What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

The contact owns a 2016 Hyundai Tucson. The contact stated while driving 35 MPH, the TPMS warning light illuminated. The contact was able to drive to her destination. The contact stated that currently there were multiple warning lights illuminated. The contact was unable to start the vehicle or shift out of the park. The contact took the vehicle to the local dealer who was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 71,000.

NHTSA ODI 11431633

The contact owns a 2016 Hyundai Tucson. The contact's husband stated that while coming out of a complete stop, the vehicle would jerk and not upshift properly. The contact stated that no warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V628000 (Power Train, Electrical System) however, the VIN was not included. The vehicle was diagnosed and repaired. The manufacturer was informed of the failure. The manufacturer agreed to cover 75% of the costs of the repair. The failure mileage was approximately 69,000.

NHTSA ODI 11428093

Financed the vehicle in July of 2019. After about 6 months of having the vehicle the right back brake light stopped working. Light bulb, socket, and fuses were changed but theres still an issue. I also noticed that I was having a problem with acceleration. Just recently I was on the highway on my way to work, as I was trying to accelerate my speed was going down, my vehicle basically wouldn't move. It started making this awful loud almost whistling sound. I thought I was going to die. I havent used my vehicle since. The vehicle also still has the same inspection sticker on it from the dealership. I have been unable to pass state inspection due to these ongoing issues.

NHTSA ODI 11427649

My transmission gears shift keeps on sticking in the park position and also I’ve been having to replace my left side parking lights I believe it’s an electric problem or fuse and the dealership seems to can’t fixed this issue with my vehicle each time I take it there

NHTSA ODI 11427339

All dashboard lights turned on and speedometer stopped working while driving. Vehicle accelerated and braked without driver input.

NHTSA ODI 11426805

The left passenger door wont open from inside and outside. I have a child that is still in a car seat and this is a huge safety issue. I have to make sure he sits on the right side so I can open the door if there became an emergency.

NHTSA ODI 11426701

Left turn signal glitches and indicates right turn signal instead of left, like prompted. Driver window does not roll down or up. completely locked and does not respond to the switch

NHTSA ODI 11420228

Had to replace 2 door latches on passenger side in 2020. 3 months later the rear passenger on driver side is also defective. Can't open door from inside OR outside. This is a major safety issue. 3 out of 4 door latches failed.

NHTSA ODI 11418608

WHILE STOPPED,, WITH CAR POWERED BOTH ON AND OFF, REAR LEFT DOOR LOCK MECHANISM WORKING BUT DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE.

NHTSA ODI 11415733

JUST SHORT OF 63,000 MILES, MY KEY FOB QUIT UNLOCKING THE FRONT DRIVER'S DOOR IN IT'S NORMAL SEQUENCE. I HAVE TO KEEP PRESSING "UNLOCK" SEVERAL TIMES UNTIL THE LOCK OPENS. THE OTHER DOORS SEEM RESPONSIVE AT THIS TIME. THERE HAVE BEEN TIMES I HAVE HAD TO USE THE KEY. THE SAFETY OF BEING ABLE TO QUICKLY UNLOCK MY DOORS WHEN APPROACHING MY CAR IN MY CARPORT OR IN A PUBLIC SPACE IS COMPROMISED. I DID AN ONLINE SEARCH AND FOUND MANY PEOPLE COMPLAINING OF THE SAME OR VERY SIMILAR CIRCUMSTANCES ON THE IDENTICAL MAKE AND MODEL HYUNDAI. IT SEEMS TO BE ASSOCIATED WITH THE ACTUATOR. I HAVE NOT TAKEN MY CAR TO THE SHOP YET, BUT WANTED TO ADD MY EXPERIENCE TO YOUR DATABASE. APPARENTLY, THIS IS A KNOWN ISSUE BY HYUNDAI ACCORDING TO PEOPLE WRITING ABOUT IT ON A POPULAR AUTOMOTIVE WEBSITE AND I AM HOPING THAT ATTENTION BROUGHT TO THIS FLAW WILL TRIGGER A RECALL. I AM FEARFUL THAT THE PROBLEM WILL SPREAD TO OTHER DOORS OR THAT I MAY BE PREVENTED FROM EXITING MY DRIVER DOOR WHEN I NEED TO GET OUT OF THE CAR.

