Aug 19, 2019Lights
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. THE CONTACT STATED THAT THE PASSENGER SIDE TAIL LIGHT WAS INOPERABLE. THE CONTACT TOOK THE VEHICLE TO PRINCE CHEVROLET OF ALBANY (2701 LEDO ROAD, ALBANY, GEORGIA 31707, 229-432-6271) TWICE FOR THE TAIL LIGHT FAILURE; HOWEVER, THE DEALER STATED THAT THE REPLACEMENT LED LIGHT WAS NOT AVAILABLE TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ODI 11245091
Aug 14, 2019Transmission & drivetrainEngine
TL* THE CONTACT OWNS A 2016 GMC YUKON XL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHUDDERED WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION, TRANSMISSION FLUID, AND WIRING HARNESS NEEDED TO BE REPLACED; HOWEVER, PARTS NUMBER: 700, 711, 2429, 7371, AND 87571 WERE ON BACKORDER. THE CONTACT CALLED TED BRITT CHEVROLET (46990 HARRY BYRD HWY, STERLING, VA 20164, (703) 955-3610), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD ATTEMPT TO LOCATE THE PARTS; HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE VEHICLE WAS A LEMON. THE FAILURE MILEAGE WAS 65,350.
NHTSA ODI 11243866
Aug 14, 2019Lights
GMC 2016 YUKON XL DENALI BACK TAILLIGHTS AND BRAKE LIGHTS ARE OUT. ALL OF THEM. VERY DANGEROUS. GMC DENIED RESPONSIBILITY BUT EVERYONE I KNOW THAT HAS THE SAME CAR SAYS THEY HAVE HAD ISSUES. NEVER HAD THIS IN ANY OTHER VEHICLE IN 30+ YEARS OF DRIVING. THEY ARE OBVIOUSLY FAULTY AND THEY NEED TO ACCEPT RESPONSIBILITY
NHTSA ODI 11243880
Aug 13, 2019
AIR CONDITIONING - WE WERE TOLD BY THE DEALERSHIP JULY 1ST 2019, AN AIR CONDITIONING HOSE HAS A CRACK IN IT, AND THUS THE REFRIGERANT HAS LEAKED OUT. A NEW HOSE WAS ORDERED. IT IS NOW AUGUST 13TH AND WE STILL DO NOT HAVE OUR VEHICLE BACK. THE DEALERSHIP HAS DOZENS OF VEHICLES THAT ARE IN NEED OF THIS FIX ( WHICH, WE ARE TOLD IS NOT COVERED UNDER ANY WARRANTY SINCE WE HAVE 50,000 MILES ON IT). PLEASE PUSH GM FOR A RECALL, SINCE THE PROBLEM IS A DESIGN RELATED FLAW. 2016 GMC YUKON THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 11243666
Aug 12, 2019BrakesEngine
VACUUM PUMP. ENGINE LIGHT ON. BRAKE LIGHT ON. DROVE HORRIBLE & COULD HARDLY STOP AT TIMES. CITY STREET
NHTSA ODI 11243184
Aug 11, 2019
THE FRONT COLLISION AVOIDANCE SYSTEM DOES NOT WORK. I CAN SET A 1-3 BAR ALERT ON THE STEERING WHEEL, HOWEVER IN THE 3 MONTHS I'VE OWNED THE CAR AND TRYING DIFFERENT MANEUVERS AT DIFFERENT SPEEDS, I DON'T GET A AN AUDIBLE NOR VISUAL RED LIGHT WARNING THAT I'VE EXPERIENCED ON A NEWER CHEVY IMPALA I DRIVE. THE DASH INFO CENTER BELOW THE GAUGES WILL CHANGE FROM A GREEN SEMI-CIRCULAR 3 BAR SYSTEM TO A YELLOW IF I COME WITHIN THE 3 CAR LENGTHS SET OF ANOTHER VEHICLE WHILE DRIVING. I'VE RESEARCHED THIS ISSUE USING GOOGLE AND QUITE A FEW PEOPLE SAY DIFFERENT GMC MODELS WITH THIS SYSTEM ALL BEHAVE DIFFERENTLY. EVERYONE USES THE YOU TUBE VIDEO BY GM AS THE EXAMPLE OF HOW IT IS SUPPOSED TO WORK. NOTE, MY WINDSHIELD NEXT TO THE REARVIEW MIRROR IS CLEAN, SO THE SENSORS ARE NOT IMPEDED. TO ME, SETTING THE SYSTEM TO THE MAXIMUM FORWARD DISTANCE TO AVOID A COLLISION GIVES YOU A FALSE SENSE OF SECURITY THAT COULD EASILY LEAD TO AN ACCIDENT. THE SYSTEM DOES NOT WORK AS DESIGNED.
