REAR DRIVER'S SIDE DOOR WILL NOT UNLOCK OR OPEN MANUALLY. THIS IS A HUGE SAFETY RISK.
NHTSA ODI 11364642
Home · 2016 Hyundai Tucson Fuel Cell · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
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REAR DRIVER'S SIDE DOOR WILL NOT UNLOCK OR OPEN MANUALLY. THIS IS A HUGE SAFETY RISK.
NHTSA ODI 11364642
MY DRIVER SIDE REAR DOOR DOES NOT OPEN. I HAVE SEEN A HYUNDAI DEALER AND IT WAS NOT COVERED UNDER MY WARRANTY BY 2 WEEKS. (I DID HAVE AN APPOINTMENT IN SEPTEMBER BUT COULDN'T GET TO THE DEALER.)I HAVE NOT BEEN DRIVING THE. AT TO MUCH WITH THE COVID 19 DISEASE. THE DOOR HASN'T OPENED IN COUPLE OF MONTHS. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE FIXED BY HYUNDAI. I HAVE READ OTHER PEOPLE'S SAME PROBLEM.
NHTSA ODI 11364338
MY DRIVER'S SIDE PASSENGER DOOR WILL NO LONGER OPEN FROM NEITHER THE OUTSIDE OR INSIDE. THIS IS VERY DANGEROUS AS I HAVE TWO CHILDREN IN CARSEATS WHO RIDE IN THE BACK. THIS HAS ALSO BEEN A EXTREME INCONVENIENCE AS I HAVE TO CLIMB OVER ONE CHILD TO BUCKLE IN THE OTHER. WE WERE TOLD THIS WILL COST AN UPWARDS OF $1000 TO FIX, BUT THIS INDEED A SAFETY ISSUE THAT NEEDS TO BE RECALLED AND FIXED ASAP.
NHTSA ODI 11363922
ACCORDING TO HYUNDAI (AND SEVERAL OTHERS IN VARIOUS ONLINE FORUMS), THERE IS A KNOWN DOOR LATCH ISSUE THAT AFFECTS 2015 AND NEWER HYUNDAI TUCSONS AND POSSIBLY OTHER HYUNDAI MODELS. OUR 2016 HYUNDAI TUCSON REAR DRIVER'S SIDE DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE AND THE FRONT DRIVER'S SIDE DOOR WILL ONLY OPEN FROM THE INSIDE. THIS POSES A MAJOR SAFETY CONCERN DUE TO THE FACT THAT IF THE PASSENGER'S SIDE WAS TO BECOME DAMAGED OR BLOCKED, IT WOULD BE NEARLY IMPOSSIBLE TO 1. ESCAPE THE VEHICLE, OR 2. SAVE SOMEONE IN THE BACKSEAT DURING AN EMERGENCY- SPECIFICALLY CHILDREN IN CAR SEATS, PEOPLE WITH DISABILITIES OR ELDERLY WHO REQUIRE ASSISTANCE. IF THIS IS A KNOWN ISSUE, AND LATER AFFECTS THE PASSENGER'S SIDE, ONE COULD POTENTIALLY HAVE TO BREAK A WINDOW JUST TO EXIT THE VEHICLE. THIS ISSUE PUTS DRIVERS AND PASSENGERS IN IMMINENT DANGER, NOT TO MENTION THE STRESS, FRUSTRATION AND FEAR OF NOT BEING ABLE TO OPEN YOUR CAR DOOR TO REMOVE A CHILD FROM A CAR SEAT OR LOVED ONE INTO THEIR WHEEL CHAIR. THIS IS UNACCEPTABLE FOR ANY VEHICLE, ESPECIALLY ONE THAT IS ONLY 3.5 YEARS OLD. HYUNDAI'S UNWILLINGNESS TO REPAIR THIS PROBLEM FOR ANYTHING LESS THAN $1000 BECAUSE THE VEHICLE HAS TOO MANY MILES IS OUTRAGEOUS. THIS HAS NOTHING TO DO WITH MILEAGE- IT IS A SAFETY CONCERN NEEDING AN IMMEDIATE RECALL. BEING LOCKED/TRAPPED INSIDE A VEHICLE IS NEVER OKAY.
NHTSA ODI 11363320
PASSENGER LEFT DOOR WOULD NOT OPEN FORM EITHER I SIDE OR OUTSIDE. I SEE ONLINE THAT MANY OTHER HYUNDAI OWNERS EXPERIENCE THE SAME PROBLEM.
