What 2,429 owners told NHTSA about the 2016 Ford Explorer

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT 20-25 MPH, THE VEHICLE WAS JERKED SPORADICALLY. THE CHECK ENGINE AND IGNITION WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK FORD (540 SOUTHERN ARTERY, QUINCY, MA 02169 (617) 770-0070) WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

NHTSA ODI 11300715

THE VEHICLE BEGAN TO OVERHEAT WHEN DRIVING AT AN INCLINE. AS SOON AS THE VEHICLE WAS LEVEL THERE WERE NO OVERHEATING ISSUES. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS ADVISED THAT THE VEHICLE WAS OVERHEATING DUE TO THE GRILL SHUTTERS BEING STUCK CLOSED AND AS A RESULT THE TRANSMISSION WAS FAILING AND NEEDED A PARTIAL REBUILD. THE VEHICLE WAS STILL ELIGIBLE FOR CERTAIN REPAIRS UNDER THE WARRANTY, MILEAGE 58,120, SO FORD COVERED THE PARTIAL TRANSMISSION REBUILD AS THEY DETERMINED WAS FIT. THE GRILL SHUTTERS MALFUNCTIONING AND BEING STUCK CLOSED WERE NOT COVERED UNDER WARRANTY BUT THE MALFUNCTION WAS A MAJOR CONTRIBUTING FACTOR TO THE TRANSMISSION FAILURE AND OVERHEATING OF THE VEHICLE. REPAIRS WERE COMPLETED IN MAY 2019. IN NOVEMBER 2019 AND APPROX. 2K MILES OUT OF WARRANTY AND JUST SLIGHTLY 2K MORE MILES SINCE THE TRANSMISSION REBUILD AND GRILL SHUTTER REPLACEMENT, THE VEHICLE BEGAN TO OVERHEAT AGAIN. THE OVERHEATING WOULD OCCUR CONSISTENTLY WHEN SITTING IDLE OR IN MOTION ON STREETS AND ON HIGHWAYS. THE VEHICLE WAS TAKEN TO THE FORD DEALERSHIP AGAIN FOR DIAGNOSIS. IT WAS DETERMINED THAT THE HEAD GASKET WAS BLOWN WHICH WAS CAUSING THE VEHICLE TO OVERHEAT. FORD ADVISED THAT DUE TO THE GRILL SHUTTERS BEING STUCK CLOSED THAT ULTIMATELY WAS THE CAUSE OF THE DAMAGE TO THE ENGINE AND THE HEAD GASKET BEING BLOWN. THE MALFUNCTIONING GRILL SHUTTERS ARE A MAJOR ISSUE THAT SHOULD BE FIXED ON FORDS BEHALF SO THAT ADDITIONAL ENGINE DAMAGE DOESN'T OCCUR. FORD IS NOW NOT COVERING THE HEAD GASKET BEING BLOWN/OVERALL ENGINE DAMAGE EVEN THOUGH THIS WAS ULTIMATELY CAUSED BY THE MALFUNCTIONING GRILL SHUTTERS. THE VEHICLE IS NOT DRIVABLE WITHOUT OVERHEATING AND THE OVERHEATING COULD CAUSE A FIRE WHICH COULD BE EXTREMELY DANGEROUS AND IN SOME CASES, FATAL.