NHTSA ODI 11414879

MULTIPLE SENSORS AND LIGHTS ON THE DASH ARE ILLUMINATED, INCLUDING THE AIRBAGS, BRAKES, TRACTION CONTROL, HILL ASSIST, TIRE PRESSURE, ETC. I'VE BEEN TOLD THAT THIS IS RELATED TO A VACUUM PUMP ISSUE. OTHER HYUNDAIS ARE UNDER RECALL FOR THIS SAME ISSUE, BUT MY VIN DOES NOT SHOW UP AS COVERED. THIS IS AN EXTREME HAZARD AS THE CAR IS NOT FUNCTIONING PROPERLY, AND IF THE SENSOR ARE NOT FUNCTIONING, PROPERLY, THERE IS NO GUARANTEE THAT THE AIRBAGS OR OTHER SAFETY SYSTEMS WILL FUNCTION AS INTENDED WITH THIS UNDERLYING PROBLEM. THE RECALL NEEDS TO BE EXPANDED TO INCLUDE ALL OF THE 1.6 TUCSONS, AS IT'S OBVIOUSLY AN ISSUE ACROSS THE MANUFACTURER AND MULTIPLE MODELS. THIS PROBLEM HAPPENS WHEN THE VEHICLE IS IN MOTION, AND THESE SYSTEMS ENGAGE RANDOMLY CAUSING THE VEHICLE TO FUNCTION POORLY. ADDITIONALLY THIS AFFECTS EMISSIONS.

NHTSA ODI 11414393

THE DOOR ACTUATORS ON THE HYUNDAI KEEP FAILING WHICH MAKES IT SO THE DOORS CANNOT BE OPENED. I'VE ALREADY REPLACED 2 AND HAD 2 MORE GO OUT THIS PAST WEEK. THIS IS VERY DANGEROUS IN THE CASE OF AN ACCIDENT. HYUNDAI WILL NOT ACKNOWLEDGE IT IS A WIDESPREAD PROBLEM.

NHTSA ODI 11413814

THE DRIVER SIDE FRONT DOOR WILL NOT OPEN FROM THE OUTSIDE AFTER IT HAS BEEN LOCKED AND UNLOCKED WITH KEY FOB OR KEY. THE VEHICLE WAS PARKED AND LOCKED WITH KEY FOB THEN WOULD NOT OPEN. YOU HAVE TO CLIMB THROUGH THE PASSENGER SIDE AND OPEN FROM INSIDE.

NHTSA ODI 11407883

THE REAR PASSENGER DOOR WILL NOT OPEN FROM THE INTERIOR OR THE EXTERIOR. IT WAS PARKED AND I TRIED TO OPEN THE DOOR AND IT WILL NOT MOVE. THIS IS A HUGE SAFETY ISSUE BECAUSE YOU CANNOT GET OUT THAT DOOR. THIS HAPPENED TO 2 OTHER DOORS ALSO. ONE WAS COVERED BECAUSE IT WAS STILL UNDER WARRANTY, IT IS NOW PAST MY WARRANTY.

NHTSA ODI 11407886

3 OF THE 4 DOORS DO NOT OPEN EITHER FROM INSIDE OR OUTSIDE , I GET SCARED NOW NOT KNOWING IF I'M GOING TO GET TRAPPED IN AN EMERGENCY SITUATION

NHTSA ODI 11407480

THE REAR PASSENGER DOOR (THEN A DAY LATER'DOORS) WON'T OPEN FROM THE INSIDE OR OUT EVEN WHEN MANUALLY UNLOCKED WHETHER OR NOT THE CAR IS ON OR OFF. WE WERE ON A TRIP AT THE TIME AND OUR KIDS WERE HAVING TO CRAWL OVER FROM THE FRONT SEAT. WE CALLED HYUNDAI. THEIR TEMPORARY FIX WAS TO UNLOCK THE CAR AND JERK THE HANDLE HARD FROM THE OUTSIDE. THEY SAID THAT THE SYSTEM SOMETIMES' FREEZES UP'. THIS WORKS FROM THE OUTSIDE (NOT INSIDE), AND CONTINUES TO FREEZE UP EVEN AFTER ' THE HYUNDAI FIX'. THIS IS A PROBLEM WITH OTHER 2016 HYUNDAI MODELS. IF YOU LOOK UP THE PROBLEM ONLINE, YOU WILL SEE MANY POSTS ABOUT IT.

