What 260 owners told NHTSA about the 2016 Honda Odyssey

The contact owns a 2016 Honda Odyssey. The contact parked the vehicle, turned the engine off, and removed the ignition key from the ignition but failed to switch the shifter from the drive position. While attempting to exit, the vehicle rolled backward down the driveway and crashed into the mailbox. During the incident, the contact attempted to reenter the vehicle to prevent the rollaway and was pushed to the ground and dragged down the driveway causing multiple injuries which included a back injury, leg contusions, ankle injuries, and a lacerated left leg which required medical treatment. The cause of the failure was not yet determined. The manufacturer was notified of the incident. The local dealer was not yet contacted. The contact was also concerned that the ignition key was able to be removed from the ignition switch although the shifter was still in the drive position. The failure mileage was 101,000.

NHTSA ODI 11480750

THE DRIVER SIDE AUTOMATIC SLIDING PASSENGER VAN DOOR OPERATED IMPROPERLY - AS THE DOOR WAS MOVING BACKWARD TO OPEN, OUR 3 YEAR OLD GRANDDAUGHTER SLIPPED AND HER HEAD WAS LODGED BETWEEN THE INSIDE DOOR FRAME AND DOOR THE DOOR LODGED HER HEAD AND STOPPED MOVING-BACKWARD, TRAPPING HER HEAD, PLACING EXTREME PRESSURE ON HER SKULL. WE COULD NOT GET THE DOOR TO RELEASE FOR SEVERAL MINUTES. SHE WAS SCREAMING - CAUSING HER SIBLINGS MUCH TERROR AS WE WORKED TO FREE HER FROM THE ENTRAPMENT. WE WERE VERY FORTUNATE THAT WE WERE ABLE TO GET HER RELEASED. SHE WAS SEEN BY HER PEDIATRICIAN IMMEDIATELY AFTER HER GETTING HER OUT. I WILL SEND PICTURES. SHE IS LUCKY SHE DIDN'T GET HER SKULL CRUSHED OR LOSE AN EYE WE REACHED OUT TO HONDA - THEIR RESPONSE WAS THE DOOR OPERATED AS IT SHOULD WOW WE HAVE BEEN OWNERS OF MANY HONDA'S AND BOTH OUR DAUGHTER AND WE OWN A ODYSSEY AS SHE HAD TRIPLETS IN 2016 AND WE BOTH FELT HONDA WAS A SAFE CHOICE WE DO NOT WANT ANOTHER CHILD OR FAMILY TO EXPERIENCE THIS TRAUMA - NOR LOSE A CHILD BECAUSE OF IT. ALL OUR GRANDKIDS HAVE BEEN TRAUMATIZED BY THIS INCIDENT - AS WAS OUR DAUGHTER - HER MOTHER AND I. OUR DAUGHTER HAS SINCE TEASED IN THIS VAN. AGAIN WE BELIEVE THIS IS SERIOUS AND MEASURES SHOULD BE PUT IN PLACE TO PRECLUDE THIS THE VEHICLE WAS OFF PARKED IN OUR DAUGHTERS DRIVEWAY THE DOOR HAD MALFUNCTIONED ONCE BEFORE AND LOOKED AT BY HONDA DEALER. HONDA CARS OF AIKEN, AIKEN SC *TR

NHTSA ODI 11326253

TL* THE CONTACT OWNED A 2016 HONDA ODYSSEY. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TELEPHONE POLE. THE VEHICLE CAUGHT ON FIRE. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOW LOT WHERE IT WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V417000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE CONTACT DID NOT RECEIVE A RECALL LETTER. THE FAILURE MILEAGE WAS 21,700. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11089129

