What 1,143 owners told NHTSA about the 2016 Ford Focus RS

I believe it was the fuel system that failed. The safety of myself, my child, and other drivers was at risk. The Ford dealer I spoke to said my vehichle is not affected by the recall that causes this issue (18S32). The auto center I took the car to could not reproduce the incident. The vehicle has not been inspected by police or insurance. The check engine light was on at the time of the incident. I was at a stop at an intersection. When I was ready to proceed, I pressed the accelerator and the engine died. Pressing the gas did nothing. I was partially through the intersection where cross traffic does not stop when this happened. I turned the car off and back on and was able to get the car moving. This happened twice that night. The auto shop checked for error codes and found the following: P1450 No DTC definition found, P2195 O2 sensor signal biased, and P0507 Idle air control system revolutions per minute higher than expected. The auto center suggested I take the car back to the dealer for inspection as they can not diagnose. I fear for my family's safety while driving. I feel this problem is caused by the excessive vacuum in fuel vapor management system (Recall 18S32).

NHTSA ODI 11440617

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered upon the depression of the accelerator pedal without warning. The contact has had the dual-clutch transmission replaced five times under warranty; however, after each repair, the failure would return. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 21,000.

NHTSA ODI 11440535

UNKNOWN, The car stalls and the engine misfires. The check engine light comes on after that. While driving, the car suddenly stalls without warning. This has happen on multiple occasions.

NHTSA ODI 11440134

While driving my 2016 Ford Focus, the electric power steering suddenly failed. Instantly, it became extremely difficult to steer and fortunately, I was able to get the car off the road without causing an accident. A “steering assist fault” appeared on the information screen as well. This car has only 24300 miles on it. I firmly believe this is a serious safety issue and a recall is in order.

NHTSA ODI 11438739

The contact owns a 2016 Ford Focus. The contact stated while driving 80 MPH, the vehicle shut off with the check engine warning light illuminated. The contact had the vehicle towed to the dealer where they diagnosed the vehicle with engine failure. The contact had the engine replaced. A year later as her son was driving 65 MPH, the check engine warning light illuminated. The contact's son added antifreeze to the reservoir and drove the vehicle home. Once the vehicle was home, the vehicle would not restart. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with engine failure for a second time. The contact called the dealer and was informed that the engine would be covered under warranty. The manufacturer was also notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 82,000.

NHTSA ODI 11437485

The contact owns a 2016 Ford Focus. The contact stated that while driving or after refueling, the vehicle stalled but was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to the local dealer and was diagnosed with error code P1450 (Fuel intake system). The contact stated the failure was related to NHTSA Campaign number 18V735000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 80,000.

NHTSA ODI 11436813

The Check Engine Light came on and did not go off. The Auto Parts store ran a scan and three (3) codes, all of which were the same displayed as P1450. The Error Code deals with the Canister Purge Valve (CPV) malfunction and causing excessive vaccuum in the fuel tank. My car cuts off and stalls when I fuel up. It is becoming harder to start at times. The stalling concerns me because I do not want to be in traffic and it stalls out. I see there has been a Recall on other Ford Focus vehicles, but unfortunately mine was not included. Please investigate so that I nor any other drive may be left unsafe and have to pay out of pocket during these difficult times, when a Recall can cover the issues for free.

NHTSA ODI 11436651

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 30 MPH, the vehicle suddenly stalled and shut off. The contact stated that after waiting for several minutes the contact was able to restart the vehicle. The contact took the vehicle to the dealer who was unable to determine the cause of the failure. The failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 36,000.

NHTSA ODI 11436069

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle suddenly stalled. The failure usually occurred whenever there was less than half a tank of fuel. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was available. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 83,000.

NHTSA ODI 11435844

The contact owns a 2016 Ford Focus. The contact stated while driving, the vehicle was shaking and shuddering without warning. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission dual-clutch needed to be replaced. The vehicle was repaired three times however, the failure recurred. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The contact stated that the failure mileage was related to NHTSA Campaign number 18V169000 (Power Train) however, the VIN was not included. The failure mileage was approximately 40,000.

NHTSA ODI 11435907

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH, there was an abnormal sound coming from underneath the vehicle. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer, diagnosed, and repaired; however, the failure persisted. The contact was unsure of what part was replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was previously repaired under the recall however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.

NHTSA ODI 11435379

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 55 MPH, she heard an abnormal sound coming from underneath the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer and was diagnosed with needing the sway bar links replaced. The vehicle was repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 35,000. Consumer replaced sway bar link twice, once in Sept and second in Oct.

NHTSA ODI 11435135

My 2016 Ford Focus shakes when accelerating from a stop. From the 2nd to 3rd Rpm, it stalls and vibrates and sometimes jerks backwards. I have taken it to the dealership and they won't look at since its out of warranty. This has been happening for a couple of months.

