Jun 6, 2019Brakes
CAME TO A STOP SIGN AND EVERYTHING WORKED, AT THE NEXT STOP SIGN IT WAS AS IF SOMEONE FLIPPED A SWITCH (RESIDENTIAL AREA WITH MANY INTERSECTIONS). MY BRAKE PEDAL WOULD SINK TO THE FLOOR AND COULD BARELY STOP THE TRUCK. HOWEVER IF SLAMMING THE BRAKES THE ABS WOULD FUNCTION AND STOP THE TRUCK AS EXPECTED. INSPECTED BRAKE SYSTEM AND FLUID LEVEL WAS ABOVE MINIMUM IN THE RESERVOIR AND FOUND NO EXTERNAL LEAKING OF BRAKE FLUID (FAILURE WAS INTERNAL TO THE MASTER CYLINDER). TOWED BACK HOME AND ISOLATED MASTER CYLINDER AND FOUND IT TO BE THE ISSUE. REPLACED MASTER CYLINDER AND BRAKES FUNCTION PROPERLY AGAIN. (WHEN I REMOVED THE MASTER THE BOOSTED STILL HELD VACUUM AND FLUID WAS NOT LEAKING INTO BOOSTER. )
NHTSA ODI 11218310
Jun 5, 2019Wheels
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE ATTEMPTING TO HAVE A TIRE ROTATION, THE CONTACT WAS INFORMED THAT THE LUG NUTS WERE SWOLLEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CRAIN FORD OF LITTLE ROCK (4601 COLONEL GLENN PLAZA DR, LITTLE ROCK, AR 72210, (501) 436-0341) WHERE IT WAS DIAGNOSED THAT THE LUG NUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER [XXX]. THE LUG NUTS WERE REPLACED BY APPROVAL FROM FORD CUSTOMER RELATIONS. HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 59,489. *AS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*AS
NHTSA ODI 11218015
Jun 3, 2019Body & structure
THE PANORAMIC SUN ROOF WILL NOT CLOSE AND IS STUCK IN THE PARTIALLY OPENED POSITION. THE GLASS HAS A PARTIAL CRACK IN IT AND I AM CONCERNED THAT IT WILL SHATTER INJURING ANY PASSENGERS. THE VEHICLE ONLY HAS 21000 MILES. I BELIEVE THIS TO BE A DESIGN DEFECT. I CONTACTED FORD CUSTOMER SERVICE AND THEY REFUSED TO TAKE ANY CORRECTIVE ACTION ON THIS PROBLEM. ONE MONTH EARLIER THE ROOF WOULD NOT CLOSE AND I BROUGHT THE VEHICLE TO THE DEALERSHIP AND THEY PRESSED ON THE GLASS AND FINALLY THE GLASS PANEL RETURNED INTO THE TRACK AND CLOSED.
NHTSA ODI 11217580
May 31, 2019Brakes
LEFT MY HOME THIS MORNING AND APPROACHED A STOP SIGN AND ALMOST LOST COMPLETE BRAKING ON MY VEHICLE. BRAKE PEDAL WAS FIRM BUT ALMOST NO STOPPING ABILITY. BRAKE FLUID RESERVOIR IS FULL AND BRAKE PADS AND ROTORS ARE IN GOOD CONDITION.
NHTSA ODI 11217107
May 28, 2019Electrical system
REAR TAILGATE OPENS ON IT'S OWN WHILE DRIVING.
NHTSA ODI 11210440
May 28, 2019Brakes
COMPLETE BRAKE FAILURE. PARKED TRUCK AND BRAKES WORKED NORMALLY. 15 MINUTES LATER STARTED ENGINE AND BRAKE PEDAL WENT TO THE FLOOR. BRAKE FLUID RESERVOIR WAS EMPTY. NO LEAKAGE AT WHEEL CYLINDERS OR MASTER CYLINDER. 36,000 MILES. NO PRIOR WARNING OF LOW FLUID UNTIL THE FAILURE HAPPENED. TOWED TO LOCAL FORD DEALER.
NHTSA ODI 11210390
May 27, 2019Transmission & drivetrainSpeed controlEngine
I HAD THE WRENCH SYMBOL APPEAR ON MY DASH DISPLAY AND THE VEHICLE STOPPED, LOST POWER WHILE I WAS IN TRAFFIC. IT IS NOW AT THE DEALER THAT SOLD IT TO ME, BUT THIS IS SCARY SITUATION TO LOSE POWER WHILE DRIVING.
