What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO HYUNDAI OF NORTH CHARLESTON (8485 RIVERS AVE, NORTH CHARLESTON, SC 29406) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WERNER HYUNDAI (252 CAPITAL CIR SW, TALLAHASSEE, FL 32304, (888) 722-1559) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MODERN HYUNDAI OF CONCORD (965 CONCORD PKWY S, CONCORD, NC 28027) AND LAKE NORMAN HYUNDAI (20520 CHARTWELL CENTER DR, CORNELIUS, NC 28031) WERE CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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MY HUSBAND MADE CALLED OUR LOCAL HYUNDAI DEALER,WE BOUGHT ARE CAR FROM THEM.MY HUSBAND MADE AN APPOINTMENT FOR OIL CHANGE AND TO FIX THE RECALL ON OUR 2016 HYUNDAI..MY HUSBAND WENT AT HIS APPOINTMENT TIME, AFTER OIL CHANGE WAS DONE, THE GENTLEMAN WHO SPOKE TO MY HUSBAND ABOUT NOT FIXING THE RECALL PROBLEM HE WAS VERY RUDE DISRESPECTFUL TO MY HUSBAND THE GUY SAID TO MY HUSBAND CALL US IN 2 WEEKS MAYBE WE CAN FIX IT THEN,MY HUSBAND TOLD THE GENTLEMAN 2 WEEKS IS ALONG TIME TO WAIT ON SUCH A SERIOUS RECALL CONCERNING THE BRAKES,AGAIN VERY RUDE THE GENTLEMAN I'M NOT CALLING YOU,YOU CALL US..NOW I'M AFRAID TO DRIVE MY OWN CAR BECAUSE WHAT CAN HAPPEN WITH THE BRAKES.I DON'T KNOW WHERE ANOTHER HYUNDAI DEALERSHIP IS CLOSE TO ME..I SHOULDN'T HAVE TO FIND ANOTHER,I SHOULDN'T HAVE TO LOOK FOR ANOTHER HYUNDAI AND I SHOULDN'T HAVE TO WAIT 2WEEKS TO GET THE ISSUE FIXED..SO I WON'T DRIVE MY CAR UNTIL THE ISSUE IS FIXED..I SHOULDN'T HAVE TO WAIT 2 WEEKS OR LONGER.IM DISGUSTED HOW HYUNDAI TREATED MY HUSBAND WITH SUCH DISRESPECT..SOMETHING NEEDS TO BE DONE ON HOW THEY TREAT CUSTOMERS,AND BRUSH OFF HOW SERIOUS THE RECALL IS.I WILL NEVER BUY A HYUNDAI VEHICLE AGAIN.THANK YOU

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TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CURRY HYUNDAI (3040 E. MAIN ST, CORTLANDT, NY 10567, (914) 930-3700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HUFFINES HYUNDAI PLANO (909 COIT RD, PLANO, TX 75075) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

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RECEIVED A RECALL (CAMPAING 195) NOTICE FROM HYUNDAI FOR TUSCON MODELS 2016-2021 FOR ABS. THE NOTICE WAS FOR A 2016 TUSCON WHICH WAS TRADED FOR A 2021 TUSCON BUT NO MENTION OF A RECALL FOR THE 2021 ???

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THE CAR SEEMS TO BE ACTING AS IF THERE IS AN ELECTRICAL FAULT. ALL OF THE SAFETY SENSORS ON THE CAR ARE FLASHING AND THE POWER STEERING DOES NOT WORK. MY WIFE AND I CURRENTLY ARE STATIONED OVERSEAS IN ITALY AND THE HYUNDAI DEALERSHIP SAID TO TAKE IT TO HYUANDAI FOR REPAIR. THE HYUNDAI DEALERSHIP HERE REFUSES TO TOUCH IT OR EVEN REPLY TO US. THE VEHICLE IS NOT DRIVEABLE.

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THE RECALL INFORMATION SAID THAT FOR MY MODEL YEAR OF VEHICLE THE SERVICE PROCEDURE HASN'T BEEN DEVELOPED YET. THE RECALL WAS IN EARLY SEPT.; IT'S NOW ALMOST THE END OF FEBRUARY. WHAT IS A REASONABLE AMOUNT OF TIME? YOU SAID IF THEY DON'T RESOLVE IT IN A REASONABLE AMOUNT OF TIME TO FILE A COMPLAINT.

