May 16, 2019Transmission & drivetrainEngine
WELL WE BOUGHT THIS 2016 FORD FOCUS SE AND THE TRANSMISSION WILL NOT SHIFT RIGHT AND THEIR A LOT OF PEOPLE HAVING THE SAME TROUBLE AND IT CAN NOT BE FIX.WE PAY A LOT OF MONEY FOR THIS CAR AND THEY SHOULD BUY IT BACK.THEIR IS ALL KIND OF LAW SUITE ON THIS MATTER THEY SHOULD TAKE CARE OF THIS PROBLEM FOR US.
NHTSA ODI 11208129
May 12, 2019Electrical systemBody & structureFire
" TAKATA RECALL" I WAS DRIVING TO WORK WHEN MY CAR STARTED SMELLING HOT. I LITERALLY JUST LEFT MY HOUSE I WAS ABOUT 5 MILES FROM HOME. IT SMELLED LIKE HOW YOU USE THE HEATER FOR THE FIRST TIME DURING COLD WEATHER. I CHECKED THE GAUGES TO MAKE SURE I WAS NOT OVER HEATING. I HAD NO WARNING LIGHTS POP ON AND MY TEMP GAUGE WAS NORMAL. I THAN STARTED SEEING SMOKE COMING FROM THE SIDE OF THE HOOD. I PULLED OVER ON THE SIDE OF THE ROAD AND GOT OUT. THE ENTIRE CAR UNDER NEATH WAS ON FIRE. I IMMEDIATELY GOT AWAY FROM THE CAR AND WAITED FOR THE FIRE DEPARTMENT AND POLICE TO COME.
NHTSA ODI 11207047
May 9, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD AND HESITATED TO ACCELERATE. NO WARNING LIGHTS ILLUMINATED. ORDUS FORD, INC. (123 S PORT CRESCENT ST, BAD AXE, MI 48413 (989) 269-9245), DIAGNOSED THE VEHICLE BUT DID NOT FIND THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. *BF *AS
NHTSA ODI 11206473
May 6, 2019Wheels
TIRES ARE WEARING OUT ON THE INSIDE A LOT FASTER. AM ON 3RD SET THE FIRST TWO SETS DID THIS AND THE DEALER SAID THE ALIGNMENT WAS FINE. I.FEEL THIS IS A SAFETY HAZARD AS A CURSORY INSPECTION OF THE TIRES LOOKS OK BUT IF YOU GET ON THE GROUND TO CHECK THE INSIDE PART THE WEAR WILL BE ALARMING. I WENT ONLINE TO CHECK MESSAGE BOARDS FOR THIS MODEL AND NUMEROUS OTHER PEOPLE HAD THE SAME ISSUE.
NHTSA ODI 11205745
May 2, 2019Fuel system
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V350000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO PARKS FORD LINCOLN OF GAINESVILLE (3333 N MAIN ST, GAINESVILLE, FL 32609, (352) 372-4251) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO THE RECALL AND THAT THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO LOANER VEHICLE OPTION. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
NHTSA ODI 11205187
Apr 30, 2019Fuel system
THE FUEL LINE THAT CONNECTS TO THE GAS TANK IS LEAKING AND I CANT GET THE THE CAR TO START EVEN THOUGHT IT'S AT 5 MILE LAST TIME I WAS ABLE TO TURN MY CAR ON WHEN I WAS PARKED IN MY BARRACKS PARKING LOT
NHTSA ODI 11204897
Apr 28, 2019Transmission & drivetrain
TRANSMISSION WILL NOT SHIFT FROM 1ST TO 2ND, VEHICLE IS ONLY 3 YEARS OLD 55K MILES ON IT.
NHTSA ODI 11204260
Apr 23, 2019AirbagsCrash2 injuries
I GOT INTO A CAR ACCIDENT ON APRIL 22 2019 AND MY STEERING WHEEL AIR BAG DID NOT DEPLOY. MY WHOLE FRONT OF THE CAR WAS WAS DESTROYED AND THE AIRBAG UNDER THE STEERING WHEEL DEPLOYED. I'M REPORTING THIS BECAUSE IT MAY NOT HAVE KILLED ME BUT IT COULD KILL SOMEONE.
NHTSA ODI 11203268
Apr 19, 2019EngineFuel system
I WAS NOTIFIED THAT MY CAR HAS BEEN RECALLED. I WAITED A FEW MONTHS FOR THE DEALERSHIP TO CALL ME TO LET ME KNOW WHEN I CAN BRING MY CAR IN. I DECIDED TO TAKE IT UPON MYSELF TO REACH OUT TO THEM AND WAS TOLD TO BRING IT IN. THAT BEING SAID, I HAD RESCHEDULED MY APPOINTMENT SEVERAL TIMES (BECAUSE LIFE HAPPENS). I REACHED OUT AGAIN TO RESCHEDULE AND DID NOT RECIEVE A RESPONSE. I REACHED OUT THE LHM CUSTOMER SERVICE, THEY SAID SOMEONE WILL BE CONTACTING ME BUT NEVER DID. I FEEL LIKE I AM BEING IGNORED, AND I WANT THIS CAR FIXED OR OUT OF MY LEASE. MY CAR VIBRATES SINCE I BOUGHT IT, AND NOW IT KIND OF SHAKES WHEN I DO A TURN.
