What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

Left rear door lock will not Release when exterior or interior latch handle Is pulled to open door

NHTSA ODI 11617991

Random engine failure. Our safety was put at risk because our car randomly stopped working while going 70 miles per hour on the interstate. The problem was confirmed by an independent service center. The vehicle has been inspected by an independent service center. Our check engine light came on and within 10 minutes our car was completely broke down on the side of the road.

NHTSA ODI 11617484

Ongoing engine problems with an oil consumption issue for the duration of first having the car (2021-2024). That is common with this year of Hyundai. Hyundai Dealership won’t replace engine until warranty is up and you are left with a car that doesn’t run and a quote for a $14k engine.

NHTSA ODI 11616803

I had multiple occasions where the car would blink lates and make screaming noises when acceleration. The vehicle never had a smooth process of stopping and going. When stopped at a light, you could press the acceleration and it idle or not speed up than rev the RMPs and start to catch speed. It was very unsafe, I tried several attempts years ago at getting the vehicle maintenanced but only got rotors repaired from shaking and two other shops stating it was a recall and they could not service or fix the vehicle.

NHTSA ODI 11616543

I had my top engine block (not sure why not a full engine replacement) replaced under warranty June 2023. Shortly after the fix my AC unit stopped working. Once I got my AC unit fixed, about 1.5 months after my engine was not performing. My car would not turn over and when it did, it was in limp mode and would not run properly. I had it towed to dealership who could not find the issue until after they took out of the bay and went to move it, it wouldn't start. They replaced the crankshaft positioning sensor and it wasn't covered under the extended warranty. The top engine block only has 10k warranty which is fast approaching. Took car home and when accelerated past 60 car shakes and when i brake car shakes. Now car cabin smells of gas. All cars with KM are having multiple issues. Dealership not calling back regarding gas issue and has not responded to if they touched my tires. Local Mechanic said all my wheels were unbalanced.

NHTSA ODI 11616561

The vehicle hesitates sometimes starting from stop/idle and sometimes even when the gas paddle is completely pressed it doesn’t proceed and stalls in middle of road or red light and may take more attempts to get it to move further. I read online that there was a safety recall on this same model in 2016 for this exact same problem but I never received recall on my vehicle from Hyundai.

NHTSA ODI 11615910

The window regular failed is to weak don't last long Have replaced all 4 and replacing the back one again

NHTSA ODI 11614534

Rear doors not opening regardless of door latch being engaged from the inside or outside handles. Due to being unable to open the rear doors, safety of rear passengers in non-emergency and emergency situations is significantly compromised. A formal recall has not been issued, yet in doing a quick internet search, this issue has been prevalent for years, which is very concerning.

NHTSA ODI 11613687

-FIRST DIAGNOSED AS ROD BEARING FAILURE BY INDEPENDENT SERVICE CENTER. SECOND DIAGNOSIS OF ROD BEARING FAILURE MADE BY HYUNDIA DEALERSHIP. -COULD NOT ACCELERATE IN THE MIDDLE OF TRAFFIC, COULD NOT MOVE MY CAR TO SAFETY, TOW TRUCK HAD TO BE CALLED TO MOVE VEHICLE TO SAFETY, FURTHER TOWED TO INDEPENDENT REPAIR SHOP AND THEN TOWED TO HYUNDAI DEALERSHIP. WAS REQUIRED TO PUT MYSELF IN DANGER (IN MIDDLE OF TRAFFIC) TO GET HELP. NO WARNING LIGHTS CAME ON, NO CHECK ENGINE LIGHT CAME ON, AND NO LOW OIL LIGHT CAME ON. -CURRENTLY AVAILABLE FOR INSPECTION AT HYUNDAI DEALERSHIP. -MANUFACTURER DECLINED TO HELP SINCE NO RECALL LISTED FOR MY VEHICLE AND SINCE OUTSIDE WARRANTY PERIOD, THOUGH ALMOST ALL OTHER ENGINE MODELS FOR MY VEHICLE HAVE BEEN RECALLED FOR THE EXACT SAME DIAGNOSIS (ROD BEARING FAILURE). -NO WARNING LAMPS WHATSOEVER TO NOTIFY ME OF ANYTHING BEING WRONG-BEFORE, DURING, OR AFTER MY CAR LOST ACCELERATION.

NHTSA ODI 11613417

All four window regulators have failed. The plastic gear has totally disintegrated and has had to be replaced. I have noticed that this has been reported by customers numerous times. I hope that we may be reimbursed for the failure of the part since it is very, very common among these models. I have retained all receipts for parts and labor.

NHTSA ODI 11613000

The contact owns a 2016 Hyundai Tucson. The contact stated while the vehicle was parked at the residence, the rear doors on the driver’s and passenger’s sides were not opening as needed after several attempts of locking and unlocking the doors. The vehicle was not towed to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 25,000.

