Jul 27, 2016Transmission & drivetrain
THE VEHICLE WAS PARKED FOR 8+ HOURS (NICE AND COOL - NO HOT TRANSMISSION). I STARTED IT AND DROVE 1/4 OF A MILE TO A STOP LIGHT. AS SOON AS THE LIGHT WENT GREEN, I PRESSED THE ACCELERATOR, AND THE VEHICLE WOULD NOT MOVE! THE RPMS WERE GOING UP INTO THE 4,000 RANGE, AND IT WOULD NOT SEND ANY POWER TO THE WHEELS. IT BEHAVED AS IF IT HAD THE CLUTCH 99% DEPRESSED, ALMOST AS IF IT WAS IN NEUTRAL. I HAD TO PUT MY HAZARD LIGHTS ON AS FULL-SPEED TRAFFIC WAS BEARING DOWN UPON ME. I TRIED TO SWITCH IT INTO MANUAL MODE, BUT IT IGNORED MY CHOICE. I THEN MOVED IT INTO PARK, AND BACK TO DRIVE, TO NO AVAIL. STILL, IT WOULD NOT TRANSMIT POWER TO THE WHEELS. AFTER ABOUT 60 SECONDS OF BEING HUNG OUT TO DRY, WITH TRAFFIC GOING AROUND ME, AND BEING FEARFUL OF SOMEONE REAR-ENDING ME AT FULL SPEED, IT DECIDED TO APPLY A VERY SMALL AMOUNT OF POWER (LIKE MAYBE 10%), AT VERY HIGH RPMS (4-5K). EVEN WITH GENTLE ACCELERATION, IT VERY SLUGGISHLY MOVED ALONG, FIRST AT 10 MPH, THEN 15 MPH, ETC., SLIPPING THE CLUTCH THE ENTIRE WAY. AFTER ABOUT 2 MILES, THE TRANSMISSION RETURNED TO NORMAL. THE VIDEO POSTED BY ANOTHER USER IS EXACTLY WHAT HAPPENED TO ME. EXCEPTIONS: TEMPERATURE 101, CRUISE OFF, ECO OFF, 7/27/15 @ 4:15 PM EST. HTTPS://WWW.YOUTUBE.COM/WATCH?V=TCVTR_ZCYRS
NHTSA ODI 10889117
Jul 27, 2016Transmission & drivetrain
WHILE VEHICLE WAS STATIONARY, WAITING TO MAKE A LEFT TURN ON AN INCLINED SURFACE, I WAITED FOR ONCOMING TRAFFIC TO CLEAR SO I COULD MAKE THE TURN. ONCE TRAFFIC CLEARED, I TRIED TO ACCELERATE, BUT THE VEHICLE WOULD NOT MOVE FORWARD. IN FACT, THE VEHICLE ROLLED BACK ABOUT THREE FEET BEFORE I REALIZED WHAT WAS GOING ON (THE DRIVER BEHIND ME LAID ON THE HORN TOO, THANK GOODNESS). THE TRANSMISSION INDICATOR WAS IN "D" (DRIVE) BUT THE VEHICLE HAD ZERO MOTIVE POWER. THE ENGINE TACHOMETER WAS READING AS HIGH AS 6,500 RPMS BUT THE VEHICLE REMAINED STILL, AND WOULD NOT MOVE UNDER ITS OWN POWER. DESPITE MULTIPLE ATTEMPTS TO ENGAGE THE TRANSMISSION (PARK, THEN DRIVE, THEN PARK, THEN DRIVE), THE VEHICLE REMAINED STALLED IN TRAFFIC. ULTIMATELY, DRIVERS OF THE TWO VEHICLES BEHIND ME HELPED TO PUSH THE CAR ACROSS TWO LANES OF TRAFFIC INTO A PARKING LOT. THE PROBLEM REMAINED. AFTER FINALLY GIVING UP, AND SHUTTING THE CAR OFF AND WAITING APPROXIMATELY 20 MINUTES, I WAS ABLE TO DRIVE THE VEHICLE TO MY HOME, APPROXIMATELY 15 MILES AWAY. I CAME HOME TO DO SOME RESEARCH, ONLY TO FIND THAT THERE ARE MANY, MANY COMPLAINTS ON THE 1.6 LITER TURBO VERSION OF THIS VEHICLE, MOST ARISING FROM THE DUAL-CLUTCH TRANSMISSION (DCT). I HAVE HAD THE VEHICLE FOR FOUR MONTHS, AND I NOW WISH THAT I HAD DONE MORE RESEARCH PRIOR TO MY PURCHASE. I WILL NOT BE DRIVING THIS VEHICLE UNTIL A PROPER REMEDY, REPLACEMENT OR REPAIR CAN BE MADE. SUMMARY: SUDDEN AND COMPLETE LOSS OF MOTIVE POWER.
