What 1,686 owners told NHTSA about the 2016 Ford F-150 Supercab Diesel

I HAD JUST COMPLETED WASHING MY TRUCK IN AN AUTOMATIC CAR WASH AND WHEN SLOWLY EXITING THE CAR WASH BAY, THE TRUCK UNEXPECTEDLY ACCELERATED. I LOST CONTROL OF THE VEHICLE. THE VEHICLE WENT UP AN EMBANKMENT, WENT AIRBORNE, AND I CROSSED FOUR LANES OF TRAFFIC BEFORE I COULD GET THE VEHICLE STOPPED.

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TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH FAILED TO LATCH PROPERLY. THE CONTACT HAD TAKEN THE VEHICLE TO ANDERSON FORD OF ST. JOSEPH (2207 N BELT HWY, ST JOSEPH, MO 64506) FOR A RECALL REPAIR UNDER NHTSA CAMPAIGN NUMBER: 17V331000 (LATCHES/LOCKS/LINKAGES, STRUCTURE) YEARS PRIOR HOWEVER, THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT THAT THE DOOR WOULD NOT LATCH PROPERLY DUE TO THE COLD WEATHER AND THE CONTACT NEEDED TO PAY FOR THE DOOR LATCH REPLACEMENT. THE MANUFACTURER WAS INFORMED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 50,200.

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VEHICLE WIPERS WILL NOT TURN OFF DESPITE BEING OFF ON THE WIPER COLUMN.

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STEERING LOCKED UP. IT FREED THEN DRIVING DOWN INTERSTATE EVERYTHING CAME ON STEERING ASSIST

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REAR WINDOW/WINDSHIELD SHATTERED FOR NO APPARENT REASON WHEN GETTING INTO THE VEHICLE AND CLOSING THE FRONT DRIVER SIDE DOOR. VEHICLE WAS PARKED IN DRIVEWAY.

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WINDSHIELD WIPERS STARTED LOCKING UP IN CYCLE, FULL SPEED OR INTERMITTENT MODE. REPLACED $150.00 WIPER MOTOR MYSELF, CURED PROBLEM. VEHICLE ONLY HAD 48,000 MILES, COULD HAVE STOPPED WORKING COMPLETELY AT ANY TIME, VERY DANGEROUS.

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WHILE DRIVING IN NORTHERN MICHIGAN IN 10 DEGREE WEATHER DURING HEAVY SNOW FALLING I WAS UNABLE TO USE DEFROST FUNCTION TO CLEAR WINDSHIELD, UPON CYCLING THROUGH ALL HEAT OPTIONS FOUND THAT ONLY THE DASH VENTS WERE WORKING. TOOK IT TO DEALER FOR REPAIR AND THEY STATED THE A/C BLEND DOOR ACTUATOR MOTOR FAILED. FORD OEM REPLACEMENT PART IS BACKORDERED UNTIL MID-MARCH, THEY INSTALLED AN AFTERMARKET ONE BUT IT DOES NOT FUNCTION PROPERLY, NOW WAITING FOR OEM PART TO REPLACE IT WITH. ONLY 57,000 MILES.

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I REMOTE STARTED MY VEHICLE AND A FEW MINUTES LATER I LOADED MY DAUGHTER INTO HER CARSEAT AND BEGAN DRIVING. I DROVE ABOUT 10 FEET AND STOPPED TO GET OUT WHEN I REALIZED I FORGOT MY WALLET INSIDE. AT THAT TIME, WHILE THE VEHICLE WAS STATIONARY, I HEARD A LOUD SMASHING SOUND. I LOOKED BACK INTO THE DIRECTION THE SOUND CAME FROM AND SAW THAT THE ENTIRE BACK WINDOW WAS SHATTERED AND SOME GLASS HAD FALLEN ONTO MY DAUGHTER. I CONTACTED A LOCAL FORD DEALERSHIP AND THEN FORD MOTOR COMPANY AND NEITHER COMPANY ACKNOWLEDGED MY CONCERN. FORD DIDN'T EVEN GET ANY PERSONAL INFORMATION FROM ME BEFORE THEY DISCONNECTED MY CALL.

