCELERATING AT ALL FROM A COMPLETE STOP BUT THE RPM'S REVVING HIGH BEFORE FINALLY JERKING INTO GEAR AND TAKING OFF AND (3) JERKING WHEN I AM IN TRAFFIC AND I PRESS THE GAS. ALL 3 TIMES, THE "REPAIR" WAS EXPLAINED TO ME AS A "COMPUTER UPDATE". THE CAR WOULD DRIVE FINE FOR ABOUT A WEEK, THEN THE ISSUES WOULD RESUME. THE SERVICE DEPT TOLD ME THIS IS HOW THE DCT WORKS. THEN I SAW THAT THERE WAS FINALLY A RECALL BEING ISSUED AND I THOUGHT "OH YAY! THEY FINALLY FIGURED OUT WHAT THE PROBLEM WAS SO I CAN TAKE IT IN THIS ONE LAST TIME AND I'LL BE GOOD TO GO!" AFTER ONLY ONE DAY WE WERE BACK TO THE SAME ISSUES. THE SERVICE DEPT ONCE AGAIN SAID THAT "UNFORTUNATELY, COMPUTER UPDATES WILL BE A NORMAL THING FOR THIS DCT SYSTEM" ARE YOU FREAKIN' KIDDING ME?! THIS IS NOT NORMAL! YOU MEAN TO TELL ME THAT EVERY TIME MY CAR STARTS STALLING WHILE I AM CROSSING ONCOMING TRAFFIC, POTENTIALLY CAUSING AN ACCIDENT THAT COULD CAUSE MY SON, MYSELF OR SOMEONE ELSE SERIOUS INJURY, IF NOT DEATH, THAT I NEED TO BRING IT IN FOR A "COMPUTER UPDATE"?? THEY ALSO SUGGESTED THAT I TRY DRIVING IT IN SPORT MODE ALL THE TIME OR USING THE MANUAL SHIFTER TO SEE IF THAT WOULD HELP WITH THE HESITATION AND/OR STALLING AND JERKING. IF I WANTED TO SHIFT, I WOULD HAVE BOUGHT A MANUAL. WHEN I PRESS THE GAS, I WANT TO GO. I DON'T WANT TO WORRY THAT THIS MIGHT THE TIME THAT THE TRANSMISSION DOESN'T QUITE ENGAGE IN TIME WHILE I'M CROSSING TRAFFIC AND SOMETHING SERIOUS/FATAL HAPPENS. I AM EXTREMELY UNHAPPY WITH THIS CAR, I AM EXTREMELY UNHAPPY WITH THE DEALERSHIP AND THEIR PASSIVE ATTITUDE TOWARDS THIS ONGOING ISSUE BUT MOST OF ALL, I FEEL EXTREMELY UNSAFE IN THIS VEHICLE AND NO ONE SEEMS TO BE TAKING THAT SERIOUSLY.

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PROBLEMS WITH THE DCT TRANSMISSION. VIBRATION AND CHOPPY SHIFTING FROM A STOP OR WHEN ACCELERATING FROM SLOW SPEED. AT TIMES THE TUCSON WILL ALSO SURGE SUDDENLY ,FOR A SECOND OR TWO, WHEN COMING TO A COMPLETE STOP WITH FOOT ON THE BRAKE, - AT A STOP SIGN, RED LIGHT OR PULLING INTO A PARKING SLOT. COULD BE POTENTIALLY DANGEROUS WHEN TURNING LEFT OR WHEN ANOTHER VEHICLE IS IN FRONT OF ME. TAKEN IN FOR SERVICING SEVERAL TIMES. TOLD BY AUTO DEALER AND HYUNDAI CUSTOMER SERVICE, THAT THIS IS JUST HOW THE DCT WORKS. NOTHING THEY CAN DO ABOUT IT. NO RE-CALLS OR SERVICE BULLETINS THAT ADDRESS THIS ISSUE. HYUNDAI CASE NUMBER 10748512, 11/6/17.