NHTSA ODI 10889134
Jul 26, 2016Transmission & drivetrain
IT DOESN'T ALWAYS GO. YOU PUSH THE GAS IT REVS UP AND THEN DOESN'T MOVE. OR MOVES INCREDIBLY SLOW. NOT ALL THE TIME BUT NOT AT GOOD TIMES EITHER. USUALLY HAPPENS AFTER COMING TO A COMPLETE STOP OR IF YOU'D SLOWED DOWN AND GO TO ACCELERATE. STARTED ABOUT A WEEK AFTER I BOUGHT IT MAYBE ONCE A WEEK AND NOW IT'S A FEW TIMES A WEEK THIS HAPPENS.
NHTSA ODI 10888633
Jul 26, 2016Transmission & drivetrain
TWO TIMES IN THE LAST TWO WEEKS, THE VEHICLE WOULD NOT GO INTO GEAR FROM A STOP. YESTERDAY (7/25/16) IT OCCURRED WHILE MAKING A LEFT TURN AND NEARLY RESULTED IN A SERIOUS ACCIDENT!
NHTSA ODI 10888793
Jul 25, 2016Transmission & drivetrain
FIRST INCIDENT: PUT CAR IN REVERSE, PUSHED ACCELERATOR, AND CAR WOULD NOT MOVE BUT ACCELERATED TO 4000 RPM. SECOND INCIDENT: BACKED OUT OF PARKING SPACE INTO TRAFFIC, PUT CAR IN DRIVE, WOULD NOT ACCELERATE, RAMS ROSE OVER 6000, SWITCHED FROM PARK TO DRIVE NUMEROUS TIMES WITH NO RESULTS. SWITCHED I TO SPORT MODE AND DROPPED INTO 1ST GEAR AND GOT CAR MOVING. THIRD INCIDENT WAS SAME AS INCIDENT 2 BUT CAR WOULD ONLY MOVE LESS THAN 10 MPH IN VERY HIGH RPMS. RESTARTED, BUT STILL DIDN'T WORK. WAS TOLD BY HYUNDAI THE FIRST TIME IT WAS HOW I DRIVE. THEY NOW ADMIT TO A PROBLEM THAT MIGHT BE FIXABLE 30 DAYS FROM NOW.GETTING A RUNAROUND FROM DEALER AND THIS PROBLEM IS DOCUMENTED ALL OVER THE INTERNET.
NHTSA ODI 10888179
Jul 25, 2016Transmission & drivetrainEngine
I HAVE A 2016 HYUNDAI TUCSON SPORT 1.6 TURBO. IT HAS A DUAL CLUTCH TRANSMISSION. EVERYTIME I PRESS THE ACCELERATOR SLOWLY THE CAR TAKES 5 SECONDS TO START MOVING. WHEN IT DOES MOVE THE TRANSMISSION CHATTERS AND IS NOT SMOOTH. AS I AM SLOWING DOWN , STOP, THEN PROCEED TO GO THE TRANS EITHER DOES NOT ENGAGE OR THERE IS A 5 SECOND DELAY , CHATTERS , AND THEN TAKES OFF. IT HAPPENS EVERY TIME I DRIVE THE CAR AND MY WIFE IS AFRAID TO DRIVE IT. I AFRAID TO DRIVE IT BECAUSE I THINK IT IS GOING TO GET STUCK IN THE MIDDLE OF THE ROAD WHEN I AM TURING. WHICH IT HAS DONE AT LEAST 10 + TIMES. I ALMOST GOT HIT 6 TIMES. IF YOU LOOK ON HYUNDAI FORUMS AND YOUTUBE IT IS A WIDESPREAD COMPLAINT. I HAVE CALLED HYUNDAI ABOUT THE PROBLEM AND THEY DO NOT HAVE A FIX. IT IS GOING INTO THE DEALERSHIP THIS THURSDAY 7/28/16. I HAVE OVER 25 YEARS EXPERIENCE IN THE AUTOMOTIVE INDUSTRY, AND HAVE 15 YRS DEALERSHIP EXPERIENCE.