NHTSA ODI 11363466
FOR A FEW DAYS PRIOR TO THE INCIDENT, THE CAR HESITATED SLIGHTLY FROM A DEAD STOP WHILE WE ACCELERATED. THERE WERE NO WARNING LIGHTS FROM THE CAR INDICATING ANY ISSUE. BECAUSE IT SEEMED ODD, WE MADE A APPOINTMENT TO TAKE THE CAR TO THE DEALERSHIP TO LOOK INTO THE ISSUE. WHILE WAITING FOR OUR APPOINTMENT ON JULY 12TH, 2020, MERGING ONTO THE INTERSTATE, THERE WAS A FAILURE OF THE TRANSMISSION, SUCH THAT THE ENGINE WOULD JUST SPIN WITH NO POWER GOING TO THE WHEELS AT HIGHER RPM'S. FEATHERING THE THROTTLE, A SPEED OF ABOUT 45 MPH COULD BE ATTAINED ON FLAT GROUND AND SIGNIFICANTLY SLOWER ON HILLS. AFTER LIMPING IT ALONG TO A LOCAL SHOP, WERE WERE TOLD THAT THE CATALYTIC CONVERTER WAS CLOGGED, CAUSING IT TO OVERHEAT THE TORQUE CONVERTER, WHICH HAD FAILED SENDING SHRAPNEL THROUGH THE TRANSMISSION. THEY ONLY KNEW THIS BECAUSE THEY HAD TO TAKE THE CAR APART, SINCE EVEN AFTER THE FAILURE, NO WARNING LIGHTS CAME ON. WE ENDED UP NEEDING A FULL TRANSMISSION REBUILD, A NEW TORQUE CONVERTER AND A NEW CATALYTIC CONVERTER. THIS IS A HUGE SAFETY ISSUE, ESPECIALLY SINCE THERE WAS NO INDICATION FROM THE CARS WARNING SYSTEMS THAT ANYTHING WAS WRONG, EVEN AFTER THE TRANSMISSION FAILURE. THIS COULD HAVE LEAD TO A VERY SERIOUS ACCIDENT ON THE INTERSTATE.
NHTSA ODI 11363390
THE RIGHT REAR DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. I HAVE TWO SMALL CHILDREN WHO RIDE IN THE BACK SEAT ON EACH SIDE OF THE CAR. IN THE CASE OF AN ACCIDENT OR A CAR FIRE THE REAR PASSENGER DOOR WILL NOT OPEN WHICH COULD TRAP THE CHILDREN INSIDE AND MAKES IT IMPOSSIBLE FOR RESCUE WORKERS TO OPEN THE DOOR FROM THE OUTSIDE AS WELL. IF I AM IN AN ACCIDENT WITH DAMAGE TO THE DRIVER'S SIDE OF THE CAR RENDERING THAT DOOR INOPERABLE THE CHILDREN WILL HAVE NO WAY TO EVACUATE THE VEHICLE. IN CASE OF A FIRE, BOTH CHILDREN WILL HAVE TO EVACUATE FROM THE SAME DOOR, DELAYING THE ESCAPE FOR ONE OF THE CHILDREN WHO WILL HAVE TO CROSS THE CAR AND EXIT THE OTHER SIDE. THIS IS A SEVERE SAFETY ISSUE AS THE CHILDREN DO NOT HAVE AN ACCESSIBLE EXIT IN AN EMERGENCY AND THOSE PRECIOUS MOMENTS REQUIRED TO USE AN ALTERNATIVE EXIT COULD RESULT IN SEVERE INJURY OR DEATH FOR ONE OF THE CHILDREN. I HAVE TAKEN THE VEHICLE IN TO HAVE THIS ISSUE REPAIRED AND THE PART IS ON BACK ORDER FURTHER DELAYING THE REPAIR AND PUTTING THE CHILDREN AT RISK EVEN LONGER. THE PART ON BACK ORDER INDICATES THIS IS A COMMON PROBLEM IN THIS VEHICLE AND THIS SAFETY ISSUE SHOULD BE A RECALL.
NHTSA ODI 11362343
THERE IS A STRESS CRACK IN THE WINDSHIELD. WE NOTICED IT IN THE MONTH OF SEPTEMBER. THE WINDSHIELD HAS NOT BEEN REPLACED AND THE CRACK CAME OUT OF NO WHERE. IT IS COMPLETELY SMOOTH INSIDE AND OUT. THE WINDSHIELD REPLACEMENT COMPANIES I HAVE CALLED USUALLY SAY THIS IS DUE TO INCORRECT INSTALLATION OF A WINDSHIELD.