NHTSA ODI 11243139
Aug 6, 2019Transmission & drivetrainElectrical system
BRAKE LIGHTS & TORQUE CONVERTER 2016 YUKON DENALI. THE BRAKE LIGHT IS OUT ON THE PASSENGER SIDE. I BROUGHT IT TO THE DEALERSHIP, AND IT IS WITHIN 2 WEEKS OF THE WARRANTY EXPIRING. THEY HAD TO ORDER THE PART BECAUSE THERE'S A NATIONAL BACKORDER FOR THE ASSEMBLY. SO CLEARLY I'M NOT THE ONLY ONE. DID SOME RESEARCH AND THIS IS APPARENTLY AN ONGOING PROBLEM. THIS VEHICLE HAS BEEN A HASSLE FROM THE START. I'M BEGINNING TO BELIEVE THERE IS AN ELECTRICAL ISSUE AS WELL. I HAD A BATTERY ISSUE THAT THE DEALERSHIP COULDN'T FIGURE OUT EVEN AFTER SHOWING THEM THE ONSTAR ALERT. ORIGINALLY I WAS TOLD ONSTAR WAS PROBABLY JUST SENDING IT AS A MILEAGE ALERT. TURNS OUT AFTER I INSISTED THEY PUT THE VEHICLE ON A MACHINE AND IT SHOWED THE BATTERY WAS INDEED FAULTY. MULTIPLE THINGS HAVE GONE OUT ON A VEHICLE WITH BARELY 30,000 MILES ON IT. THE TORQUE CONVERTER IS ALSO A MAJOR CONCERN BECAUSE IT 'SHED' METAL PIECES WITH THE CAR HAVING LESS THAN 20,000 MILES THEY ONLY DRAINED THE TRANSMISSION FLUID BECAUSE THAT'S WHAT THE BULLETIN TOLD THEM TO DO. HOW IS THIS NOT GOING TO HAPPEN AGAIN? MY YUKON DROVE LIKE A LAWNMOWER VIBRATING AND HOPPING. THIS IS THE WORST VEHICLE I'VE EVER PURCHASED, AND WITH THE ISSUES THAT KEEP PILING UP IT LOOKS LIKE WE AREN'T ANYWHERE NEAR THE BOTTOM OF THE PROBLEMS.
NHTSA ODI 11242044
Aug 1, 2019Lights
BRAKE LIGHT/TURN SIGNAL FAIL WITH NO WARNING TO DRIVER. THE FAILURE REQUIRES REPLACEMENT OF THE ENTIRE COMPONENT. DEALER QUOTED $826 TO REPLACE ASSEMBLY. I UNDERSTAND THAT THESE HAVE A VERY HIGH FAILURE RATE. ALONG WITH THE LACK OF WARNING TO THE DRIVER THAT THEIR REAR BRAKE LIGHTS AND TURN SIGNALS ARE NOT WORKING THIS IS SERIOUS PROBLEM. THE FAILURE RATE IS SO HIGH THAT SEVERAL INDEPENDENTS ARE REPAIRING THEM
NHTSA ODI 11241057
Jul 31, 2019Suspension
2016 GMC YUKON DENALI XL 40K MINT CONDITION BOUNCES VIGOROUSLY AT SLOW SPEEDS AND EVEN MORE SO AT HIGHWAY SPEEDS. IT IS TO A POINT THE RIDE IS UNBEARABLE AND POTENTIALLY DOWN RIGHT DANGEROUS. I HAVE READ COUNTLESS COMPLAINTS OF THIS SAME ISSUE AND I AS WELL AS MANY OTHERS ARE WONDERING WHY IS THERE HAS NOT BEEN A RECALL ISSUED ON THE SHOCK AND STRUTS ON THESE VEHICLES .(2015-2016)
NHTSA ODI 11240762
Jul 30, 2019Electrical system
PASSENGER TAIL LIGHT/BREAKLIGHT WORKS INTERMITTANTLY OR NOT AT ALL.
