Home · 2016 Ford Transit Low Roof 12 Pass · Complaints

What 151 owners told NHTSA about the 2016 Ford Transit Low Roof 12 Pass

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (151)Crash / fire / injury (13)Transmission & drivetrain (59)Engine (20)Body & structure (12)Electrical system (12)Fuel system (12)Seat belts (11)Brakes (10)Steering (7)Speed control (6)Suspension (6)

Newest first · 151 complaints · page 3 of 7

Oct 19, 2023Tires

The contact owns a 2017 Winnebago Fuse RV built on a 2016 Ford Transit chassis and equipped with Hankook Tires, Tire Line: Dynapro HT, Tire Size: 195/75/R16, DOT Number: T7W7HUH. The contact stated that while inspecting the RV it was discovered that all four tires had developed cracks that extended around the outer walls of the tires. The cause of the cracks was not yet determined. The manufacturer and dealer were not yet notified of the failure. The failure mileage was 38,068.

NHTSA ODI 11550881

Oct 11, 2023BrakesTransmission & drivetrainCrash1 death

The involved individual was found with altered mental status on a highway on 8/13/2023. The vehicle he had been driving was found in the highway median a few hundred feet away. He was admitted to a local hospital, diagnosed with blunt force injuries of the head, and pronounced brain dead on 8/14/2023. Autopsy examination revealed fractures of the skull, subdural and subarachnoid hemorrhage, and cerebral cortical contusions. Mechanical vehicle inspection revealed that the driveshaft flexible joint failed while the vehicle was in motion, with resulting driveshaft uncoupling and severe damage to surrounding vehicle components including the brake and fuel lines. Investigation was consistent with the decedent exiting the moving motor vehicle.

NHTSA ODI 11549353

Sep 28, 2023Electrical systemFire

The contact owns a 2016 Ford Transit. The contact stated that while the vehicle was parked unattended, it spontaneously caught fire. There were no warning lights illuminated prior to the failure. The doors failed to open. After the fire, the owner noticed that the wires were hanging from the door panel. The owner was able to extinguish the fire. There were no reported injuries. The fire department was not contacted. The air bags were deployed. A police report was not filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was unknown. The contact referenced the failure of Ford recall number 17S34.

NHTSA ODI 11547076

Sep 7, 2023Body & structure

The contact owns a 2016 Ford Transit. The contact stated that while the vehicle was parked, the interior door handle detached, trapping the contact inside the vehicle. No warning light was illuminated. The vehicle had been diagnosed by an independent mechanic and determined that the failure was with the door handle bracket and switch. The door handle was replaced. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 145,561.

NHTSA ODI 11543207

Aug 3, 2023Seat beltsSeats

The setbel latches brake easily, the outer holding of the latch brakes down quickly and leaves only the small plastic latch and they brake. Also, the upholstery on the seats wears down and disintegrate, this happens with one of the double seats in the rear of the vehicle.

NHTSA ODI 11536316

Jun 28, 2023Brakes

The contact owns a 2016 Ford Transit. The contact stated while driving 60 MPH, the contact heard an abnormal sound coming from the rear of the vehicle, but no warning light was illuminated. The contact was able to pull over into a parking lot and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and stated that the brake cable line had fractured and needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was not contacted. The failure mileage was 100,000. The VIN was not available.

NHTSA ODI 11529331

Jun 2, 2023Transmission & drivetrain

The contact owns a 2016 Ford Transit. The contact stated while driving 70 MPH, the brake line fractured, and there was a humming noise, and the driveshaft disintegrated from the front end of the vehicle. The vehicle was towed to the residence; however, a month later, the vehicle was towed to the dealer for a scheduled appointment. The vehicle was diagnosed as having a disassembled accelerator assembly. The contact referenced NHTSA Campaign Number: 17V408000 (Power Train) however, the VIN was not included. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 55,000.

NHTSA ODI 11525084

May 1, 2023Transmission & drivetrain

The driveshaft carriage bearing that connects the two driveshafts together. The center of the carriage bearing is deteriorating and causing a bad vibrations. This has progressively gotten worse and now can feel the vibrations at any speed.