NHTSA ODI 11362278
BOUGHT CAR AND DRIVERS BACK DOOR DOES NOT OPEN. FAULTY HARDWARE.WINDOWS HAVE ISSUES TOO.
NHTSA ODI 11361930
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE HIS DAUGHTER WAS ATTEMPTING TO OPEN THE REAR DRIVER'S SIDE DOOR, THE DOOR FAILED TO OPEN. THE DRIVER CALLED THE LOCAL DEALER ATLANTIC HYUNDAI LOCATED AT 193 SUNRISE HWY NORTH SERVICE RD, WEST ISLIP, NY 11795, (631) 587-0700, TO NOTIFY THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V348000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
NHTSA ODI 11362103
NORTH ON I95 SPEED 65 MILES AT 3PM AND THE ENGINE FROZE AND HAD TO FIGHT TO GET CAR TO SIDE OF ROAD. THE VEHICLE ENGINE REACTED JUST LIKE THE INFO ON THE HYUNDAI WEB SITE THE VEHICLE HAS 114285 MILES AND WILL NOT BE COVERED LIKE THE OTHER HYUNDAI RECALLS.
NHTSA ODI 11361667
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND DRIVEN TO HYUNDAI DE MAYAGUEZ, MAYAGEZ, 00682, PUERTO RICO, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANKSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DRIVING TO THE DEALER. THE VEHICLE WAS NOT YET REPAIRED DUE TO THE PART NOT BEING AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
NHTSA ODI 11361483
THE RIGHT REAR DOOR OF THE VEHICLE WILL NOT OPEN FROM EITHER THE INSIDE OR OUTSIDE. IT WAS A SUDDEN FAILURE. WORKED WHEN WE STOPPED THE VEHICLE, DID NOT WORK WHEN WE RETURNED TO THE VEHICLE 15 MINUTES LATER. IT SOUNDS LIKE THE ELECTRIC LOCKS ARE TRYING TO WORK AND THE PHYSICAL BUTTON ON THE INSIDE IS SHOWING TO BE UNLOCKED, BUT NEITHER THE INSIDE HANDLE OR OUTSIDE HANDLE WILL OPEN THE DOOR.
NHTSA ODI 11361180
MY DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. BOTH MY BACK PASSENGER SIDE DOOR AND FRONT PASSENGER SIDE DOOR HAVE STOPPED OPENING. THIS IS A SAFETY HAZARD. ESPECIALLY WHEN YOU HAVE CHILDREN, I HAVE 2 KIDS UNDER 5 IN CAR SEATS AND IF I NEEDED TO GET THEM OUT IN AN EMERGENCY I WOULD NOT BE ABLE TO IN A TIMELY MANNER. I'VE SEEN MULTIPLE REPORTS OF THIS SAME ISSUE, I SHOULD NOT HAVE TO PAY $1000 FOR MY DOOR TO OPEN.
NHTSA ODI 11360911
MY REAR PASSENGER DOOR STOPPED WORKING SUDDENLY. IT WILL NOT OPEN FROM THE INTERIOR LATCH OR THE EXTERIOR.AFTER SEARCHING ONLINE I HAVE FOUND THAT THIS IS A COMMON ISSUE WITH THESE VEHICLES. I BELIEVE THIS TO BE A SAFETY ISSUE AS I NORMALLY HAVE PASSENGERS IN MY VEHICLE AND IN CASE OF AN EMERGENCY MY PASSENGERS WOULD NOT BE ABLE TO ESCAPE ON THAT SIDE OF THE CAR. THE VEHICLE WAS STATIONARY WHEN I ATTEMPTED TO OPEN THE DOOR.
