Oct 20, 2017Electrical systemEngine
JUST FILLED MY GAS TANK UP THEN AS I LEFT THE GAS STATION GOT ABOUT 1 MILE UP THE ROAD THEN WHILE SITTING AT A STOPLIGHT I TURNED THE AC ON AND IDLE DIPPED, CAR FELT LIKE IT WAS GOING TO DIE(WHICH IT DID) THEN AS I TRIED TO RE-START, CEL CAME ON AND CAR WOULD NOT START. ABOUT 2 MORE TIMES AND IT FIRED UP ALONG WITH A SERVICE ENGINE SOON MESSAGE ... LUCKILY FOR ME I WAS A BLOCK AWAY FROM FUTURE FORD LINCOLN WHERE I ORIGINALLY PURCHASED THE VEHICLE. 3 DAYS LATER I GOT A CALL SAYING MY VEHICLE WAS READY FOR PICK UP. I GET THERE AND THEY TELL ME THAT THE REASON WAS DUE TO I HAD A AFTERMARKET POWER WIRE ROUTED OVER ENGINE ASSEMBLY CAUSING ELECTRICAL INTERFERENCE. SO THEY DISCONNECTED WHAT I PAYED A LOCAL PROFESSIONAL AUDIO SHOP $140 TO INSTALL 2 DAYS AFTER I GOT THE CAR. SO, LONG STORY SHORT, I GET IN THE VEHICLE ONLY TO SEE THAT MY FILL UP @ THE GAS STATION WAS GONE... THEY USED [XXX] NEAR 3/4 OF MY TANK OF GAS PUT OVER 100 MILES ON MY CAR AND I GET 2 BLOCKS AWAY FROM THE DEALER AND AT THE SAME LIGHT..... **** HAPPENS AGAIN!!!! TOOK IT RIGHT BACK TO THE DEALER. JUST GOT MY CAR BACK AFTER 13 DAYS IN THE SHOP AND I COULDN'T BE MORE PISSED! 4TH TIME I HAVE GONE TO PICK IT UP AFTER HEARING THAT THEY FIXED THE PROBLEM ONLY TO GET IN THE CAR, DRIVE IT, AND HAVE IT HAPPEN YET ANOTHER TIME! THEY EVEN TRIED TO TELL ME IT WAS MY RIGHT FRONT AXLE CAUSING THE PROBLEM THIS TIME AROUND. ( I JUST HAD THE LEFT FRONT AXLE REPLACED 2 MONTHS BACK AT ANOTHER DEALER) THROWING GREASE ON A CRANK SENSOR CAUSING MY CEL WITH DTC "P0106, P0236, P0340, P0344,P0365, P051B, P0532, P06A7, P08A9, P08B9" ...BLA BLA BLA... THEY DON'T KNOW WHAT THE PROBLEM IS BUT THEY KEEP WANTING TO TELL ME THEY FOUND THE PROBLEM! WHAT A WAIST OF BOTH OUR TIME. NOW THE CAR IS IN MY DRIVEWAY, WONT START, THROWING ABOUT 8 TO 12 CODES AND IM WAITING TO HEAR FROM FORD CUSTOMER CARE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI 11035325
Oct 17, 2017Transmission & drivetrainSpeed control
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN INITIALLY STARTING THE VEHICLE, IT FAILED TO ACCELERATE AND MADE A NOISE AS IF IT WERE FORCING THE ENGINE TO GO INTO GEAR. WHEN THE VEHICLE REACHED 40 MPH, IT DROVE SMOOTHLY. THE FAILURE OCCURRED FOR APPROXIMATELY TWELVE DAYS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000....UPDATED 12/11/17 *BF THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE CLUTCH WAS REPLACED THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. UPDATED 12/15/2017*JS
NHTSA ODI 11033997
Oct 12, 2017Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE ACCELERATING FROM A STOP SIGN, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (FRANK FLETCHER FORD LINCOLN, 3015 TURKEY CREEK RD, JOPLIN, MO 64801) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE FAILURE WAS NORMAL. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 20,500. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11033067
Oct 4, 2017Transmission & drivetrainEngine
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE IDLING, THE VEHICLE SHOOK, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE, AND OIL FROM THE ENGINE WAS PRESENT UNDER THE HOOD. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD SLIP INTO THE NEXT GEAR AND A GRINDING TYPE NOISE WAS HEARD COMING FROM THE DIFFERENTIAL. AFTER STARTING THE VEHICLE, THE TRANSMISSION WOULD ERRONEOUSLY SWITCH INTO THE NEUTRAL POSITION, CAUSING THE VEHICLE TO ROLL AWAY. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (GALPIN FORD IN VAN AYES, CA) WERE BOTH NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,500.