NHTSA ODI 11291440

HEADING HOME AFTER WORK ON THE TURNPIKE IN MY FORD EXPLORER 2016 WITH 50,250 MILES. APPROXIMATELY TWO / THREE WEEKS AGO. OUT NO WERE FELT LIKE A JOLTING; SUDDEN STALLING; SUDDEN DECELERATION; SUDDEN LOSS OF POWER WITHOUT ANY WARNING. I PULL TO THE SIDE OF THE ROAD. PUT THE SUV IN PARK. ATTEMPTED A RESTART, IT WORK. DURING THIS INCIDENT, THE DASHBOARD WAS DISPLAYING AND MESSAGE "SEE MANUALS, WITH A BIG WRENCH". THE MANUALS TELLS YOU TO TAKE IT TO A DEALER FOR SERVICE. THIS HAS CONTINUE TO HAPPEN SEVERAL TIMES AFTER THE INCIDENT IN THE TURNPIKE. I BOUGHT THIS CAR NEW, AN HAS ALWAYS BEING SERVICE IN THE FORD DEALER. CALL THE FORD DEALER AN I WAS INFORMED TO MAKE AN APPOINTMENT SO THEY CAN PUT THE VEHICLE IN THE COMPUTER TO DIAGNOSTIC. BUT SINCE THE WARRANTY ALREADY EXPIRED THAT I MAY HAVE TO PAY FOR THE REPAIRS. DID SOME RESEARCH ON TH ISSUE, AN IT SEEN THAT THIS HAS HAPPEN TO MANY OWNER OF A FORD EXPLORER 2016. THIS IS A VERY SERIOUS ISSUE THAT FORD NEEDS TO CORRECT THE PROBLEM WITH A RECALL.

NHTSA ODI 11268996

THE ACCELERATOR BECOMES UNRESPONSIVE AND MY VEHICLE'S RPM DROPS, REGARDLESS IF I AM PRESSING ON THE GAS PEDAL. MOST NOTABLY OCCURS WHEN DRIVING ON THE FREEWAY, BUT HAS HAPPENED DRIVING WITHIN CITY LIMITS. I HAVE TO PRESS DOWN ON THE GAS PEDAL AND WAIT FOR THE VEHICLE TO EVENTUALLY PICK UP SPEED OR SHIFT GEAR TO NEUTRAL TO DRIVE TO BE ABLE TO ACCELERATE WHEN PRESSING ON GAS PEDAL. THIS IS A SAFETY CONCERN DUE TO THE VEHICLE GOING LIMP MODE, ESPECIALLY ON A FREEWAY. THIS HAPPENS APPROXIMATELY 2-3 TIMES IN A 1 HOUR DRIVING PERIOD. THE LAST TIME THIS HAPPENED THE VEHICLE WRENCH LIGHT WHEN ON AND MY VEHICLE WAS JOLTING WHEN I PRESSED ON THE GAS PEDAL. WHEN I TOOK IT TO THE DEALERSHIP THE WRENCH LIGHT WENT AWAY. IT IS CURRENTLY BEING SEEN BY A TECHNICIAN; HOWEVER, THE TECHNICIAN IS HAVING A HARD TIME DUPLICATING THIS PROBLEM. THIS PROBLEM IS INTERMITTENT. I TRIED TO TAKE IT TO ANOTHER DEALERSHIP PREVIOUSLY FOR THE SAME ISSUE, HOWEVER THEY TURNED ME DOWN DUE TO IT BEING AN INTERMITTENT ISSUE.

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CAN OF VEHICLE HAS A PROPANE OR NATURAL GAS ODOR IN IT CAUSING NAUSEA AND HEADACHES

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FORD EXPLOER 2016 AT LOW SPEED EXCELARATOR STICK AND ENGINE REVES UP TRANSMISSION IN DRIVE. MUST PUT TRANSMISSION IN NUTRAL TO STOP AUTO FROM MOVING FWD. HAPPENED 3 TIMES SEPERATE DAYS. HAD TO PUT TRANSMISSION IN NUTURAL TO GET AUTO UNDER CONTROL.

NHTSA ODI 11265821

WHILE THE VEHICLE WAS PARKED, IN A PARKING LOT, TURNED COMPLETELY OFF, AND THE GEAR SELECTOR WAS IN THE "PARK" POSITION, THE VEHICLE ROLLED FORWARD (SLIGHTLY DOWNHILL). THE VEHICLE ROLLED APPROXIMATELY 8 INCHES UNTIL THE FRONT TIRES MET WITH THE PARKING CURB. THE EMERGENCY BRAKE HAD NOT BEEN APPLIED AT THE TIME. THE GRADE OF SLOPE WAS APPROXIMATELY 3-6DEGREES. THE REAR HATCH WAS OPEN, AND TWO ADULTS WERE SITTING IN THE BACK WITH THEIR FEET ON THE GROUND WHEN THE VEHICLE ROLLED. IT WAS APPARENT, THAT THE TRANSMISSION "SLIPPED", WHILE IN PARK, WHEN IT SHOULD NOT "SLIP".