NHTSA ODI 11210172
May 26, 2019Steering
STEERING WAS LOCKING UP WHILE DRIVING, TOOK TO DEALER THREE TIMES WITH THE SAME ISSUE. THE DEALER STATED THERE WAS NO ISSUE BECAUSE THERE WAS NO CODES. MY STEERING WENT OUT COMPLETELY AND CAN NOT STEER. MULTIPLE ISSUES WITH EPAS HAVE BEEN FOUND ONLINE WITH FORD F150S.
NHTSA ODI 11210049
May 26, 2019Electronic Stability Control (esc)Engine
WAS DRIVING DOWN THE HIGHWAY AT 45 MPH, ALL OF A SUDDEN ADVANCE TRACK SERVICE WARNING APPEARED, HILL DESCENT OFF, AND TRUCK LOST ALL POWER AND BEGAN TO IDEA ROUGHLY, COULD NOT ACCELERATE, WAS ABLE TO PULL OFF THE ROAD. FORTUNATELY I HAVE A MECHANICAL BACKGROUND, TURNED OFF IGNITION WAITED A MINUTE AND TRIED TO RESTART THE TRUCK, CRANKED HARDER THAN NORMAL, ENGINE SERVICE LITE WAS ON, TURNED OFF ADVANCE TRACK AND WENT A FEW MILES AND HAPPENED AGAIN. WENT THROUGH SAME STEPS AND RESTARTED VEHICLE, WAS ABLE TO DRIVE 10 MILES TO HOME. WHEN I STARTED THE TRUCK THIS MORNING THE ENGINE SERVICE LIGHT WAS OFF, WENT A FEW MILES AND SAME THING HAPPENED AGAIN. THIS IS A DEFINITE SERIOUS ACCIDENT WAITING TO HAPPEN. IF YOU ARE ON AN INTERSTATE GO 70 MPH IN TRAFFIC AND THIS WOULD HAPPEN MOST PEOPLE WOULD NOT KNOW WHAT TO DO. DOING SOME ONLINE SEARCHING THIS SEEMS TO BE A PROBLEM THAT FORD HAS FAILED TO ADDRESS , IT MUST TAKE LOSS OF LIFE BEFORE THIS PROBLEM IS ADDRESSED
NHTSA ODI 11210069
May 22, 2019Seats
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING 30 MPH, THE DRIVER'S SEAT BACK WAS NOT SECURE AND MOVED AROUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HUNTINGTON BEACH FORD (18255 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (888) 516-4195) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SEAT BACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 44,000.
NHTSA ODI 11209216
May 20, 2019Brakes
AFTER DRIVING FOR ON FOR ABOUT AN HOUR I PULLED OFF THE HIGHWAY AND MY BRAKE PEDDLE WENT VERY SOFT. BRAKE FLUID LOW WARNING AND MY BRAKE LIGHT CAME ON. I GO THE TRUCK STOPPED (SLOWLY) AND CHECKED FLUID - VIRTUALLY EMPTY. I NURSED THE TRUCK TO A SERVICE STATION FILLED FLUID DROVE ABOUT 7 MILES SLOWLY TO HOME AND LIGHT CAME ON AGAIN. PULLED IN FLUID WAS GONE. FOUND THAT THE FLUID WAS LEAKING INTO THE BOOSTER CYLINDER. HAVE TO REPLACE THE MASTER AND BOOSTER CYLINDER. THIS APPEARS TO BE AN OPEN INVESTIGATION AND IT NEEDS TO BE ELEVATED BEFORE SOMEONE IS SERIOUSLY HURT. THIS COULD HAVE BEEN AN ACCIDENT EASILY.
NHTSA ODI 11208558
May 16, 2019Brakes
MY 2016 FORD F150 HAD TOTAL BRAKE FAILURE WITH OUT WARNING, THIS ALMOST RESULTED IN A MAJOR VEHICLE ACIDENT. THE OCCURED ON A BUSY STREET WITH OUT WARNING THE TRUCK LOST ALL BRAKING AND ABILITY TO STOP.
NHTSA ODI 11208030
May 15, 2019Wheels
THE FRONT DRIVERS SIDE STEEL WHEEL FRACTURED AND SEPARATED WHILE DRIVING ON A BLACK TOP ROADWAY. THE PART THAT SEPARATED AND CAME OFF WAS LOCATED. THERE APPEARED TO BE NO DAMAGE THAT WOULD HAVE CAUSED THE FRACTURE. THIS IS A LAW ENFORCEMENT VEHICLE.