NHTSA ODI 10888260
Jul 24, 2016Transmission & drivetrainFuel system
STANDING AT RED LIGHT WITH FOOT ON BRAKE PEDAL. WHEN LIGHT CHANGE TO GREEN, I TOK FOOT OF BRAKE AND STEPT ON GAS PEDAL. THE ENGEN STARTED TO RACE BUT CAR WOULD NOT MOVE. AFTER SEVEREL SECONDS AND CARS BEHIND ME HONKING THEIR HORN, CAR WOULD LURCH FORWARD AND SLOWELY GAIN SPEED. I WAS GOING STRAIT FORWARD SO I DID NOT CUT ANYONE OFF. IF I HAD BEEN MAKING A LEFT HAND TURN ON THIS TWO WAY STREET, I MOSTLIKELY WOULD HAVE HIT SOMEONE OR THEY WOULD HAVE HIT ME. BRINGING CAR TO ISLAND HYUNDAI ON STATEN ISLAND N.Y. TOMORROW .
NHTSA ODI 10888063
Jul 23, 2016Transmission & drivetrain
I WAS AT A TRAFFIC LIGHT ON A CITY STREET WAITING FOR THE LIGHT TO TURN GREEN. WHEN THE LIGHT TURNED GREEN I DEPRESSED THE GAS PEDAL AND MY CAR BARELY MOVED. THE RPM'S REV'D UP BUT THE CAR WAS BARELY MOVING. I THOUGHT I WAS IN NEUTRAL AT FIRST BUT WAS NOT. I KEPT HITTING THE GAS TRYING TO GET POWER TO THE CAR TO GET THROUGH THE INTERSECTION. CARS BEHIND ME WERE BEEPING. THE CAR FINALLY FOUND A GEAR AND CONTINUED ON. THAT WAS SCARY. IF I WERE MAKING A LEFT TURN SOMEONE COULD HAVE BEEN SERIOUSLY INJURED OR EVEN WORSE! I AM AFRAID TO DRIVE THIS CAR NOW. THIS SEEMS TO BE A GROWING ISSUE WITH OWNERS OF THIS VEHICLE. I BELIEVE IT HAS SOMETHING TO DUE WITH THE DUAL CLUTCH TRANSMISSION. I HAVE CONTACTED HYUNDAI CORPORATE AND THE DEALERSHIP. I WANT TO HELP GET THE WORD OUT TO ESCALATED THE FIX FOR THIS ISSUE OR A RESOLUTION.
NHTSA ODI 10887926
Jul 23, 2016Transmission & drivetrainSpeed control
VEHICLE FAILS TO MOVE AND/OR ACCELERATE WHEN PUSHING THE GAS PEDAL OR IT MOVES IN A VERY "JERKY" MANNER. I DO MOSTLY CITY DRIVING. THIS HAPPENS RANDOMLY AND AFTER I HAVE COME TO A COMPLETE STOP, USUALLY AT A STOP LIGHT OR STOP SIGN. HAPPENED ONCE AFTER I FILLED UP THE CAR WITH GAS. AT THAT TIME THE ENGINE HAD BEEN OFF. SO AFTER I AM STOPPED, AND THE LIGHT TURNS GREEN, I HIT THE GAS. THE ENGINE REVS AND THE TACH CAN HIT 4000RPMS BUT I EITHER DON'T MOVE OR MOVE A MATTER OF INCHES. USUALLY LASTS 20 - 30 SECONDS. LAST WEEKEND IT WAS 45 SECONDS. (IT IS AS IF THE CAR IS IN PARK, WHICH IT IS NOT). EVENTUALLY THE CAR MOVES. FIRST STARTED AT ABOUT 6400 MILES; I NOW HAVE 7500 ON IT AND IT SEEMS TO BE OCCURRING MORE FREQUENTLY. IT HAS HAPPENED TWICE WHILE BACKING UP AS WELL. I TOOK IT TO THE DEALER AND THEY SAID THEY DID A SOFTWARE UPDATE. THEY SAID IT IS JUST THE WAY THIS CAR RUNS. (THEY ALSO MENTIONED THEY HAVE STARTED GETTING COMPLAINTS LIKE MINE WITH THIS MODEL CAR.) THE UPDATE DID NOTHING. PLEASE LOOK INTO THIS SITUATION. I AM AFRAID OF CAUSING AN ACCIDENT. *BF
NHTSA ODI 10887929
Jul 23, 2016Transmission & drivetrainSpeed control
AFTER COMING TO FULL STOP AND SUBSEQUENTLY TRYING TO PROCEED THE DUAL CLUTCH DOES NOT ENGAGE.THIS CAN RESULT IN POSSIBLE ACCIDENTS INCLUDING CAUGHT IN INTERSECTION TURNING LEFT OR BEING REAR-ENDED.
