HAD A FIRE START IN THE REAR SEAT AREA WHILE THE TRUCK WAS WARMING UP IN THE REMOTE START MODE . THE REMOTE START WAS FACTORY INSTALLED BY FORD . THE TRUCK WAS DECLARED A TOTAL LOSS
NHTSA ODI 11171943
Home · 2016 Ford F-150 Supercab Diesel · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
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HAD A FIRE START IN THE REAR SEAT AREA WHILE THE TRUCK WAS WARMING UP IN THE REMOTE START MODE . THE REMOTE START WAS FACTORY INSTALLED BY FORD . THE TRUCK WAS DECLARED A TOTAL LOSS
NHTSA ODI 11171943
VAGUE STEERING ON CENTER. LACK OF CONTROL IN FIRST FEW DEGREES OF STEERING WHEEL MOVEMENT FOLLOWED BY OVERCORRECTION THERE AFTER. CLUNKING FROM STEERING RACK. VEHICLE WANDERS ON STRAIGHTAWAYS MAKING IT HARD TO CONTROL AT HIGHWAY SPEEDS.
NHTSA ODI 11171639
1/30/17 FRONT DOORS NOT LATCHING, RECALL COMPLETED. 11/19/18 DOORS AGAIN NOT LATCHING INCLUDING THE REAR DOORS NOW, RECALL COMPLETED 1/9/19 DOOR AGING NOT LATCHING. ENROUTE TO DROP OFF VEHICLE AT DEALERSHIP THE DOOR FLEW OPEN WHILE TAKING A CURVE IN THE ROADWAY. LUCKILY NOBODY WAS IN PASSENGER SEAT SUCH AS MY CHILDREN OR DOG. RECALL COMPLETED AND TOLD ALL PROBLEMS FIXED. 1/19/19 OUT OF TOWN WITH VEHICLE AND WAS UNABLE TO GET THE DOOR TO SHUT FOR OVER 2 HOURS. UNABLE TO MAKE THE 1 HOUR DRIVE HOME UNTIL DOOR WOULD LATCH. 1/21/19 TOOK VEHICLE TO DEALERSHIP TO AGAIN, FOR THE 4TH TIME, HAVE THE DOORS LOOKED AT AGAIN. I HAVE NO SENSE OF SAFETY DRIVING MY VEHICLE AS I FEAR I WON'T BE ABLE TO SHUT DOOR OR THE DOOR WILL FLY OPEN. VERY SAD AFTER TAKING VEHICLE IN 4 TIMES AND EACH TIME TOLD THE PROBLEM IS FIXED. IS IT REALLY FIXED??
NHTSA ODI 11171326
WHEN COLD THE VEHICLE DOOR WILL NOT LATCH OR STAY CLOSED. SEEMS TO WORK WHEN MILD OR WARM. THE DOOR IS IN PERFECT ORIGINAL CONDITION - NO ACCIDENTS, ETC. WHILE SO FAR I CAN EVENTUALLY GET THE LATCH TO CATCH IT SEEMS THE DOOR LATCH CANNOT BE TRUSTED TO CLOSE AND STAY CLOSED SAFELY PROTECT THE OCCUPANTS.
