What 1,137 owners told NHTSA about the 2016 Ford Focus Bev

The contact owns a 2016 Ford Focus. The contact stated while driving 40 MPH, the vehicle started bouncing. Additionally, the vehicle was making abnormal grinding sounds. There was no warning light illuminated. The contact stated that the vehicle was previously repaired in 2018-2019 for the failure. The vehicle was taken to an independent mechanic and the dealer to be diagnosed. The contact was informed that the clutch and PCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 100,000.

NHTSA ODI 11510010

The contact owns a 2016 Ford Focus. The contact stated that while parked and running the vehicle stalled. The engine warning light was illuminated. The gauges were showing incorrect readings. The contact called the local dealer who informed him that the vehicle was not covered under warranty or recall. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System Gasoline). The manufacturer was not contacted. The approximate failure mileage was 109,000.

NHTSA ODI 11509817

We purchased a 2016 Ford Focus for our daughters first car. We purchased the car in 2020 used with very low miles. We didn't realize at the time these vehicles had issues with the clutches (but thought it would be OK because after research, we found out the vehicles in the Ford Class Action Lawsuit were model years 2014-2016) and then found out her vehicle build date was just outside of that window by 9 months. But regardless, we had issues from the start with the vehicle shuttering when she accelerated. So we took it in late fall 2020 after we had it a few months and it was a bad clutch. Ford Service replaced the clutch in Dec. 2020 under the Powertrain Warranty coverage. It was better, but within 6 months it started shuttering again, not horrible, but noticable. We took it in for a Check Engine light in Aug. of 2021 and also mentioned to Ford Service that it is already shuttering again. They said it was still safe to drive, but I didn't like that it was already happening when they just replaced the clutch. And if they would've done somethign then, it would've still been within the 5 year powertrain warranty. Then late in 2022 I contacted Ford again because I had driven my daughters car out of town, when it gets heated up from highway driving, it shutters extremely bad when you get back in town and accelerate from a stop. So much so that the whole car shakes and doesn't just accelerate normally at all. We called Ford and they opened a Case #, said we had to get it diagnosed first and yes they said bad clutch again, but now Ford is only offering to cover a portion of the clutch replacement? I was pretty disappointed they wouldn't fully replace. This is 2 years since the last replacement and I wasn't expecting to have any further clutch issues. I honestly don't like my daughter driving it due to this issue. The car is not a healthy running car and takes those extra seconds to get going while the car shakes upon accellerating at a stop light, etc.

NHTSA ODI 11509690

While driving on the highway my 2016 ford focus stalled without warning and would not start until after having it towed. When I go to the gas station after filling the gas tank my vehicle is either hard to start or doesn't start until after waiting a while. This happens often. My check engine light stays on and it smells like gas from the outside. The front-end apron of my vehicle has recently fallen off without warning and for no reason. I took my vehicle to San Tan Ford in Gilbert, Arizona where I purchased my 2016 Ford Focus in May of 2016. The technicians' diagnosis was engine light ml on 2pcm code p1450 p0507 fuel tank leaking replace leaking fuel tank and recommend new fuel pump possible damaged from excessive vacuum applied to tank code p1450 replace canister purge valve for code p1450 stuck open & retest. Dealership and Ford Motor Company is refusing to do repairs stating that my VIN number does not have any recalls and refused to check my front-end apron joints for recall 17S03 although my front-end apron has unattached for no reason. the technician also included that the front-end motor mount is collapsed and recommend replacing mount. Water Pump Replacement inspection found leaking recommend replacing water pump. Also, the degas bottle cracked and leaking coolant and Damaged from excessive Vacuum applied to tank The Canister Purge Valve malfunction causing excessive vacuum in the vapor management system. Stuck canister purge valves cause it to stall. If the CPV is replaced, dealers should inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. Bearing failed as the result of a sudden overload caused by vibration or imbalance compounded by rapid engine acceleration. This overloads the bearing generating a great deal of heat. Amplified through rapid acceleration and high RPM operation.

NHTSA ODI 11509589

1st Started having issues with advancing, at idle stops,when engaging fuel, it will hesitate and run poorly. after a week, engine light started turning on, and stating that transmission, was running hot, and need it to stop and cool down. after the 2nd time, the vehicle runs rought, and grinding can be heard by shifting gear. An off duty Ford worker, checked vehicle with a computer and stated that the transmission clutch had gone out. checked the internet and stated that Ford Focus from 2012 to 2016 had a recall. yet I enter my vin number and nothing is said. I am currently paying my vehicle and can not drive it, have 3 children, and no money to repair. can you please help.

NHTSA ODI 11508456

The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 35 mph, the vehicle stalled. The "vehicle was not in park" warning message was displayed while the contact was in drive. The contact was able to pull over to the nearest parking lot. After a jump start, the vehicle was able to start. They took the vehicle to a certified mechanic who diagnosed that the transmission modular needed to be replaced. The vehicle had not been repaired due to the parts being on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,500.

NHTSA ODI 11508473

I have been having problems with ford focus for a long time. I have been told that this is normal. Recently, I had my car fixed by ford. Soon after, I was having problems with car slow start, hesitation and studdering. This is the same problems I was having before. I was told by Ford dealership that it was not the transmission. They told me that it was a crack engine head and purge valve problem. I paid for the fix even though I felt like it should have been covered in a recall. The car is not fix. I have completed 2 surveys with Ford. The department of transportation should investigate ford for its ford focuses.

NHTSA ODI 11508598

Transmission slipped occasionally before the TCM finally failed. Unable to repair due to part not being unavailable.

