Mar 31, 2023SteeringElectrical system
The contact owns a 2016 Honda Civic. The contact stated that while starting the vehicle, the electronic braking system, steering, alternator, check engine, and TPMS warning lights illuminated. After shifting into drive(D), the vehicle lost power steering functionality and became difficult to turn. The braking system warning light remained illuminated. The vehicle was towed to a certified mechanic and the contact was informed electronic power steering rack and pinion had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure was 46,000.
NHTSA ODI 11514737
Mar 28, 2023Engine
I love my Civic and I debated if reporting the issue, but in the interest of safety here it is: When you have to brake hard and suddenly (someone cuts you off) the car loses power (will not accelerate just coasts) for a second or two, but it seems like an eternity if you are in an intersection trying to get out of the way of aggresive traffic. After that power is back and the car is as excellent as it always has been. Incident has happened 3 or 4 times since I got the car in 2016.
NHTSA ODI 11514163
Mar 28, 2023Steering
An internal steering rack failure is involuntarily interfering with the electronic power steering system making the steering sticking or notchy at speeds under 45 mph. At highway speeds this same internal failure causes a prevalent and strong steering drift. Then upon correction to center the steering sticks and then releases to give back control. Sometimes this happens 3 times a minute. The longer you drive the more frequent the failure mode happens. After four hours of driving my arms were tired. On 23 Mar 2023 the vehicle was inspected by a certified Honda Dealer technician including a 4 mile drive test. The inspection report declared that the "STEERING RACK HAS AN INTERNAL FAILURE CAUSING THE STEERING TO FEEL NOTCHY". To remedy the problem the dealer recommended a steering rack assembly change out which would entail about 5 hours of labor. An alignment was also recommended. Including the assembly part, alignment, labor and inspection report the total came to approximately $4800. I decided to take the car from the dealer and with a friend record the number of failure instances and video the highway speed failure mode. The dealer had advised me on the inspection report invoice that the "VEHICLE IS NOT SAFE TO DRIVE" but I also didn't want the car to be held hostage for $4800. On 27 March 2023 I called American Honda to request assistance with this repair. The 2016 Honda Civic model year has the highest number of steering complaints from 2010 to 2022. The replacement steering rack part is in its third iteration. My car was made in Dec 2015 in the early production on a new generation. Even though my car has 73,000 miles Honda should recall these early steering rack models and replace them at their expense providing a safe steering rack assembly to their customers. A copy of the Vehicle inspection report and invoice is attached. Note that that the vehicle is declared not safe to drive by the Honda Dealer and I am stranded away from home awaiting a fair resolution
NHTSA ODI 11514272
Mar 23, 2023Steering
While operating the vehicle on the highway the steering was not smooth when starting to turn the wheel. There was a short hesitation or loss of power assistance while turning to follow the direction of the roadway. This occurrence was very brief while turning the steering wheel. The steering problem lasted for several days. Later when taking the vehicle to be inspected for this problem there was no steering difficulty at all. The vehicle was inspected, computer analyzed and test driven finding no fault with the steering. Although there seems to be no problem at this time it is unknown if this could possibly be an "intermittent problem"?
NHTSA ODI 11513386
Mar 21, 2023Steering
Steering catches at highway speeds for a split second.
NHTSA ODI 11512979
Mar 21, 2023Steering
At highway speeds while trying to keep the vehicle straight and in my lane, the steering sticks while trying to make minor adjustments to stay in my lane. I have to apply more force to my steering and I end up overcorrecting and it becomes very hard to stay straight and in my lane. This is only at highway speeds, anywhere from 60-75 mph, I have not noticed this happening at lower speeds. It seems something is happening with with the steering wheel or something in the electronic power steering system is malfunctioning. There are no warning lights on my car, I have talked to several certified Honda master technicians about this issues and they recognize the symptoms and tell me it is the electronic power steering rack having issues. My vehicle has only 42,000 miles.
NHTSA ODI 11513009
Mar 20, 2023Brakes
Emergency brake failed and gives following code in the dash: Red blinking light- BRAKE Yellow light: Brake System There was a recall back in 2016 because of this same problem. More than 300,000 cars affected.
