What 1,686 owners told NHTSA about the 2016 Ford F-150 Supercab Diesel

REMOTE STARTED MY 2016 F150, TRUCK RAN NO MORE THAN 5 MIN. I WAS ABOUT TEN FEET AWAY WALKING TOWARD THE VEHICLE, I HEARD A LOUD BANG LIKE A GUN SHOT, STARTING LOOKING AROUND AND FOUND MY REAR SLIDER WINDOW SHATTERED. I NEVER USE THE REAR WINDOW DEFROST FUNCTION. AFTER RESEARCHING THIS I FOUND OUT WHEN YOU REMOTE START THIS VEHICLE IT TURNS THE DEFROST ON. I HAVE HAD A VEHICLES WITH REAR WINDOW DEFROST, NEVER HAD ONE DO THIS. IT WAS PRETTY EXPENSIVE REPAIR. THANKFUL MY GRANDCHILDREN WERE NOT IN THE REAR SEAT AT THE TIME. ( VEHICLE WAS STATIONARY ) THIS SEEMS TO BE A COMMON PROBLEM WITH THESE REAR WINDOWS ON THESE TRUCKS.

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THE REAR WINDOW SHATTERED WHEN DEFOGGER WAS TURNED ON. THE VEHICLE WAS IN MOTION IN THE SAWGRASS EXPRESSWAY RAMP. YOU CAN SMELL SOMETHING BURNING ELECTRONICS/CABLES. IT SOUNDED LIKE A GUNSHOT AND I ALMOST LOST CONTROL IN THE HIGHWAY. THE DRIVER BEHIND ME HAD A CONCERNING FACE ALSO AND ACCELERATED OUT OF THE AREA.

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WINDSHIELD WASHERS FREEZE UP AND BECOME INOPERABLE WHEN TEMPERATURE DROPS BELOW 32F EVEN WHEN USING RAIN-X. EVEN IF THEY THAW OUT FROM ENGINE WARM UP THEY CAN REFREEZE WITHIN A FEW MILES OF DRIVING WHEN THE TEMPERATURE IS BELOW 32F. THIS IS DANGEROUS WHEN THE WINDSHIELD WASHERS FAIL DURING PERIODS OF SNOW AND ROAD SLUSH IF BELOW FREEZING BECAUSE THE WINDSHIELD CAN NOT BE CLEANED.

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WHILE ENTERING FREEWAY, I ATTEMPTED TO OPEN SUNROOF (PANORAMIC DUAL PANEL) AND HEAR A LOUD BANG FOLLOWED BY TERRIBLE GRINDING AND CRACKING NOISES. AS THE GLASS PANEL RETRACTED, A PIECE OF PLASTIC FROM THE TRACKS SHOT OUT AND STRUCK ME IN THE HEAD WHILE DRIVING. AFTER EXITING THE FREEWAY I TRIED TO CLOSE THE SUNROOF. IT WOULD CLOSE ABOUT 80%, STOP, THEN FULLY RETRACT. DUE TO RAIN, I IMMEDIATELY WENT TO DEALER TO GET THE ROOF LOOKED AT. FORD DEALER WAS ABLE TO GET THE SUNROOF TO THE VENT POSITION AND DIAGNOSED BROKEN TRACKS.

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ON 1/16/2020. I USED MY REMOTE STARTER TO START THE 2016 FORD F-150 3 MINUTES LATER I WENT OUT AND SMELLED ELECTRICAL WIRING. I SHUT OFF THE TRUCK TO LOOK AROUND. I THEN STARTED THE TRUCK BACK UP AS SOON AS I DID THAT THE BACK WINDOW BLEW OUT.. CALLED SAFELITE TO REPLACE IT THEM ON 1/21/20 THEY REPLACED IT. THEN WHEN STARTING THE TRUCK AT THE SAFELITE SHOP IT BLEW OUT AGAIN. CALLED FORD DEALERSHIPS AND NONE OF THEM HEARD OF IT DOING IT.

