What 267 owners told NHTSA about the 2016 GMC Canyon

On [XXX] at approximately 5:30p, I was driving normal highway speed when I saw what I thought was exhaust trailing behind. There were NO dash warning lights, engine temperature showing normal range, car was performing normally. I pulled over to shoulder, turned off car, released the hood latch. My husband tried to open hood but it was too hot. We then realized it was smoke coming from under hood, not exhaust. Smoke began to come inside car through vents. I quickly exited the car, and within a minute the entire front end engine area was engulfed in flames. 911 was called, fire, police, highway patrol responded. Fortunately there was no injury to myself or husband. There was also concern of starting a brushfire risk here in SoCal, but it was all extinguished thoroughly. Truck was towed to Al’s Towing, 475 W Vermont Ave, Escondido CA 92025, ph 760-745-5933. A report has been filed with our insurance USAA, inspection by adjuster is pending. I also notified Temecula GMC, where I purchased vehicle from, of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11605155

VEHICLE IGNITION KEY CAN NOT BE REMOVED AND IT DOES NOT STAY IN PARK. VEHICLE CAN CRASH CAUSING INJURIES AND PROPERTY DAMAGE VEHICLE HAS ABOUT 35000K MILES UNDER WARRENTY AND GMC REFUSES TO DO ANY THING ABOUT IT.

NHTSA ODI 11181036

I PURCHASED A GM 2016 CANYON IN OCTOBER, 2016 AND HAD DRIVEN IT NEARLY SIX MONTHS WHEN THE EVENT DECRIBED HERE OCCURRED. UP UNTIL APRIL 16, 2017, I HAD HAD NO PROBLEMS WITH THE TRUCK. HOWEVER, ON EASTER SUNDAY AFTERNOON, WHILE ATTEMPTING TO SLOW MY CANYON DOWN AND PREPARING TO STOP AT A STOP LIGHT, THE ENGINE SEEMED TO GO FORWARD OF IT'S OWN VOLITION AND THE TRUCK DID NOT RESPOND TO MY EFFORTS TO BRING IT TO A COMPLETE STOP. CONSEQUENTLY, MY VEHICLE STRUCK THE VEHICLE IMMEDIATELY IN FRONT OF IT. A SUBSEQUENT INTERNET SEARCH REVEALED THAT A TECHNICAL SAFETY BULLETIN ISSUED BY GM IN SEPTEMBER OF 2016 DESCRIBED THIS EVENT AS HAVING OCCURRED TO 2016 CANYON DIESEL ENGINES. MY VEHICLE HAS A GASOLINE ENGINE; NONETHELESS THE CONDITION WAS DESCRIBED IN THE BULLETIN (TSB 16-NA-276) AS: "SOME CUSTOMERS MAY COMMENT ON A SHUDDER AT LOW SPEEDS, AN IDLE SURGE WHEN STOPPED OR APPROACHING A STOP." THIS IDLE SURGE DESCRIBES EXACTLY WHAT HAPPENED TO MY VEHICLE AS I WAS ATTEMPTING TO SLOW DOWN AND STOP AT A RED LIGHT. ALTHOUGH THERE WAS NO DAMAGE DONE TO MY VEHICLE, THE OFFICER WHO INVESTIGATED THE ACCIDENT WOULD NOT LET US DRIVE OUR VEHICLE UNTIL IT HAD BEEN EXAMINED AND EVALUATED BY OUR LOCAL GM SERVICE DEPARTMENT. THE SERVICE PERSONNEL ADAMANTLY MAINTAINED THEN (AND NOW) THAT THE ACCIDENT DID NOT HAPPEN AS I DESCRIBED IT. I HAD TO CONTACT GMC CUSTOMER CARE CENTER TO HAVE 15 MINUTES WORTH OF DIAGNOSTICS DONE PER COMPUTER, ESP THE ENGINE CONTROL MODULE. THE TSB STATES: "IF YOU ENCOUNTER A VEHICLE WITH THE ABOVE CONCERN, REPROGRAM THE ENGINE CONTROL MODULE WITH THE LATEST CALIBRATIONS." LUCKILY, THE GENTLEMAN AT THE CUSTOMER CARE SERVICE WAS ABLE TO INTERVENE AND HAVE THE ENGINE CONTROL MODULE EVALUATED AND DOCUMENTATION THAT THERE WERE NO PROBLEMS WITH IT OR ANY OTHER "CONTROL MODULES" PROVIDED TO US BY OUR LOCAL GM SERVICE DEPARTMENT.

NHTSA ODI 10983898

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING 55 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. IN ADDITION, THE BRAKES ENGAGED WITHOUT WARNING AND WITHOUT THE ASSISTANCE OF THE DRIVER. THE VEHICLE DECREASED TO SPEEDS OF 20-30 MPH. THE CONTACT COULD NOT ACCELERATE BEYOND 30 MPH. IN ADDITION, OIL LEAKED ONTO THE EXHAUST MANIFOLD AND CREATED A BURNING ODOR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.

NHTSA ODI 10947348