NHTSA ODI 11202583
Apr 18, 2019EngineFuel system
MY CHECK ENGINE CAME ON AND NOW MY CAR LOST ALL POWER AND EVERY TIME I PUT MY FOOT ON THE GAS IT ACTS LIKE IT'S ABOUT TO STALL OUT I'M WORRIED FOR MY SAFETY BECAUSE THIS IS JUST THE FIRST DAY AND MY VEHICLE IS ALREADY ACTING UP I CALLED MY DEALERSHIP NO ANSWER I'M VERY UPSET IF I DIE BECAUSE OF YOU'RE COMPANY AND DEALERSHIP FAILURE BETTER BELIEVE MY FAMILY WILL SUE ESPECIALLY SINCE I'VE TRIED TO CONTACT MY DEALER MULTIPLE TIMES
NHTSA ODI 11197224
Apr 16, 2019Transmission & drivetrain
WHEN I AM ACCELERATING FROM A COMPLETE STOP IT SHUTTERS VERY BAD. IT HAPPENS WHEN TURNING AND I HAVE TO SPEED UP, IT REALLY GETS BAD WHEN I'M AT A COMPLETE STOP AND I HAVE TO TAKE OFF UPHILL. IT ALMOST FEELS LIKE IT IS HAVING PROBLEMS GOING INTO GEAR. IT ONLY DOES THIS WHEN I AM ACCELERATING. I TOLD FORD MARSHAL IN O'FALLON MO AND THEY SAID IT WAS THE "CLUTCH AND IT WAS WITHIN LIMITS." (WHATEVER THAT MEANS)THIS IS WHEN I STILL HAD A WARRANTY. BUT NOW I DON'T. I'M A LITTLE DISAPPOINTED IN THIS MATTER. THEY SHOULD HAVE FIXED IT WHILE I HAD A WARRANTY.
NHTSA ODI 11196605
Apr 16, 2019Fuel system
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PERU FORD (800 N BROADWAY, PERU, IN 46970, (765) 472-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11196693
Apr 11, 2019Engine
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO SAM GALLOWAY FORD LINCOLN (1800 BOY SCOUT DR, FORT MYERS, FL 33907, (888) 699-0916) DUE TO ENGINE FAILURE. THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE IT WAS NINE MILES OVER THE WARRANTY COVERAGE MILEAGE LIMIT. THE DEALER SUGGESTED A COMPLETE REPLACEMENT OF THE ENGINE AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC REPLACED THE ENGINE, WHICH ONLY LASTED ONE WEEK. THE MECHANIC REPLACED THE ENGINE WITH ANOTHER ONE, WHICH LASTED SEVERAL MONTHS BEFORE FAILING AGAIN. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY STRANDED IN ANOTHER STATE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 11195588
Apr 10, 2019Fuel system
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST VALLEY CHRYSLER JEEP (21422 ROSCOE BLVD, CANOGA PARK, CA 91304, (818) 348-7510) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11195456
Apr 9, 2019Fuel system
TAKATA RECALL. WHEN YOU PRESS THE GAS PEDAL THE ENGINE STALLS & STARTS TO SHAKE. IT HAPPENS IN THE STREET EVERY TIME YOU PRESS THE GAS PEDAL AFTER YOU BREAK ON A RED LIGHT OR STOP SIGN.
NHTSA ODI 11195296
Apr 3, 2019Electrical systemFuel system
THE VEHICLE SHUTS DOWN, WHILE COMING TO A STOP. THE MESSAGE IN THE WINDOW READS, PUT THE CAR IN PARK IN RESTART THE VEHICLE. THIS HAS HAPPENED ON FOUR OCCASIONS. MOST RECENTLY THREE WEEKS AFTER SERVICING FOR THE SAME PROBLEM. ON THIS MOST RECENT OCCASION, SUNDAY, MARCH 31ST., I STOPPED TO PUT THE CAR IN REVERSE TO PARK AND BEGIN TO MOVE THE VEHICLE SHUT DOWN. I WAS IN FRONT OF MY HOME PARKING.
NHTSA ODI 11193629
Apr 2, 2019Electrical system
IVE HAD SEVERAL OCCASIONS WHERE I HAVE MY KEYS IN MY PURSE NEVER OPENED THE HATCH IN THE BACK WENT INSIDE A STORE CAME BACK OUT TO MY HATCHBACK DOOR OPEN THIS IS VERY CONCERNING TO ME I DO HAVE MY SONS BASEBALL EQUIPMENT AND MY SPEAKERS IN WHICH ONE GOT STOLEN I NEED TO KNOW IF ANYTHING IS GOING TO BE DONE SOON SO I KNOW WHAT MY NEXT STEPS ARE GOING TO BE.