NHTSA ODI 11207806
May 15, 2019Brakes
ON 05/11/19 WHILE DRIVING I EXPERIENCED NEARLY COMPLETE BRAKE FAILURE. I TOOK THE TRUCK TO MY LOCAL MECHANIC WHO DIAGNOSED THE FAILURE DUE TO THE MASTER CYLINDER RUPTURING. SEQUENTIALLY THE LEAKING BRAKE FLUID DRAINED INTO THE BRAKE BOOSTER WHICH ALSO HAD TO BE REPLACED. AS THIS HAPPENED WHILE I WAS DRIVING IT WAS QUITE MIRACULOUS NO ONE WAS INJURED.
NHTSA ODI 11207835
May 15, 2019
WHILE DRIVING I RECIEVED A BRAKE FLUID LEVEL LOW WARNING LIGHT. PROCEDED CAUTIOUSLY TO WORK APPROXIMATELY A MILE AWAY WITHOUT ANY ISSUE. LOOKED AT THE RESERVOIR AND FOUND IT TO BE NEARLY EMPTY. AFTER THE TRUCK SAT I WENT TO LEAVE WORK HOPING TO MAKE IT TO A PARTS STORE TO GET BRAKE FLUID. GOT IN TO START IT AND THE PEDAL WENT COMPLETELY TO THE FLOOR WITH NO RESISTANCE. HITCHED A RIDE TO GET FLUID AND TOPPED IT OFF. I GOT BACK IN AND HEADED DOWN THE ROAD MAKING IT NO MORE THAN A MILE BEFORE I COMPLETELY LOST MY BRAKES. AFTER SERVICE THIS WAS APPARENTLY CAUSED BY A FAULTY SEAL IN THE MASTER CYLINDER PUMPING ALL THE BRAKE FLUID INTO THE BOOSTER. A PROBLEM FORD HAS HAD WITH PREVIOUS MODEL YEARS AND RECALLED. THIS TYPE OF FAILURE LEAVES NO EVIDENCE OF A LEAK. THIS WAS A SUDDEN AND COMPLETE LOSS OF THE ABILITY TO STOP MY VEHICLE EXCEPT FOR THE PARKING BREAK. DANGEROUS TO SAY THE LEAST.
NHTSA ODI 11207899
May 13, 2019
THE SYNC 3 SYSTEMS FUNCTIONS POORLY OR NOT AT ALL. OFTEN TIMES IT STALLS, FREEZES OR BECOMES UNRESPONSIVE WHICH CAN CAUSE THE FOLLOWING TO HAPPEN. THE SCREEN GOES BLACK AND I AM UNABLE TO ADJUST THE CLIMATE OR USE THE RADIO. ALL FUNCTIONS ARE DISABLED. THE SCREEN GET STUCK WITH THE BACKUP CAMERA ON AND ALL OF THE CONTROLS ARE DISABLED, INCLUDING THE CLIMATE CONTROL. THE SCREEN IS UNRESPONSIVE TO THE TOUCH AND THE CLIMATE CONTROL, RADIO AND ALL OTHER FUNCTIONS DO NOT WORK. THE NAVIGATION GETS STUCK ON THE SCREEN AND THE LOCATION IS INACCURATE AND YOU CANNOT MAKE OTHER CHANGES, INCLUDING TO THE CLIMATE CONTROL. IT DOES NOT MATTER IF THE VEHICLE IS IN MOTION OR STATIONARY AS THE SYNC 3 SYSTEM DOES NOT FUNCTION EITHER WAY. THIS HAPPENS ABOUT EVERY TIME I DRIVE THE VEHICLE BUT I HAD TO ENTER A SINGLE DATE IN THE SYSTEM. I ASKED THE DEALER ABOUT THIS BUT THEIR RESPONSE WAS "DID YOU GET THE EXTENDED WARRANTY?".
NHTSA ODI 11207220
May 9, 2019Steering
DRIVING OUT MY DRIVE WAY MY STEERING FROZE UP ON ME.
NHTSA ODI 11206471
May 7, 2019Visibility & wipers
WIPERS WILL NOT SHUT OFF AFTER WIPER SWITCH IS TURNED TO OFF. THE WIPERS CONTINUE TO WIPE AT A LOW INTERMITTENT SPEED.
NHTSA ODI 11206056
May 2, 2019Brakes
I WENT TO DRIVE INTO MY GARAGE AND PUSHED THE BRAKE TO STOP AND THE PEDDLE WENT TO THE FLOOR. I PUSHED AS HARD AS I COULD AND IT FINALLY STOPPED JUST BEFORE I HIT THE BACK OF THE GARAGE. IT ALSO HAPPENED THEN I WAS BACKING OUT OF MY GARAGE. SAME THING HAPPENED WHEN I WAS ON THE ROAD IN TRAFFIC. I WAS GOING SLOW AT THE TIME. SOMETIMES THE BRAKE WILL BE VERY STIFF TO PUSH ALSO. THE PEDDLE WILL BARELY DEPRESS. LIKE THERE IS NO POWER BRAKES. NO WARNING LIGHTS COME ON IN ANY OF THESE SITUATIONS. THERE IS NO WARNING AT ALL. THIS NEEDS TO BE FIXED.
