Jun 27, 2019Speed control
I'VE OWNED MY 2016 HYUNDAI TUCSON FOR LESS THEN 1 MONTH NOW. ON 3 OCCASSIONS AFTER COMING TO A STOP AND TRYING TO ACCELERATE THE GAS PEDAL SEEMS TO FAIL. MY RPMS GO UP BUT THE VEHICLE DOESN'T ACCELERATE UNTIL PUSHING THE GAS PEDAL 3 TIMES OR MORE VERY HARD. MY VEHICLE ONLY HAS 30K MILES ON IT. I WILL BE BRINGING IT TO THE DEALERSHIP. THIS IS VERY DANGEROUS ESPECIALLY WHEN TURNING AND ON COMING TRAFFIC IS COMING BUT THE VEHICLE WON'T MOVE. THIS COULD POTENTIALLY KILL ME IF STRUCK WHILE MERGING ON TO THE FREEWAY. I'M NOW AFRAID TO DRIVE AND FEAR FOR MY SAFETY. A RECALL SHOULD BE MADE OUT TO PULL THESE OFF THE ROADS!!
NHTSA ODI 11223072
Jun 24, 2019Transmission & drivetrainEngine
DUE TO THE DUAL CLUTCH TRANSMISSION, MY VEHICLE SHAKES AND STALLS WHEN TRYING TO PUSH ON THE GAS AND ACCELERATE. THE ENGINE LOSES POWER AND I'M STEPPING ON THE ACCELERATOR WHILE MY WHOLE VEHICLE SHAKES AND MAYBE GOES FORWARD ABOUT TWO FEET OVER 20 SECONDS BEFORE IT WILL ACTUALLY START MOVING LIKE IT SHOULD, OFTEN TIMES LEAVING ME IN AN UNSAFE POSITION IF THIS HAPPENS WHILE MAKING A LEFT HAND TURN AND GAGING WHEN I CAN SAFELY PROCEED THROUGH ONCOMING TRAFFIC.
NHTSA ODI 11222062
Jun 22, 2019Transmission & drivetrain
IT SHOCKS ME THE FATALITY RATE WITH THESE VEHICLES ISN'T THROUGH THE ROOF, I'VE TAKEN MY VEHICLE TO THE SHOP 4 TIMES ALREADY AND HAVEN'T HAD IT 6 MONTHS YET, THE COMPLETE LOSS OF POWER WHEN YOU ACCELERATE IS DANGEROUS & I'M SURPRISED ACCIDENTS WHILE PULLING OUT INTO ON COMING TRAFFIC ISN'T EXTREMELY HIGH, BECAUSE THE LACK OF POWER,PULL, HESITATION & AT TIMES NEARLY CUTTING OFF IS GONNA GET SOMEONE HIT BY A SEMI AND THE ONLY THING EITHER OF THE HYUNDAI SERVICE DEPARTMENTS SAY IS "IT'S JUST THE DOUBLE CLUTCH 7 GEAR TRANSMISSION AND THAT'S NORMAL, WELL IF THE TRANSMISSION SKIPPING AND CAUSING STUDDERING HESITATION AND LITTLE TO NO ACCELERATION WHEN TAKING OFF IS NORMAL THEN I DON'T KNOW HOW HYUNDAI IS STILL IN BUSINESS, IT'S AWFUL AND IT'S DANGEROUS. AND OMG IS IT EMBARRASSING PULLING THROUGH AND DRIVE THROUGH OR EASING UP TO A LIGHT OR SOMETHING, BECAUSE IT SPITS AND SPUTTERS AND JUMPS SO BADLY AND NEARLY CUTS OFF, BUT I'M TOLD BY GUYS IN THE SERVICE DEPT IT'S NORMAL BECAUSE OF THE TRANSMISSION THAT'S IN IT!! W$#T+$7F?#$@
NHTSA ODI 11221831
Jun 22, 2019Transmission & drivetrainSpeed controlEngine