NHTSA ODI 10887947
Jul 23, 2016Transmission & drivetrainFuel system
NUMEROUS VISITS TO A SERVICE DEPARTMENT WITH NO RESULTS. NO MOVEMENT FROM A STOP, RPMS REVVED UPWARDS TO 6000, FINALLY SCREECHED ACROSS THE INTERSECTION. TOTAL UNSAFE VEHICLE TO DRIVE. SOMETHING NEEDS TO BE DONE.
NHTSA ODI 10887989
Jul 20, 2016Transmission & drivetrain
VEHICLE WAS STATIONARY AT TRAFFIC LIGHT, AFTER LIGHT TURN GREEN AND APPLYING THE ACCELERATOR THE VEHICLE WOULD NOT ACCELERATE. HIGH RPMS AND ZERO SPEED. THIRTY SECONDS LATER THE TRANSMISSION SHIFTED INTO GEAR AND STARTED ACCELERATING THE WAY IT SHOULD.
NHTSA ODI 10886036
Jul 20, 2016Transmission & drivetrain
I HAVE TAKEN THE CAR INTO DEALER (AT 6800 MILES) BECAUSE OF SIGNIFICANT JUMPINESS AND HESITATION. THEY TOLD ME THIS WAS "NORMAL" EVEN THOUGH IT WAS NOT DOING THIS EARLIER. THEN LESS THAN 1 WEEK LATER, MY CAR REFUSED TO MOVE. WAS DRIVING, CAME TO A RED LIGHT AND STOPPED NORMALLY. WHEN THE LIGHT TURNED GREEN, THE CAR WOULD NOT DRIVE. RPMS REVVED UP TO 4000/5000 AND ...NOTHING. I MOVED THROUGH THE GEARS, TRIED DIFFERENT MODES, AND GOT THE CAR TO INCH FORWARD WITH HIGH REVS OF THE ENGINE. THIS WAS GOOD CUZ I WAS ABLE TO GET OFF THE ROADWAY. IT WAS RAINING HEAVILY AND I WAS AFRAID I WOULD GET REAR ENDED. FINALLY, CAR DECIDED IT WOULD DRIVE. GOT HOME. NEXT MORNING BACKED OUT OF GARAGE, AND NO FORWARD MOVEMENT. HAD TO HAVE VEHICLE TOWED TO DEALER. I DON'T BELIEVE THEY KNOW WHAT IS WRONG. ONE PERSON SAYS WAITING FOR HYUNDAI TO TELL THEM SOMETHING. ANOTHER SAYS SOFTWARE ISSUE. INTERNET POSTINGS SUGGEST CLUTCH ASSEMBLY ACTUATOR. I BOUGHT THIS CAR IN GOOD FAITH, BUT I BELIEVE THEY KNEW THERE WERE ISSUES.
NHTSA ODI 10886202
Jul 19, 2016Transmission & drivetrain
ON TWO OCCASIONS, WHEN MY TUCSON WAS AT A STOP (IN DRIVE, BRAKE ENGAGED), RELEASING THE BRAKE AND ATTEMPTING TO ACCELERATOR RESULTED IN THE CAR STALLING, STAYING IN PLACE AND THE ENGINE REVVING AS IF THE VEHICLE WAS IN NEUTRAL. THE FIRST TIME THIS OCCURRED WAS AT A STOP LIGHT AND I WAS ABLE TO GET THE VEHICLE TO GO BY PUTTING THE CAR IN PARK, TURNING THE ENGINE OFF, TURNING THE ENGINE BACK ON THEN PUTTING THE CAR IN DRIVE. THE SECOND TIME THIS OCCURRED, I WAS IN A DRIVE-THRU. POWERING THE VEHICLE OFF AND PUTTING IT IN PARK, THEN DRIVE DID NOT RESOLVE THE PROBLEM. I REVVED THE ENGINE, PUTTING A LOT OF FORCE DOWN ONTO THE GAS PEDAL AND MY VEHICLE SLOWLY BEGAN ROLLING FORWARD. AFTER GETTING OUT OF THE DRIVE-THRU, I HAD TO DO THIS AGAIN AND ONCE THE VEHICLE GOT UP TO A SPEED OF 30MPH OR SO, IT APPEARED TO RETURN TO NORMAL WITH SHIFTING.