NHTSA ODI 11512731
Mar 18, 2023Steering
When car is driven above 40 mph the steering wheel sticks. Extra effort is required to maintain midline steering. Extra effort is required to break the persistent sticking pattern, which can cause loss of control.
NHTSA ODI 11512566
Mar 16, 2023SteeringTransmission & drivetrain
Steering system console. Remove and replace rack and pinion assembly
NHTSA ODI 11512197
Mar 15, 2023Steering
Steering wheel has become stuck/jerky on the freeway. This causes me to swerve all over the road. The wheel sticks after it's been still for more than a couple seconds. To make a steering correction to stay in my lane I need to apply more force to make a small adjustment. This causes the car to swerve when the steering wheel breaks free. Then it sticks in the new position, and I end swerving the other way when it breaks free again. Dealer says only fix is to replace entire steering rack and wants $3500 for repair. Car has 55000 miles and is no longer under warranty. Called an independent Honda repair shop to get an estimate. The independent shop told me they have replaced a few. Problem apparently affects many Civics from model year 2016 through 2022. Unfortunately, the replacement rack is the same part number and has failed the same way again in some cars. This should be a safety recall and repaired ant Hondas expense.
NHTSA ODI 11512003
Mar 14, 2023Steering
Slight momentary resistance to turning the wheel, usually only on long interstate drives
NHTSA ODI 11511825
Mar 8, 2023Service Brakes, Air
The contact owns a 2016 Honda Civic. The contact stated while driving 55 MPH, the vehicle shuddered, and the Electric Parking Brake (EPB) warning light was illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed as an ABS System Module failure. The contact related the failure to NHTSA Campaign Number: 16V725000 (Parking Brake). The manufacturer was made aware of the failure. The failure mileage was approximately 145,000.
NHTSA ODI 11510814
Mar 8, 2023Brakes
ABS malfunction. The malfunction problem showed up on the dash and the car would not drive properly causing several messages to come on. Once I stopped and turned off the car I started if back up and went a few yard and the car started to malfunction and the message appeared again. I immediately called a foreign car specialist and was told there is a recall. I looked up the recall and it stated the same exact issue for Honda Civics years 2016-2022. I have had the car towed to two auto shops and both stated that there is a recall for the problem I am having and that they are seeing more of this issue on the Civics. I am a dialysis patient and need reliable transportation. I have about 8 months left to pay the car note in full and would really appreciate it if this could be addressed. Sincerely I am, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI 11510771
Feb 22, 2023Steering
Every time my 2016 civic is driven for about 30 minutes straight above 60 mph the steering starts to become stiff and jerky. It feels as if the steering wheel locks into place and you must pull on the steering wheel to get it out of position while driving causing serious danger to myself and those driving near me. People who have driven behind me while the issue has happened have notified me that it looks like a drunk driver is at the wheel due to the jerking that needs to be done to get the steering wheel out of position. Driving speed limit on the expressway after 30 minutes has become a hazard and is very unfortunate due to the car only being about 6 years old. It has been going on for quite some time now and is a frequent issue that is popped up on civic forums for models 2016-2019.
NHTSA ODI 11508648
Feb 1, 2023Fuel system
SMALL EVAP LEAK AROUND FUEL TANK AND FUEL PUMP SEALING SURFACE. TOP OF FUEL TANK IS RUSTED CAUSING PUMP TO NOT SEAL FULLY.
NHTSA ODI 11505043
Jan 27, 2023
The back up camera does not work if the car is put into reverse immediately after starting the car. The Honda logo appears on the screen and the car still reverses. If you put the car back in park and then move it back to reverse, usually the camera will come on. Sometimes, the car has to be restarted for the backup camera to work. I did not know this was something that needed to be reported until I saw that Ford recalled several of their vehicles for this same issue.