BOUGHT CERTIFIED 2016 HYUNDAI TUCSON TURBO LTD WITH ECO AND DUAL CLUTCH TRANSMISSION. I'VE HAD IT FOR 5 DAYS. I BOUGHT IT FOR MY SON AND DAUGHTER TO ATTEND HIGH SCHOOL. THE CAR KEPT ACTING LIKE IT WAS GOING TO STALL AT EVERY STOP, IT KEPT STUTTERING, AND WHEN YOU ARE ACCELERATING AND TAKE YOUR FOOT OFF THE PEDAL THE RPMS KEEP RISING, AND DOESN'T SWITCH GEARS. IT REFS AND RPM GOES UP BUT IT DOESN'T SWITCH GEARS UP OR DOWN SHIFT EITHER. THE ENGINE REVS HIGH AND WON'T SWITCH GEARS. IT'S LIKE IT WANTS TO ACCELERATE WHEN YOU WANT IT TO SLOW DOWN AND WHEN STOPPED IT WANTS TO STALL. TODAY IT HAPPENED. WE CAME TO A STOP SO WE COULD TURN LEFT ONTO AN ONRAMP ON HIGHWAY, (HAVE TO CROSS OVER OTHER LANE TO GO ON ON RAMP), AND IT STUTTERED AND STALLED ON OPPOSITE ONCOMING TRAFFIC SIDE, BEFORE WE COULD REACH THE RAMP. MY SON WAS DRIVING AND I WAS IN FRONT SEAT AND DAUGHTER WAS IN BACK SEAT, I GOT SCARED, AS YOU CAN'T SEE WHAT COMING OVER THE HILL ON SIDE WE STALLED (ONCOMING TRAFFIC). THE GUY SAW WE HAD STALLED AND RAN OUT AND STARTED WAVING SOMETHING DOWN. IT WAS AN ONCOMING SEMI. THANKFULLY HE WAS ABLE TO REDIRECT HIM OR WE WOULD HAVE BEEN STRUCK. WE GOT THE CAR STARTED AGAIN AND WERE ABLE TO GET HOME. I LOOKED UP WHAT HAD HAPPENED AND SAW THAT THERE WAS A MASS RECALL OF MY EXACT CAR MODEL, IN THE EXACT TIME FRAME OF VEHICLE BEING MADE. THE RECALL WAS FOR THE EXACT THINGS THAT ARE AND DID HAPPEN TO US. I CONTACTED THE DEALER AND ASKED THEM WHY THEY NEVER DIVULGED THIS INFORMATION AND THEY SAID THE DIDN'T KNOW. I READ ON THE NHTSA SITE THAT MY EXACT SUV, MADE THE SAME DATE, HYUNDAI HAD RECALLED, BUT MINE FOR SOME REASON IS NOT. PROBLEM IS WHEN I PUT MY VIN IN, NOTHING COMES UP FOR A RECALL. I DON'T WANT TO PUT MY KIDS BACK IN THIS CAR. I JUST DROPPED $24,000 5 DAYS AGO IN A CAR LOAN. PLEASE HELP.
NHTSA ODI 11221918
Jun 10, 2019Electrical system
FRONT PASSENGER WINDOW WENT DOWN AND WON'T GO UP. WINDOW MOTOR IS WORKING BUT WINDOW WON'T GO UP.
NHTSA ODI 11218839
Jun 6, 2019Transmission & drivetrain
CAR DOES NOT ACCELERATE SMOOTHLY. WHEN TURNING FROM A STOP, CAR HESITATES. WHEN MERGING WITH TRAFFIC, CAR HESITATES. CAR ACCELERATES TOO FAST FROM A STOP WHEN TEMPERATURE IS OVER 85 F. TRANSMISSION IS TOO INCONSISTENT. MAKES DRIVING THIS CAR A GAMBLE WITH YOUR LIFE. AFTER SEVERAL REPAIRS BY DEALER TO FIX PROBLEMS, THEY NOW SAY THIS TRANSMISSION IS A HYBRID. IT WORKS MORE LIKE A MANUAL TRANSMISSION. IT WAS SOLD AS AN AUTOMATIC TRANSMISSION. DEALER SAYS THERE IS NOTHING THAT CAN CORRECT PROBLEM. THE REPAIRS THEY HAVE MADE ARE; RECALL UPDATE DCT CONTROL LOGIC, REPLACE TEMP. SENSOR AND ECU UPDATE DCT; SEAL VACUUM PUMP UPDATE TCU (RESET).