NHTSA ODI 11240533
Jul 28, 2019Electrical systemLightsBrakes
THE RIGHT REAR BRAKE LIGHT QUIT WORKING. WILL COME ON WHEN PUSHED AGAINST CAR. DEALER SAID IT WAS ELECTRICAL IN THE BRAKE LIGHT UNIT.
NHTSA ODI 11240156
Jul 26, 2019Lights
MY LEFT TAILLIGHT IS OUT. THERE WAS NO DAMAGE TO THE LIGHT IT JUST STOPPED WORKING! IT WOULD WORK SOMETIME AND SOMETIME IT WOULD NOT. NOW IT IS NOT WORKING AT ALL!
NHTSA ODI 11235003
Jul 23, 2019Lights
REAR DRIVER'S SIDE BRAKE LIGHT IS INOPERABLE. MY VEHICLE IS LESS THAN 3 YEARS OLD. IF MY LOCAL POLICE DEPARTMENT VIEWS THIS AS A PROBLEM, SO SHOULD THE NHTSA. GMC NEEDS TO RECALL THIS KNOWN PROBLEM. HOW MANY PEOPLE HAVE TO REPORT THIS PROBLEM FOR IT TO BE ADDRESSED? THIS IS A SAFETY ISSUE!!!
NHTSA ODI 11234235
Jul 22, 2019BrakesCrash
WHILE IN SLOW TRAFFIC, I PRESSED BRAKES TO STOP. THE BRAKE PEDDLE DID NOT COMPRESS DOWN, CAUSING ME TO HAVE TO ENTER THE HIGHWAY MEDIAN TO KEEP FROM STRIKING THE VEHICLE IN FRONT OF ME. THE MEDIAN WAS WET AND MUDDY. OUR YUKON HAD TO BE PULLED FROM THE MEDIAN BY A GOOD SAMARITAN.
NHTSA ODI 11233760
Jul 21, 2019Lights
REAR BRAKE LIGHT ON THE DRIVERS SIDE WAS WORKING INTERMITTENTLY AND NOW WILL NOT WORK AT ALL. I WAS NOT IN AN ACCIDENT AND NO DAMAGE HAS OCCURED TO THE PART. IT JUST STOPPED WORKING. THIS IS AN LED AND IS NOT SUPPOSED TO GO OUT ACCORDING TO GM. GM IS AWARE OF THIS ISSUR AND WILL NOT FIX IT.
NHTSA ODI 11233697
Jul 17, 2019Lights
THE RIGHT SIDE TAIL LIGHT HAS STOPPED WORKING. IT'S GOING TO COST $850 TO REPLACE THE LIGHT. THIS VEHICLE ONLY HAS 42K MILES ON IT. THIS SHOULD NOT BE A PROBLEM WITH A $58K VEHICLE. RESEARCHING THE ISSUE SHOWS THAT THIS IS A HUGE PROBLEM. SO MUCH SO THAT THERE IS NOT A TAIL LIGHT TO BE HAD FOR MY VEHICLE! THERE IS A SHORTAGE FROM ALL THAT HAVE WENT OUT.
NHTSA ODI 11232954
Jul 16, 2019Lights
REAR PASSENGER BRAKE LIGHT HAS STOPPED WORKING. TOOK INTO DEALERSHIP AND IT APPEARS GMC DOES NOT COVER UNDER WARRANTY. IT APPEARS THAT THERE ARE NUMEROUS REPORTS OF REAR BRAKE LIGHT ISSUES WITH GMC VEHICLES, SPECIFICALLY YUKONS BUT GMC CONTINUES TO INDICATE THIS IS NOT A PROBLEM.
NHTSA ODI 11232301
Jul 16, 2019Lights
BRAKE LIGHT STOPPED WORKING BUT IT CANT BE REPAIRED UNLESS YOU REPLACE THE ENTIRE LIGHT ASSEMBLY. THIS IS A VERY COMMON PROBLEM. SO MUCH SO, IT IS A 3 MONTH WAIT TO GET IT! NOT TO MENTION IT COSTS $500-800!! NOW I CANT EVEN DRIVE THE CAR BECAUSE OF THE SAFETY CONCERN OF SOMEONE REAR ENDING ME. GMC NEEDS TO RECALL THESE OR PAY THE 3 MONTH CAR RENTAL FEE.