NHTSA ODI 11613018

The car door handles are failing to work properly. Initially (June 2024), the passenger side front door required the handle to be pumped twice before it would open. The door would open correctly from the inside only. That problem was corrected. Now (Aug 2024), the driver side rear door handle has failed and the door cannot be opened from the outside or inside. The precise nature of that issue will be determined tomorrow. In June, I was told by the service advisor at Jenkins Hyundai of Ocala [Florida] that Hyundai is aware of an issue with the functioning of door handles (i.e., the actuator) and has extended the warranty from five to ten years for this issue. I my judgment, this is a major safety issue if a door cannot be opened.

NHTSA ODI 11612490

loss of power, transmission slipping. unable to get car to move creating hazard. happened 5 times. Diagnosed by dealer as systemic transmission component failure and known issue. many of the same complaints on internet, Code p1921

NHTSA ODI 11612257

Front passenger regulator went out. 1 month later rear passenger and driver rear regulator went out. Currently only have 1 potenworking window with a child under the age of 18 that riders in this vehicle a primary vehicle. Extremely unsafe if there was an emergecy.. Seeing others online having same issue.

NHTSA ODI 11611887

Driver window won’t go up & front passenger window won’t go down.

NHTSA ODI 11611520

The contact owns a 2016 Hyundai Tucson. The contact stated that there was a knocking sound coming from the engine compartment. The contact stated that the low oil and check engine warning lights were illuminated. The vehicle had been taken to an independent mechanic and the contact was informed that the engine oil had been totally consumed. The contact was made aware of coolant intrusion into the engine and that the pistons were misfiring. The mechanic stated that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and stated that the Extended Warranty on the vehicle did not cover excessive oil consumption. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 65,000.

NHTSA ODI 11609418

The contact owns a 2016 Hyundai Tucson. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The contact depressed the accelerator pedal and the vehicle lunged forward. The contact stated no warning light was illuminated. Additionally, the contact stated that when the vehicle was stopped, after depressing the accelerator pedal, the vehicle hesitated and then lunged forward. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System); however, the VIN was not included. The failure mileage was approximately 140,000.

NHTSA ODI 11608953

The contact owns a 2016 Hyundai Tuscon. The contact stated that while driving at various speeds the vehicle would begin sputtering and the transmission would begin slipping. The transmission would also slip when attempting to accelerate after being parked or idle. There were no warning lights. While driving approximately 45 MPH the vehicle suddenly began going in reverse. The contact immediately placed the vehicle in park to turn off the vehicle. After restarting the vehicle the contact attempted to drive it but failed to accelerate. The vehicle was only able to be driven in reverse. The contact reversed into the nearest parking lot. The vehicle was towed to a certified mechanic where it was diagnosed that the transmission failed. The transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 90,000.

NHTSA ODI 11607493

Vehicle started to shake and lost acceleration. Gave engine Code P073F Unable to engage gear 1. Hyundai shows Recall Campaign for this issue but dealer refuses to acknowledge it, and says it needs new transmission. They state transmission damaged clutch rather than clutch damaged transmission.

NHTSA ODI 11607608

•Window regulator •Stops windows movement •Our independent service provider •No •No

NHTSA ODI 11606671

• temperature regulator stopped working •couldn’t use A/C in very hot months, couldn’t use heat in very cold months putting risk of freezing and overheating • independent service •No •No

NHTSA ODI 11606672

Have had to replace the regulator in all four windows. Seems to be a pretty common problem online. Reporting this so hopefully enough people say something that Hyundai has a recall and reimburses us for the repairs. Thanks

NHTSA ODI 11605430

I was driving in the main road with my grandkids and the vehicle just shut down . I bought it in November of 2023. I brought it back to carmax because it was hesitating and not acting properly and it was within my 90 day warranty and they said nothing was wrong . Motor seized and turbo no good a few months later and I owe 19000 on this car and they refuse to replace the motor since I’m second owner without a warranty they were suppose to give me . I had to get people to push my car to the side and wait 2 hours for a tow and now the garage says it’s 10-11000for a motor . Carmax just said they would pay for labor charges but that still leaves me with a hefty bill on top of what I owe . I told them to just take the car and give me another or pay for the motor and they refuse . My cars now sitting at my house because I can’t afford a motor . It’s a 1.6L motor with turbo . That price is a used motor :(

NHTSA ODI 11605542

At certain times my car doesn’t want to start. Like when there were carburetors in cars way back in the day, I literally have to pump the gas to make it start. And then once it does, it’s very hesitant to go on the road like it has no power. And then another time my car totally just shut down in the middle of traffic and would barely go, like it had no speed ability. This happens often my car is not under warranty. And it is not included in the recall with some kind of fuel pump situation. I had a mechanic look at it. He seems to think it’s something to do with the fuel pump. But unfortunately, I cannot afford the cost of repairing that, and he didn’t seem quite certain as well.

NHTSA ODI 11604153

I have a 2016 Hyundai Tucson Limited. I have had both front windows Regulators break within the past year. I had the drivers side repaired but, was hoping there would be a recall before I spent $800 to repair the other one. But Hyundai should own up to this issue and have a recall, If they want return customers. Time to step up Hyundai

NHTSA ODI 11603662