NHTSA ODI 11218306
May 29, 2019Electrical system
3 OF THE 4 WINDOWS WON'T GO UP OR DOWN.
NHTSA ODI 11210554
May 16, 2019Transmission & drivetrain
I PURCHASED MY 2016 TUCSON NEW IN MARCH 2016 IT CURRENTLY HAS APPROXIMATELY 58,500 MILES ON IT. I HAVE ALWAYS TAKEN MY CAR TO THE DEALER FOR ALL OIL CHANGES AND REGULAR MAINTENANCE REQUIREMENTS. I NEVER HAD ANY PROBLEMS UNTIL RECENTLY, IN STOP AND GO TRAFFIC THE CAR BUCKS AND FEELS LIKE IT WILL STALL, MORE THAN IT USED TO SEVERAL MONTHS AGO. THAT I COULD DEAL WITH HOWEVER, IT ALSO BECAME UNRELIABLE WHEN I WAS TAKING OFF FROM A RED LIGHT, STOP SIGN ETC. I WOULD STEP ON THE GAS AND THE CAR WOULD NOT MOVE FORWARD I HAVE LOST COUNT HOW MANY TIMES IT HAS DONE THIS SINCE THE END OF MARCH. THE FIRST TIME I TOOK MY CAR TO KEY HYUNDAI THEY TOLD ME THEY NEEDED TO DUPLICATE WHAT I WAS TELLING THEM. AFTER A FEW HOURS I GOT A CALL AND WAS TOLD THEY COULD NOT DUPLICATE THE ISSUE, SO THEY CHECKED FOR ANY DIAGNOSTIC ISSUES FOUND NONE SO TO "KEEP ME HAPPY" THEY DID A DUAL CLUTCH RELEARN. I TOOK THE CAR HOME AND REALLY NOTICED VERY LITTLE DIFFERENCE. THEN WITHIN A COUPLE OF WEEKS IT STARTED REPEATING THE HARD BUCKING AND AGAIN THERE WERE A FEW TIMES THAT AFTER I STOPPED TO WAIT FOR TRAFFIC OR A GREEN LIGHT I WOULD STEP ON THE GAS AND GO NOWHERE NO MATTER HOW FAR DOWN I PRESSED THE GAS PEDAL UNTIL ALL OF THE SUDDEN IT WOULD MOVE FORWARD. I BROUGHT THE CAR BACK TO HYUNDAI ON MAY 6, 2019 AND FOR THE LAST 10 DAYS THEY SAY THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM AND THERE IS NOTHING THEY CAN DO. I AM DUE TO PICK UP MY CAR FROM THEM TOMORROW AND THEY WILL HAVE DONE NOTHING EVEN THOUGH THEY KNOW I AM A LOYAL CUSTOMER AND HAVE NEVER HAD A COMPLAINT PRIOR TO THIS, AND EVEN THOUGH THEY TOLD ME THERE ARE KNOWN ISSUES WITH THIS CAR AND WHAT I AM DESCRIBING AND THAT IS BECAUSE WHEN THEY CALLED HYUNDAI THEY WERE TOLD THAT THEY MUST DUPLICATE THE ISSUE OR NO REPAIR. THAT NOW LEAVES MY SAFETY IN QUESTION WHEN DRIVING MY CAR.
NHTSA ODI 11208105
May 15, 2019Body & structure
THE DOORS WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE AFTER YOU LOCK THE DOORS. YOU HAVE TO PULL THE HANDLE ANYWHERE FROM 5-10 TIMES TO GET TO OPEN OR NOT. I FEEL THIS IS A SAFETY ISSUE FOR MY PASSAGER IF THE CAR WAS INVOLVED IN A WRECK OR CAUGHT ON FIRE . THIS IS AN ONGOING PROBLEM AND THE HYUNDAI DEALERSHIP KWON ABOUT THE ISSUE.
NHTSA ODI 11207710
May 10, 2019Body & structure
PURCHASED A 2016 TUSCON WITH 35 MILES ON IT ON MAY 2016. WITHIN 3 MONTHS MY PASSENGER DOOR WOULD NOT OPEN AFTER BEING UNLOCKED. THIS WAS CORRECTED AND HAD NO PROBLEMS. WITHIN THE LAST 2 MONTHS OF THIS YEAR, BOTH OF MY REAR DOORS ARE HAVING PROBLEMS, THE PASSENGER SIDE BUZZES WHEN THE LOCK , THE DRIVER SIDE PASSENGER DOOR (WHICH IS THE BIG ISSUE) HAS TOTALLY QUIT OPENING, IT UNLOCKS BUT WILL NOT OPEN FROM THE INSIDE OR OUT. WHEN I TOLD THE SERVICE MAN AT THE HYUNDAI DEALERSHIP, HE SAID "THAT THEY SEE A LOT OF TUSCONS WITH DOOR ISSUES" AND THAT IT WILL NOT BE CHEAP. I STARTED LOOKING ON THE INTERNET AND THERE ARE PEOPLE COMPLAINING THAT THE DOORS JUST STOP WORKING AND THAT IT IS DUE TO BAD WORKMANSHIP ON HYUNDAI PART. I FEEL THIS IS A SAFETY ISSUE BECAUSE IF THE DOOR DOES NOT OPEN AND THERE WAS A ISSUE THAT PASSENGERS NEEDED TO GET OUT IN A HURRY THEY COULD NOT.