NHTSA ODI 11031764
Sep 18, 2017Electrical systemEngine
OUR FORD FOCUS STALLED AND COULD NOT RESTART. THE CAR WAS ABLE TO START UP WITH NO PROBLEM, RUN FOR A FEW MINUTES BUT STALLED WHEN DRIVING. THE BATTERY LIGHT CAME ON AND THE ENGINE WOULD NOT TURN OVER WHEN ATTEMPTING TO RESTART THE CAR. CAR HAD BEEN DRIVEN THE DAY BEFORE FOR WELL OVER AN HOUR WITHOUT ISSUE. NO ERROR CODE IS RETURNED TO THE TECHNICIAN WHEN RUNS A DIAGNOSTIC ON THE VEHICLE.
NHTSA ODI 11023911
Sep 13, 2017Transmission & drivetrain
BROUGHT MY FORD FOCUS DECEMBER 2016 NEW OFF THE LOT. STARTED NOTICING A SHUTTERING, HESITATION WITHIN THE TRANSMISSION DURING SLOW TAKE OFF AND WHEN I TRY TO SPEED UP. I GOT A CLASS ACTION LAWSUIT CARD IN THE MAIL A FEW DAYS AGO INFERENCE TO THIS ISSUE. HAVEN'T TOOK IT TO THE SHOP YET BECAUSE I ONLY HAVE ONE CAR IN MY FAMILY. SOMETHING HAS TO BE DONE WITH THIS ISSUE. I HAD A NEAR MISS BECAUSE THE CAR WOULD NOT SHIFT LIKE ITS DESIGNED TO DO SO WHEN STARTING OFF.
NHTSA ODI 11023374
Sep 7, 2017Transmission & drivetrain
CAR SHUDDERS UPON TAKING OFF WHETHER FAST OR SLOW; OKAY AFTER IN MOTION BUT IS GETTING WORSE. TOOK TO DEALER THEY SAID HAD RECALL FOR SHUDDERING ON 2015, NOT ON 2016. HAD 2009 FOCUS PREVIOUSLY SO OPTED TO UPGRADE. SORRY WE DID, EMBARRASSED TO TAKE ANYONE WITH US AS IT DOES NOT RIDE SMOOTH ON STARTING FROM A STOP. JERKS LIKE SOMEONE TRYING TO LEARN TO SHIFT AND NOT DOING CLUTCH RIGHT. LOVE THE LOOKS OF THE CAR, BUT NEVER TAKE ANYONE WITH AND LEERY TO TAKE IT ON A LENGTHY TRIP AS I AM NOT SURE IF SOMETHING WILL HAPPEN. THE DEALER SAID THEY HAD MANY COMPLAINTS BUT NOTHING THEY COULD DO IT WAS WITHIN RANGE. TOOK TO ANOTHER DEALER AND MECHANIC CONFIRMED THEY TOO HAD COMPLAINTS ABOUT IT. SOMETHING ABOUT NOT HAVING A TORQUE CONVERTER OR SOMETHING. TOOK BACK TO WHERE I BOUGHT IT AND HAVE ANOTHER APPOINTMENT NEXT WEEK, THEY ARE GOING TO HOOK SOMETHING UP AND DRIVE A WHILE AND SAID IT MAY NEED NEW CLUTCH. I SAY IF THERE ARE ONGOING COMPLAINTS AND MANY OTHERS HAVE SAME ISSUE, THEY NEED TO FIX IT WHEN IT IS IN FOR SERVICE; NOT WAIT FOR A RECALL. I WOULD LIKE IT RESOLVED SOON OR WILL TRADE IT IN FOR ANOTHER BRAND; I.E. TOYOTA. IT IS A SHAME TO HAVE A PRETTY CAR SIT IN THE GARAGE AND MAKE HEFTY PAYMENTS ON IT WHILE IT CONTINUES TO DEPRECIATE. I WISH I HAD MY OLD CAR BACK. NOTE: THIS HAS BEEN ONGOING SINCE WE PURCHASED VEHICLE BUT BELOW IT ASKS WHEN AND WANTS A SPECIFIC DATE SO I JUST ENTERED 05/01/2017.