NHTSA ODI 11170953
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH FAILED TO OPERATE PROPERLY. NYE FORD (1479 GENESEE ST, ONEIDA, NY 13421, (888) 769-0937) INDICATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES) ON DECEMBER 3, 2018; HOWEVER, THE REMEDY FAILED TO PREVENT THE DOOR FROM UNLATCHING AND OPENING WITHOUT WARNING. THE DEALER INDICATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND THAT THE CONTACT WOULD NEED TO HAVE THE LATCH REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI 11166202
WHEN TEMPERATURES ARE BELOW FREEZING THE DOORS WILL NOT OPEN, OR THEY WON'T LATCH SHUT. THIS HAS HAPPENED ON 5 OCCASIONS SINCE NOVEMBER 2018 . FORD ISSUED SAFETY RECALL 17S33 AND FORD CUSTOMER SATISFACTION PROGRAM 18N03 TO TRY TO REPAIR THE DOOR LATCH DEFECT. THOSE RECALLS, AND REPAIR PROGRAMS HAVE BEEN PERFORMED ON MY VEHICLE, AND AFTER FOUR ATTEMPTS BY THE DEALER TO CORRECT THE LATCH ISSUES, THE DEFECT STILL EXISTS. THE DOORS STILL HAVE PROBLEMS OPENING AND LATCHING SHUT WHEN FREEZING OUTSIDE TEMPERATURES. NHTSA CAMPAIGN 17V652 IDENTIFIES THIS SAFETY DEFECT AS ONE THAT CAUSES THE DOORS TO EITHER NOT OPEN, NOT CLOSE, OR TO FLY OPEN WHEN DRIVING. THIS REPRESENTS A SERIOUS SAFETY DEFECT. I BELIEVE IT IS UNACCEPTABLE AND DANGEROUS FOR ANYONE, ESPECIALLY KIDS OR PETS, TO RIDE IN A CAR WHERE THE DOORS CAN EITHER UNEXPECTEDLY FLY OPEN WHILE DRIVING DOWN THE HIGHWAY, OR TO NOT BE ABLE TO OPEN IN EVENT OF AN EMERGENCY. FORD NEEDS TO COME UP WITH A RELIABLE REPAIR FOR THIS.
NHTSA ODI 11166271
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED THAT THE VEHICLE DOORS FAILED TO REMAIN CLOSED. THE CONTACT HAD TO SECURE THE DOORS WITH THE SEAT BELTS. IN WARMER WEATHER, THE DOORS FUNCTIONED NORMALLY AND WOULD SECURELY CLOSE. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO THE SYMPTOMS LISTED IN NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES). THE DEALER (IMPERIAL FORD, 8 UXBRIDGE RD, MENDON, MA 01756, (888) 814-8373) DIAGNOSED THE FAILURE AND EXTENDED THE CONTACT'S WARRANTY WHILE THEY FIGURED OUT A SOLUTION. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED WHEN THE WEATHER BECAME COLD. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS UNABLE TO CONTACT THE CASE MANAGER WHO WAS ASSIGNED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 20,000.
NHTSA ODI 11166309
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING 40 MPH, THE VEHICLE STARTED TO PULL LEFT AND RIGHT ON ITS OWN. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE FAILURE BEGAN APPROXIMATELY THREE MONTHS AGO AND WAS BECOMING WORSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,564.
NHTSA ODI 11166360
THE DOOR LATCHING MECHANISM FAILS TO ENGAGE AND THE DOOR WILL NOT STAY CLOSED, POSING A SAFETY RISK WHILE THE VEHICLE IS IN MOTION. ACCORDING TO THE DEALER SOME OBJECTS WERE ABLE TO ENTRY THE MECHANISM VIA THE DOOR HANDLE AND STOP THE LATCH FROM ENGAGING.
NHTSA ODI 11166023
AS I WAS DRIVING DOWN A MAJOR INTERSTATE I94 WHILE CHANGING LANES MY 2016 F150 3.5 ECOBOOST ENTERED LIMP MODE IN FRONT OF A SEMI I JUST RECENTLY PASSED. THE SEMI HAD TO SLAM ON HIS BRAKES AND I HAD TO SWERVE TO THE SIDE OF THE ROAD TO AVOID A COLLISION. THE SERVICE ADVANCETRAC AND WRENCH/SERVICE LIGHT WAS LIT UP ON THE DASH. THE VEHICLE WOULD NOT MOVE. THE TRUCK RAN BUT WHEN THE GAS PEDAL WAS PRESSED THE ENGINE SPUTTERED AND WOULDNT MOVE.