NHTSA ODI 11519827

Feb 7, 2023Transmission & drivetrain

My van was called for a change of part called a coupler or quibo. The fact is that after this repair under warranty, the vehicle vibrates at 40m/h. I went back to the dealer and they told me that the toque converter was damaged and that it would cost me $3,546 to fix it. The vehicle went into recall perfectly and now it is failing due to the same repair

NHTSA ODI 11505957

Jan 23, 2023Fuel System, DieselEngine

The contact owns a 2016 Ford Transit. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact was able to push the vehicle to the side shoulder. The low engine mode message was displayed. The vehicle was towed to the local dealer where it was diagnosed that the high-pressure fuel pump failed, which caused fuel, metal, and debris to enter through the fuel lines. The fuel filters were replaced but the vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 169,000.

NHTSA ODI 11503220

Jan 17, 2023Transmission & drivetrain

The contact owns a 2016 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train) however, the part to do the recall repair was not yet available. An unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11502196

Nov 10, 2022Transmission & drivetrain

The contact owns a 2016 Ford Transit. The contact stated while driving at various speeds, the vehicle started shaking abnormally. The contact had to wait for the shaking to stop independently. The contact had taken the vehicle to a certified mechanic who diagnosed that the drive shaft needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the failure was related to an unknown recall; however, the vehicle year was not included. The approximate failure mileage was 102,000.

NHTSA ODI 11493075

Oct 31, 2022Body & structure

Sliding door jumps track, opening and or closing. Have driven home with door open because it wouldn't shut.

NHTSA ODI 11491644

Oct 7, 2022Equipment

The contact owns a Winnebago RV built on a 2016 Ford Transit chassis equipped with the original Cummins Onan generator with Model: 2.5HGJBB-1126A. The contact stated that while in use, the generator stalled. The contact then stated that he smelled a fuel odor throughout the RV. The RV was taken to the dealer where it was diagnosed that the fuel hose failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure however, no assistance was provided. The failure mileage was approximately 47,000. The contact stated failure mileage to be 27,000.

NHTSA ODI 11488415

Sep 14, 2022Transmission & drivetrain

The contact owns a 2016 Ford Transit. The contact stated that when the vehicle was shifted into drive(D), the vehicle would shudder and shake until the vehicle accelerated to 30 MPH. The contact stated no warning light was illuminated. The contact stated that the failure had become constant. The contact drove the vehicle to an independent mechanic, where it was diagnosed that the driveshaft coupling had failed and needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V408000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.

NHTSA ODI 11484487

Sep 1, 2022Transmission & drivetrain

The contact owns a 2016 Ford Transit. The contact stated that while driving at an undisclosed speed, the vehicle started to wobble. The vehicle was taken to the dealer where it was diagnosed that the driveshaft needed to be replaced. The contact referenced NHTSA Campaign Number: 19V767000 (Power Train). The manufacturer was notified of the failure and the contact was informed that the recall was closed and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 23,000. The VIN was unavailable

NHTSA ODI 11482463

Mar 25, 2022Transmission & drivetrain

The contact owns a 2016 Ford Transit. The contact stated the vehicle had not been driven since the vehicle was temporarily repaired by the dealer under NHTSA Campaign Number: 19V767000 (Power Train). The contact was informed by an independent mechanic that the failure would recur. The contact notified the manufacturer of the failure; however, no assistance was provided. The approximate failure mileage was 110,000.

NHTSA ODI 11458319

Dec 27, 2021Transmission & drivetrainBody & structureFire

The contact owns a 2016 Ford Transit. The contact stated that there was a rubbing burning order coming from inside the front end of the vehicle. The vehicle also had a vibration sensation whenever the vehicle was being driven. There were no warning lights on the vehicle. The contact contacted the dealer who stated that the flex disc had failed. The contact stated that this was a known issue for the vehicle. There was a recall and lawsuit involving the vehicle's rubber cupper between the transmission and driveshaft was made of plastic was causing severe failures. The manufacturer was made aware of the matter and had since been looking into the matter and informed the contact that their research was being furthered along regarding parts before something was to be done. The contact stated that the manufacturer had failed to provide a permanent fix or the guaranteed maintenance at replacing the part at every 30,000 40,000 miles. The approximate failure mileage was 71,000.

