What 1,686 owners told NHTSA about the 2016 Ford F-150 Supercab Diesel

TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE ATTEMPTING TO STOP ABRUPTLY, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. ONCE THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD AND THE VEHICLE BEGAN TO ROLL SLIGHTLY WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,500. UPDATED 11/07/16*LJ THE CONSUMER STATED THE MASTER CYLINDER WAS REPLACED ON AUGUST 29, 2016. UPDATED 11/17/16.*JB

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TRUCK HAS 13800 MILES ON IT. WHILE DRIVING I APPLIED THE BRAKES AND THE PEDAL SUNK TO THE FIREWALL. COMPLETED LOSS OF BRAKING. RELEASED THE PEDAL AND BRAKES WORKED. AGAIN ISSUE WAS ABLE TO BE DEMONSTRATED TO DEALER AND WAS INTERMITTENT. WHILE SITTING STATIONARY IF BRAKES WERE APPLIED WITH PRESSURE THE BRAKE PEDAL WOULD TRAVEL TO FLOOR.

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BRAKE PEDAL SUDDENLY WENT TO FLOOR APPROACHING TRAFFIC IF LIGHT! HAD TO MAKE EMERGENCY TURN INTO A PARKING LOT TO PREVENT BEING CRASHED. DEALER DETERMINED THAT MY F-150 HAS A DEFECTIVE MASTER CYLINDER. HOWEVER, SO FAR A WEEK LATER, FORD MOTOR MOTOR COMPANY WILL NOT SHIP A NEW REPLACEMENT! IRRESPONSIBLE! FIX IT FORD -NOW!

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COMPLETE BRAKE FAILURE.PEDAL GOES TO THE FLOOR.

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COMPLETE BRAKE FAILURE. PEDAL GOES TO THE FLOOR.

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TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING 35 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT HAD TO USE THE EMERGENCY BRAKES TO STOP THE VEHICLE. THE DEALER DIAGNOSED THAT THE MASTER CYLINDER WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000.

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BRAKE PEDAL GOES ALL THE WAY TO FLOOR. COMPLETE LOSS OF BRAKES.

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BRAKE FAILURE. PEDAL WENT ALL THE WAY TO FLOOR BOARD WITH LOSS OF BRAKING POWER. I WAS DRIVING AT 35 MPH ON SLIGHT GRADE. I APPLIED BRAKE PRESSURE FOR 10 SECONDS DOWN THE GRADE. AS I APPROACHED A STOP SIGN I APPLIED STOPPING PRESSURE. THE BRAKE PEDAL WENT SOFT AND WHEN ALL THE WAY TO THE FLOOR. I HAD TO USE THE EMERGENCY BRAKE TO KEEP ME FROM GOING INTO THE INTERSECTION. THE BRAKES THEN SEEM TO WORK. I TOOK IT TO MY LOCAL FORD DEALER AND THEY STATED THERE IS PROBLEM WITH SOME VIN'S BUT MY IS NOT ONE OF THEM REGARDING THE MASTER CYLINDER. I WAS ALSO TOLD MORE BRAND NEW F-150 ARE HAVING THE SAME ISSUE. MY FAMILY COULD HAVE BEEN KILLED IT IS SITTING AT THE DEALER AND THEY ARE TRYING TO DUPLICATE THE PROBLEM..

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TOTAL LOSS OF BRAKE PEDAL, FIRST LEARNED OF THE PROBLEM MAKING A HARD RIGHT/LEFT TURN AND HIT BRAKES. WENT TO THE FLOOR. DRIVING ON INTERSTATE TAP THE BRAKES AND THEY SEEM TO BE OK, THEN GOES TO FLOOR. VERY UNSAFE YET NO RECALL. THIS TRUCK HAS ONLY 4300 MILES.

