May 26, 2021SteeringCrash1 injury
The contact owned a 2016 Ford Focus. The contact stated that while driving at approximately 10 mph, she made a left turn and the steering wheel seized. No warning light was illuminated. The vehicle crashed into the side of a house. There were people inside the house, however, they were not injured and medical attention was not received. The contact did not have her seat belt on and her face hit the dashboard upon impact. The air bags deployed. The contact did not receive medical attention on the scene but later went to the hospital for injuries sustained to her face. A police report was filed. The vehicle was towed to the tow yard and deemed totaled by the insurance company. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was 43,720.
NHTSA ODI 11418625
May 20, 2021Speed controlEngineFuel system
My car idles up high often and the car will speed up on it's own. When at a complete stop it struggles to stay on. Sometimes it will cut off. It has shut off while driving as well. It jerks when taking off from a complete stop. After putting gas in the car it will not start immediately. I have to pump the gas pedal for a few seconds. It eventually starts. At Autozone I had a code test ran on it and it suggested EVAP system needed replacing. So, I took it to have it fixed. Precision Tune ran an additional test on my car, but there were no errors. They even checked for any recalls or repair issues posted online, but my car was not listed. They suggested I call the manufacturer. It still does it. I can also hear a scrubbing sound while backing up, but my brake pads are good. The brake light continues to pop on saying I need brake fluid. I had that checked and I do not need brake fluid. The engine light stays on. I get my car tuned on a regular basis. I've only had it for a soon to be year in June 2021. Also, there are times when the gas fumes are strong inside of the car while driving. I want to go on trips but i'm afraid it will shut off in the middle of the interstate.
NHTSA ODI 11417862
May 19, 2021Transmission & drivetrain
The contact owns a 2016 Ford Focus. The contact stated while driving 15 mph, the gear shifter would not shift into second gear from first gear. The engine revved however, the vehicle would not accelerate. The vehicle was towed to an independent mechanic where the clutch actuator and the clutch were replaced however, the failure recurred. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in a recall and referred the contact to NHTSA to file a complaint. The failure mileage was 71,000.
NHTSA ODI 11417772
May 3, 2021Transmission & drivetrain
THE CAR IS IN MOTION ON A CITY STREET AND A HIGHWAY AND YOU CAN HEAR A SLIGHT GRINDING SOUND WHEN THE GAS PEDAL IS PRESSED AND THE CAR IS COASTING. THE MECHANIC SAYS THAT IT'S THE CLUTCH BEARING THAT IS FAILING AND THAT IT IS A KNOWN ISSUE WITH FORD FOCUS'S HOWEVER THE CAR'S VIN WAS NOT INCLUDED IN THE RECALL.
NHTSA ODI 11415061
Apr 30, 2021Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE (ON TAKING OFF) DRIVING AT SPEEDS OF 10 MPH OR LESS, THE VEHICLE JERKED LIKE A VEHICLE DOWN SHIFTING INTO 1ST GEAR. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SARCHIONE FORD LINCOLN OF ALLIANCE (2480 W STATE ST, ALLIANCE, OH 44601) WHERE IT WAS DIAGNOSED WITH NEEDING CLUTCH AND BEARINGS TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. CONSUMER STATED WHILE TEST DRIVING CONSUMER NOTICED SOMETHING WAS WRONG WITH TRANSMISSION BECAUSE VEHICLE STARTED JUMPING.*JB
NHTSA ODI 11414606
Apr 27, 2021Engine
CLUTCH NEEDS TO BE REPLACED ON AUTOMATIC TRANSMISSION AFTER 81K MILES
NHTSA ODI 11414103
Apr 26, 2021Transmission & drivetrain
I GOT THE CAR AND NOTICED IT WAS JERKING/TUGGING BETWEEN THE 1ST AND 2ND GEARS AS I'M ACCELERATING EVERY TIME.
NHTSA ODI 11414015
Apr 24, 2021Transmission & drivetrainElectrical systemSpeed control
CAR RUNS HOT WHILE IN MOTION ON HIGHWAY OR CITY STREETS, DUE TO GEARS STICKING CAUSING TRANSMISSION TO MALFUNCTION AND I MUST TURN OFF CAR TO DISENGAGE FOR 25 MINUTES.