NHTSA ODI 11406934

1.DRIVER SIDE REAR PASSENGER DOOR WOULD NOT OPEN FROM OUTSIDE OR INSIDE. IT EVENTUALLY WORKED BY PULLING REALLY HARD FROM OUTSIDE. 2. DRIVER'S DOOR WILL NOT OPEN FROM OUTSIDE BUT WILL FROM INSIDE. IT IS OBVIOUSLY UNLOCKED WHEN TRYING TO OPEN. THE ACTUATOR IS THE MOST LIKELY COMPONENT THAT IS FAILING. THE MECHANISM WILL NOT UNLOCK THE DOOR WITH THE KEY EITHER. THIS IS A HUGE SAFETY ISSUE WHEN IT'S 100 DEGREES OUTSIDE AND I CAN'T GET A CHILD OUT OF THE BACKSEAT. OR FOR FIRST RESPONDERS SENT TO AID SOMEONE TRAPPED IN THE CAR. I'VE READ OF MULTIPLE FAILURES AFTER SEARCHING FOR THIS PROBLEM ON THE INTERNET. IT HAPPENS A LOT TO MANY HUNDAI MODELS OVER THE PAST 6-8 YEARS.

NHTSA ODI 11406624

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO UNLOCK USING THE KEYFOB. THE CONTACT STATED THAT HER DAUGHTER WAS IN THE VEHICLE AT THE TIME OF FAILURE AND HAD TO ENTER THE VEHICLE THROUGH THE FRONT PASSENGER'S SIDE DOOR. THE CONTACT CALLED SUNTRUP HYUNDAI SOUTH (5926 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 254-8977) ON THREE SEPARATE OCCASIONS AND LEFT VOICE MESSAGES EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,400.

NHTSA ODI 11406650

R/R DOOR LOCK ACTUATOR FAILURE. DOOR WILL NOT OPEN. SAFETY HAZARD FOR ANYONE IN REAR SEAT TO EXIT VEHICLE. APPEARS TO BE A KNOWN ISSUE THAT ISN'T ADDRESSED BY THE MANUFACTURER. PASSENGER GOT INTO CAR WITH NO ISSUE. 15 MIN DRIVE AND WHEN ARRIVED AT DESTINATION DOOR WAS INOPERABLE. LOCKS/UNLOCKS WITH NO ISSUE. WHEN PULL HANDLE FROM INTERIOR AND EXTERIOR NO RESPONSE INSIDE THE DOOR. $500+ TO FIX

NHTSA ODI 11405775

I HAVE HAD A PROBLEM OPENING UP MY DRIVER SIDE BACK DOOR SENSE SUMMER OF 2020 SO I'VE TAKEN THE BACK DOOR PANEL OFF AND I PULL ON THE WIRE FROM THE INSIDE TO OPEN IT UP. I'VE DEALT WITH THAT JUST FINE IT'S IRRITATING BUT NOW MY PASSENGER SIDE FRONT IS NOT WANTING TO OPEN FROM THE OUTSIDE DO I HAVE TO READ ACROSS AND OPEN UP THE DOOR IF ANYBODY IS GOING TO BE ON THE PASSENGER SIDE. NOW THE DRIVER'S SIDE DOOR HAS STARTED DOING IT. SO NOW I'M EXPECTED TO CLIMB IN TRUE THE PASSENGER REAR DOOR AND UP INTO THE FRONT SEAT OR OPEN THE DOOR FROM THE INSIDE AND THEN WALK BACK AROUND MY CAR. THAT IS UNTIL THE BACK PASSENGER DOOR DECIDES TO START DOING THE SAME THING AND THEN I GUESS I'LL HAVE TO CLIMB IN THROUGH THE TRUNK? OR MAYBE THAT'LL BE THE NEXT ONE TO GO? ANOTHER ISSUE THAT HAVE BEEN HAVING A LOT OF TROUBLE WITH IS THE FRONT INTERIOR DOME OR THE CONSOLE THE PASSENGER SIDE LIGHT DOESN'T LIKE TO COME ON MOST OF THE TIME, BUT OCCASIONALLY IT DOES. THE BIGGEST ISSUE IS THE FRONT HEADLIGHTS AND THE BRAKE LIGHTS. SO THE HEADLIGHTS HAVE BEEN NEEDING TO BE REPLACED MORE OFTEN THAN I EVER HEARD OF ANYBODY REPLACING THEM, LESS THAN 6 MONTH SOMETIMES. OTHER TIMES THAT HAD LIKE JUST GOES OUT AND THEN I HAVE TO GET UNDER THE HOOD AND HOPEFULLY GET THE CAP OFF SO THAT I CAN PLAY WITH THE FITTING AND HOPE THAT IT WILL COME BACK ON. BECAUSE I ACTUALLY DO MOST OF MY DRIVING IN THE DARK WHEN IT'S NIGHT TIME SO I KIND OF NEED MY LIGHTS. SOMETIMES THAT DOESN'T WORK BUT THE NEXT MORNING I WILL TURN ON THE VEHICLE THE LIGHT IS WORKING AGAIN?... I'VE BEEN DEALING WITH THAT ISSUE FOR ABOUT A YEAR AS WELL. JUST RECENTLY WITHIN THE LAST FEW MONTHS BEE TAIL LIGHT OR BRAKE LIGHT HAS STARTED DOING THE SAME THING. SPECIFICALLY THE PASSENGER BRAKE LIGHT SO FAR. I COULD SENSE THERE WAS SOME SORT OF ELECTRICAL ISSUE COMING ON BUT WOULDN'T HAVE EXPECTED ALL OF THIS, BACK TO BACK AT THE SAME TIME.