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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING DOWN A HILL AT 65 MPH, THE VEHICLE STALLED AND THE RPMS INCREASED. THE CONTACT MENTIONED THAT THE GEAR SHIFTED INTO LOW GEAR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

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REQUIRED A NEW TRANSMISSION. REPORTED INITIAL PROBLEM AT 58,000 MILES THE DEALER COULD NOT FIND A PROBLEM WHILE CAR WAS STILL UNDER WARRANTY. CAR WAS EXPERIENCING A HESITATION DURING ACCELERATION. AT 80,000 MILES THE TRANSMISSION HAD TO BE REPLACE (OUT OF WARRANTY). REQUIRE NEW BATTERY AND CABLES AFTER BATTER "EXPLODED" CORRODING THE BATTERY CABLES. (68,000 MILES). REQUIRED A NEW WATER PUMP AT 86,000 MILES.

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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A GRINDING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 78,597.

NHTSA ODI 11242360

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT TOOK THE VEHICLE TO STAR DODGE CHRYSLER JEEP RAM (5101 S 1ST ST, ABILENE, TX 79605, (325) 698-2222) TO HAVE THE VLA EMISSION COMPUTER UPDATE COMPLETED. AFTER A FEW DAYS, THE VEHICLE BEGAN TO EXHIBIT A DELAYED RESPONSE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE VEHICLE DOWNSHIFTED ON ITS OWN SUDDENLY, ESPECIALLY WHILE DRIVING UPHILL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS AFFECTED BY THE VLA EMISSION UPDATE. AFTER THE UPDATE, THE VEHICLE TENDED TO OVERHEAT AND THE FUEL GAUGE DID NOT ACCURATELY DISPLAY THE CORRECT READING. THE VEHICLE WAS TAKEN TO STAR DODGE A THIRD TIME WHERE IT WAS DIAGNOSED THAT THE EGR WAS THROWING COOLANT INTO THE TURBO. THE CONTACT REACHED OUT TO THE MANUFACTURER AND WAS PROIVDECASE NUMBER: 407224. THE DEALER STATED THAT THE CASE WOULD BE CLOSED BECAUSE THEY COULD NOT REMEDY THE FAILURE. PRIOR TO UPDATING THE VLA, THE CONTACT WAS INFORMED BY THE ECO SYSTEM HOTLINE THAT THE VEHICLE WOULD NOT BE AFFECTED. THE FAILURE MILEAGE WAS 51,000.

NHTSA ODI 11241292

AS I WAS DRIVING MY 2016 FORD EXPLORER ON THE HIGHWAY ON 08/01/2019 I EXPERIENCED THE VEHICLE START TO STUTTER JUST BEFORE I WAS GOING ON TO THE ON RAMP MERGING ON THE HIGHWAY AND AFTER I WAS ON THE HIGH WAY THE VEHICLE STARTED SMOKING FROM UNDER THE HOOD AND WOULD NO LONGER ACCELERATE AND I COULD SMELL OIL BURNING AND PULLED OVER AND SHUT THE CAR OFF LOOKED UNDER THE CAR AND SAW THE PILE OF OIL UNDERNEATH BUT THE VEHICLE DID NOT HAVE THE ANY CHECK ENGINE LIGHT OR WARNINGS ONCE WE TOWED THE VEHICLE HOME I LOOKED UNDER THE CAR AND SAW THAT THE TRANSMISSION CASING WAS CRACKED PRETTY MUCH IN HALF I COULD ACTUALLY SEE THE GEARS INSIDE THE CASING OF THE TRANSMISSION I ALSO REMEMBERD IN THE PAST YEAR OR SO THE VEHICLE WOULD SHIFT VERY HARD AFTER BRAKING AND THEN GETTING BACK ON THE GAS IT HAPPENED EVERY ONCE IN A WHILE .