NHTSA ODI 11022100
Sep 6, 2017Transmission & drivetrain
MY 2016 AND MY 2015 FORD FOCUS HAS TRANSMISSION PROBLEMS. THEY WILL NOT HOLD A HILL AND THEN START TO ROLL BACKWARDS IF IN DRIVE AND WAITING AT A LIGHT. THE TRANSMISSION WILL SLIP IN LEFT OR RIGHT TURNS AND WILL ALSO HAVE CLUTCH ENGAGING PROBLEMS. BOTH VEHICLES HAS BEEN A VERY TROUBLESOME VEHICLE WHEN IT COMES TO BEING ABLE TO DRIVE FORWARD. I DO NOT TRUST THEM WHEN MAKING A LEFT TURN WHEN TRAFFIC IS COMING BECAUSE OF THE SLIPPAGE MAKES IT VERY DIFFICULT TO BE SAFE.
NHTSA ODI 11021851
Aug 31, 2017Steering
WHEN DRIVING THIS VEHICLE, THE POWER STEERING FAILS WITHOUT WARNING. THE POWER STEERING LIGHT ON THE DASHBOARD ILLUMINATES AND BEEPS S (DRIVER ASSIST FAILURE TAKE IN IMMEDIATE FOR SERVICE). THE CAR IS IS STILL MOVING. THE ENGINE IS RUNNING. THE STEERING WHEEL IS TIGHT AND HARD TO TURN. THE FIRST TIME THIS HAPPEN, I WAS STOPPED AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN I PUT MY EMERGENCY FLASHERS ON AND PROCEED WITH CAUTION TO THE PARKING LOT. WHEN I RESTARTED THE VEHICLE THE POWER STEERING WAS WORKING. THE SECOND TIME THE POWER STEERING FAILED, I WAS IN THE CENTER LANE. DRIVING 35 TO 40 MPH. TRAFFIC WAS HEAVY AND MOVING AT A STEADY PACE. THE DASH BOARD LIGHT CAME ON AND THE SYSTEM BEEPED. ( DRIVER ASSIST FAILURE TAKE IN IMMEDIATE FOR SERVICE) I WAS NOT AT A RED LIGHT THIS TIME . I TURNED ON MY EMERGENCY FLASHERS AND REDUCED MY SPEED. AFTER THE VEHICLE WAS STOPPED. I WAITED ABOUT 30 SECONDS AND RESTARTED THE VEHICLE. I DROVE IMMEDIATELY TO DEALERSHIP AND THE CAR IS IN FOR SERVICE . MY FIRST CAR PAYMENT IS NOT DUE. THIS IS A PRE OWNED CERTIFIED FORD FOCUS 2016. I WOULD LIKE FOR FORD TO REPURCHASE THIS CAR.