NHTSA ODI 11206814
May 9, 2019Transmission & drivetrainElectrical system
WHEN I PUSH THE ACCELERATION FROM A COMPLETE STOP THE VEHICLE WILL NOT ACCELERATE. IT ALSO JERKS WHEN SLOWING DOWN FROM GEAR 2 TO 1.THIS HAPPENS A LOT ON THE CITY STREET OR WHEN IN TRAFFIC AND HAS ALMOST CAUSED WRECKS MULTIPLE TIMES. I HAVE TAKEN IT TO A MACHANIC AND THEY REPLACED THE SPARK PLUGS AND COILS BUT THE VEHICLE IS STILL DOING THIS AND I AM UNABLE TO DRIVE IT IN FEAR OF A CRASH UNTIL FIND OUT IF THIS IS THE SAME RECALL FROM OTHER 2016 HYUNDAI TUCSON TRANSMISSION ELECTRICAL SYSTEM MAYBE. APPRECIATE YOUR HELP.
NHTSA ODI 11206594
May 8, 2019Transmission & drivetrain
MY 2016 TUCSON HAS 58500 MILES ON IT. NEVER HAD A PROBLEM UNTIL RECENTLY, IN STOP AND GO TRAFFIC THE CAR BUCKS AND FEELS LIKE IT WILL STALL, THAT I COULD DEAL WITH HOWEVER, IT ALSO BECAME UNRELIABLE WHEN I WAS TAKING OFF FROM A RED LIGHT, STOP SIGH ETC. I WOULD STEP ON THE GAS AND THE CAR WOULD NOT MOVE FORWARD I HAVE LOST COUNT HOW MANY TIMES IT HAS DONE THIS SINCE THE END OF MARCH. I CAN TELL YOU I NARROWLY AVOIDED BEING HIT AT LEAST 3 TIMES OVER THE LAST COUPLE OF MONTHS. I HAVE BROUGHT IT INTO MY HYUNDAI DEALER AND THE FIRST TIME THEY TOLD ME THEY NEEDED TO DUPLICATE WHAT I WAS TELLING THEM. AFTER A FEW HOURS I GOT A CALL AND WAS TOLD THEY COULD NOT DUPLICATE THE ISSUE, SO THEY CHECKED FOR ANY DIAGNOSTIC ISSUES FOUND NONE SO TO "KEEP ME HAPPY" THEY DID A DUAL CLUTCH RELEARN. I TOOK THE CAR HOME AND REALLY NOTICED VERY LITTLE DIFFERENCE THEN WITHIN A COUPLE OF WEEKS IT STARTED REPEATING THE BUCKING AND NOT MOVING FORWARD FROM A COMPLETE STOP NO MATTER HOW FAR DOWN I PRESSED THE GAS PEDAL. I BROUGHT THE CAR BACK TO HYUNDAI AND FOR THE LAST 2 DAYS THEY SAY THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM. I AM DUE TO PICK UP MY CAR FROM THEM TOMORROW AND THEY WILL HAVE DONE NOTHING EVEN THOUGH THEY KNOW I AM A LOYAL CUSTOMER AND HAVE NEVER HAD A COMPLAINT PRIOR TO THIS, AND EVEN THOUGH THEY TOLD ME THERE ARE KNOWN ISSUES WITH THIS CAR AND WHAT I AM DESCRIBING. I NO LONGER FEEL SAFE DRIVING THIS CAR ESPECIALLY WITH MY 8-YEAR-OLD GRANDSON WITH ME (I DRIVE HIM EVERY DAY TO SPECIALISTS).