NHTSA ODI 11445067

Oct 13, 2021SuspensionWheels

The contact owns a 2016 Ford Transit. The contact stated that while the vehicle was being driven at a low rate of speed, the rear passenger's side wheel suddenly detached from the vehicle. The vehicle was towed to the local dealer who diagnosed that the rear axle bolts snapped off causing the wheel to detach from the vehicle. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 76,000.

NHTSA ODI 11436566

Oct 5, 2021Transmission & drivetrain

I received a safety recall via mail for a driveshaft coupling malfunction. I had no noticeable problem with my vehicle safety nor did I have a warning light or message on the instrument panel. I turned in the vehicle to the local "Gosch" Ford dealership to perform the inspection. My vehicle was turned in on 07/21/2021 and the dealership has yet to receive the part. However, it has not been returned to me with the dealer citing the fact that it is unsafe to drive without the repair. I continue to receive the same statement that I need to wait and check back each week.

NHTSA ODI 11435630

Sep 20, 2021Engine

While on a road trip with my 6 kids, I had a brake issue with my 2016 Ford Transit. The first time it happened, I was driving about 55 mph, hit the brakes and the engine revved & accelerated. I pumped the brakes, engine stopped revving. Honestly thought I did something wrong. Same thing happened again two days later. I stopped and cleaned the sensors hoping that would resolve the issue. The next day the same thing happened making it hard to stop. I went straight to Ford and had two Ford dealerships tell me the vehicle was fine. Brakes were checked and was told no problems. I asked if it could be a leak in brake booster and was told no. No lights were coming on. I took the van to Les Schwab and was told the same thing. Unsure what to do, my brother came to the rescue and took the van. He started driving it home to California from Colorado. I rented an RV and continued our road trip. 80 miles later, the engine on the van made a loud bang and ceased. No engine lights. My brother said the engine started having acceleration problems so he stopped and checked all of the fluids. Everything was fine and engine was not overheated. But, complete engine failure at 79,000 miles. This was July. Since then, we paid to have a new engine installed. My husband flew out to pick up the van and new engine started having problems. He had to fly back home. Ford has said that the new engine is bad so they are paying for rental car and getting another new engine installed. Still do not have van. It's been three months. My concern is something else is going on...just seems extremely strange. I am still worried about the braking and revving bit and wonder if anyone else has had a similar issue.

NHTSA ODI 11433682

Aug 31, 2021

2017 FORESTER 239ITS. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 16V-336. CONSUMER STATED THAT PARTS WERE UNAVAILABLE TO PERFORM RECALL RELATED REPAIRS.

NHTSA ODI 11431220

Aug 24, 2021Parking Brake

The contact owns a 2016 Ford Transit. The contact received notification of NHTSA Campaign Number: 21V631000 (Parking Brake) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer for the recall and the dealer informed the contact that upon inspection, the driveshaft was cracked however, the part for the recall repair was not available. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that they did not know when parts for the recall repair would be available. The failure mileage was approximately 230,000. The VIN was not available.

NHTSA ODI 11430326

Aug 13, 2021Transmission & drivetrain

The contact owns a 2016 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that there was an abnormal noise coming from the driveshaft while driving. Parts distribution disconnect.

NHTSA ODI 11429000

Aug 10, 2021Engine

The contact owns a 2016 Ford Transit. The contact stated that while driving at an undisclosed speed in a parking lot, the vehicle stalled without warning. The vehicle was towed to the dealer and diagnosed as an engine stall due to the fuel pump failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 74,000.

NHTSA ODI 11428554

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Working with the data? Download all 151 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Ford Transit Low Roof 12 Pass verdict →