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TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AN UNKNOWN DEALER AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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THIS MODEL HAS A RECALL FOR ITS ABS SYSTEM DUE YO ENGINE FIRES THE VEHICLE HAS BEEN TAKEN TO THE DEAKER AND WE HAVE BEEN TOLD THERE IS NO RESOLVE FOR THIS ISSUE YET HYUNDAI ISSUED A RECALL AND THE ONLY WAY WE FOYND OUT WAS TO GO ONLINE AND LOOK IT UP NOW THEY SAY THEY WANT US TO DRIVE THIS VEHICLE WITH THE RECALL ISSUE UNTIL HYUNDAI FIGURES OUT YHE ISSUE THIS IS ABSOLUTELY UNACCEPTABLE OUR SAFETY IS FAR MORE IMPORT WE ARE BOTH DISABLED AND NEED A RELIABLE VEHICLE TO GET TO DR. APPOINTMENTS PLEASE HELP TO RESOLVE SAID ISSUE THANK YOU THE BATTLES

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IN SEPTEMBER 2020 WE WERE ADVISED BY HYUNDAI NOT TO PARK OUR VEHICLE IN OUR GARAGE OR NEAR A BUILDING DUE TOO A FIRE HAZARD. IT IS NOW MID-JANUARY AND THEY STILL HAVE NOT COME UP WITH A FIX FOR THIS PROBLEM. SEE HTTPS://AUTOSERVICE.HYUNDAIUSA.COM/CAMPAIGNHOME/CAMPAIGN/INDEX AND ATTACHED.

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I CALLED HYUNDAI ON SOUTH BOULEVARD THIS MORNING AND SPOKE TO A TECH WHO TOLD ME THAT THE RECALL REMEMDY IS NOT AVAILABLE YET. THIS IS SCARY. HE DID MENTION THAT I CAN RENT A VENHICLE AND HYUNDAI WOULD REIMBURSE ME, BUT I LIVE ON SOCIAL SECURITY AND CANNOT AFFORD A RENTAL. THIS IS UNACCEPTABLE

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WHEN THE UNIT IS IN DRIVE OR REVERSE IN ANY DRIVEWAY THE TRACKING LIGHTS TURNS ON UNEXPECTEDLY AND BLOCKS THE BRAKES AND IS IMPOSSIBLE TO BE MOVED.

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ESTAVA COM MINHA FAMILIA A CAMINHO DA FISIOTERAPIA QUANDO COMECOU A PEGAR FOGO NO CARRO NA PARTE DA FRENTE! A SORTE FOI QUE UMA OFICINA QUE ESTAVA PERTO ME MIM TINHA EXTINTOR E ME AJUDOU A APAGAR O FOGO!

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VEHICLE BRAKE LIGHTS NOT WORKING BULB IS NOT BLOWN LIGHT WILL COME ON WHEN LIGHT HOUSING IS OUT. DOORS STUCK WILL NOT OPEN WINDOW OFF TRACK

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THE VEHICLE ACCELERATES SUDDENLY WITHOUT DRIVER INPUT. ALSO, IT TURNS OFF WHILE DRIVING, CAUSING THE LOSS OF BRAKE AND STEERING CONTROLS. FINALLY, TRANSMISSION GEAR SWITCH WITHOUT INPUT WHILE DRIVING. THIS SITUATIONS OCCUR WHILE DRIVING IN BOTH CITY AND HIGHWAY DRIVING. THE VEHICLE WAS TAKEN TO DEALER ON 12/26/19; NO RESPONSE HAS BEEN RECEIVED EITHER FROM DEALER OR MANUIFACTURER.

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BRAKE LIGHT (LEFT SIDE) DOES NOT WORK.REAR DOOR DRIVETS SIDE WILL NOT OPEN.BOTH HAPPENED IN THE CITY

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THE DRIVER SIDE BRAKE LIGHTS ARE FAILING INTERMITTENTLY. HOWEVER THE BULBS ARE STILL WORKING. WHEN I SWITCH THE BRAKE LIGHTS BETWEEN THE LEFT AND THE RIGHT, THE PROBLEM STILL REMAINS ON THE LEFT SIDE. HOWEVER THE PROBLEM GOES AWAY AND ALL THE BRAKE LIGHTS ARE WORKING FOR A WHILE. I HAVE NOT FIGURED OUT A PATTERN TO HOW LONG THEY WORK TO HOW LONG THEY DON'T WORK. THERE IS NO PROBLEM WITH THE SWITCH SINCE 2 OUT OF 3 LIGHTS ARE ALWAYS WORKING. IT IS NOT A LIGHT BULB PROBLEM BECAUSE THE FAILURE DID NOT FOLLOW THE BULB AFTER SWITCHING THEM.