NHTSA ODI 11241216

WITH NO WARNING - EXPERIENCED SUDDEN LOSS OF POWER WHILE DRIVING. ENGINE LIGHT CAME ON. ALSO THE WRENCH LIGHT CAME ON WITH A MESSAGE THAT SAID "SEE MANUAL." I WAS ABLE TO GET OUT OF TRAFFICE AND PULL OVER. AFTER TEN MINUTES, I RESTARTED THE CAR. THE CAR STARTED BACK UP WITH NO PROBLEM AND THE ENGINE LIGHT WAS BACK OFF. FROM THERE IT DROVE BEAUTIFULLY LIKE IT NEVER HAPPENED - EXCEPT THAT IT DID ! FOUR DAYS LATER, I TAKE IT TO THE DEALORSHIP. THEY DETERMINED THAT THIS HAPPENED DUE TO A DEFECTIVE THROTTLE BODY. I HAVE TO HAVE IT REPLACED AND IT'S GOING TO COST ME $380. I FIND IT HARD TO BELIEVE THAT WITH THE SIGNIFICANT NUMBER OF COMPLAINTS ON THIS ISSUE ALL OVER THE INTERNET THAT THEY DIDN'T KNOW ABOUT THIS AT THE DEALORSHIP WHEN THEY SOLD ME THE CAR. AND ALSO THAT FORD HAS NOT RECALLED THIS YET CONSIDERING THE NUMBER OF COMPLAINTS. I HAVE TO HAVE THIS FIXED, I HAVE NO CHOICE. I WOULD DEFINITLY LIKE TO REUMBERSED FOR THIS REPAIR. BUT IN ADDITION TO THE OUT OF POCKET COST, THE POWER GOING OUT ON THE CAR WHILE DRIVING IS A MAJOR SAFETY ISSUE. WITH THE SIGNIFICANT NUMBER OF COMPLAINTS ON THIS ISSUE WITH THIS SPECIFIC VEHICLE MODEL / YEAR , I HOPE THAT SOMEBODY DOESN'T HAVE TO DIE BEFORE THEY PLACE A RECALL ON THIS ISSUE.