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DRIVING HOME ON THE FLORIDA TURNPIKE AND HAD TO SLOW DOWN FOR STOPPED TRAFFIC AND MY FOOT WENT ALL THE WAY TO THE FLOORBOARD . I PUT IT IN NEUTRAL AND SWERVED ONTO THE SIDE OF THE ROAD TO AVOID HITTING TRAFFIC AT 70 MPH . ONCE I GOT SLOWED DOWN MY BRAKES WORKED AGAIN . I PROCEEDED ON THINKING IT WAS A FREAK INCIDENT BUT TO MY SURPRISE IT HAPPENED TWICE MORE ON MY WAY HOME . THEY WOULD WORK FOR 5 OR 6 TIMES AND THEN THEY WOULD FAIL AGAIN . I TOOK IT TO THE NEAREST DEALERSHIP AND PARKED IT . THEY CALLED ME THE NEXT DAY AND TOLD ME IT WAS THE MASTER CYLINDER FAILING AND IT WAS A KNOWN PROBLEM . "A KNOWN PROBLEM!" WHY IS THERE NOT A RECALL ? I COULD OF KILLED SOMEBODY.

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I HAD JUST LEFT MY HOUSE AND REACHED THE MAIN INTERSECTION OF KELLOGG (HIGHWAY 54) AND OLIVER TO TURN WEST ONTO THE RAMP TO GET ON KELLOGG WHERE THE SPEED OF TRAFFIC IS 60MPH. I APPROACHED A RED LIGHT AND ATTEMPTED TO STOP NORTH OF KELLOGG ON OLIVER. AS I PRESSED MY FOOT ON THE BREAK PEDAL TO STOP AT THE LIGHT, MY FOOT WENT ALL THE WAY DOWN TO THE FLOOR. I COASTED INTO THE INTERSECTION AND DIRECTED THE STEERING WHEEL TO THE RIGHT TOWARDS THE ON RAMP. I WAS ABLE TO SLOW DOWN ENOUGH SINCE I HADN'T EVEN REACHED 35MPH AND PUT MY HAZARDS LIGHTS ON AND PLACED MY TRUCK IN PARK. I WAS CONVINCED SOMEONE HAD TAMPERED WITH MY BRAKES AND THEY WERE TRYING TO KILL ME! I FRANTICALLY CALLED MY BOYFRIEND WHO WAS ABLE TO CALM ME DOWN ENOUGH TO CALL A TOW TRUCK. I HAD ONLY HAD MY BRAND NEW TRUCK FOR LESS THAN A MONTH! IT IS CURRENTLY AT A FORD DEALERSHIP TO BE REPAIRED AND HAS BEEN THERE FOR ALMOST A MONTH. I WAS TOLD BY THE FORD DEALERSHIP THAT THE MASTER CYLINDER WAS THE CAUSE OF THE PROBLEM AND THAT THE PARTS NEEDED FOR REPAIR ARE ON BACKORDER. I RESEARCHED AND SAW THAT THE FORD F-150 TRUCKS IN 2013 AND 2014 HAD BEEN RECALLED FOR FAULTY MASTER CYLINDERS. I ASSUMED THAT BY NOW FORD WOULD HAVE CORRECTED THE ISSUE BUT CLEARLY THEY HAVE NOT.

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COMING UP TO A STOP LIGHT ON A SECONDARY ROAD, THE BRAKE PEDAL WENT TO THE FLOOR, BARELY STOPPING. I HAD TO SWERVE ONTO THE SHOULDER TO AVOID HITTING A VEHICLE STOPPED IN FRONT OF ME. PUMPING THE PEDAL BROUGHT UP SOME PRESSURE, BUT THEN THE PEDAL WOULD SLOWLY GO TO THE FLOOR.