NHTSA ODI 11434346

Power steering failed while driving making it difficult to steer car.

NHTSA ODI 11434277

Had recall from manufacturer for fuel tank issues. Was inspected and still have engine light on for codes P1450 (fuel tank vacuum bleed error. Was never repaired by dealer.

NHTSA ODI 11433749

The contact owns a 2016 Ford Focus. The contact stated that while the vehicle was stopped at a traffic light with the accelerator pedal being depressed the vehicle started to jerk. The contact stated no warning light was illuminated. The contact towed the vehicle to an unknown local dealer and made them aware of the failure. The contact was able to drive the vehicle back to his residence. The contact stated that the failure persisted. The contact then took the vehicle to DeLacy Ford (3061 Transit Rd, Elma, NY 14059, (716) 668-1200) to be diagnosed. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 67,000.

NHTSA ODI 11433171

The contact owns a 2016 Ford Focus. The contact stated while attempting to accelerate from a stop, the vehicle would shake, vibrate, and shudder. Also, the vehicle would roll backward although the transmission was in the drive position. The vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 25,000.

NHTSA ODI 11433224

I was driving down the interstate and the car died with no warning. I was able to get to side of road and checked to see what was going on. Nothing looked weird. I started the ignition and the car started right back up. I took it to mechanic but could not find anything. It happened a again a few weeks later. No check engine light or any warning lights ever came on.

NHTSA ODI 11432696

While driving the transmission will start to jeck. When I start to go after being stop at stop sign, it will start to jeck BAD it will shake the whole car. Had it at the Ford dealer THEY said it didn't read high enough to be repaired, something about only 75 needs to be 200. Which to me is [XXX]! THE CAR NEEDS TO BE FIX. He said the only good thing I still have 40000 miles before my warranty runs out THAT'S NOT FUNNY. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11432599

Driving down the road when the transmission clutch suddenly stopped shifting, and it felt like it slammed on the brakes, when it didn't shift. Took it to ford they said their is a recall on that part but not for my vehicle. I contacted ford.com and they said the same thing.

NHTSA ODI 11431476

my car has 47,000 miles and the transmission went bad. the transmission does not shift to the first gear or 3 gear. according to local mechanic

NHTSA ODI 11431395

The contact's son owns a 2016 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic, but the mechanic did not diagnose nor repair the vehicle. The vehicle was then towed to the dealer and diagnosed as transmission control module (TCM) failure. The vehicle was not repaired and remained at the dealer for 10 weeks, awaiting the transmission control module part. The contact stated that the manufacturer had mailed a notification for the extended warranty up to 150,000 miles for the transmission control module. The manufacturer was made aware of the failure and had the vehicle towed to the dealer and informed the contact's son that they were working on getting the TCM part to the dealer. The failure mileage was unknown.

NHTSA ODI 11431016

The contact's daughter owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would jerk upon the depression of the accelerator pedal. The contact stated that the vehicle made hard downshifts upon the depression of the brake pedal. As the failure worsened, the contact was notified by his daughter of the failure. Upon restart of the vehicle, the check engine warning light illuminated the instrument panel. The contact informed his daughter to take the vehicle to an independent mechanic for the vehicle to be diagnosed. The scanner retrieved a transmission failure. The following day, the contact took the vehicle to the dealer and was informed that the double-clutch transmission had failed and needed to be replaced. The manufacturer was notified of the failure and referred him to NHTSA. The vehicle had yet to be repaired. The failure mileage was 29,146.

NHTSA ODI 11430781

The contact owns a 2016 Ford Focus. The contact stated that while driving, the vehicle hesitated and failed to shift gears properly. The contact stated while driving 20 MPH, the RPM revved up to approximately 2,000 to 3,000 RPM and then back down to 2,000 RPM. The contact spoke with the dealer and was informed that the failure might be caused by the clutch actuator motor. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact was made aware of a Customer Satisfaction program however, the vehicle was not included. The contact was referred to the NHTSA for assistance. The approximate failure mileage was 64,000.

NHTSA ODI 11429730

The transmission slips and jerks at 4000 rpm's from acceleration and transmission does not go into reverse sometimes and over heats after 2 minutes of driving. It's available to be looked at. The car would not accelerate in the middle of driving on the highway. Just revs over 5000 rpm's. I took it to a transmission shop and they said it was the clutch which was going to be $3,000 to fix. My husband and my children have to experience the whiplash it gives you from the hard shifting. Also have to push it backward in neutral just to go anywhere because it has no reverse most of the time. There is a warning message on the dash that says transmission overheating wait 5 minutes and the check engine light is always on. They first appeared at 87,000 miles and it is horrible on gas I need to pay 20 dollars every 2 days just to go to work and back which I'm only work 15 minutes away. I have called my dealer no call back. I have called ford no call back. I even called the warranty place cause they sent me a notice and they said to call my dealer but they never called back

NHTSA ODI 11429083