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BOUGHT THE CAR AT APPROX. 8K MILES. NOW JUST OVER 18K MILES, WHILE ON THE HIGHWAY, THE CAR WOULD NOT ACCELERATE OVER 55MPH, DESPITE THE RIMS REVVING TO 5K-6K. THEN LIGHT CAME ON SAYING TRANSMISSION WAS OVERHEATING. STOPPED AND SAT FOR 5 MIN TO GET TO GO AWAY. RESTARTED AND STILL TOOK ABOUT 2-3 MIN TO GET CAR UP TO 75MPH. IN THE CITY, MULTIPLE TIMES WHILE AT STOP LIGHT, CAR WOULD NOT ACCELERATE FROM STOP. RPMS WOULD REV AND REV, BUT NO MOVEMENT UNTIL AFTER MULTIPLE TRIES. WAS TOLD WHEN PURCHASED THAT THIS VEHICLE YEAR HAD RECALL THAT WAS FIXED, BUT WHEN WE PUT VIN INTO NHTSA SITE, TOLD IT'S NOT AFFECTED BY RECALL. IT'S POSSIBLE EITHER THE CONTAINMENT OF THE RECALL NET WAS NOT WIDE ENOUGH, OR THE CORRECTIVE ACTION IS NOT YET ADEQUATE. EITHER WAY, MY FAMILY'S SAFETY IS AT STAKE. I SHOULD BE ABLE TO TRUST A NEW CAR TO GO WHEN I PROMPT IT TO. TRANSMISSION IS VERY TOUCHY IN THIS ECO MODEL. I HOPE TO SEE ROBUST CORRECTIVE ACTION BY HYUNDAI, OR A DIFFERENT,SAFER AND MORE RELIABLE POWER TRAIN UTILIZED. OTHERWISE, FOR SAFETY, I SHOULD NOT NEED TO KEEP THIS VEHICLE AND HYUNDAI NEEDS TO TAKE IT BACK. THIS TYPE OF ISSUE COULD CAUSE A VERY SERIOUS ACCIDENT AND I HOPE THAT MORE OF THESE CARS ARE NOT EXPERIENCING THIS ISSUE.

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WHILE DRIVING MY TUCSON 1.4 T 2016 MODEL, WHEN ACCELERATING CAR JUMPS AND WHEN YOU APPLY BREAKS TO COME TO A STOP....IT STARTS MAKING NOISE AND JUMPING AS IF ITS GOING TO STALL. WHEN TURNING TO A STREET THE OTHER DAY, I APPLIED THE ACCELERATOR AND THE CAR WOULD NOT MOVE...ONCOMING TRAFFIC CAUGHT UP WITH ME AND ONE IDIOT CAME WITHIN FEET OF T BONING ME. I PUMPED THE ACCELERATOR AND IT FINALLY MOVE IN A RAPID MANNER AND THEN STARTED MAKING METAL SOUNDS. I HAD MY WIFE, SON AND MY TWO GRANDDAUGHTERS IN THE CAR...THOUGHT WE WOULD DIE. SINCE LEASING IT MARCH 2016 BRAND NEW, THE DEALER CONTINUES TO CLAIM IT CANNOT REPRODUCE THE PROBLEMS. YET WHEN I GO ON SITES IN THE INTERNET THERE NUMEROUS COMPLAINTS ABOUT THIS CAR. I AM AFRAID THAT A SERIOUS ACCIDENT WILL OCCUR AND I CANNOT GET ANYBODY TO FIX THE CAR. PLEASE HELP. I AM 72 YEARS OLD AND MY WIFE IS 57. WE HAVE TWO BABY GRANDCHILDREN 6 AND 7, AND MY SON IS 16. THE CHILDREN BELONG TO MY OLDEST SON AND HIS WIFE. I HAVE TO DRIVE MY SON TO HS EVERY DAY AND AM TRYING TO TEACH HIM HOW TO DRIVE SAFELY. WE HAVE COME SO CLOSE TO GETTING HURT WITH THE MALFUNCTIONS OF THIS CAR.

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TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT THE VEHICLE LATER STARTED TO ACCELERATE INDEPENDENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO JENKINS HYUNDAI OF OCALA (1602 SW COLLEGE RD, OCALA, FL 34471), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. A TECHNICIAN FROM THE DEALER DROVE THE VEHICLE WITH THE CONTACT AND EXPERIENCED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

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THIS VEHICLE HAS INTERMITTENT TRANSMISSION PROBLEMS WHEN EITHER STARTING OR SPEEDING UP. ASIDE FROM THE DCT LAG ISSUE, IT MAY REV UP TO 4500 W/O MOVING FROM A STOPPED POSITION WITH LIGHT ACCL PRESSURE. IT DOESN'T LIKE TO START MOVING BELOW ~40F AND ACTS JERKILY. THE 1.5-2 SEC LAG MAY, OR MAY NOT, HAPPEN EVEN AFTER THE 2 ECM FIXES. IT IS UNSAFE TO EXPECT IT TO BEHAVE WHEN TRYING TO MERGE INTO HEAVY TRAFFIC AS A RESULT - YOU DON'T KNOW IF IT WILL MOVE OR HOW FAST, OR WHEN. TO QUOTE RALPH NADER, UNSAFE AT ANY SPEED. IT HAS HAPPENED REPEATEDLY, THOUGH NOT PREDICTABLY, SINCE IT WAS BOUGHT.

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