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REAR WINDOW SHATTERED AFTER REAR DEFROST WAS ON AFTER ABOUT 5 MINUTES

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TL* THE CONTACT OWNS A 2016 FORD F-150. WHEN THE CONTACT ATTEMPTED TO ROLL DOWN THE FRONT PASSENGER AND DRIVER SIDE WINDOWS, THE WINDOWS WOULD SUDDENLY GO UP. THE CONTACT CALLED KOONS FORD OF BALTIMORE (LOCATED AT 6970 SECURITY BLVD, WINDSOR MILL, MD 21244, 410-298-3800), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. THE VIN WAS UNKNOWN.

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WE REMOTE STARTED THE TRUCK TO LET IT WARM UP BEFORE HEADING OFF TO SCHOOL. OUR OLDEST CHILD GRABBED HIS BACKPACK AND LOADED UP IN HIS SEAT AND SAID HE SMELLED SOMETHING BURNING IN THE BACK SEAT OF THE TRUCK. RIGHT AFTER THAT HE HEARD A LOUD POPPING SOUND AND THE BACK WINDOW OF THE TRUCK SHATTERED. IF THIS HAD HAPPENED ON THE HIGHWAY MY KIDS COULD HAVE BEEN COVERED IN GLASS. I BELIEVE THE REAR GLASS OVERHEATED AND BUSTED THE WINDOW. LUCKILY THE VEHICLE WAS PARKED AT THE TIME UNDER OUR CARPORT AND NOT IN MOTION AND THE OVERHEAT DID NOT RESULT IN A FIRE.

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WHILE DRIVING DOWN STREET THIS COLD MORNING TO WORK. I HEARD A POP AND A CRACK STARTED ACROSS THE WINDSHIELD THEN ANOTHER POP AND THE CRACK GREW ALL THE WAY ACROSS.

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TL* THE CONTACT OWNS A 2016 FORD F-150. WHEN THE AUTO START AND DEFROSTER WERE ACTIVATED, THE CONTACT DETECTED AN ABNORMAL ODOR OF SMOKE. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED AND A STICKER ON THE WINDOW MELTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED DORIAN FORD (35900 GRATIOT AVE, CLINTON TWP, MI 48035, (586) 792-4100) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 44,000. *LN*JB

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DRIVING ON INTERSTATE WHEN I HEARD A SOUND LIKE A GUNSHOT AND FOUND MY REAR WINDOW SHATTERED. CENTER SLIDE WAS COMPLETELY GONE.

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I TURNED ON THE REAR DEFROSTER & THE CABIN STARTED SMOKING. I PULL OVER TO GET OUT TO BREATHE, ONE MINUTE LATER THE BACK WINDSHIELD SHATTERS COMPLETELY.

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TL* THE CONTACT OWNS A 2016 FORD F-150. WHEN THE CONTACT ACTIVATED THE REAR DEFROSTER, THE REAR WINDOW EXPLODED AND BEGAN TO PRODUCE SMOKE. THE CONTACT AND OTHER PASSENGERS EXITED THE VEHICLE UNHARMED. THE CONTACT DISCONNECTED THE REAR DEFROSTER THE FOLLOWING DAY. THE VEHICLE WAS DRIVEN TO BONNELL FORD (353 CAMBRIDGE ST, WINCHESTER, MA 01890, (781) 729-9700) AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS UNKNOWN.

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DRIVING WITH REAR DEFROST ON NO MORE THAN 10 MINUTES AND I HEARD A LOAD POP. I PULLED OVER AND SEEN MY REAR WINDOW SHATTERED. I SAW NO IMPACT MARKS FROM ANYTHING. FORD NEEDS TO FIX MY WINDOW. IVE HAD THE TRUCK FOR 31 DAYS NOW AND THIS HAPPENED

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TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING IN THE RAIN, WATER LEAKED FROM THE PANORAMIC SUN ROOF INTO THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO MACE FORD (4501 S US HWY 41, TERRE HAUTE, IN) WHERE IT WAS DIAGNOSED THAT THE PLASTIC TRACKS USED TO SECURE THE SUN ROOF HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 27,000.