NHTSA ODI 11232451
Jul 15, 2019SteeringElectrical system
AT 64,497 MY WIFE'S POWER STEERING WENT OUT ON HER VEHICLE. THIS HAPPENED A DAY AFTER OUR TRIP TO ATLANTA, GA. WE TOOK IT TO OUR LOCAL GMC DEALERSHIP AND WAS NOTIFIED THAT 4 MODULES HAD TO BE REPLACED AND A RECOMMENDED WIRING HARNESS. IN 2015 GMC VEHICLES HAD A SIMILAR ISSUE AND RECALL BUT NOT THE 2016. THIS COST ME $1400 IN REPAIRS.
NHTSA ODI 11232158
Jul 9, 2019Speed controlBrakes
1. LOSS OF BRAKING FUNCTION AND COULD NOT STOP VEHICLE, LOSS OF CONTROL OF VEHICLE ON HIGHWAY AND STREET AT SPEEDS OF 70 MPH. BRAKE VACUUM PUMP WAS CONFIRMED DEFECTIVE AT DEALERSHIP 10/17/18. 2. AFTER REPAIR BY DEALERSHIPS BRAKES DID NOT FUNCTION CORRECT AGAIN, CONFIRMED AND STATED ON DEALERSHIP INVOICE 6/28/19 SAME PART NUMBER WAS DEFECTIVE AGAIN, DEALERSHIP THAT CONDUCTED REPAIR ON 10/17/19 REPAIRED DEFECTIVE BRAKE WITH THE SAME DEFECTIVE PART. THERE WAS ANOTHER BRAKE ISSUE WITH THE BRAKING SYSTEM IN FEBRUARY AS WELL. 3 BRAKE ISSUES UNDER 1 YEAR AND REPEAT DEFECTIVE PART USED IN DEALERSHIP FOR REPAIR. MULTIPLE DATES BELOW BUT 10/17/19 SPECIFIES DATE CONFIRMED AT GM DEALERSHIP ED RINKE.
NHTSA ODI 11230416
Jul 8, 2019Lights
REAR LED TAIL LAMPS HAVE A HIGH FAILURE RATE, LEAVING THE VEHICLE IN THE DARK AT NIGHT. THIS HAS OCCURRED 2 TIME OVER THE PAST 2 YEARS. LIGHT HAS NOW BEEN OUT SINCE JAN 2019 AND GM CLAIMS THEY ARE STILL WAITING ON THE PART.
NHTSA ODI 11230096
Jul 3, 2019Brakes
ATTEMPTED TO SLOW DOWN BY STEPPING ON BRAKES BUT THE PEDAL WAS EXTREMELY STIFF AND THERE WAS NO STOPPING ACTION. HAD TO ALMOST STAND ON THE BRAKE PEDAL WITH ALL MY FORCE TO GET THE VEHICLE TO STOP BEFORE ALMOST HITTING THE VEHICLE IN FRONT. WE HAD THE VEHICLE TOWED TO A DEALER AND THEY SAID THE BRAKE BOOSTER PUMP HAD FAILED AND NEEDED REPLACEMENT
NHTSA ODI 11229168
Jul 2, 2019Lights
DRIVERS' SIDE BRAKE LIGHT/TAIL LIGHT FAILURE AT 44K MILES. GMC REFUSES TO FIX UNDER WARRANTY (EVEN WITH EXTENDED WARRANTY PURCHASED) DESPITE THOUSANDS OF PEOPLE HAVING THIS ISSUE. DEALER QUOTED $1,000 TO FIX JUST THE ONE SIDE AND ADMITTED THIS IS A KNOWN ISSUE. I WAS STOPPED BY ANOTHER DRIVER AT A RED LIGHT TO INFORM ME OF THE ISSUE - HE SAID HE NEARLY HIT ME BECAUSE OF IT AND WAS SCARED.
NHTSA ODI 11229063
Jul 1, 2019Lights
THE PASSENGER SIDE TAILLIGHT ON THE VEHICLE WORKS INTERMITTENTLY. AS OF LATE IS HAS BEEN COMPLETELY OUT AND NOT FUNCTIONING AT ALL.
NHTSA ODI 11228836
Jun 24, 2019Lights
MY REAR TAIL LIGHTS (BOTH DRIVER AND PASSENGER SIDE) KEEP FLICKERING AND GO OUT INTERMITTENTLY. THEY ARE LED LIGHTS, NOT BULBS; THEREFORE, THEY CANT SIMPLY BE REPLACED WITHOUT INCURRING A COST OF $800+ PER LIGHT. THE DEALER CLAIMS THERE IS NO RECALL ON THE LIGHTS.
NHTSA ODI 11222216