NHTSA ODI 11206287
Apr 30, 2019
LATCHING/LOCKING SYSTEM DOES NOT WORK ON THE PASSENGER FRONT, AND BOTH REAR DOORS. UNABLE TO OPEN THE BACK DOORS FROM THE INSIDE OR OUTSIDE. THE PASSENGER FRONT DOOR WILL OPEN FROM THE INSIDE BUT MUST BE PULLED 3 TIMES TO OPEN FROM THE OUTSIDE. ONCE THE DOOR HAS BEEN OPENED INITIALLY IT WILL CLOSE AND OPEN WITHOUT PROBLEM. AFTER THE LOCK HAS BEEN ENGAGED AND UNLOCKED AGAIN, THE DOOR HANDLE ON THE PASSENGER FRONT MUST BE PULLED 3 TIMES IN ORDER TO OPEN.
NHTSA ODI 11204720
Apr 26, 2019
I HAD BEEN A PROBLEM WITH MY TWO BACK DOOR LOCK ACTUATOR WITH MY CAR. I CANNO OPEN MY CAR FROM INSIDE OR OUTSIDE.
NHTSA ODI 11203983
Apr 26, 2019Transmission & drivetrain
THE CAR JUMPS WHEN MOVING OFF FROM A STOP. IN SOME CASES THE CAR STOPS MOVING AHEAD AND IT FEELS LIKE THE CAR IS NOT IN GEAR. THE CAR THEN TRANSMISSION REENGAGES AND THE CAR ACCELERATES HOPPING SOME TIMES. WHEN YOU STOP AGAIN THIS HAPPENS AGAIN BUT AT THE NEXT STOP IT MIGHT NOT HAPPEN.
NHTSA ODI 11203893
Apr 25, 2019Engine
I GO TO START MY CAR IN THE MORNING AND IT IS MAKING A LOUD TAPPING NOISE THE VEHICLE WAS STATIONARY IN MY DRIVEWAY. BUT AS IT WARMED UP IT WENT AWAY SO I CONTINUED TO DRIVE TO WORK IT WAS FINE ALL DAY BUT I FIGURED I WOULD LET THE DEALERSHIP TAKE A LOOK AT IT SINCE IT'S WASNT A PLEASANT NOISE. I DROP THE VEHICLE OFF AND THEY SAID THE OIL IS EXTREMELY LOW (I'VE ONLY HAD THIS CAR FOR ABOUT A MONTH) I HAD BOUGHT IT FROM A DEALERSHIP SO I ASSUMES ALL THE FLUIDS WOULD BE FINE UNTIL I NEEDED AN OIL CHANGE. WELL THEY CONTINUED WITH THE OIL CHANGE AND FOUND METAL SHAVINGS IN THE OIL PAN THEY THEN DROPPED THE OIL PAN AND FOUND METAL CHUNKS. THEY TOLD ME THE VEHICLE IS STILL UNDER THE BUMPER TO BUMPER WARRANTY AND THAT THE ENGINE NEEDED TO BE REPLACED. I THEN ASKED AROUND ABOUT WHY A VEHICLE THIS NEW WOULD NEED THE ENGINE REPLACED AND THEY SAID THAT HYUNDAI HAS A RECALL OUT FOR THOSE ENGINES THAT THEY TEND TO FAIL BUT I CAN NOT FIND ANYWHERE THAT MY VEHICLE HAS A RECALL. THIS HAS BEEN THE MOST INCONVENIENT PROCESS THE DEALERSHIP HAS HAD MY CAR FOR ABOUT A MONTH AND DO NOT EVEN HAVE A ETA FOR WHEN THE ENGINE WILL COME IN.
NHTSA ODI 11203826
Apr 24, 2019Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO LITHIA HYUNDAI OF FRESNO (LOCATED AT 5590 N BLACKSTONE AVE, FRESNO, CA 93710, (559) 899-3257) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO THE ECOSHIFT DUAL CLUTCH TRANSMISSION. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
NHTSA ODI 11203463
Apr 21, 2019
BACK DRIVER PASSENGER DOOR IS NOT OPENING FROM INSIDE OR OUTSIDE. IT'S UNLOCKED AND DON'T SEEM TO HAVE ISSUES WITH THE LOCK AND UNLOCK BUTTON. ALL OTHER DOORS WORK. I JUST USED THE DOOR EARLIER TODAY WITH NO ISSUES AND NEVER HAD ANY ISSUES UNTIL THIS EVENING. NO VISUAL OBJECTS TO BE BLOCKING THE DOOR. WENT ONLINE TO CHECK FOR RECALL AND SEEMS MANY OWNERS ARE HAVING SAME ISSUES.
NHTSA ODI 11202774
Apr 17, 2019Transmission & drivetrain
MY VEHICLE SOMETIMES SEEMS TO NOT WON'T TO GO WHEN TAKING OFF.