NHTSA ODI 11020974
Aug 25, 2017Visibility & wipers
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS OCCASIONALLY STOPPED WORKING WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD OCCUR DURING A RAINSTORM. THE VEHICLE WAS TAKEN TO THE DEALER (STUCKEY FORD AND SUBARU, LOCATED AT 500 BROAD ST, HOLLIDAYSBURG, PA 16648; (814) 695-9862) WHERE IT WAS DIAGNOSED THAT THE MOTORS NEEDED TO BE REDESIGNED BY THE MANUFACTURER; THEREFORE, THEY COULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,000. ..UPDATED 10/25/17 *BF *JS
NHTSA ODI 11019519
Jul 31, 2017Speed control
TL* THE CONTACT OWNS A 2016 FORD FOCUS. AFTER DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND WAS ABLE TO OPERATE THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
NHTSA ODI 11011643
Jul 31, 2017
I HAVE BEEN NOTICING FOR THE PAST 4 MONTHS THAT MY CAR HAS LITTLE TO KNOW PICK UP ACCELERATING, SPECIALLY UP A HILL. IT SEEMS TO BE BOGGING OR SHUTTERING. I RECENTLY RECEIVED A RECALL NOTICE FOR THE TRANSMISSION AND THE 2016 AND I AM WONDERING IF THIS IS THE PROBLEM THAT IS AFFECTING MY CAR.
NHTSA ODI 11011680
Jul 26, 2017Transmission & drivetrain
MY 2016 FOCUS HAS BEEN GIVING ME ISSUES SINCE I PURCHASED IT IN AUGUST 2016. I HAVE EXPERIENCED EXCESSIVE SHUDDERING AND JERKING DURING ACCELERATION AT A SLOW OR FAST ACCELERATION. I HEARD A TICKING NOISE WHEN THE CAR IS IN DRIVE OR PARK. I FINALLY WAS ABLE TO GET AN APPOINTMENT WITH THE SERVICE DEPARTMENT TO GET THE ISSUE CHECKED OUT BUT ITS 2 WEEKS AWAY(8/15/17). ALL FORD DEALERSHIPS IN BATON ROUGE, LA ARE BACKUP DUE TO THE ISSUES WITH THE TRANSMISSION. ONE OF THE SERVICE DEPARTMENTS TOLD ME THAT ALL THEY CAN DO IS RESET THE TRANSMISSION AND IT SHOULD FIX THE PROBLEM. THE FORD DEALERSHIP I BROUGHT MY CAR FROM TOLD ME THAT THEY DON'T HAVE A TRANSMISSION GUY TO EVEN LOOK AT MY CAR AND TO GO SOMEWHERE ELSE.
NHTSA ODI 11010758
Jul 11, 2017
CLUTCH AND TRANSMISSION ISSUES PENDING POSSIBLE AIR BAG RECALL ENGINE STILL RUNNING WHILE PARK UNAUTHORIZED REPAIR DONE WHEN GETTING A SECOND OPINION TO HAVE IT DIAGNOSED ONLY.VEHICLE ISSUES ARE WHILE IN MOTION IN CITY STREETS IN HIGHWAY AND TURNING.
NHTSA ODI 11004671
Jun 28, 2017Body & structure
BOTH HATCH STRUTS FAILED WITHIN 1 YEAR OF PURCHASING THE CAR NEW FROM DEALER. STRUTS FAILED WITHOUT WARNING AND HATCH DROPPED ON HEAD. AFTER STRUT FAILURE, THE HATCH WAS A SERIOUS SAFETY HAZARD AS IT WOULD SLAM SHUT IN A WAY THAT WOULD EASILY TAKE OFF A FINGER OR A HAND.