NHTSA ODI 10885780
Jul 19, 2016Transmission & drivetrain
I HAVE A 2016 TUCSON LIMITED - PURCHASED 2/2016...HAS 2700 MILES ON IT. THE TRANSMISSION HAS ALWAYS BEEN "JUMPY" BUT LAST WEEK AND THE WEEK BEFORE I WAS IN TRAFFIC AT A SIGNAL AND WHEN I WENT TO ACCELERATE NOTHING HAPPENED. THE RPM'S WENT UP TO 6000 RPM BUT THE CAR WOULD NOT MOVE...IT WAS VERY SCARY AND I CAME SO CLOSE TO GETTING HIT. I HAD PEOPLE COMING TOWARD ME AND BEHIND ME GOING 40 MPH. I KEPT PRESSING THE PEDAL AND IT FINALLY TOOK OFF...I TOOK IT TO THE DEALER THE FIRST TIME AND THEY COULD NOT REPLICATE IT AND THEY SAID THERE WAS NO KNOWN ISSUE. I TOOK IT AGAIN YESTERDAY AND THEY GAVE ME A RENTAL AND THEY CALLED TODAY AND SAID THEY DID A 'SOFTWARE UPDATE' AND ITS FIXED. I WILL SEE HOW IT GOES. BUT IT WILL BE HARD TO EVER DRIVE THIS CAR WITH ANY CONFIDENCE AGAIN.
NHTSA ODI 10885858
Jul 18, 2016Transmission & drivetrain
WHEN ACCELERATING FROM A STOP, ENGINE/TRANSMISSION LAGS AND ENGINE BOGS DOWN. AFTER ABOUT 1-2 SECONDS, CAR WILL THEN ACCELERATE TOO QUICKLY. UNABLE TO SAFELY PULL OUT INTO TRAFFIC FEARING CAR WILL INCH INTO STREET TOO SLOWLY AND CAUSE AN ACCIDENT. THIS IS A CONSTANT ISSUE FROM THE DAY I BOUGHT IT NEW FROM DEALER. THE CAR NOW HAS 5100 MILES AND THERE IS NO DIFFERENCE IN THE HESITATION.
NHTSA ODI 10885550
Jul 18, 2016Transmission & drivetrain
WHEN YOU ARE EITHER STOPPED OR IN MOTION THE CAR HESITATES ON ACCELERATION. FOR EXAMPLE WHEN PULLING IN TRAFFIC YOUR RPM'S ARE GOING UP AND YOUR WHEELS ARE NOT MOVING. THIS NEW TYPE OF TRANSMISSION (DUEL CLUTCH) DOES NOT FEEL RIGHT WHEN YOU HIT GAS IT EITHER HESITATES AND JERKS AHEAD. ALSO GETTING MESSAGE OF THE TRANSMISSION GETTING HOT. THIS IS NOT NORMAL. THIS HAPPENS WHEN SITTING IN TRAFFIC. I THINK THIS IS A ISSUE NOT ONLY WITH HYUNDAI, BUT OTHER CAR MAKERS
NHTSA ODI 10885598
Jul 18, 2016Transmission & drivetrain
I JUST PURCHASED THIS VEHICLE A MONTH AGO AND ON NUMEROUS OCCASIONS THE ENGINES REVS BUT IT WONT DRIVE. ALWAYS HAPPENS WHEN I'M AT A STOP OR IN STOP AND GO TRAFFIC. I WAS ALMOST REAR ENDED BECAUSE AN APPROACHING CAR DIDN'T SEE ME STOPPED AT THE LIGHT BUT I COULD NOT GO. I TRIED TURNING OFF AND ON, PUTTING INTO REVERSE AND NOTHING. AGAIN THE ENGINE REVS, SOUNDS LIKE ITS NOT IN GEAR. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS ADDRESSED. SOMEONE IS GOING TO GET KILLED. THE PROBLEM RESOLVES ITSELF USUALLY AFTER A FEW MINUTES BUT IT LEAVES YOU STUCK IN TRAFFIC. THE DRIVE TRAIN, TRANSMISSION, ETC MUST BE DEFECTIVE! I HAVE 3600 MILES ON THE CAR. I TOOK IT TO THE DEALER AND THEY COULD REPLICATE THE PROBLEM (OF COURSE!). VERY LITTLE POWER AND LETS YOU GET TO ABOUT 20 MILES PER HOUR - VERY DANGEROUS! I'VE READ ONLINE ABOUT NUMEROUS OTHER PEOPLE THAT HAVE THE SAME ISSUE - PLEASE HELP!
