What 1,064 owners told NHTSA about the 2016 Honda Civic Cng

I HAVE HAD THE VEHICLE FOR 4 YEARS AND KEPT UP ON MAINTENANCE; THE LAST MAINTENANCE WAS PERFORMED IN MARCH 2020. I WAS DRIVING THE VEHICLE ON A CITY STREET (2-WAY STREET) AND STARTED HEARING A CLICKING NOISE AND SMELLED SMOKE. THE FRONT PASSENGER THEN NOTICED FLAMES OUTSIDE OF HIS WINDOW. I TRIED TO STOP THE VEHICLE BUT THE BREAKS WOULDN'T WORK. I WAS ABLE TO COAST THE VEHICLE TO A NEARBY STREET OPENING AND WE WERE LUCKILY ABLE TO ESCAPE. THE VEHICLE WENT UP IN FLAMES AND EXPLODED AT LEAST ONCE BEFORE THE FIRE DEPARTMENT ARRIVED. THE VEHICLE IS A TOTAL LOSS. ACCORDING TO THE FIRE REPORT, THE CAUSE OF THE FIRE IS, "FAILURE OF EQUIPMENT OR HEAT SOURCE"; THE LISTED AREA OF FIRE ORIGIN IS, "ENGINE AREA, RUNNING". *TR

NHTSA ODI 11323526

I PRESSED MY AUTOMATIC START KEY FROM THE WINDOW OF THE BUILDING , WHILE I WAS GETTING READY ,(WASHING MY FACE, BRUSHING TEETH) AFTER A COUPLE SECONDS LATER I HEARD THE SOUND OF THE ALARM , WHICH WOULD USUALLY TURN ON IF THERE IS A HIT OR IMPACT OR LOUD SOUND . WHEN I CAME DOWNSTAIRS, ABOUT 5-10 MINUTES LATER . I NOTICED THE FRONT WINDOW WAS SHATTERED , I FIGURED MAYBE ONE THE NEIGHBORS WAS PLAYING BALL AND HIT MY WINDOW, WHEN I OPENED MY DOOR I REALIZED THERE WAS A FIRE INSIDE COMING DIRECTLY FROM THE DASHBOARD, EVERYTHING WAS MELTED AND MY DASHBOARD WAS ALSO SUNK IN. I CHECKED IF THERE WAS AN OUTLET CONNECTED OR USB PORTS AND DID NOT FIND AN ANSWER. I CONTACTED THE DEALERSHIP AND THEY SAID THEY WERE UNABLE TO HELP AND ONLY ADVICE THAT WAS GIVEN WAS TO CONTACT MY INSURANCE , THEY ALSO ADDED THEY WOULD NOT BE TAKING CARE OF ANY DAMAGES IN THE VEHICLE AND THAT THEY WERE NOT RESPONSIBLE FOR THIS AND ALSO DID NOT KNOW WHY, NOR WERE EVEN INTERESTED IN INVESTIGATING. THE CAR WAS IN COMPLETE PARK MODE, AND OFF OVERNIGHT. NO ONE DESERVES TO TAKE THEIR SIBLINGS TO SCHOOL AND INSTEAD BE WELCOMED BY A MALFUNCTIONING DEFECTIVE 2016 YEAR VEHICLE.

NHTSA ODI 10981239

EVERY SINCE THE REPAIR OF THE RECALL THE ENGINE PULLS NOT EVEN AN HOUR AFTER THE PICK UP THE CAR HAD TO GO BACK IN THE SHOP FOR BELT REPAIR. IT MAKES NOISES AS IF SOMETHING IS LOOSE . I'VE CALLED SEVERAL TIMES TO SPEAK WITH PATRICK NEVER TO GET A CALL BACK. THE CARE IS IN MOTION. THE SMART CONNECTION DOESN'T WORK IT STOP RECOGNIZING ANY DEVICE

NHTSA ODI 10853197