NHTSA ODI 11165975
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING THE VEHICLE, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SCENIC MOTORS (LOCATED AT 1992 ROCKFORD ST, MT AIRY, NC 27030, (336) 789-9591) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE WARRANTY WAS ABOUT TO EXPIRE. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11164874
I HAVE A 2016 FORD F150. 4 TIMES NOW THE AUTO BREAKING SYSTEM ENGAGED FOR NO REASON. 3 OF THE TIMES I WAS DRIVING IN CRUISE CONTROL DOWN A STRAIGHT SECTION OF HIGHWAY 80 GOING TO LAKE TAHOE, THE AUTO BREAKING SYSTEM ENGAGED FOR NO REASON WHILE PASSING A SEMI TRUCK. THE LATEST AUTO BREAKING EPISODE ALMOST KILLED US, WE WERE DRIVING BACK FROM LAKE TAHOE ON HWY 80, (CRUISE CONTROL WAS NOT NO), WHEN WE WERE PASSING A SEMI TRUCK ON A CURVE IN THE TWO LANE HIGHWAY GOING ABOUT 70 MILES PER HOUR WHEN THE AUTO BREAKING SYSTEM ENGAGED FOR NO REASON AND SLOWED OUR TRUCK DOWN FORM 70 TO ABOUT 35 MILES PER HOUR IN JUST 1-2 SECONDS....I WAS NOT ABLE TO OVERRIDE BY FLOORING THE ACCELERATOR FOR AT LEAST 2-4 SECONDS....A SEMI TRUCK BEHIND US CAME WITHIN INCHES FROM REAR ENDING US!! THIS ISSUE NEEDS TO BE ADDRESSED BY FORD. ITS A HUGE SAFETY ISSUE!!
NHTSA ODI 11164919
LUG NUTS SWELL MAKING IT UNABLE TO REPAIR ON ROAD.
NHTSA ODI 11165245
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED THAT THE OEM LUG NUTS WERE SWOLLEN TO THE POINT THAT THEY WERE UNABLE TO BE MANUALLY REMOVED FROM THE WHEELS. THE DEALER (BOB SIGHT FORD, 610 NW BLUE PKWY, LEE'S SUMMIT, MO 64063, (816) 524-6550) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED AND THAT THEY WOULD HAVE TO ORDER THE PARTS FOR THE OEM LUG NUTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,250.
NHTSA ODI 11165252
BACK IN NOVEMBER 2018 I HAD MY FIRST FAULT. MY BRAKE FLUID LOW SENSOR CAME ON. IT WAS INTERMITTENT AT FOR ABOUT 10 MILES AND THAN WENT AWAY. DID NOT ANOTHER ISSUE UNTIL MID DECEMBER. THE LIGHT CAM BACK ON AND OVER THE COURSE OF THE DAY, IT DID NOT GO OFF. I THEN DISCONNECTED THE THE SENSOR SO THAT I DID NOT HAVE TO CONTINUOUSLY HAVE TO LISTEN TO THE DINGING ALL THE TIME. I ALSO MADE AN APPOINTMENT WITH A DEALERSHIP TO FIX THE PROBLEM. THEY CHECKED THE CODES AND FOUND NOTHING. KEPT IT FOR TWOS AND RETURNED IT SAYING THEY CAN NOT FIND A PROBLEM AND TO BRING IT BACK WHEN THE PROBLEM COME BACK. YESTERDAY, THE LIGHT CAME BACK ON INTERMITTENT AND I GOT SOME VIDEO OF IT THIS TIME. IT ONLY ACTED UP FOR A SHORT TIME BEFORE GOING AWAY AGAIN. THIS MORNING I WENT TO USE THE TRUCK AND AND USED THE REMOTE START TO START IT. IT RAN FOR ABOUT 5 MINS OR SO AND I GOT IN AND TURNED THE KEY ON AND PUT IT ON REVERSE. THEN ALL [XXX] BROKE LOSE. HAD ALL KINDS OF ERRORS COME ON. HAD PARKING BRAKE NOT RELEASED, SERVICE ENGINE, CHECK SERVICE MANUAL, DIM LIGHTS, BRAKE FLUID LOW, PARKING BRAKE ON. THE GAS PEDAL DOES NOT SEEM TO WORK. THE ENGINE REVVED TO 3000 RPM BE ITSELF AND ONLY MOVED LIKE IT WAS IN IDEAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI 11164382
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING, THE WINDSHIELD WIPERS FAILED TO TURN OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS UNKNOWN.