NHTSA ODI 11240868

PROBLEM FIRST APPEARED ON JUNE 3, 2016 WITH ABOUT 10,000 MILES. I WAS DRIVING ON INTERSTATE 95 PAST PHILADELPHIA AIRPORT ABOUT 9:30 AM AT ABOUT 60 MPH. THE VEHICLE HAD BEEN DRIVEN FROM A COLD START FOR ABOUT 20 MINUTES. IT WAS RAINING MODERATELY. THE BACKUP CAMERA SUDDENLY APPEARED ON THE SCREEN IN THE CENTER CONSOLE AND THE TRANSMISSION SHUDDERED SLIGHTLY. I ALSO NOTICED THAT THE DASHBOARD DRIVE INDICATOR, WHICH NORMALLY IS LIT RED WHEN IN DRIVE, WAS WHITE, AS WERE ALL THE OTHER INDICATORS (R, N, ETC). I JIGGLED THE SHIFTER WITHOUT PRESSING THE SHIFTER BUTTON BUT THAT DID NOT FIX THE PROBLEM. THE TRANSMISSION APPEARED TO BE STILL IN DRIVE SINCE THE CAR STILL HAD POWER AND WAS NOT SLOWING DOWN. IT LASTED FOR ABOUT 15 SECONDS AND THEN THE DISPLAY RETURNED TO NORMAL AND THE D INDICATOR RETURNED TO ITS NORMAL RED MODE. ABOUT 30 SECONDS LATER THE PROBLEM RETURNED AND STAYED FOR 10 TO 15 SECONDS AND THEN AGAIN REVERTED BACK TO NORMAL. THIS BEHAVIOR REPEATED ONE OR TWO MORE TIMES IN THE NEXT COUPLE OF MINUTES. AFTER THIS SERIES OF EVENTS THE CAR SEEMED TO BE NORMAL FOR THE REST OF MY 1.5 HOUR TRIP AND HAS BEEN FINE UNTIL AUG 13, 2016 WHEN THE SAME BEHAVIOR HAPPENED AGAIN. THIS COULD BE A SERIOUS SAFETY PROBLEM IF IT GETS WORSE IF FOR NOTHING ELSE THAN IT IS CERTAINLY A DISTRACTION AND MAY RESULT IN TRANSMISSION DAMAGE AND LOSS OF CONTROL. I DID TALK TO THE SERVICE MANAGER AT MY FORD DEALER (SHERIDAN FORD, RT 2 KIRKWOOD HIGHWAY, WILMINGTON DE) ON JULY 21, 2016 WHEN I WAS GETTING AN OIL CHANGE AND I DESCRIBED THE FIRST INCIDENT. HE DID NOT SEEM VERY CONCERNED. HE SAID THAT THEY HAD NEVER HEARD OF THAT HAPPENING BUT DID NOT HAVE ME WRITE ANYTHING DOWN. I TOLD HIM THAT IF IT HAPPENED AGAIN, I WOULD CONTACT FORD AND THE DEALER. THE PROBLEM HAS OCCURRED 12 MORE TIMES. I HAVE TOLD THE DEALER ABOUT IT EVERY TIME. I HAVE FURTHER TEXT DOCUMENTATION.

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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 75 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RETRIEVED DIAGNOSTIC TROUBLE CODE: P2111 (THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN). THE VEHICLE WAS NOT REPAIRED. AUTONATION FORD MARIETTA (LOCATED AT 869 COBB PKWY SE, MARIETTA, GA 30060, (770) 674-6077) WAS INFOMRED OF THE FAILURE VIA PHONE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

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TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE VEHICLE WAS PLACED INTO REVERSE, IT JERKED. THE VEHICLE WAS TAKEN TO WOODY ANDERSON FORD (2500 JORDAN LN NW, HUNTSVILLE, AL 35810, (877) 315-0514) TO BE DIAGNOSED AND REPAIRED PER AN UNKNOWN RECALL REGARDING CARBON MONOXIDE. PRIOR TO TAKING THE VEHICLE TO THE DEALER, THE CONTACT BECAME VERY SLEEPY WHILE DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 77,000.

NHTSA ODI 11196688

WITH THE CRUISE CONTROL SET AT ~78 MPH ON AN INTERSTATE HIGHWAY THE AUTOMATIC TRANSMISSION APPEARED TO SHIFT INTO A LOW GEAR CAUSING THE VEHICLE TO SUDDENLY DECELERATE AND THE ENGINE TO REV TO MATCH THE SET SPEED. THE VEHICLE DECELERATED FROM 78 TO ABOUT 40 AS IF I HAD SLAMMED ON THE BRAKES. AFTER STOPPING AND TALKING WITH MY DEALER HE RECOMMENDED TO CONTINUE AS NO WARNING LIGHTS OR INDICATORS APPEARED ON THE CAR. I CONTINUED ON THE ROAD AT A MUCH REDUCED SPEED. AFTER A SHORT DISTANCE THE VEHICLE AGAIN SELF SHIFTED TO A LOWER GEAR WITH THE ENGINE RPM'S SHOWING APPROXIMATELY 3000 AT ABOUT 55 MPH. DEALER IS INSTALLING A NEW TRANSMISSION BUT CAN NOT IDENTIFY WHAT CAUSED THE VEHICLE TO SHIFT GEARS ON ITS OWN.