NHTSA ODI 11002010
Jun 22, 2017Transmission & drivetrainCrash
TRANSMISSION SLUGGISH, DE ACCELERATES HAS CAUSED TWO ACCIDENTS ONE ON THIS CAR AND THE OTHER ON MY OTHER 2016 FORD FOCUS WHICH I GOT RID OF LASTJULY
NHTSA ODI 11000564
Jun 20, 2017Transmission & drivetrain
I PURCHASED THE VEHICLE FEB 23, 2017 WITH 137 MILES ON IT. DROVE IT OFF THE LOT WITHIN A MONTH OF HAVING THE CAR IT STARTING MAKING A WEIRD NOISE KIND OF LIKE A CLANKING NOISE IN THE FRONT ENGINE AREA, CONTACTED THE DEALERSHIP THEY STATED THIS WAS NORMAL NOISES FOR A 2016 FORD FOCUS. THE NOISES CONTINUED TO GET LOUDER TOOK IT BACK THIS TIME THEY SAID IT WAS THE CLUTCH DOWNSHIFTING(MIND YOU IT MAKES THE NOISE BEFORE THE CAR EVEN HAS A CHANCE TO EVEN GET TO A SPEED HIGH ENOUGH TO SHIFT SO HOW IS IT DOWNSHIFTING?) IT ALSO IS HAVING ISSUES WITH THE REMOTE START YOU START IT WITH THE REMOTE START IT SHUTS OFF, START IT AGAIN SHUTS OFF AGAIN, START IT FOR THE 3RD TIME IT STARTS YOU GO TO UNLOCK THE CAR TO GET IN AND THE CAR SHUTS OFF AGAIN ( NOT NORMAL AND IT WAS INSTALLED FROM THE FACTORY NOT AFTERMARKET) NOW THE CAR HAS BEEN HESITATING TO SHIFT AS WELL AS LUNGING WHEN IT DOES SHIFT AND WHEN WE BRING IT TO THE DEALERSHIPS SERVICE DEPARTMENT THEY TELL US THIS IS ALL NORMAL AND THEY HAVE A BULLETIN FROM FORD STATING THAT IT IS "NORMAL " FOR THIS YEAR VEHICLE.
NHTSA ODI 11000258
Jun 16, 2017Transmission & drivetrainSpeed control
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY BECAUSE THE GEARS WERE SLOW TO CHANGE OVER. WHEN THE GEARS FINALLY CHANGED OVER, THE VEHICLE LUNGED FORWARD. THE DEALER (FREMONT FORD, 39700 BALENTINE DR, NEWARK, CA 94560, (510) 651-5600) STATED THAT THE CONDITION WAS NOT SEVERE ENOUGH TO REPLACE THE TRANSMISSION AND CLUTCH ASSEMBLY. THE CONTACT WAS UNCERTAIN IF THE DEALER PROVIDED AN APPROPRIATE REMEDY AND WAS WAITING FOR THE MANUFACTURER TO PROVIDE A SOLUTION. THE VEHICLE WAS PARKED AND STORED DUE TO THE INTERMITTENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
NHTSA ODI 10995579
Jun 5, 2017Electrical system
RODENTS ATE THROUGH WIRING EFFECTING EMISSION CABLE (LOCATED AT REAR OF VEHICLE--JUST BELOW GAS TANK)--THIS HAD TO BE REPLACED COSTING APPROX $500.--PARTS TOTALED ONLY $15. LABOR COSTS TOTALLY RIDICULOUS--
NHTSA ODI 10993302
May 31, 2017Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 FORD FOCUS. ON SEVERAL OCCASIONS, WHEN THE CONTACT RELEASED THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS. THE CONTACT STATED THAT THE FAILURE OCCURRED WHETHER THE VEHICLE WAS ON AN INCLINE OR ON A FLAT ROAD SURFACE. THE VEHICLE WAS TAKEN TO THE DEALER (CENTRAL FORD LOCATED AT 1801 AR-69 SPUR,TRUMAN, AR 72472) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
NHTSA ODI 10992475
May 30, 2017SteeringTransmission & drivetrain
"TAKATA RECALL" THERE IS A RATTLING NOISE WHILE DRIVING, ALONG WITH VIBRATION AND TRANSMISSION SHUDDER IN SECOND GEAR. THE CAR FEELS LIKE IT WANTS TO GIVE OUT. THERE IS ALSO A GRINDING NOISE WHILE BREAKING AND TURNING. ALL OF THE CONCERNS MENTIONED ARE WHILE DRIVING REGARDLESS OF CITY STREET OR HIGHWAY. THE RATTLING NOISE WILL SOMETIMES OCCUR WHILE THE CAR IS OFF AND PARKED, ESPECIALLY RIGHT AFTER SHUTTING THE CAR OFF.