NHTSA ODI 11164210
I'VE BOUGHT MY 2016 F150 XLT FX4 SC 5.0L USED WITH ABOUT 69K MILES ON IT AND HAD IT FOR NEARLY A YEAR NOW. SINCE I PURCHASED THE TRUCK IT WILL DEVELOP A ROUGH IDLE AND WILL STALL WHILE AT A STOP LIGHT. THIS WILL HAPPEN WHEN I MAKE A MULTI STOP TRIP, FOR EXAMPLE IF I STOP AT THE MARKET ON THE WAY HOME FROM WORK, OR SOMETIMES EVEN JUST RETURNING HOME FROM WORK. SO FAR THIS ISSUE HAS ONLY HAPPENED ON CITY STREETS. OUTSIDE TEMPS ARE NO FACTORS AS THIS HAPPENS IN COLD WINTERY CONDITIONS OR HOT AND HUMID WEATHER. EVERY TIME THE TRUCK STALLS, THE CEL DOES NOT COME ON OR ANY OTHER DASH LIGHT EXCEPT THE BATTERY LIGHT AND I CAN RESTART THE TRUCK IMMEDIATELY WITH NO ISSUES. AFTER THE TRUCK RESTARTS THERE IS NO FAULT LIGHT ON THE DASH AND TRUCK ACTS LIKE NOTHING HAPPENED. I TOOK THE TRUCK TO AN INDEPENDENT REPAIR SHOP TO HAVE A DIAGNOSTIC CHECK AND THEY COULD NOT FIND ANY STORED CODES OR PENDING CODES PERTAINING TO THIS ISSUE. THE REPAIR SHOP WAS ALSO ABLE TO DUPLICATE THE ISSUE BUT ALSO NOTICED A STRONG SMELL FROM THE CATALYTIC CONVERTER. AT THE MOMENT, IT IS UNKNOWN WHAT'S CAUSING MY TRUCK TO IDLE ROUGHLY AND STALL.
NHTSA ODI 11164071
SUDDEN LOSS OF POWER ,DID NOT STALL ,NO ENGINE LIGHT ,IN THE SPAN OF 1/2 MILE DID IT 3 TIMES ,PULLED OFF ROAD EACH TIME AND LET IDLE IN NEUTRALTHEN TOOK OFF AGAIN. THEN IT WENT 2 MILES OK ,STOPPED FOR 2HOURS ,BACK ON ROAD AGAIN AT APPIROXIMATELY 1 MILE LOSS POWER AGAIN ,I DID SAME AS ABOVE IT DI IT TWICE MORE WITHIN 1/2 MILE AGAIN ,THEN IT WAS OK FOR 1 1/2 MILES THEN DID AGAIN ON A REALLY BAD CURVE , THEN I DROVE ANOTHER 2 MILES TO MY HOME AND CALLED 800 # TO FORD ,THEY TOW TRUCK PICK IT UP TOOK TO MY DEALER ,THEY HAD A WEEK COULD NOT FIND ANYTHING WRONG ,THEY PUT APPROXIMATELY 50+ MILES ON IT ,NO PROBLEM DROVE NORMALLY ,CALLED ME TO PICK IT UP NO WAY TELL WHAT WAS WRONG WITHOUT A CODE ,DRIVE TILL IT HAPPENS AGAIN AND CALL US , I SAID I'LL CALL BUT IF NO CODE WHAT HAPPENS THEN ,NO SENSE BRINGING BACK TO YOU BECAUSE NO NO CAN FIX ,NO ANSWER TO THAT ,GIVE BACK THE OLD DAYS PRE COMPUTER AT LEAST YOU COULD ALWAYS FIX THOSE VEHICLES ,WITH COMPUTER NOT EVEN A CLUE. AN THEY DARE TO PUT DRIVERLESS CARS ON THE ROAD!! AT THE RIGHT TIME AN LOCATION COULD CAUSE A DEADLY ACCIDENT!