NHTSA ODI 10885713
Jul 18, 2016Transmission & drivetrain
DCT TRANSMISSION HESITATES OFF THE LINE ON NORMAL ACCELERATION; EVERY TIME YOU TAKE OFF FROM A DEAD STOP. VERY IRRITATING, NEVER SURE OF A QUICK SMOOTH ACCELERATION. IF YOU ROLL TO ALMOST A STOP THEN ACCELERATE BRISKLY, CLUTCHES WILL HESITATE BEFORE ENGAGING SEVERAL SECONDS, THEN GRAB CAUSING THE CAR TO LUNGE. SEVERAL TIMES A MONTH - I BOUGHT THE CAR NEW, NOW HAS 10K MILES. WHEN SITTING STILL AT RED LIGHT, THEN ACCELERATE SLOWLY NOTHING HAPPENS -THIS IS LIKE YOU ARE IN NEUTRAL. I HAVE TO PHYSICALLY KNOCK THE GEAR SHIFT IN LOW THEN BACK TO DRIVE, ETC., TO FINALLY GET THE CLUTCHES TO ENGAGE.-I HAVE HAD TO GET OUT OF THE CAR AND WAVE PEOPLE AROUND SEVERAL TIMES. DEALER SAID NORMAL FOR DCT NOTHING NOW CAN BE DONE BUT HYUNDAI IS TRYING TO COME UP WITH A SOFT-WARE FIX. THEY HAVE DONE ONE ALREADY BUT NO FIX AND CAR VIBRATES-CONSUMER REPORTS TALKS ABOUT THIS ON LINE.
NHTSA ODI 10885728
Jul 17, 2016Transmission & drivetrain
AFTER COMING TO A COMPLETE STOP AT TRAFFIC LIGHT STARTED TO PROCEED WHEN LIGHT CHANGED. CAR WOULD NOT MOVE AND ACTUALLY ROLLED BACKWARD A BIT AFTER RELEASING BRAKE. RPM'S INCREASED WITH DEPRESSION OF GAS PEDAL BUT CAR WOULD NOT MOVE. IT TOOK A MORE THAN 10 SECONDS FOR THE TRANSMISSION TO ENGAGE BUT EVEN THEN IT WAS BARELY ENGAGING (CAR WOULD BARELY MOVE). TERRIBLY SCARY MOMENT ON A BUSY HIGHWAY DURING RUSH HOUR. MY WIFE AND I DO NOT FEEL SAFE DRIVING THIS CAR.
NHTSA ODI 10885341
Jul 16, 2016Transmission & drivetrain
WHILE AT A RED LIGHT WAITING TO MAKE A LEFT TURN PRESSED THE GAS AND ENGINE JUST REVED TO ABOUT 5000 RPM WITH NO MOVEMENT. CAR WAS IN DRIVE TRIED AGAIN CAR REVED AGAIN AND SUDDENLY STARTED MOVING. THIS VEHICLE IS DANGEROUS AND I ONLY PURCHASED IT A WEEK AGO.
NHTSA ODI 10885263
Jul 15, 2016Transmission & drivetrain
WHILE SITTING AT TRAFFIC LIGHTS/STOP SIGNS, UPON ACCELERATION THE CAR DID NOT MOVE. RPMS INCREASED HOWEVER THE CAR WOULD NOT MOVE. USUALLY PUTTING THE CAR IN PARK THEN BACK TO DRIVE WOULD WORK. I TOOK THE CAR INTO THE SHOP ON JULY 6,2016 THE DEALERSHIP WAS ABLE TO DUPLICATE THE ISSUE ON THE COMPUTER, AS WELL AS THE TECH DRIVING DID EXPERIENCE THE SAME ISSUE. THE DEALERSHIP HAS BEEN VERY GOOD WITH KEEPING US UP TO DATE. WE WAITING TO HEAR FROM HYUNDAI ON HOW THEY INTEND ON FIXING THIS ISSUE. I AM BEING TOLD THEY COULD POSSIBLY HAVE THE CAR FOR 3 WEEKS OR LONGER. THE CAR HAS BEEN DEEMED UNSAFE TO DRIVE.