NHTSA ODI 10992129
May 25, 2017AirbagsCrash2 injuries
TL* THE CONTACT'S DAUGHTER OWNED A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 30 MPH, THE DRIVER STRUCK THE REAR OF ANOTHER VEHICLE. ALL AIR BAGS EXCEPT THE DRIVER KNEE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED BRUISES TO HER CHEST AND HANDS AND THE FRONT PASSENGER SUFFERED BACK INJURIES. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S AUTO INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO ENCINITAS FORD 1424 ENCINITAS BLVD, ENCINITAS, CA 92024. THE DEALER STATED THAT THE CONTACT SHOULD SPEAK TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
NHTSA ODI 10991642
May 22, 2017
"TAKATA RECALL" WHEN I TAKE OFF MY CAR JERKS AND ALMOST JUMPS LIKE. IT ACTS LIKE ITS DOUBLE SHIFTING OR HAVING A HARD TIME SHIFTING. I HAD FORD LOOK AT IT AND THEY SAID THEY COULDNT HELP ME UNTIL IT GETS WORSE. I WILL BE REALLY UPSET IF SOMETHING GOES AFTER MY WARRANTY IS GONE. A BRAND NEW CAR SHOULDNT DRIVE LIKE THIS.THEY TOLD ME ITS THE CLUTCHING SYSTEM THAT CAUSES IT TO DO THIS . THAT IS WHAT THEY TOLD ME AT FORD ,BUT EONT REPLACE UNTIL IT GETS WORSE.
NHTSA ODI 10991027
May 16, 2017Transmission & drivetrain
LETTER FROM SENATOR PORTMAN ON BEHALF ON CONSTITUENT RE THE SAFETY OF 2016 FORD FOCUS. *LD THE CONSUMER STATED THE VEHICLE'S TRANSMISSION FAILED AFTER ONLY 9,000 MILES. THE CONSUMER WAS ADVISED THAT THE TRANSMISSION FAILURE WAS A VERY COMMON OCCURRENCE WITH THIS VEHICLE, THE REPAIRS WERE TEMPORARY BECAUSE OF THE DESIGN NOT THE PARTS, AND THE FAILURE WOULD MORE THAN LIKELY RECUR IN 9,000 MILES OR LESS. THE CONSUMER WOULD LIKE FOR THE MANUFACTURER TO PURCHASE THE VEHICLE BACK FOR THE FULL ORIGINAL PURCHASED AMOUNT. THE VEHICLE WAS TEMPORARILY REPAIRED. UPDATED 05/16/2017*JS UPDATED 07/26/2017*JS
NHTSA ODI 10985308
May 9, 2017Transmission & drivetrainElectrical system
VEHICLE EXPERIENCING TRANSMISSION SHUTTER RELATING TO SERVICE BULLETIN 16-0109. PROGRESSIVELY GETTING WORST AND I AM SCARED IT WILL CAUSE AN ACCIDENT. TOOK VEHICLE IN 3 TIMES FOR THE SAME ISSUE. ALSO ISSUES WITH DISPLAY AND PHONE UNABLE TO HANG UP DURING CALLS WHILE USING DISPLAYS BUTTON AND STEERING BUTTON.
NHTSA ODI 10984435