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WIPERS WILL NOT SHUT OFF AFTER WIPER SWITCH IS TURNED TO OFF. THE WIPERS CONTINUE TO WIPE AT A LOW INTERMITTENT SPEED.

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I WAS SITTING IN MY TRUCK I HAD STARTED IT TURNED HEAT ON AS IT WAS 40 DEGREES OUT. WAS REPLYING TO A TEXT MESSAGE SO WE HADN'T EVEN MOVED WHEN NOT 5MIN AFTER STARTING THE VEHICLE I HEAR A LOUD BANG AND SMELT ELECTRICAL BURNING SMELL AND THANKFULLY THE WINDOWS DIDN'T COMPLETELY SHATTER AND FALL OUT ON MY CHILDREN IN THE BACK SEAT, BUT BOTH PANELS ON EACH SIDE OF THE SLIDING WINDOW WERE COMPLETELY CRACKED AND SHATTERING.

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WIPERS WILL NOT TURN OFF! CAN BE DRIVING OR SITTING STILL.

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ON MARCH 5, 2019, THE REAR WINDOW SHATTERED WITHOUT IMPACT. THE CONDITION WAS NOTICED SHORTLY AFTER BEGINNING DRIVING. OUTSIDE TEMPERATURE WAS 45 DEGREES.

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THE BACK WINDSHIELD SHATTERED AFTER GETTING INTO TRUCK. TEMPERATURE WAS ABOUT 60 DEGREES IN THE EVENING WITH VERY LITTLE SUN LIGHT. THERE WERE NO FOREIGN OBJECTS FOUND NEAR BACK WINDSHIELD OR INSIDE TRUCK.

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TL* THE CONTACT OWNS A 2016 FORD F-150. THE WITHOUT WARNING, THERE WAS A LOUD BOOM SOUND AND THE REAR GLASS SHATTERED. THE HEATER WAS ACTIVATED AT THE TIME OF THE FAILURE. THE INSURANCE COMPANY WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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DOORS DO NO OPEN, FREEZE SHUT IN COLD WEATHER OR DOORS WILL NOT LATCH/LOCK IF THEY OPEN AT ALL. THIS IS A KNOWN ISSUE WITH FORD AND HAD BEEN UNSUCCESSFULLY ADDRESSED IN TECHNICAL SERVICE BULLETINS (TSBS) ISSUED BY FORD. THERE NEEDS TO BE A PERMANENT SOLUTION. ALSO THE WINDSHIELD WASHER SPRAYER FREEZES REGULARLY. THIS IS ALSO A KNOW ISSUE THAT HAS NOT BEEN RESOLVED. IT IS DANGEROUS TO OPERATE A VEHICLE WHEN THE WINDSHIELD CANNOT BE CLEARED OF ROAD SPRAY, OBSCURING VISION,

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BACK/REAR WINDOW SHATTERED FOR NO APPARENT REASON. VEHICLE WAS STATIONARY AND UN OCCUPIED WHILE PARKED ON A CITY STREET. LAW ENFORCEMENT INITIALLY RESPONDED TO INVESTIGATE CRIMINAL MISCHIEF. HOWEVER, IT WAS DETERMINED THAT THE WINDOW WAS NOT BROKE BY AN INDIVIDUAL OR BY A PHYSICAL OBJECT. REVIEW OF SURVEILLANCE CAMERAS VERIFIED THAT NO ONE BROKE THE WINDOW AND THAT THE WINDOW BROKE ON ITS OWN.

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TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING, THE WINDSHIELD WIPERS FAILED TO TURN OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS UNKNOWN.

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TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR WINDSHIELD EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO TALLAHASSEE FORD LINCOLN (850)878-4855, LOCATED AT 243 N MAGNOLIA DR, TALLAHASSEE, FL 32301) WHERE IT WAS DIAGNOSED THAT THE REAR DEFOGGER OVERHEATED AND CAUSED THE REAR WINDSHIELD TO EXPLODE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,500. THE VIN WAS NOT PROVIDED.

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