NHTSA ODI 11405289

ALL DOORS LOCKED AND WON'T OPEN WITH KEY/FOB. IF A CHILD IS LOCKED IN THERE AND I CAN'T GET INSIDE THIS ISSUE COULD BE EXTREMELY DANGEROUS. MANUFACTURER REFUSES TO FIX.

NHTSA ODI 11405157

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING AT SLOWER SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DRIVEN TO HIS DESTINATION. THE VEHICLE WAS TAKEN ON SEVERAL OCCASIONS TO WORLD CAR HYUNDAI NORTH (12908 INTERSTATE 35 NORTH BLDG 2, SAN ANTONIO, TX 78233, (210) 667-2189) AND THE VEHICLE WAS REBOOTED 3 TIMES FOR AN UNKNOWN SYSTEM FAILURE. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *JS

NHTSA ODI 11404826

DOOR ACTUATORS FAIL AND DOORS CANNOT BE OPENED. THIS IS A HUGE SAFETY ISSUE AND HYUNDAI HAS NOT ADDRESSED THE ISSUE WITH AN UPDATED DESIGN OR RECALL ON OLDER FAILING DOOR ACTUATORS. NOTE, WHEN I SAY OLD, THESE ARE 5-6 YEARS OLD. AS A FIRST RESPONDER, I AM APPALLED THAT THIS ISSUE HAS NOT BEEN ADDRESSED AND RESOLVED ALREADY. IF I AM TRYING TO GAIN ACCESS TO A PERSON INVOLVED IN A WRECK AND I HAVE TO REQUEST OR PERFORM ADVANCED EXTRICATION SIMPLY BECAUSE OF POORLY DESIGNED ACTUATORS THEN THE FAMILIES OF THOSE ENTRAPPED VICTIMS SHOULD BE ABLE TO SUE HYUNDAI FOR DAMAGES.

NHTSA ODI 11404658

MY CHILD OR ANYONE IN THE REAR PASSENGER SIDE CAN NOT GET OUT OF THEIR DOOR BECAUSE THE DOOR WILL NOT OPEN AT ALL EVEN WHEN UNLOCKED THIS HAS BEEN LIKE THIS FOR 4 DAYS NO MATTER WHAT I TRY THE DOOR WILL NOT OPEN. THIS IS NOT A MALFUCTION THIS IS ACUTALLY A SAFELY HAZZARD. MY CHILD IS TRAUMATIZED AND HAS NIGHTMARES BECAUSE HE FEARS HE WILL DIE IF THERE IS A FIRE IN THE CAR HE IS AUTISTIC.

NHTSA ODI 11404351

THIS HAPPENED LAST MONTH AS WELL. DRIVERS SIDE REAR DOOR WILL NOT OPEN WHILE IT IS PARKED AND ON, IT LOCKS AND UNLOCKS BUT WILL NOT OPEN FROM THE INSIDE OR OUTSIDE WHILE IT'S UNLOCKED. LAST TIME IT FIXED AFTER PULLING ON IT APPROXIMATELY 25 TIMES TOTAL. I HAVE TRIED MANUALLY AND AUTOMATICALLY LOCKING AND UNLOCKING AND TRYING TO OPEN BUT NOTHING WORKS. THIS TIME IS IS NOT WORKING AND BECOMES A SAFETY HAZARD ESPECIALLY WITH CHILDREN.

NHTSA ODI 11402852