NHTSA ODI 11196873
Apr 12, 2019Electrical system
I PURCHASED THIS VEHICLE NEW IN 2016. UNTIL NOW, THE ONLY ISSUE HAS BEEN ACCELERATING FROM A STOP, LIKE EVERYONE ELSE. NOW, THE DOORS ARE NOT OPERATING PROPERLY. IN MARCH 2019, THE FRONT PASSENGER DOOR STOPPED OPENING FROM THE OUTSIDE. IT WOULD UNLOCK/LOCK, BUT THE OUTSIDE HANDLE WOULD NOT OPERATE AND OPEN THE DOOR THE INSIDE HANDLE DID OPERATE. HYUNDAI REPAIRED/REPLACED THE PART UNDER MY EXTENDED WARRANTY FOR $50. IN APRIL 2019, THE BACK PASSENGER DOOR FAILED. THIS TIME IT WOULD NOT OPERATE FROM THE INSIDE OR OUTSIDE. THE DEALER TRIED TO MAKE ME WAIT WKS FROM AN APPT, BUT THIS IS A REAL SAFETY ISSUE WITH PASSENGERS/CHILDREN IN THE BACK SEAT. WHAT IF THERE WAS AN ACCIDENT? I INQUIRED ABOUT RECALLS, ESPECIALLY WITH PASSENGERS NOT BEING ABLE TO GET OUT OF THE CAR, BUT WAS SHUT DOWN BY THE MECHANIC. A QUICK GOOGLE SEARCH SUGGESTS I'M NOT THE ONLY PERSON WITH THIS ISSUE.
NHTSA ODI 11195753
Apr 3, 2019Engine
ENGINE LIGHT CAME ON WITH NO WARNING STARTED KNOCKING STALLED OUT
NHTSA ODI 11193686
Mar 27, 2019Transmission & drivetrain
SEVERE HESITATION ON ACCELERATION. JERKY MOTION WHEN SLOW ROLLING. CANNOT BACK UP STEEP HILLS.
NHTSA ODI 11191992
Mar 26, 2019Engine
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO VEHICLE ENGINE FAILURE. *AS *TR
NHTSA ODI 11190691
Mar 23, 2019
'TAKATA RECALL' BOTH BACK DOORS WILL NOT OPEN FROM THE INSIDE NOR BE OUTSIDE. INITIALLY STARTED WITH THE BACK DRIVERS SIDE DOOR AND WITHIN 2 WEEKS THE BACK PASSENGER DOOR WPULD NOT OPEN EITHER. WHEN I I HIT THE LOCK AND UNLOCK BUTTON FROM INSIDE THE CAR AND ON MY KEY FOB THE LOCKS MOVE, THEREFORE IT IS NOT AN ELECTRICAL PROBLEM. AFTER RESEARCHING THIS ISSUE I FOUND THIS HAS BEEN A COMMON PROBLEM WITH THIS VEHICLE AND APPARENTLY THE 'CLIP' FALLS OF INSIDE THE DOOR PANEL THEREFORE THE DOOR WILL NOT OPEN. THIS IS TRULY A SAFETY ISSUE, SINCE IF MY CAR WERE TO CATCH ON FIRE OR WERE IN AN ACCIDENT AND I HAD A PASSENGERS IN THE BACKSEAT THEY WOULD NOT BE ABLE TO GET OUT OF THE VEHICLE! NOR AM I ABLE TO GET MY CHILD IN AND OUT OF THE BACKSEAT WITH THE CAR SEAT.
NHTSA ODI 11191068
Mar 10, 2019
RECENTLY, WE'VE BEEN EXPERIENCING AN ISSUE INVOLVING THE REAR DOOR LOCKING SYSTEM ON OUR DAUGHTER'S 2016 TUCSON. THE DOORS CAN'T BE OPENED, DESPITE THE CHILD LOCKS BEING DISABLED, THE AUTO AND MANUAL LOCKS BEING UNLOCKED, OR THE MANUAL HANDLES BEING USED FROM INSIDE OR OUT. THE IS A MOST UNSAFE SITUATION, ESPECIALLY IN THE EVENT OF AN EMERGENCY. WE HAVE SCHEDULED A MAINTENANCE APPOINTMENT WITH OUR LOCAL DEALER (TAMERON HYUNDAI, HOOVER) AT OUR EXPENSE.
NHTSA ODI 11185628