TAKATA RECALL I PURCHASED A NEW HONDA ODYSSEY 2016, ON JANUARY 18 OF 2017. IN SAN JOSE, CA. WHEN I FIRST RECEIVED MY NEW HONDA, I NOTICED THAT THE FLOOR CARPETING WAS NOT FINISHED AT THE EDGES AND STARTED UNRAVELING SOON AFTER. THEN AFTER SEVERAL WEEKS (FIRST WEEK OF FEBRUARY 2017) THE BACKUP CAMERA SCREEN BEGAN TO DEGRADE. THE SCREEN HAS WHAT LOOKS LIKE BURNED SPOTS THAT RADIATE INTO DISCOLORATION OF MIXED COLORS OF BLUE, RED, GREEN, ORANGE, PURPLE AND COVERS HALF OF THE SCREEN. IN MANY INSTANCES THE SCREEN IS UN-VIEWABLE, OTHER TIMES, THE DEFECT IS JUST A FEW SPOTS THAT WILL EXPAND TO HALF OF THE SCREEN. NONETHELESS, IT IS A DEFECT IN THE DISPLAY. SINCE MY HONDA HAS A BACKUP CAMERA FOR SAFETY, THIS IS A SAFETY ISSUE. I HAVE LET HONDA LEADERSHIP KNOW MULTIPLE TIMES OF THE PROBLEM THROUGH MULTIPLE CHANNELS OF SUPPORT. IF THE HONDA SCREEN GOES OUT WHILE I'M BACKING UP AND SOMEONE IS INJURED, HONDA WILL BE COMPLICIT AS THEY WERE NOTIFIED OF THE SAFETY DEFECT. BY THE SECOND WEEK OF MAY, THE MIDDLE DOOR HANDLE PAINT BEGAN FLAKING OFF WITHOUT ANY PHYSICAL DAMAGE, AND CONTINUES TO FLAKE AWAY MORE. I HAVE SPOKEN WITH TWO HONDA CASE MANAGERS. IT SEEMS THAT THEY BELIEVE THEIR JOB IS TO CONVINCE ME THAT HONDA PRODUCES SUB QUALITY CARS, WHICH I AM RELUCTANT TO BELIEVE DUE TO MY PREVIOUS EXPERIENCE WITH MY ACCORD, AND THAT THE DEFECTS REPRESENT NORMAL HONDA QUALITY. WHAT I HAVE BEEN TOLD BY CASE MANAGERS IS THE FOLLOWING: THE CARPET NOT BEING FINISHED AND UNRAVELING IS A STANDARD FEATURE OF THE ODYSSEY. THE BACKUP CAMERA SCREEN DEFECT IS NORMAL FOR THE ODYSSEY. I HAVE RECEIVED MULTIPLE EXCUSES AS TO WHY THE CAMERA IS DEFECTIVE AND HOW IT IS NORMAL FOR THE ODYSSEY TO HAVE THIS DEFECT OF NOT BEING ABLE TO SEE THE FULL SCREEN. NONE OF THE EXCUSES THAT HAVE BEEN GIVEN ARE THE SAME. EVERYONE TELLS ME A DIFFERENT EXCUSE OF WHY I CAN'T SEE THE SCREEN, AND WHY IT'S NORMAL.

NHTSA ODI 11033449

HAD AN ACCIDENT, FRONT DRIVER SIDE IMPACT, AIR BAGS INFLATED, PASSENGER SIDE NOT DAMAGED BUT ELECTRIC SIDE DOOR LOCKED AND DON'T OPENED, PASSENGER SIDE ALSO ELECTRIC AND DIDN'T WORK, MY KIDS JUMPED TO FRONT TO GO OUT, SEVERAL PEOPLE HELPED TRYING TO OPEN DOOR, FINALLY DOOR WAS OPENED BUT NOW IS NOT WORKING, I WAS ON RED LIGHT THEN LIGHT CHANGED TO GREEN, STARTED DRIVING, A MEDIUM SUV HIT CAR ON MY LEFT AND ALSO MINE, I WAS SCARE BECAUSE SMOG (FROM AIRBAGS) WAS INSIDE MINIVAN, NO WAY TO GO OUT ON MY SIDE, ONLY AVAILABLE OPTION WAS PASSENGER DOOR O SIDE SLIDING DOOR, BUT SLIDING DOOR WAS NOT RESPONDING, A NIGHTMARE, THANKS GOD WE ARE OK.

NHTSA ODI 10970293