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MY TRUCK IS A 2016 F150 WITH 4053 MILES. THE VEHICLE HAS A 5.0 V8 AND 7 WEEKS AFTER PURCHASING THE VEHICLE NEW, THE MASTER CYLINDER FAILED. THE VEHICLE WAS IN MOTION ON A CITY STREET AND THE SIGNAL LIGHT TURNED RED. I DEPRESSED THE BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR AND WAS NOT STOPPING, ONLY SLOWING. I DOWNSHIFTED THE AUTOMATIC TRANSMISSION AND PUMPED THE BRAKES BEFORE FINALLY STOPPING. THIS OCCURRED WITHOUT WARNING. I IMMEDIATELY DROVE TO A FORD DEALER LESS THAN 2 MILES AWAY AND THEY CONFIRMED IT WAS THE MASTER CYLINDER WHICH OF COURSE IS NOT IN STOCK. AFTER DOING SOME RESEARCH, EARLIER MODELS HAVE HAD THE SAME ISSUE. APPARENTLY, FORD HAS NOT CORRECTED THE PROBLEM. THIS IS A SAFETY ISSUE THAT NEEDS IMMEDIATE ATTENTION!

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2.5 MONTH OLD TRUCK WITH APPROXIMATELY 7K MILES DRIVEN. I WAS ROLLING DOWN A HILL ABOUT 10MPH AND TRIED TO STOP TO TALK WITH A NEIGHBOR. THE PEDAL TRAVEL DIDN'T FEEL NORMAL AND I ROLLED ABOUT 5 FEET PAST MY NEIGHBOR. AFTER COMING TO A STOP THE PEDAL SLOWLY SUNK TO THE FLOOR. I SHIFTED TO PARK THEN RELEASED AND REAPPLIED THE PEDAL. THERE WAS INITIAL RESISTANCE AT ROUGHLY THE NORMAL PEDAL HEIGHT, AND AGAIN THE PEDAL SLOWLY SANK TO THE FLOOR. WHEN I SHIFTED BACK TO DRIVE AND TESTED THE BRAKES I EXPERIENCED A SLIGHTLY DIMINISHED "INITIAL GRAB" WHEN APPLYING THE BRAKES WHICH THEN WOULD DECREASE EVEN FURTHER WHILE THE PEDAL SANK TO THE FLOOR. WHEN THE PEDAL WAS COMPLETELY DEPRESSED I HAD VERY VERY LITTLE BRAKING ABILITY. FORD HAS HAD THE TRUCK FOR OVER 3 WEEKS AND STATES THAT THEY BELIEVE THE MASTER CYLINDER TO BE FAULTY AND THE LEAD TIME ON A REPLACEMENT IS QUITE LONG. (3 WEEKS THEY HOPE). I HAVE SPOKEN WITH FORD CUSTOMER SERVICE AND OPENED A CASE. THE TOLD ME THEY WOULD SEEK TO PRIORITIZE THE PART FOR ME. I HAVE NOT HEARD FROM THEM (WERE SUPPOSED TO CALL LAST THURSDAY) DEALER HAS NO UPDATES FOR ME EITHER. IN VIEW OF THE RECALL FOR PREVIOUS YEAR F150 TRUCKS FOR BRAKE RELATED ISSUES THAT ARE IDENTICAL TO WHAT I HAVE EXPERIENCED, I AM NOT COMFORTABLE TOWING WITH THIS TRUCK...ASSUMING IT IS ACTUALLY FIXED ANY TIME SOON.

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MY BRAKES FAILED, COULD BARELY STOP TRUCK AT STREET INTERSECTION.. WAS ABLE TO MAKE IT TO DEALERSHIP. BRAKES WERE NON RESPONSIVE AND THEN BACK TO SEMI RESPONSIVE.

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BRAND NEW KING RANCH FORD F-150 BRAKES RECURRENTLY FAIL. NO ACCIDENT BUT THEY CURRENTLY HAVE GREATLY REDUCED STOPPING POWER, SUPER DANGEROUS. FORD REPORTS LONG BACK ORDER 3+WEEKS ON MASTER CYLINDER, MAKES ME WONDER IF THERE IS LARGER ISSUE.