NHTSA ODI 11505011

The contact owns a 2016 Ford Focus. The contact stated while at a stop sign and attempting to accelerate, the vehicle started jerking with the check engine warning light illuminated. The vehicle was taken to the dealer for diagnostic tests, and the mechanic stated the vehicle was experiencing the failure listed in NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The contact was informed that the vehicle was previously repaired for the failure under warranty. The failure mileage was 86,403.

NHTSA ODI 11504788

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward. Additionally, while driving the vehicle lost motive power and the check engine warning light illuminated. The vehicle was towed to the residence. The vehicle was diagnosed by Auto Zone with transmission control module failure. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and referred the contact to file complaint with the NHTSA Hotline. The failure mileage was approximately 103,000.

NHTSA ODI 11504421

I am having issue out of my engine harness I have shorts all in my harness and am only at 100k miles.

NHTSA ODI 11504475

The transmission started failing in 2020 and part of it was repaired on a recall and part we had to pay out of pocket. The entire steering rack failed in July of 2022 requiring replacement. Reports suggest this is a known issue yet Ford offered nothing. Now the transmission is slipping and failing again less than two years since being repaired by Ford. This is a critical safety issue and they can't diagnose the car for 4-6 weeks and are offering no rental assistance for a known factory defect. These cars are dangerous and the fact that Ford won't do anything to jump on the problem when it happens means more liability for the drivers of these vehicles.

NHTSA ODI 11504024

TCM failed. Repair under recall warranty. Part indefinitely on backorder.

NHTSA ODI 11504084

The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle stated shaking. The contact stopped in a parking lot and turned off and restarted the vehicle. The contact was able to drive to a dealer. The vehicle was diagnosed, and the mechanic stated that coolant was leaking from the vehicle. The contact stated that an unknown valve was replaced; however, the failure continued. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 120,000.

NHTSA ODI 11503401

The contact owns a 2016 Ford Focus. The contact stated that the check engine warning light was intermittently illuminated. While attempting to accelerate, the vehicle exhibited a slight hesitation with the check engine warning light illuminated. The contact took the vehicle to a certified mechanic who diagnosed that the purge valve failed and needed to be replaced. The vehicle was repaired. The vehicle was taken to the dealer, and it was confirmed that the vehicle was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The approximate failure mileage was 50,000.

NHTSA ODI 11502838

The Body Control Module controlling the lights, hatch, and door lock/unlock malfunctioned. Its a serious safety issue when the lights go out unexpectedly while driving.

NHTSA ODI 11502673

The contact owns a 2016 Ford Focus. The contact stated while driving 55 MPH, the RPM started fluctuating and the vehicle started shuddering. The contact stated no warning light was illuminated. The contact was able to park on the side of the road before continuing to drive to his destination while continuing to experience the failure. The contact called the local dealer and made them aware of the failure. The dealer picked up the vehicle at his place of employment. The vehicle was diagnosed with needing the clutch pack to be replaced and the TCM updated. The vehicle was repaired but experienced failure for a second time on January 15, 2023, with the check engine warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch pack to be replaced again. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 11,000.

NHTSA ODI 11502318

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was shuddering. The vehicle was taken to an independent mechanic, who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 89,000.

NHTSA ODI 11502124

Both servos on the dps6 dual clutch transmission have failed at 2 different times causing the transmission to give an in dash transmission overheating message and stopped the vehicle in the middle of the road. This happened the 6 year mark and 7 year mark after the standard 5 year warranty. The vehicle has 26k miles and is not used stressfully. This issue occurred on January 24 2021 and Dec 22 2022. Different servo affected each time. Cost for consumer repair $600 each. Same issue was found in same year model focus vehicles but my VIN was apparently not included.

NHTSA ODI 11501680

Transmission slipping

NHTSA ODI 11501258

The oil pump failed while driving causing the engine to seize up. This occurred moments after the oil light came on giving the driver little time to react. The only lights indicated on the dash panel were the oil pressure and check engine lights. The engine seized and the car died while driving through a busy metropolitan area. The vehicle had to be physically pushed out of a busy intersection to get it out of the way of traffic. The vehicle was taken to the dealership where they found no oil in the filter, but plenty of oil in the pan. There were remnants of metal and belt material in the pan as well.

NHTSA ODI 11500591

The contact owns a 2016 Ford Focus. The contact stated while driving 25 MPH, the vehicle made an abnormal whining sound while shifting into gear. There was no warning light illuminated. The vehicle was taken to an unknown dealer, where the transmission was replaced; however, the failure reoccurred while driving. The transmission was replaced a second time; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that he had to pay out-of-pocket for the repair because the vehicle was no longer under warranty. The failure mileage was 10,000.

NHTSA ODI 11498975

The radio makes sudden extremely loud popping sounds out of nowhere that are startling, this can happen when the radio is off. Makes me jump and that’s unsafe during operating the vehicle. This should be a safety recall!

NHTSA ODI 11498859

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure and no error codes were retrieved. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 50,000.

NHTSA ODI 11498256

The contact called on behalf of her husband who owns a 2016 Ford Focus. The contact stated while driving 10-15 MPH and depressing the accelerator pedal, the vehicle failed to respond. Additionally, the transmission was slipping while driving. The check engine warning light and the battery warning light were illuminated. Additionally, the message “Transmission Overheating” was displayed. The contact was able to continue driving. The contact stated that the failure had been reoccurring increasingly. The vehicle was taken to the dealer where it was diagnosed that the Transmission Control Module (TCM) and the transmission clutch needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle was undrivable. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was notified of the failure and referred the contact to the dealer. The manufacturer also referred the contact to the NHTSA hotline. The failure mileage was approximately 98,000.

NHTSA ODI 11498138