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TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPERATE THE PANORAMIC SUNROOF, ONE OF THE RAILINGS FOR THE MOON ROOF FRACTURED CAUSING THE MOON ROOF TO REMAIN IN A PARTIALLY OPENED POSITION AND NO LONGER ABLE TO CLOSE PROPERLY. THE CONTACT CONTACTED SHARP MOTOR COMPANY INC (1516 W COLLEGE ST, PULASKI, TN 38478, (931)363-2533) AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

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DURING COLD WEATHER THE VEHICLE DOORS WILL EITHER NOT OPEN OR WILL NOT SHUT ONCE OPENED UNTIL THE INTERIOR OF THE TRUCK WARMS UP. I HAVE HAD MY TRUCK IN PREVIOUSLY FOR A RECALL ON THIS EXACT PROBLEM. THIS MORNING MY DRIVER'S SIDE DOOR WOULD NOT LATCH SHUT AFTER I OPENED THE DOOR. I HAD TO PULL THE DOOR SHUT AND FINALLY GOT THE DOOR LOCKS TO HOLD THE DOOR SO I COULD DRIVE TO WORK. ONCE THE VEHICLE INTERIOR WARMED I WAS ABLE TO PROPERLY SHUT MY DOOR. I CALLED MY FORD DEALER TODAY AND THEY SAID IT WOULD NOT BE COVERED UNDER WARRANTY. THIS IS A HUGE SAFETY PROBLEM THAT HORD HAS KNOWN ABOUT FOR YEARS AND STILL HAVEN'T FIXED THE PROBLEM.

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I PURCHASED A USED 2016 FORD F-150 XLT CREW CAB, 4X4, 2.7L ENGINE ON 01/29/2021. MY DRIVER'S SIDE DOOR WON'T CLOSE/ LATCH PROPERLY, MAKING THE VEHICLE UNSAFE TO DRIVE. I HAVE READ THE FORD FORUMS, AND IT SEEMS AS THOUGH FORD F-150'S HAVE THIS AS A COMMON ISSUE IN COLD WEATHER CLIMATES. THERE HAVE BEEN NUMEROUS RECALLS FOR THIS SAFETY ISSUE, BUT IT DOES NOT APPEAR BY MY VIN # THAT THERE IS AN ACTIVE OPEN RECALL. I WILL CHECK WITH FORD TO SEE WHAT THEY WILL DO TO REMEDY THE ISSUE.

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BRAKE PEDAL IS DROPPING TO THE FLOOR WHILE THE ENGINE IS ON. THIS HAS NOT HAPPENED BEFORE. I'M AFRAID THE BRAKE WILL FAIL AT ANY MOMENT WHILE ON THE ROAD.

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I WENT TO THE FORD DEALERSHIP & THEY'RE THE ONES WHO TOLD ME ABOUT THE RECALL ON THE VEHICLE AFTER I HAD PURCHASED IT. THEY MADE UP EXCUSES AS TO WHY THEY COULDN'T FIX THE PROBLEM, ACCORDING TO THEM THEY DIDN'T HAVE PARTS TO RESOLVE THE RECALL ISSUE & TO COME BACK ANOTHER DAY. NOT TO WORRY THAT MY VEHICLE IS FINE. I'VE NOTICED MY TRUCK IS MALFUNCTIONING WHEN I TRY TO SLOW DOWN & STARTS SHAKING MAKING IT HARD TO BREAK ON TIME. I NOW PUT IN THE VIN NUMBER TO THEIR WEBSITE SO I CAN SCHEDULE A SERVICE & THE WEBSITE TELLS ME THERE'S NOT A RECALL ON MY VEHICLE. I UPLOADED A IMAGE OF WHAT IT SAYS SO THERE'S EVIDENCE OF THEIR NEGLIGENCE. NOT ONLY DID THEY SELL ME A TRUCK WITH MECHANICAL ISSUES GUARANTEEING ME THAT THE TRUCK WAS IN PHENOMENAL CONDITIONS BUT NOW THEY'RE ALSO REFUSING TO FIX IT.