NHTSA ODI 10884960
Jul 15, 2016Transmission & drivetrain
WAS SITTING STILL AND ATTEMPTED TO MOVE FORWARD AND THE ENGINE SHOWED RPM'S MOVING BUT VEHICLE DID NOT MOVE. HAVE HAD SEVERAL INSTANCES WHEN CAR WAS VERY SLOW TO RESPOND WHEN ATTEMPTING TO DRIVE FROM A STOPPED POSITION AND TURNING WITH ONCOMING TRAFFIC.
NHTSA ODI 10885078
Jul 14, 2016Transmission & drivetrain
ON TWO OCCASIONS, CAR WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN AND FOOT WAS LET OFF THE BRAKE AND APPLIED TO THE ACCELERATOR; CAR DID NOT MOVE! RPMS WENT UP; HOWEVER, CAR DID NOT MOVE.
NHTSA ODI 10884789
Jul 14, 2016Transmission & drivetrain
I AM EXPERIENCING AN UNSAFE ISSUE WITH 2016 HYUNDAI NOT SHIFTING PROPERLY. BOUGHT ON 02/22/16 AT WILLIAMSBURG HYUNDAI, VA. IN MAY, EARLY JUNE, THERE WHERE 3 OCCASIONS AFTER STOPPING THE CAR WOULD NOT MOVE AT ALL. EARLY JUNE STOPPED AT AN INTERSECTION, DEPRESSED ACCELERATOR AND NOTHING, HAPPENED. THE ENGINE RPM'S INCREASED BUT NO FORWARD MOVEMENT. STARTED TO ROLL BACKWARDS ALMOST HITTING THE CAR BEHIND ME. HAD TO SHIFT TO PARK AND THEN BACK TO DRIVE TO MOVE FORWARD. MID-JUNE STOPPED AT A TRAFFIC LIGHT ATTEMPTING TO MAKE A LEFT HAND TURN, HIT THE GAS, THE CAR SAT STILL. THE RPM'S INCREASED BUT NO FORWARD MOVEMENT. MY WIFE HAD TO PLACE IN PARK AND BACK INTO DRIVE BEFORE SHE COULD MOVE FORWARD CAUSING HER TO SIT THROUGH THE ENTIRE CYCLE ON THE LIGHT. LATE JUNE ENTERING MEG AUTO SPA (CAR WASH), STOPPED TO ENTER THE WASHING TUNNEL AND COULD NOT MOVE FORWARD UNTIL SHIFTED THE CAR TO PARK AND THE BACK TO DRIVE. SCHEDULED AN APPOINTMENT AT THE DEALERSHIP ON 06/27/2016. TOLD THAT LAG IN SHIFTING WAS NORMAL FOR THIS VEHICLE. ASKED THEM TO TAKE A LOOK AT THE VEHICLE ANYWAY. DAY 1 WAS CONTACTED BY DEALERSHIP AND TOLD THAT THEY COULD NOT FIND ISSUE BUT WANTED TO KEEP THE CAR FOR A WEEK TO TEST. AT THE END OF EACH DAY THEY CONTACTED US TO KEEP US INFORMED AS THE STATUS OF THE TESTING. ON FRIDAY, JULY 1ST, I WAS INFORMED THEY WERE ABLE TO REPLICATE THE ISSUE AND THEY WILL SEND THE DATA TO HYUNDAI ENGINEERS TO BE STUDIED. THE DEALERSHIP INDICATED THAT THEY ARE AWARE THAT OTHER DEALERS HAVING SIMILAR ISSUES AND THAT THEY ARE NOT SURE OF WHAT THE NEXT STEPS WOULD BE. WE RETURNED TO RETURN TO THE DEALERSHIP ON TUESDAY JULY 5TH WHERE WE WILL BE PROVIDED WITH A LOANER CAR WHILE THIS ISSUE IS INVESTIGATED. SO FAR THE DEALER SHIP HAS BEEN VERY COOPERATIVE AND ATTENTIVE TO OUR SITUATION. HOWEVER, AS OF TODAY, JUNE 14, 2016 THEY STILL HAVE OUR CAR AND THERE IS NO SOLUTION TO THIS ISSUE.
NHTSA ODI 10884869