NHTSA ODI 11163247
THIS IS IN REGARDS TO AN APPOINTMENT I MADE WITH PRESTIGE FORD 17701 U.S. HWY 441, MT. DORA, FLORIDA 32756 FOR SAFETY RECALL 17V-652. I MADE AN APT. TO HAVE IT FIXED DEC. 24, @ 12:30. I ARRIVED A FEW MINUTES EARLY SIGNED PAPERWORK AND SAID I'D WAIT. ABOUT 15 MINUTES LATER I WAS TOLD THEY WILL NOT FIX IT UNTIL IT MALFUNCTIONS. I ASKED THE GUY WHY WAS I GIVEN AN APT? HIS RESPONSE WAS IT WASN'T HIM. I TOLD HIM I GOING TO LAKE PLACID IN FEB. AND WAS CONCERNED ABOUT THE DOORS FREEZING. HE SAID IF THEY DO THEN I CAN GET IT FIXED. SO I SAID I'M SUPPOSE TO BE STRANDED IN THE NORTH COUNTRY AND NOT BE ABLE TO GET IN MY TRUCK. ARE YOU PEOPLE FOR REAL? I WANT TO FILE A FORMAL COMPLAINT WITH YOUR AGENCY. I'VE ATTACHED PHOTOS BELOW OF THE WORK TICKET AND, GET THIS, A EMAIL THE DEALERSHIP SENT ME SAYING SORRY YOU MISSED YOUR APPOINTMENT. NO SORRY YOU DIDN'T FIX THE PROBLEM!
NHTSA ODI 11163316
WE JUST TOOK MY 2016 F150 ECOBOOST TO WEST TEXAS OVER THANKSGIVING. TOWED UNDER 7500 LBS. TOWED COMPLETELY NORMAL THE WHOLE TIME (15 HOURS) UNTIL THE RETURN TRIP HOME. ABOUT 2.5 HOURS INTO MY RETURN TRIP (I WAS TOWING WITHOUT MY HUSBAND AND WITH TWO YOUNG KIDS ON A BACK HIGHWAY WITH NO CELL SERVICE AND ABSOLUTELY NO STOPS FOR 2 OF THOSE HOURS😯) I PULLED OVER TO SEE WHERE MY NEXT GAS STATION WAS AND MY TRUCK DIED. IT WOULD RESTART BUT WOULD DIE AGAIN. I FINALLY FIGURE I'M SCREWED, I'LL TRY AND JUST HIT THE GAS AND GO. SO I TOOK OFF AND BLEW THROUGH A STOP SIGN AND DIDN'T STOP UNTIL I REACHED A GAS STATION, WHERE IT DIED WHEN I STOPPED.. IT WAS SATURDAY AFTERNOON AND ALL THE REPAIR SHOPS WERE CLOSED AND THERE WEREN'T ANY PARTS STORES OPEN. I FINALLY UNPLUGGED THE CAMPER, THINKING IT WAS DRAINING MY BATTERY AND STARTED IT UP AND GASSED IT TO GET IT GOING AND DIDN'T STOP UNTIL I REACHED SONORA AND CAMPED FOR THE NIGHT, ABOUT 20 MILES AWAY. AND THEN MY TRUCK WAS TOTALLY FINE AFTER THAT. I NEVER HOOKED THE CAMPER BACK UP AND I HAD FILLED UP THE GAS TANK AND PUT FUEL INJECTION CLEANER INTO THE TANK AND DIDN'T HAVE ANY MORE STALLS. THE ONLY LIGHT THAT CAME ON WHEN IT STALLED WAS THE BATTERY LIGHT.
NHTSA ODI 11163180
WHEN TEMPERATURE GOES BELOW FREEZING, 32F DOOR WILL NOT LATCH AND STAY SHUT. HAPPENS CONSISTENTLY IN SUB 32F TEMPERATURES.
NHTSA ODI 11163143
BRAKES HAVE FAILED ON MY 2016 F150. THE MASTER CYLINDER RESERVOIR HAS BEEN VERY LOW TWICE IN THE PAST 2 WEEKS. I FILLED IT COMPLETELY, TO FULL LINE, TWICE.