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WHILE STATIONARY (WOULD ALSO HAPPEN WHILE IN MOTION) IN A PARKING LOT WITH THE ENGINE RUNNING AND DRIVER AND PASSENGER SEAT HEATERS ACTIVATED (DRIVER ON MEDIUM, PASSENGER ON HIGH), A RANDOM CLICKING SOUND (BELIEVED TO BE THE RELAY FOR THE HEATED SEATS) WAS OBSERVED COMING FROM UNDER THE PASSENGER SEAT. IT WAS THEN NOTICED THAT THE HEATED SEATS WERE NO LONGER FUNCTIONING/PROVIDING HEAT, EVEN THOUGH THE LIGHTS ON THE CONTROLS WERE STAYING ILLUMINATED. A SHORT WHILE LATER, A BURNING (ELECTRICAL) SMELL WAS OBSERVED IN THE CAB, COMING FROM THE PASSENGER SIDE OF THE VEHICLE. ONCE THE SMELL STARTED GETTING STRONGER, THE HEATED SEATS WERE TURNED OFF AND THE SMELL SEEMED TO GO AWAY WITHIN 5-10 MINUTES. UPON ARRIVING HOME, I INSPECTED THE SEAT HEATER CONTROL MODULE (ORIGINAL FORD PART NUMBER GU5T-14B663-AA) THAT IS LOCATED UNDER THE FRONT PASSENGER SEAT. UPON INSPECTION OF THIS MODULE, IT WAS FOUND THAT THE BK-BU WIRE ON THE 12-PIN C3265A CONNECTOR HAD STARTED TO MELT. UPON DOING SOME INVESTIGATION OF THIS ISSUE ONLINE, IT WAS FOUND THAT THIS IS A WIDESPREAD ISSUE AMONG MANY NEWER FORD VEHICLES THAT USES THE SAME SEAT HEATER CONTROL MODULE, AND MANY OTHER EXPERIENCED THIS ISSUE. THIS POSES A MAJOR SAFETY ISSUE AS IT IS A FIRE HAZZARD.

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THIS EVENING ON 1/28/2021 AT 6:55PM, WHILE PARKED AT A SHELL GAS STATION IN ST CHARLES, IL ABOUT TO GET GASOLINE, THE ENTIRE BACK WINDOW SUDDENLY EXPLODED. THERE WAS A VERY LOUD BANG, FOLLOWED BY A BURNING SMELL. THE REAR DEFROSTER WAS NOT TURNED ON, THE INSIDE CABIN WAS SET TO 72 DEGREES FARENHEIT. I WAS THE ONLY ONE IN THE VEHICLE BUT I KEPT THINKING, WHAT WOULD HAVE HAPPENED IF MY CHILDREN WERE IN THE BACK SEAT. THERE WAS GLASS STREWN ABOUT THE INSIDE AND EXTERIOR OF THE VEHICLE. I HAVE CALLED THE SHELL STATION LOCATED AT 2500 E MAIN ST, ST CHARLES, IL IN AN ATTEMPT TO ACQUIRE THE VIDEO SURVEILLANCE WHICH SHOULD SHOW THAT THERE WAS NO OUTSIDE DAMAGE OR IMPACT. ADDITIONALLY I WAS ON THE PHONE WITH A FRIEND AT THE TIME WHO ALSO HEARD THE EXPLOSION. THE VEHICLE WAS COMPLETELY STATIONARY.

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I WAS DRIVING ON THE INTERSTATE AT 80MPH WHEN THE TRUCK LOST THRUST AND SEVERAL WARNINGS CAME UP. LUCKILY, I WAS NEAR AN EXIT SO ABLE TO COAST TO THE EXIT. THE THROTTLE BODY HAD TO REPLACE. I FOUND THIS WAS A COMMON ISSUE FOR THIS VEHICLE AND FORD HAD A CUSTOMER SERVICE PROGRAM TO REPLACE THEM. I AM THE SECOND OWNER AND NEVER HEARD ABOUT IT BECAUSE IT WAS NOT CONSIDERED A RECALL, SO I HAD TO PAY FOR THE REPAIRS MYSELF. I CONSIDER THIS A SAFETY ISSUE. IMAGINE LOSING POWER PASSING A VEHICLE ON A TWO LANE ROAD OR IN THE MIDDLE OF AN INTERSECTION. I FOUND THIS LETTER FROM FORD ON YOUR SITE: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2016/MC-10109085-9999.PDF. NOT SURE WHY THIS DID NOT SUBSTANTIATE A RECALL.