NHTSA ODI 11413661
Apr 22, 2021Engine
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING IN STOP AND GO TRAFFIC, THE VEHICLE SHUDDERED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
NHTSA ODI 11413426
Apr 9, 2021Transmission & drivetrainFuel system
I WAS DRIVING NORMALLY ON A MAIN STREET AND THEN THE CAR BEGAN TO VIOLENTLY JERK AND WOULD NOT ACCELERATE AS IF IT COULDN'T SHIFT INTO THE NEXT GEAR I PULLED OVER AND SHUT THE CAR OFF THEN RESTARTED IT WITH NO CHANGE I HAD IT TOWED TO FORD WHERE ITS CURRENTLY GETTING SERVICED WHICH THEY SAID MIGHT NOT BE COVERED UNDER WARRANTY AFTER DOING SOME RESEARCH ONLINE IT SEEMS THAT THIS IS A COMMON OCCURRENCE I ALSO RECENTLY HAD TO HAVE MY PURGE VALVE REPLACE AS WELL THEY SAID THAT WAS COVERED UNDER WARRANT I BELIEVE A RECALL IS NECESSARY IN THIS SITUATION IT WAS EXTREMELY DANGEROUS ESPECIALLY AT HIGH SPEEDS OR THAT TO HAPPEN I HAD THE CAR DIAGNOSED PRIOR TO IT GOING TO FORD AND THE CODE WAS P090C WHICH SAID THE CLUTCH B ACTUATOR CONTROL CIRCUIT LOW AND MY MILAGE IS ABOUT 72,000
NHTSA ODI 11407216
Apr 8, 2021Transmission & drivetrain
I WAS DRIVING ON A HIGHWAY IN TRAFFIC WHEN MY CAR SUDDENLY JUST SLOWS DOWN & STOPS ACCELERATING ON ITS OWN. WHEN I STARTED IT BACK UP, THE CAR WOULD RANDOMLY FEEL LIKE ITS GOING INTO 'NEUTRAL' GEAR ON ITS OWN & I AM NOT ABLE TO ACCELERATE, SO AGAIN IM SLOWING DOWN IN THE MIDDLE OF TRAFFIC. AFTER ABOUT 2 MINUTES.. IT GOES BACK INTO REGULAR DRIVE ON ITS OWN. SEEMS LIKE SOME SORT OF TRANSMISSION ISSUES. THE MESSAGE ON MY DASHBOARD SAYS 'TRANSMISSION FAULT, SERVICE NOW'. BUT I NEVER STARTED SEEING THIS MESSAGE UNTIL I GOT A DEAD BATTERY REPLACED.
NHTSA ODI 11406994
Apr 8, 2021Fuel system
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT WAS DRIVING AT AN UNDISCLOSED SPEED WHEN THE FUEL LEVEL SENSOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A FUEL LEVEL SENSOR CIRCUIT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER RANDY MARION FORD LINCOLN, LLC (1030 GATEWAY CROSSING DR, STATESVILLE, NC 28677) WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
NHTSA ODI 11407124
Apr 1, 2021Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THE VEHICLE SPUTTERED WHILE ATTEMPTING TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BOKAN FORD (2 FRANKLIN PARK W #1, ST. ALBANS CITY, VT 05478, (802) 524-7343) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER CONFIRMED THAT THE VIN WAS INCLUDED IN RECALLS RELATED TO THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE CONTACT WAS REFERRED TO NHTSA FOR ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA ODI 11405943
Mar 30, 2021Fuel system
VEHICLE WAS DIAGNOSED BY MECHANIC TO HAVE MALFUNCTIONING CANISTER PURGE VALVE THAT IS STUCK IN AN OPEN POSITION, IDENTICAL TO CURRENT RECALL #18V735000 FOR CERTAIN 2012-2018 FORD FOCUS VEHICLES WITH A 2.0L GDI OR 2.0L GTDI ENGINE. MY VEHICLE STALLS AFTER I REFUEL FOR ABOUT A MINUTE; I HAVE TO REPEATEDLY START AND STOP MY ENGINE UNTIL IT STAYS ON, AND THE ENGINE RUMBLES EXCESSIVELY FOR A COUPLE MINUTES AFTER BEING ABLE TO DRIVE AFTER REFUELING. THE CHECK ENGINE LIGHT IS ON FOR CODE #P0441.