NHTSA ODI 11360651
PASSENGER SIDE DOORS - FIRST THE FRONT PASSENGER DOOR, THEN THE REAR PASSENGER DOOR - STOPPED OPENING. FRONT PASSENGER DOOR WAS ABLE TO BE OPENED FROM THE INSIDE (ROLLING DOWN WINDOW), BUT THE BACK DOOR HAD THE CHILD LOCK ENGAGED SO COULD NOT BE OPENED AT ALL. ANALYSIS AT DEALERSHIP DETERMINED IT WAS (IN BOTH CASES) THE ACTUATOR AND THIS SEEMS TO BE A WIDESPREAD ISSUE. THIS IS A SAFETY ISSUE AS I HAD MY 3 YEAR OLD IN CHILDSEAT IN BACK AND COULD NOT GET TO HER QUICKLY. I'VE NOW MOVED HER CAR SEAT TO THE OTHER SIDE, HOWEVER, I DO NOT WANT TO ENGAGE THE CHILDLOCK ON THAT DOOR IN CASE THE SAME THING HAPPENS - THEN I WOULD NOT BE ABLE TO REACH HER AT ALL - THIS IS A HUGE SAFETY CONCERN FOR ME.
NHTSA ODI 11360666
IT ALL STARTED OUT WITH THE DRIVER DOOR. THE PUSH BUTTON FELL OFF, THE DOOR WAS STILL ABLE TO OPEN BUT NOW THE WIRES ARE EXPOSED. THE CO-PILOT DOOR FAILED AT OPENING. YOU HAVE TO PULL IT THREE TIMES BEFORE IT OPENS. THEN THE CO-PILOT WINDOW STOPPED FUNCTIONING. WENT TO GO GET IT FIXED AND THEY SAID THE DOOR SHOULD BE FIXED AFTER REPLACING THE MOTOR. FALSE. DOOR STILL DOES NOT WORK. REAR PASSENGER DOOR DOES NOT OPEN FROM INSIDE OR OUT. COULD BE A RISK SINCE NOW ONLY ONE DOOR IN THE BACK IS OPERABLE. THE WINDOW FROM THE DRIVER DOOR STOPPED OPERATING. THAT IS NOW THREE OF 4 DOORS. WHAT IS IT GOING TO TAKE UNTIL THIS IS A RECALL? ALSO WHEN THE PASSENGER WINDOW GOT FIXED THEY SAID THE PLASTIC MOTOR WAS SLIGHTLY MELTED?! FIRE HAZARD.
NHTSA ODI 11360745
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS UNAWARE OF WHICH OF THE AIR BAGS WERE AFFECTED. THE VEHICLE WAS TAKEN TO RON CARTER HYUNDAI (18100 GULF FWY, FRIENDSWOOD, TX 77546) TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE AIR BAGS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.
NHTSA ODI 11360692
WHEN ACCELERATING AFTER STOPPING, THE GAS PEDAL WILL BE PUSHED DOWN BUT CAR WILL STALL AND NOT GO. THE ENGINE WILL REV UP, BUT THE CAR DOES NOT MOVE AND THEN ALL OF A SUDDEN WILL ACCELERATE FORWARD. ALSO, WHEN COASTING IN RUSH-HOUR, ACCELERATING AFTER A STOP SIGN, THE CAR WILL MAKE JERKING MOVEMENTS. IT HAS BEEN TAKEN TO A HYUNDAI DEALERSHIP WHERE THEY TOLD ME IT IS A DUAL-TRANSMISSION SO I JUST NEED TO BE MORE AGGRESSIVE WITH IT WHEN TAKING OFF FROM STOP LIGHT/STOP SIGN. I KNOW THAT THIS IS NOT NORMAL AND MOST DEFINITELY NEEDS TO BE REVISITED AS THERE HAVE OBVIOUSLY BEEN ENOUGH COMPLAINTS AND HAS BEEN AN ISSUE PREVIOUSLY.
NHTSA ODI 11360429
WHEN STARTING FROM A FULL STOP THE CAR HESITATES FOR 3 TO 5 SECONDS BEFORE MOVING; MAKING IT UNRELIABLE AND DANGEROUS TO PULL OUT. WHEN DRIVING SLOWLY IN TRAFFIC OR IN A PARKING LOT THE CAR BECOMES VERY JERKY AS IF RUNNING OUT OF GAS. THIS HAS HAPPENED SINCE THE DAY WE BOUGHT IT. TOOK IT INTO THE DEALER SHIP TO BE CHECKED OUT THEY TEST DROVE IT AND CHECKED IT OUT AND SAID IT IS WORKING THE WAY THAT IT SHOULD.WE HAVE LOST OUR CONFIDENCE IN THIS CAR AND FEEL THAT THIS IS A SAFETY ISSUE.THIS IS NOT ACCEPTABLE,
NHTSA ODI 11359987
MY VEHICLE IS EXHIBITING ISSUES WITH POWER. MY CAR HAS STOP ON THE HWY AND HAS CLANKING NOISE WHEN IT GETS CLOSE TO 4000RPM. IT'S SLOW TO SPEED UP AND SOMETIMES STAYS AT 50MPH NO MATTER HOW LONG MY FOOT IS ON THE ACCELERATOR. I'VE TAKEN IT IN TO GET LOOKED AND EVEN HAD A TUNE UP AND IT'S THE SAME ISSUE. IN REVERSE IT'S FINE BUT GOING FORWARD THAT'S WHEN YOU CAN FEEL AND HEAR THE PROBLEMS. THIS IS A SAFETY HAZARD AND I DON'T HAVE $5000 FOR A NEW TRANSMISSION. MY MECHANIC SAYS IT'S INTERNAL ISSUE WITH THE POWER TRAIN. IT NEEDS TO BE RECALLED!