NHTSA ODI 11503997
Jan 26, 2023Steering
Driving on the highway I started to feel the steering stick while keeping the car centered in my lane. To release the steering stick issue a stronger input was needed by me to control the car. It seemed to me the steering sticking issue occurs only at highway speed. This started with about 32,000 miles on the car. Although it never became an actual safety issue there was always the fear the steering would lock up and I would not be able to control the steering. At no time was there any visual indication (warning light(s)) for the condition. I have not taken the car to the dealership for inspection. Police nor insurance company were notified over this issue. The auto is available for inspection.
NHTSA ODI 11503859
Jan 21, 2023Body & structure
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST.*DJR ******* DELETE VOQ *******
NHTSA ODI 11502958
Dec 28, 2022Tires
On July 19,2021 I purchased a complete 4 set of tires from Pensacola Honda and the service advisor knowingly put the wrong tires on my vehicle and i Didn't notice until today that they were wrong tires that i purchased. tires put on vehicle: Continental pro contact 215/50/R17 CORRECT TIRES SIZES: 215/55/R16
NHTSA ODI 11499103
Dec 24, 2022Steering
Steering wheel has some extra resistance (sticking, stiff and jerky) when making small corrections at any speeds, resulting in extra pressure being applied to break the resistance, resulting in sharp (hard) correction changes. When make small steering adjustments it has resistance, then suddenly becomes easy. This can cause oversteering when correcting.
NHTSA ODI 11498748
Dec 20, 2022
EXPLODING SUNROOF: (editing from an email to Honda on June 13, 2022) I have had numerous Hondas (and Civics) over the years and bought a 2016 Honda Civic (with extended warranty (just expired I think). While driving from Oregon to California (for a conference in Asilomar) June 13, 2022 on Hwy 680, I heard a noise and thought someone had hit me - but didn't see any car. I pulled off the freeway and pulled over and examined the car and see that the sunroof had exploded. I stopped at Envision Honda (Milpitas) to ask them about it and see what it would take to repair (they had mentioned they had heard that happening to several others), then proceeded to ValStrough Honda (Seaside) closer to my conference - I asked them to order the part ($541.72 + labor (they didn't have anyone there at the time to quote (the previous dealer thought ~$146). The dealer in Seaside thinks the part should be in on Wed and I hope to have it replaced. I have not had time to see how much of the roof or trunk has been scratched (one of the employees at Envison pointed it out to me) Had I not had the visor closed the glass presumably would have come into the car, and likely causing me to have an accident - this is a HUGE safety issue. The glass did stream behind my car, but luckily did not cause an accident as far as I know. I have started googling the issue and see others such as the person below had a nearly identical experience. I think that Honda should pay for the repairs to my vehicle; as well as put out a warning. I believe that this could easily led to deaths of some drivers in the future. Update: I was charged $541.72 + 245.00= $786.72 for the repair Richard Sniezko 541-954-6793 https://www.wesh.com/article/hundreds-of-sunroofs-spontaneously-exploding/30970599 https://www.consumerreports.org/car-safety/exploding-sunroof-cases-head-to-court/
NHTSA ODI 11498252
Nov 17, 2022Steering
1st Steering wheel pops on highway 65+mph, I've taken my vehicle to dealership to get diagnosed supposedly couldn't find anything wrong, I've even taken a service rep for a drive to show them what is happening they noticed but service told him not to do anything! Second issue squealing noise coming from wheel bearings I took my car to 2 different shops, Honda and wheel shop both places can't determine where noise is coming from!
NHTSA ODI 11493888
Nov 14, 2022Visibility & wipersLane Departure
unknown got on wrong highway because wippers malfunction in heavy rain
NHTSA ODI 11493519
Nov 12, 2022Steering
Typically during highway driving, steering becomes extremely sticky and requires significant effort to make even slight adjustments to keep the car on the road and even forces over correction which has occurred on multiple occasions
NHTSA ODI 11493315
Nov 9, 2022Transmission & drivetrainEngine
The contact owns a 2016 Honda Civic. The contact stated that on numerous occasions while the vehicle was idling or driving at various speeds, she depressed the accelerator pedal however, the RPM’s increased and the engine revved; however, there was an extended delay before the vehicle responded. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer was notified of the failure, and an appointment was scheduled. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 108,000.
NHTSA ODI 11492957