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THERE WAS A RECALL FOR THE MASTER BRAKE CYLINDER AND I BROUGHT THE TRUCK IN TO HAVE THE RECALL WORK DONE IN OCTOBER OF 2020. THE BRAKE FLUID LOW LIGHT IS COMING BACK ON.

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DOOR WILL NOT LATCH DUE TO COLD TEMPERATURE. WILL WORK WHEN HEATED, BUT THEN REFREEZES NOT ALLOWING THE DOOR TO LATCH. CAN NOT OPERATE VEHICLE WITH A DOOR NOT LATCHED CLOSED AND IT IS PRIMARY VEHICLE.I RECENTLY PURCHASED THE VEHICLE USED FROM A DEALERSHIP WHO IS NOT RESPONDING TO THIS ISSUE

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EXITING FROM INTERSTATE SPEED, COMING TO A COMPLETE STOP AT LIGHT, TRUCK SHAKES AND STALLS. ABLE TO RESTART. NO CHECK ENGINE LIGHT EVER. HAD LEFT VEHICLE AT DEALER FOR 3-4 DAYS WITH NO ISSUE FOUND. FUEL TANK LEVEL WEATHER FULL OR 1/4 FULL STILL OCCURS.

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MY TRUCK WILL SHOW A WRENCH LIGHT ON THE DASH AND DOWNSHIFT FROM 6TH GEAR TO 1ST GEAR WHILE DRIVING CAUSING THE TIRES TO LOCK UP(70MPH ON THE HIGHWAY). THIS IS A HUGE SAFETY ISSUES AS I ALMOST WRECKED WHEN IT HAS DONE THIS. THE 2011 TO 2013 F-150S HAD A RECALL FOR THIS SAME ISSUE BUT THERE IS NO RECALL FOR THE 2016'S. TRUCK SHOWS CODE P0715.

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TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, HE STARTED TO SMELL EXHAUST GASES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HIS DESTINATION. THE CONTACT STATED WHILE INSPECTING THE VEHICLE, HE NOTICED BOTH MANIFOLD WERE FRACTURED AND LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT BOTH MANIFOLDS NEEDED TO BE REPLACED. THE CONTACT CALLED MIKE WHITE FORD OF COEUR D'ALENE (315 W CLAYTON AVE, COEUR D'ALENE, ID 83815, (208) 664-9211) AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

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HOOD WAS RELEASED WHILE DRIVING DOWN THE FREEWAY (IT DIDN'T OPEN ALL THE WAY DUE TO THE SAFETY CATCH UNDER THE HOOD). THIS IS ABOUT THE 6TH TIME THIS HAS HAPPENED IOVER THE LAST 2 YEARS BUT FIRST TIME IT HAS HAPPENED WHILE DRIVING ON THE FREEWAY. WE STOPPED USING THE EMERGENCY BRAKE ABOUT 3 MONTHS AGO BECAUSE WE THOUGHT MAYBE OUR FOOT WAS ACCIDENTALLY HITTING THE HOOD RELEASE LEVER ON THE INSIDE PANEL. THEREFORE, THIS MOST RECENT TIME IT HAPPENED, WE DIDN'T HAVE A FOOT ANYWHERE NEAR THE HOOD RELEASE LEVER THE ENTIRE TRIP. HAD IT IN THE DEALERSHIP 2 YEARS AGO WHEN IT FIRST HAPPENED AND THEY APPARENTLY DIDN'T FIX IT OR DIDN'T KNOW WHAT WAS WRONG.

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I WAS DRIVING STRAIGHT ON ROUTE 5 IN ENFIELD CT, WHEN I NEEDED TO APPLY THE BRAKES THERE WAS NO REACTION FROM THE VEHICLE. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, I HAD TO GO UP OVER A CURB INTO GRASS TO AVOID OTHER VEHICLES AND GET THE VEHICLE TO SLOW/STOP WITHOUT ANY BRAKES AVAILABLE. I ALMOST CRASHED INTO A BUILDING.

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EXHAUST MANIFOLD STUD BOLT BROKEN ON REAR OF DRIVERS SIDE MANIFOLD. MAKES A LOUD CHIRPING NOISE WHEN ACCELERATING. MANY OTHER OWNERS COMPLAINING ABOUT SAME ISSUE ON THIS ECO BOOST 3.5L ENGINE.

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BRAKES WON'T HOLD FLUID OR STOP

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