NHTSA ODI 11360013
THE FRONT PASSENGER DOOR DOES NOT OPEN FROM THE OUTSIDE. IT UNLOCKS AND CAN BE OPENED FROM THE INSIDE. ONCE OPENED FROM THE INSIDE AFTER BEING UNLOCKED, YOU CAN CLOSE IT AND RE-OPEN AGAIN FROM THE OUTSIDE LEADING ME TO BELIEVE THIS IS AN ELECTRONIC ISSUE, NOT A HARDWARE ISSUE WITH THE LATCH. AFTER RESEARCHING IT SEEMS THIS IS A CONSISTENT PROBLEM WITH HYUNDAI. HAVING ALL DOORS WORK IS CERTAINLY AN SAFETY ISSUE. THIS HAPPENS WHILE IN PARK WITH THE VEHICLE ON OR OFF.
NHTSA ODI 11359839
2016 HYUNDAI TUSCON WITH 143K LOST ENGINE 3-4Q OF OIL IN LESS THAN 1,000 MILES TO THE POINT ENGINE ALMOST SEIZED. NO SENSORS FOR CHECK ENGINE AND CHECK OIL LIGHTS EVER CAME ON. THIS COULD'VE BEEN A SAFETY ISSUE IF NOT DETECTED IF THE ENGINE SEIZED IN OPERATION WITH NO WARNING. THE MANUFACTURE REFUSES TO ASSIST IN THE REPAIR AND THE ENGINE WILL HAVE TO BE REPLACED AT OWNERS EXPENSE
NHTSA ODI 11355615
REAR DRIVER DOOR LOCK HAS FAILED. DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE OF VEHICLE. SAFETY ISSUE IN CASE OF AN ACCIDENT, REAR PASSENGER CAN'T EXIT. IF TRAPPED BEHIND DRIVER SEAT.
NHTSA ODI 11355007
THE CAR DOESNT GO WHEN YOU STEP ON THE GAS, PULLING OUT IN TRAFFIC IS DANGEROUS. THE PROBLEM EXASTURBATED WHEN THE CARS 1ST 15 MINUTES OF RUNNING. AND ANYTIME I GO FROM A COMPLETE STOP FOR LONGER THAN 30 SECONDS, THERE IS LITTLE MOMENTUM, WHETHER I'M TURNING OR GOING FORWARD. I HAVE TO USE THE 7 SPEED MANUAL TO ENSURE SAFETY PULLING OUT INTO CROSS TRAFFIC, THE RESULTS COULD BE DEADLY. THE CAR HAS BEEN BROUGHT IN SEVERAL TIMES, BUT ROUTE 60 HYUNDAI, VERO BEACH IS RUDE! GETTING A LOANER FOR THIS RECALL WAS HORRIFIC THE 1ST TIME, AND THEY WOULDN'T GIVE ME A VEHICLE THE 2ND, 3RD OR 4TH TIME. #2 THE DOORS AND WINDOWS, THE PASSENGER FRONT DOOR AND THE PASSENGER REAR DOOR, DO NOT OPEN FROM THE INSIDE OR OUT, AS WELL AS THE PASSENGER WINDOW NO LONGER OPERATES, GOD FORBID THERE IS AN ACCIDENT, THERE IS NO ESCAPE. THIS VEHICLE HAS HAD 4 RECALLS, 1 BEING THE TRANSMISSION ISSUE. THIS VEHICLE GETS SCARIER EVERY DAY, AND I AM DISABLED ALREADY. I DONT WANT TO DIE IN THIS VEHICLE.
NHTSA ODI 11354550
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