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6,500 MILES ON NEW VEHICLE AND BRAKES COMPLETELY FAILED, NO ACCIDENT TO REPORT

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BRAKES COMPLETELY FAIL, WHEN I PUSHED THE BRAKE PEDAL DOWN. IT WENT STRAIGHT TO THE FLOOR WITH NO RESISTANCE. THIS HAS HAPPENED 4 TIMES. SOMETIMES PUMPING THE BRAKES HELPS. THE EMERGENCY BRAKE WAS USED TO STOP THE VEHICLE 2 TIMES. ONCE A SHARP SWERVE OFF THE ROAD WHILE PUMPING TO STOP. THE LAST TIME I COASTED TO A STOP. THERE SEEMS TO BE NO MATTER OF SPEED, TYPE OF STOP OR INCLINE IN COMMON. EXCEPT THE VEHICLE IS IN MOTION AND THE BRAKES WON'T WORK. I'M WAITING FOR A TOW TRUCK RIGHT NOW

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THE PICKUP TRUCK IS NO OLDER THAN 3 MONTHS AND WHILE DRIVING ON THE EXPRESSWAY I SUDDENLY LOST FUNCTION OF MY BRAKES. THE BRAKE PEDAL WENT ALL THE WAY DOWN WITH NO BRAKE REACTION. THE MIDWAY FORD DEALERSHIP INFORMED ME THE MASTER CYLINDER BRAKE WAS DEFECTIVE. THANKFULLY NO ONE WAS INJURED, NOR ANY PHYSICAL DAMAGE TO PROPERTY; HOWEVER THE TRAUMATIC INCIDENT DID CAUSE ME ANGINA DUE TO MY HEART CONDITION. I WAS EXTREMELY LUCKY TO HAVE BEEN ABLE TO HAVE CONTROLLED THE HEALTH CONDITION WITH NITROGLYCERIN. ALL I ASK IS THAT FORD TAKE THIS INCIDENT SERIOUSLY TO AVOID ANY FUTURE ACCIDENTS WHICH MAY POTENTIAL RESULT IN A FATALITY. I NO LONGER HAVE FAITH IN MY VEHICLE AND PREFER A DIFFERENT CAR MOVING FORWARD.

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ADAPTIVE CRUISE CONTROL BRAKING ISSUE. MY NEW 2016 FORD F150 PLATINUM EDITION PICK UP TRUCK WILL AUTOMATICALLY BRAKE HARD WHEN PASSING SOME LARGE TRUCKS WHILE OPERATING IN ADAPTIVE CRUISE CONTROL. THE LANE AHEAD OF ME WAS CLEAR WITH NO VEHICLES IN SIGHT IN MY LANE EACH TIME THIS HAPPENED. THE LARGE TRUCKS I PASSED WERE ON MY RIGHT AND NOT IN MY LANE OR EVEN CLOSE TO THE LANE MARKERS. THE LARGE TRUCKS DID NOT HAVE ANYTHING HANGING OVER INTO MY LANE. THESE DANGEROUS BRAKING EVENTS HAPPENED WHILE I WAS DRIVING ON VERY GOOD DRY HIGHWAYS AND FREEWAYS IN ARIZONA. I HAVE NO STICKERS OR AFTER MARKET ITEMS ON MY NEW F150 TRUCK. THIS HARD AUTOMATIC BRAKING HAPPENED TO ME ON FOUR DIFFERENT OCCASIONS DURING THE MONTH OF MARCH. IN EACH OF THE FOUR BRAKING EVENTS I WAS TRAVELING BETWEEN 65 AND 75 MPH ON STRAIGHT HIGH QUALITY ROADS IN ARIZONA. I WAS ALMOST REAR-ENDED THE LAST TIME IT HAPPENED SO I'M NO LONGER USING CRUISE CONTROL. AS OF TODAY 4/8 MY TRUCK IS AT THE MORGAN HILL FORD STORE IN MORGAN HILL CALIF FOR INSPECTION OF THIS DANGEROUS PROBLEM.

