Home · 2016 Ford Fusion Hev · Complaints

What 1,455 owners told NHTSA about the 2016 Ford Fusion Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,455)Crash / fire / injury (53)Engine (432)Transmission & drivetrain (305)Steering (170)Electrical system (131)Brakes (122)Engine & cooling (100)Fuel system (88)Airbags (53)Speed control (52)Body & structure (44)

2 of 1,455 complaints match · Fuel system · crash/fire/injury only · clear filters

Jan 10, 2018Fuel systemCrash

I WAS DRIVING SLOWLY UP A SMALL SLIGHT HILL, MADE A RIGHT TURN, THEN ANOTHER QUICK RIGHT TURN TO DRIVE STRAIGHT INTO A PARKING SPOT LOCATED IN A CONDO PARKING LOT AND TOOK MY FOOT OFF THE GAS TO PUT IT ON THE BRAKE. I WAS PROBABLY GOING 2 TO 3 MPH. A PERSON COULD HAVE OUTWALKED THE CAR. SUDDENLY THE CAR SEEMED TO HAVE A MIND OF ITS OWN AND LURCHED FORWARD. I PRESSED DOWN HARDER ON THE BRAKE, BUT IT DIDN'T STOP. IN ADDITION TO GOING FORWARD, THE CAR ALSO WENT ON A SLIGHT ANGLE TO THE RIGHT. AT SOME POINT I MUST HAVE PUT THE CAR INTO PARK, BECAUSE WHEN I WENT TO BACK UP AFTER HITTING A FIRE HYDRANT, THE CAR WAS IN PARK. THE FIRE HYDRANT WAS LOCATED IN A PLANT AREA LOWER THAN THE PARKING SPOT SURROUNDED BY A CURB. I AM UNSURE IF I ACCIDENTALLY PUT MY FOOT BACK ON THE GAS, BUT IT SEEMS TO ME THAT IS VERY UNLIKELY. I HAVE BEEN DRIVING FOR OVER 40 YEARS AND THE MOTION FROM THE GAS TO THE BRAKE IS A HABIT. I HAVE RESEARCHED THE WEB AND THERE ARE REPORTS FROM OTHERS THAT FORD FUSIONS HAVE LUNGED FORWARD WHEN TAKING THEIR FOOT OFF THE GAS AND PUTTING ON THE BRAKE. I WAS THE ONLY PERSON IN THE CAR AND THE ONLY ONE INVOLVED IN THE ACCIDENT AND I WAS NOT INJURED. THERE WERE NO WITNESSES.

NHTSA ODI 11061639

Apr 28, 2016Electrical systemFuel systemFire

INSERTING KEY INTO IGNITION FUEL PUMP WOULD KICK ON OCCASIONALLY, THE DOORS WOULDN'T ALWAYS UNLOCK UPON SHUTTING CAR OFF, DASH AND RADIO DELAYED COMING ON AT TIMES UPON STARTING, UNLOCKING DOORS WITH KEY FOB THERE WOULD BE STATIC COMING FROM BACK SPEAKERS, KEYLESS ENTRY WOULD UNLOCK BUT NOT ALWAYS RELOCK, A FEW TIMES THE KEY WOULDN'T START CAR THERE WOULD BE NO REACTION AT TURNING OVER, DASH WOULD LIGHT UP AT TIMES WHEN NO KEY WAS IN IGNITION AND CAR LOCKED, HEATER WOULD BLOW HOT AIR THEN TURN TO COLD AS IF A/C WAS ON, ONE DAY BATTERY WAS DEAD AND HAD TO JUMP IT NOTHING WAS LEFT ON AND CAR WAS LOCKED.

NHTSA ODI 10861936

Working with the data? Download all 1,455 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Ford Fusion Hev verdict →