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SOMETHING IS WRONG WITH BREAKS. IT DOESN'T FULLY STOPPED THE CAR WHEN I PRESS DOWN ON THE PADS. I HAVE TO PRESS TWICE DOWN FOR THE CAR TO STOP. DRIVER WINDOWS POWER WINDOWS SOMETIMES WHEN I AM TRYING TO CLOSE THE WINDOWS IT ACTUALLY GOES DOWN.

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I HAD BEEN DRIVING MY 2016 HYUNDAI, TUCSON, FOR OVER 5 HOURS ON HIGHWAY. AFTER TAKING A BREAK, AND RETURNING BACK TO HIGHWAY, MY CAR SUDDENLY BEGAN ACCELERATING FROM MY 60MPH SPEED TO OVER 80MPH. I TOOK MY FOOT OFF GAS PEDAL AND TAPPED BRAKE PEDAL. THE BRAKE PEDAL HIT THE FLOOR WITH NO RESISTANCE, AS THE CAR CONTINUED TO ACCELERATE. AFTER SUCCESSFULLY PULLING CAR OFF HIGHWAY, I APPLIED EMERGENCY BRAKE TO STOP CAR. AFTER HAVING IT TOWED TO NEAREST HYUNDAI DEALER, THEY WERE UNABLE TO DUPLICATE PROBLEM, AND TOLD ME THERE WAS NOTHING WRONG. THE CAR IS ROUTINELY IN FOR SERVICE.

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CALLED HYUNDAI CORPORATE OFFICE VIA CELL AUTO SVCS! ASKED FOR REQUEST SERVICE NOW!!! W/COME IN AND REQUEST A DATE FOR SET QUICKLY BUT CANNOT GET A TOW TO BRING THE CAR TO SERVICES! REASONS: HYUNDAI PASSENGER LEFT SIDE WON'T MOVE! RPM WAS VERY HIGH. RODER WHEEL WHEN BACKING UP SHOWED A LARGE SOUND.

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WE PURCHASED A 2016 TUCSON LIMITED ON BLACK FRIDAY OF 2016. THIS VEHICLE WAS EQUIPPED WITH THE AUTONOMOUS EMERGENCY BRAKING (AEB) SAFETY OPTION, AS IS ADVERTISED AND DEMONSTRATED ON THE HYUNDAI WEBSITE WITH VIDEO. WE EXPERIENCED A MINOR FRONT-END COLLISION AT APPROXIMATELY 8-10 MPH WHILE MERGING INTO TRAFFIC AT A YIELD FROM HIGHWAY EXIT RAMP. BASED ON THE ADVERTISED FUNCTION AND VIDEO, SHOULD HAVE BEEN PREVENTED BY THE AEB. SUBSEQUENT TO THIS COLLISION, WE BEGAN SEEING INTERMITTENT WARNING NOTIFICATIONS TO CLEAN THE FRONT RADAR EVEN THOUGH THERE WAS NO DIRT OR ANY OBSTRUCTION. THESE MESSAGES WOULD SPONTANEOUSLY CLEAR AFTER APPROXIMATELY 30-60 SECONDS. WE TOOK THE VEHICLE TO THE DEALERSHIP TO BE EVALUATED. THE VEHICLE WAS WITH THE DEALERSHIP FOR ALMOST TWO WEEKS AND AFTER EXTENSIVE TESTING - WHICH INCLUDED MULTIPLE ROAD TESTS, MULTIPLE SIMULATED OBSTRUCTION DETECTION, A PEDESTRIAN CHALLENGE BY THE SERVICE MANAGER, LITERATURE REVIEWS, AND AN ONSITE EVALUATION FROM HYUNDAI ENGINEERING ' AND AFTER ALL OF THESE EVALUATIONS, THE SERVICE DEPARTMENT WAS ALSO UNABLE TO TRIGGER THE AEB UNDER ANY CONDITIONS ALTHOUGH THE ELECTRONIC SCAN INDICATES THAT THE RADAR IS OPERATIVE. THEY HAVE RETURNED THE VEHICLE TO US WITH THE STATEMENT THAT IT IS FUNCTIONING AS INTENDED. THE AEB IS NOT DEMONSTRABLY FUNCTIONING, REGARDLESS OF RADAR OPERATION.

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