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WHILE IN PARK WITH THE DRIVER DOOR OPEN, TRUCK OFF, RADIO ON, CONFIRMED SHIFTER WAS IN PARK POSITION. I ACCIDENTALLY ENGAGED MANUAL TRANSMISSION CONTROL IN FRONT OF AND GEAR SELECTOR AT THUMB POSITION OF SHIFTER AS BOTH ARE UNAVOIDABLE. AS I WAS GETTING OUT TO REACH SOMETHING IN THE BACK SEAT, TRUCK RELEASED PARK AND ROLLED AWAY. IN ADDITION, WHILE DRIVING IN D (DRIVE) THUMB ACCIDENTALLY MADE CONTACT WITH (-) CONTROL AND QUICKLY DECELERATED TO A QUICK STALLED STOP, BEGINNING AT 50 MPH DOWN TO A STOP IN THE ROAD IN LESS THAN ONE QUARTER OF A MILE. M (MANUAL) SELECTOR IS AN OPTION ON THE PANEL, HOWEVER, BOTH THESE EVENTS HAPPENED WHILE IN P AND D, RESPECTIVELY. IN PARK THE TRUCK WAS IN A STALL AND STOPPED. IN D THE TRUCK WAS TRAVELING AT 50 MPH. THIS IS A SOFTWARE MALFUNCTION THAT IS ALLOWING AN OVERRIDE OF BRAKING WHILE IN PARK AND RAPID SHIFTING AT THE TOUCH OF ONE CONTROL THAT SITS UNDER THE DRIVERS THUMB.

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MY 2016 F150 HAS ADAPTIVE CRUISE CONTROL ("ACC") THAT APPLIES BRAKES IN THE EVENT A VEHICLE IS DETECTED IN LANE AHEAD IN ORDER TO MATCH SPEED AND MAINTAIN SAFE DISTANCE. F150 ALSO HAS COLLISION AVOIDANCE SYSTEM THAT INCREASES SENSITIVITY OF BRAKES IF IMMINENT COLLISION IS DETECTED. 2015 FORD F150 HAS BEEN SUBJECT TO A RECALL (NHTSA CAMPAIGN NUMBER: 15V614000) TO FIX PROBLEMS WITH ACC - THE ACC MAY FALSELY DETECT AN OBSTACLE IN ITS PATH AND MAY UNEXPECTEDLY APPLY THE BRAKES INCREASING THE RISK OF A REAR-END COLLISION FROM A FOLLOWING VEHICLE. MY 2016 F150 WAS BUILT AFTER THE DATE COVERED BY THE RECALL HOWEVER IT EXHIBITS THE EXACT PROBLEM DESCRIBED IN THE RECALL I.E. THE PROBLEM CONTINUES TO EXIST WITH FORD'S ACC SYSTEM AND THE RECALL WAS INSUFFICIENT. IN MY CASE, ON FOUR SEPARATE OCCASIONS FROM 3/19 THROUGH 3/26/2016 THE ACC SYSTEM ACTIVATED UNEXPECTEDLY AND FOR NO REASON, CAUSING HEAVY BRAKING AND IN ONE CASE ALMOST CAUSING COLLISION WITH A FOLLOWING VEHICLE. THE COLLISION WARNING LIGHTS ALSO LIT UP - THIS SYSTEM MAY ITSELF HAVE INCREASED SEVERITY OF BRAKING. BRAKING EVENTS OCCURRED WITH TWO DIFFERENT DRIVERS, ON STRAIGHT FREEWAY, NO STEERING INPUT, NO BRIDGES, OR SAFETY BARRIERS TO CONFUSE THE ACC RADAR. IN ALL CASES WE WERE DRIVING IN LEFT LANE OF A TWO LANE FREEWAY, APPROACHING TO PASS A LARGE VEHICLE TRAVELLING IN RIGHT LANE - A SEMI-TRUCK IN TWO CASES, EMPTY CAR TRANSPORTER IN OTHER TWO. THE VEHICLE BEING PASSED WAS WELL IN ITS LANE AND NOT DRIFTING OVER OR PRESENTING ANY DANGER TO OUR VEHICLE. FORD'S RESPONSE HAS BEEN THAT THIS IS "NORMAL" AND WAS DUE TO OUR DRIVING ON A CURVE, OR OTHER VEHICLE DRIFTING OVER OR SOME ROAD "FURNITURE" LIKE A BRIDGE / BARRIER CONFUSING THE SYSTEM. HOWEVER, NONE OF THESE FACTORS APPLIED.

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