NHTSA ODI 11193330
Apr 2, 2019Transmission & drivetrainBody & structureEngine
AS I WAS ON MY WAY TO WORK DRIVING ON THE FREEWAY GOING 67MPH ON CRUISE CONTROL I WAS IN THE 2ND LANE IN FROM THE RIGHT . I FELT SOMETHING BUMPY UNDERNEATH MY FEET AND AS I LOWERED MY RADIO I HEARD A SCRAPING SOUND AND THEN IT FELT LIKE SOMETHING WENT UNDERNEATH MY TIRES AND I HEARD WHEN IT PULLED AND BROKE THE FRONT GRILL MADE ME SWERVE THANK GOD NO ACCIDENT. AS I WAS PULLING TO THE RIGHT IT FELT LIKE I WAS DRAGGING THE PANEL AND PARTS OF MY BUMPER. SURE ENOUGH THE UNDERNEATH PANEL CAME OFF AND THAT'S WHAT CREATED THE WHOLE BODY DAMAGE.
NHTSA ODI 11193320
Apr 1, 2019Transmission & drivetrainEngine
I BOUGHT THIS 1996 FORD FOCUS SE A YEAR AGO AND THE TRANSMMISON SLIPS ON COLD MORNING AND THAN IT SLIPS ALL THE TIME NOW AND IT ONLY HAS 60000 MILES ON IT
NHTSA ODI 11193159
Mar 29, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE THE GEAR WAS IN REVERSE, THE VEHICLE ACCELERATED FORWARD INSTEAD OF IN REVERSE. THE FAILURE OCCURRED INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. CROWN FORD (256 SWAIN ST, FAYETTEVILLE, NC 28303, (910) 920-9614) DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
NHTSA ODI 11192502
Mar 22, 2019Engine
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE DRIVER DROVE THE VEHICLE HOME. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO SANTA FE FORD (LOCATED AT 16330 NW US HWY 441, ALACHUA, FL 32615, (866) 371-2255) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO ROUNTREE MOORE FORD (LOCATED AT 2588 W US HWY 90, LAKE CITY, FL 32055, (386) 269-9093) REGARDING NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER STATED THAT A FAULTY CODE WAS NOT FOUND AND NO FURTHER ACTION WAS NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NO LONGER INCLUDED IN THE RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 27,965.
NHTSA ODI 11190925
Mar 20, 2019Engine
MORE THAN 3 MONTHS AGO I RECEIVED INITIAL NOTIFICATION OF THE FOLLOWING RECALL BY MAIL: NHTSA RECALL NUMBER: 18V735 RECALL DATE: OCTOBER 22, 2018 MANUFACTURER RECALL NUMBER: 18S32. I HAVE YET TO RECEIVE A FOLLOW UP WITH A REMEDY FOR THIS ISSUE, AND I FEEL LIKE I'VE WAITED LONG ENOUGH. ESPECIALLY BEING THAT THIS IS AN ENGINE VEHICLE, I DON'T FEEL SAFE DRIVING MY VEHICLE, ALTHOUGH I HAVE TO IN ORDER TO GET BACK AND FORTH FROM WORK. NOTHING SPECIFIC HAS HAPPENED TO MY VEHICLE YET, I AM SIMPLY JUST UNHAPPY THAT THERE IS STILL NO FIX FOR THIS ISSUE, WHICH I'VE BEEN TOLD I AM WITHIN MY RIGHTS TO DO. THANK YOU.
NHTSA ODI 11190261
Mar 20, 2019Transmission & drivetrainElectrical systemFuel system
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE FUEL MILEAGE DISPLAYED 50 MILES WHEN THE TANK WAS HALFWAY FILLED. THE CONTACT ALSO MENTIONED THAT THE SPEEDOMETER AND FUEL GAUGE NEEDLES WERE RAPIDLY FLUCTUATING. ALSO, WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT TURNED THE VEHICLE OFF AND HEARD AN ABNORMAL TICKING NOISE WHEN THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 30,000.
NHTSA ODI 11190321
Mar 13, 2019Engine
2016 FORD FOCUS. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE. *LD *TR
NHTSA ODI 11185210
Mar 13, 2019Fuel systemAirbagsElectronic Stability Control (esc)EngineCrash
I PURCHASE A 2016 FORD FOCUS TODAY AND THERE'S ONE OPEN RECALL ON MY VEHICLE. THE TAKATA RECALL AND I WOULD LIKE FOR THIS ISSUE TO BE FIXED BECAUSE IT SOUNDS DANGEROUS FROM THE RESEARCH I DID ON THE RECALL. PLUS I HAVE MY 1ST CAR WRECK A COUPLE MONTHS AGO AND MY CAR WAS TOTALED OUT. I WANT TO BE SAFE BEHIND THE WHEEL AND I HAVE A LITTLE BOY; WHO WILL BE A PASSENGER IN THE VEHICLE I DON'T WANT MY CAR TO STOP IN THE MIDDLE OF THE STREET AND CAUSE A ACCIDENT AND MY SON GET HURT. PLEASE CONTACT ME AT: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 11186688