NHTSA ODI 11190300

I RECEIVED A "TERRAIN MANAGEMENT FAULT" ALERT WHILE DRIVING ON A HIGHWAY, AND IMMEDIATELY HAD A LOSS OF POWER AND VERY SLOW ACCELERATION AFTER STOPPING. UPON REACHING MY HOME THE VEHICLE WOULD NOT DRIVE UP A SMALL INCLINE IN MY DRIVEWAY. THE "CHECK ENGINE LIGHT" CAME ON AND THERE IS NOW A LOUD METALLIC CLANG WHEN SHIFTING INTO DRIVE OR REVERSE. THE VEHICLE HAS ONLY 13, 655 MILES ON IT. I CALLED FORD ROADSIDE ASSISTANCE AND THEY WILL HAVE A TOW TRUCK TAKE IT TO A FORD DEALER IN THE MORNING FOR TESTING..

NHTSA ODI 11186957

VEHICLE STEERING BECAME STIFF WHILE DRIVING IN A PARKING LOT, WITH MULTIPLE ERRORS. CANNOT DRIVE VEHICLE SAFELY. HAPPENED WITHOUT WARNING. -HILL START ASSIST NOT AVAILABLE -SERVICE ADVANCETRAC -TERRAIN MANAGEMENT SYSTEM FAULT

NHTSA ODI 11180650

DURING ACCELERATION, A BRIEF PAUSE IN ACCELERATION OR DOWN SHIFTING OF GEARS. FEELS LIKE THE TRANSMISSION IS SLIPPING. USUALLY NOTICED DURING 30 MINUTES OF NORMAL DRIVING CONDITIONS.

NHTSA ODI 11180097

WHEN YOU DRIVES SLOWLY IN BETWEEN 15MPH TO 20MPH 2ND TO 3RD GEAR SHIFTING IT GAVES TUGG WHEN IT WAS IN WARRENTY I BRING TO FORD DELARSHIP BUT THEY SAID EVERYTHING IS OK NEVER RECOMMEND FORD IT WAS MY 1ST EXPERIENCE WITH FORD BUT ALL CRAP CARS AND SUVS

NHTSA ODI 11170871

COMPLETE VEHICLE POWER FAILURE (LOSS OF STEERING CAPABILITIES, ETC)WHILE IN MOTION MAKING LEFT HAND TURN ONTO MAJOR SURFACE STREET THAT CONNECTS TO FREEWAY ENTRANCE.

NHTSA ODI 11162145

INTERIOR OF CAR BEGAN TO SMELL OF BURNING OIL, WARNING MESSAGE "4WD TEMPORARILY DISABLED". LEAK FROM VENT HOSE INTO PTU SYSTEM. FORD (SANTA ROSA, CA) SAYS PTU MUST BE REPLACED. 37K MILES ON CAR.

NHTSA ODI 11154243

THE ENGINE WILL STALL AND THE CAR WILL BUCK/SHAKE AND ALMOST DIE WHEN PUT INTO DRIVE AFTER SITTING OVERNIGHT OR FOR SEVERAL HOURS TAKES 1-2 MINUTES TO JERK/SHAKE AND THEN WILL RUN FINE. TWICE THE WRENCH ICON HAS COME ON IN THE DASH. WE HAVE TAKEN IT TO THE DEALERSHIP 3 TIMES NOW TO BE FIXED. THEY WERE ABLE TO VALIDATE WHAT HAPPENED, AS IT HAPPENED TO THEM BUT SAID THAT THE CAR'S COMPUTER DID NOT GENERATE ANY CODES SO THEY ARE UNABLE TO DIAGNOSE/REPAIR.

NHTSA ODI 11130493

I HAVE BEEN DRIVING MY VEHICLE FOR THE LAST MONTH IT HAS 40000 MILES ON IT AND HAD NO PROBLEMS UNTIL THE LAST COUPLE OF WEEKS MY VEHICLE HAS BEEN JERKING WHEN ACCELERATING AND THE GEAR DROPS.

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