NHTSA ODI 11205224
May 1, 2019Wheels
TOOK TRUCK FOR REGULAR SERVICE AND ADVISED THAT THEY COULD NOT ROTATE TIRES. LUG NUTS ARE OF A FLAWED DESIGN THAT SWELL DUE TO HEAT, MOISTURE ETC. DEALER MENTIONED THAT I SHOULD BUY REPLACEMENTS FROM AN AUTO STORE AS FORD IS STILL SELLING THE SAME DEFECTIVE LUG NUTS. ISSUE IS SO COMMON THAT SERVICE DEPT SAID FORD ACTUALLY ENGINEERED AND SENT A SPECIALIZED TOOL TO DEALERS TO REMOVE THESE DEFECTIVE PARTS. ADVISED THAT IN THE EVENT OF A FLAT TIRE, I WOULD NOT BE ABLE TO CHANGE DUE TO LUG NUTS SWELLING AND TOOL NOT FITTING. NOT ONLY ARE CUSTOMERS ON THE HOOK FOR $200+, BUT ALSO POSSIBLE TOWING FEES FOR A NON-MECHANICAL, ROUTINE ISSUE.
NHTSA ODI 11205088
May 1, 2019
THIRD BRAKE LIGHT STARTED LEAKING WATER INTO CAB WHICH RAN DOWN UNDER CARPET ON DRIVER SIDE CAUSING MOLD AND MILDEW INSIDE CAB WHICH IS A VERY BAD HEALTH RISK FOR PEOPLE I CANT EVEN DRIVE IT BECAUSE OF THE MOLD SMELL HAVE TO REPLACE THE COMPLETE CARPET
NHTSA ODI 11205103
Apr 29, 2019Fuel system
IN TANK FUEL PUMP WENT OUT AT 60,000 MILES.
NHTSA ODI 11204433
Apr 29, 2019Transmission & drivetrain1 injury
WAS PARKING MY TRAILER AND HAD UNHOOKED IT GO IN TO MOVE IT FORWARD SO I COULD PUT MY TRAILER LOCK ON LEFT THE DOOR OPEN LIKE I HAVE DONE COUNTLESS TIMES PUT THE TRUCK IN PARK AND GOT OUT STARTED TO WALK BACK WHEN THE ENGINE ACCELERATED AND THE TRUCK STARTED TO MOVE BACKWARDS TURNED TO JUMP IN TO HIT THE BREAK WHEN THE DOOR KNOCKED ME DOWN THE FRONT TIRE HIT MY KNEE AND LEG AND THE DOOR CAUGHT A POST RIPPING IT FORWARD
NHTSA ODI 11204449
Apr 29, 2019Steering
STEERING STARTED TO GET TIGHT WHILE TURNING, THIS WOULD ONLY HAPPEN PERIODICALLY. THEN WHILE I WAS EXITING A FREEWAY WHILE PULLING A TRAILER I LOST ALL POWER STEERING AND ALMOST WRECKED, THE ADVANCETRAC SERVICE LIGHT AND THE ELECTRONIC STEERING LIGHT CAME ON. I HAD THE TRUCK TOWED TO A SERVICE CENTER TO FIND OUT THE FRONT RACK ASSEMBLY NEEDS TO BE REPLACED, TRUCK IS 2 1/2 YEARS OLD AND HAS 77,000 MILES.
NHTSA ODI 11204571
Apr 24, 2019Electrical systemBody & structure
TAILGATE OPENS BY ITSELF. HAS HAPPENED WHILE DRIVING AT LEAST ONCE (THAT I KNOW OF BECAUSE I HAVE A BED CAP ON THAT HAS HELD IT IN PLACE). THE ONE TIME I NOTICED IT I WAS TOWING A TRAILER AND WAS FORTUNATE THAT THE TAILGATE DID NOT GET WEDGED BETWEEN THE TRAILER JACK ON A TURN. I HAVE NOW NOTICED THAT THE TAILGATE WILL OPEN AND THE LATCH MECHANISM WILL CONTINUE TO FIRE EVEN AFTER THE TAILGATE IS DOWN,
NHTSA ODI 11203582