NHTSA ODI 11405532
Mar 22, 2021Transmission & drivetrainElectrical systemSpeed control
CAR WILL NOT SHIFT AND STALLS SPEED OMITER GOES TO 0. CAR CUT OFF WHILE DRIVING LIGHTS SAY HILL START NOT AVAILABLE
NHTSA ODI 11404255
Mar 18, 2021Transmission & drivetrain
WHEN I GOT MY FORD FOCUS TRANSMISSION STARTED ACTING UP RPMS WILL HIT4000 BEFORE HIS SHIFT GEARS WHEN I BROUGHT IT IN TO THE FORD DEALER ON 12/13/16 THEY SAID THEY HAD TO REPROGRAM SOMETHING IN THE TRANSMISSION, I HAD TO BRING IT BACK AGAIN THE SECOND TIME ON 11/19/18 THEY SAID THEY HAD TO CHANGE THE CLUTCH IS IN THE TRANSMISSION AND NOW 2021MARCH I HAVE THE SAME PROBLEM AGAIN TIME FOR A RECALL.
NHTSA ODI 11403675
Mar 18, 2021Lights
ON 12/13/2016 I BROUGHT MY 2016 FORD FOCUS TO THE DEALER BECAUSE THE AUTO HEADLIGHTS SYSTEM WILL COME ON WHEN I FELT LIKE IT AND IT ALSO AFFECTED THE NAVIGATION SCREEN LIGHTING IT WILL COME ON AND GO INTO NIGHT MODE THE SAID THEY FIX THE PROBLEM THEN ON04/17/19 I BROUGHT IT BACK TO THE DEALER FOR THE SAME PROBLEM THEY SAID THEY FIX THE PROBLEM AGAIN AND NOW MARCH 2021 I'M HAVING THE SAME PROBLEM AGAIN SOMETHING IS GOING ON
NHTSA ODI 11403681
Mar 13, 2021Steering
RETURNING HOME WHEN A RED WARNING ABOUT TOTAL POWER STEERING LOSS. COULD NOT STEER THE CAR WHILE GOING ABOUT 25MPH. NARROWLY MISSED PARKED CARS AND EVENTUALLY WENT ONTO THE SIDEWALK WHERE SOME KIDS WERE PLAYING BEFORE I STOPPED. PUSHED THE CAR ONTO THE STREET AND TOWED IT TO MY DRIVEWAY. VERY VERY LUCKY! CANNOT STEER CAR
NHTSA ODI 11402724
Mar 3, 2021Engine
I HAVE A 2016 FORD FOCUS HATCHBACK, IT JERKS WHEN ACCELERATING, AND MAKES AN ODD SOUND WHEN I AM REVERSING AND TURNING. I CANT AFFORD TO PAY OUT OF POCKET FOR THESE REPAIRS, BUT I CAN SEE FORD HAS HAD SIMILAR PROBLEMS WITH FOCUSES IN THE PAST, I HAVE A 5 YEAR OLD SON. AND I WOULD LOVE FOR THIS TO BE A RECALL DUE TO THE ON GOING ISSUES.
NHTSA ODI 11398837
Mar 2, 2021Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE WOULD NOT SHIFT INTO A HIGHER GEAR. THE CONTACT STATED THAT THE TRANSMISSION FAULT SERVICE NOW DISPLAY MESSAGE WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT INFORMED OF TH EFAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,073.
NHTSA ODI 11398775
Mar 1, 2021Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ACCELERATING, THE VEHICLE SHUDDERED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
NHTSA ODI 11398488
Feb 28, 2021SteeringTransmission & drivetrainElectrical system
NO RECALLS WHERE REPAIRED ON MY VEHICLE
NHTSA ODI 11398297
Feb 17, 2021Wheels
FOUND OUT MY VEHICLE HAD 2 PIECE LUG NUTS WHICH ARE DAMAGED WHEN REMOVED AND HAVE TO BE REPLACED WITH ONE PIECE LUG NUTS WHICH ARE $8.00 PER PIECE. AT 5 NUTS PER WHEEL ON 4 WHEELS THAT COMES TO $160.00. CAR WAS IN FOR SERVICE(DAMAGED TIRE).02/12/
NHTSA ODI 11396611
Feb 17, 2021Transmission & drivetrainEngine
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO JOHNSON FORD LINCOLN INC (694 EAST STREET, PITTSFIELD, MA 01201) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
NHTSA ODI 11396615
Feb 11, 2021Body & structure
THE REAR QUARTER GLASS SEALS HAVE BOTH STARTED LEAKING WITHIN 2 MONTHS OF EACH OTHER. WATER ENTERS THROUGH THE SEAL LEAK AND ENTERS THE HATCH AND UNDER REAR SEATS. I HAVE VERIFIED THIS IS THE LEAK BY SPRAYING A WATER HOSE ON THE OUTSIDE AND WATCHING IT LEAK PRETTY HEAVILY IN THE INSIDE OF THE VEHICLE.
NHTSA ODI 11395806