NHTSA ODI 11163050
F150 FROZEN DOOR LATCHES. DURING WEATHER TEMPERATURES BELOW 30 DEGREES F, THE DOORS UNLOCK AND OPEN BUT DO NOT LATCH WHEN YOU TRY TO CLOSE THE DOOR. THIS HAPPENS WHILE THE TRUCK IS STATIONARY, AND HAPPENS INTERMITTENTLY. WHEN IT HAPPENS, I SOMETIMES I HAD TO DRIVE TO WORK WHILE HOLDING THE DRIVER'S DOOR CLOSED WITH 1 HAND AND STEERING WITH THE OTHER. OTHER TIMES PUSHING DOWN ON THE LOCK ROD AND CLOSING THE DOOR WILL HOLD IT CLOSED. AFTER A 25 MINUTE DRIVE, THE LATCHES THAW OUT AND WORK. THIS HAS HAPPENED ON ALL 4 DOORS OF THE TRUCK. I'VE HAD THE TRUCK BACK TO THE DEALER 4 TIMES DURING THE PAST 2 WINTERS WHILE THEY ATTEMPTED TO REPAIR THE ISSUE. I HAD THE RECALL (TSB 16-0155) DONE AND THE PROBLEM CAME BACK 3 DAYS LATER. WHEN I CALLED TO REPORT THAT THIS DIDN'T SOLVE THE ISSUE, I WAS INSTRUCTED TO CALL FORD AND OPEN A CASE NUMBER. I OPENED CASE NUMBER "CAS-(XXXXX)" BUT I DIDN'T GET ANY FOLLOW UP FROM FORD. I WAS INSTRUCTED TO CALL MY SERVICE DEPARTMENT WHO TOLD ME THEY DON'T HAVE A FIX. I HAD THE LATEST RECALL (18N03) DONE ON NOVEMBER 28, 2018 AND THE PROBLEM CAME BACK ON DECEMBER 19, 2018. I REPORTED THIS TO THE SERVICE DEPARTMENT AND WAS TOLD THAT THEY WILL CONTACT FORD AND GET BACK TO ME. I'VE LOST MY CONFIDENCE IN FORD REGARDING THIS ISSUE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI 11162660
THIS MORNING I TURNED ON MY VEHICLE ( IT WAS PARKED IN MY DRIVEWAY) TO WARM IT UP. I PROCEEDED TO USE THE REAR DEFROSTER BECAUSE THERE WAS SOME FROST ON THE REAR WINDSHIELD. FIVE MINUTES LATER I HEARD A LOUD POP AND WHEN I LOOKED BACK THE REAR WINDSHIELD WAS COMPLETELY SHATTERED. I I I BELIEVE THIS WAS A RESULT OF A MALFUNCTION WITH THE WIRING OF THE REAR WINDSHIELD DEFROSTER OR THE REAR WINDSHIELD ITSELF.
NHTSA ODI 11162373
LUG NUTS EXPANDING. LUG NUT OEM WRENCH SIZE IS 21MM. LUG NUTS HAVE EXPANDED TO 22MM AND A LITTLE BEYOND. I UNDERSTAND OEM LUG NUTS ARE A TWO PIECE DESIGN. I HAVE SOME LUG NUTS THAT ARE "FREE SPINNING." MEANING ONE OF THE PIECES IS LOOSE FROM THE OTHER AND JUST SPINS WITHOUT THE ENTIRE LUG NUT COMING OFF THE BOLT. I HAVE HAD ONE LUG NUT COME OFF OF TIRE. UP UNTIL TODAY THE FACTORY AND FORD DEALERSHIP ARE THE ONLY PERSONAL TO TOUCH MY WHEELS. THE DEALER COMMENDED I PURCHASE AFTER MARKET LUG NUTS TO SOLVE PROBLEM, WHICH THEY ARE DOING ALSO. AS OF TODAY MY VEHICLE HAS APPROXIMATELY 44K MILES ON IT. EARLIER THIS YEAR THE DEALER STATED I KEEP AN EYE ON THE LUG NUTS BECAUSE THEY WERE SHOWING SIGN OF EXPANDING
NHTSA ODI 11162216
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