Jul 31, 2017Engine & cooling
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL, THE CONTACT SMELLED EXHAUST FUMES FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (MCLARTY DANIEL FORD IN BENTONVILLE, AR) WHERE THE FILTER WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
NHTSA ODI 11011817
Jul 24, 2017Engine & cooling
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 60 MPH, THERE WAS AN ABNORMAL HYDROGEN SULFIDE ODOR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HAYFORD FORD LOCATED AT 1330 301ST AVE NW ISANTI, MN 55040 763-689-5555), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: CAS12775863. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 26,000. ..UPDATED 08/22/17 *BF UPDATED 09/28/2017*JS *CN
NHTSA ODI 11010277
Jul 24, 2017Engine & cooling
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 65 MPH, EXHAUST FUMES ENTERED INTO THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS WHILE DRIVING VARIOUS HIGH SPEEDS. ARSENAL FORD OF NEW IBERIA, LOUISIANA WAS CONTACTED ABOUT THE FAILURE ON THREE DIFFERENT OCCASIONS. THE EXHAUST WAS REPLACED IN THE FRONT OF THE VEHICLE AND AN EXHAUST OPENING WAS SEALED IN THE REAR OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
NHTSA ODI 11010354
Jul 14, 2017Engine & cooling
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 35 MPH, A SULFURIC, EGG-LIKE ODOR ENTERED THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE ODOR WAS NOTICED OVER A DOZEN TIMES, ESPECIALLY DURING HEAVY ACCELERATION OR DRIVING UP AN INCLINE. THE VEHICLE WAS TAKEN TO ASTORG FORD IN PARKERSBURG, WEST VIRGINIA WHERE THE O2 SENSOR AND CATALYTIC CONVERTER WERE DIAGNOSED, BUT NO ISSUES WERE FOUND WITH EITHER OF THEM. IN ADDITION, THE DEALER STATED THAT THERE WAS AN UNKNOWN TSB THAT APPLIED TO THE VEHICLE THAT CAME OUT IN MAY OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000.
NHTSA ODI 11005366
May 24, 2017Engine & coolingBody & structure
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, THE CONTACT SMELLED EXHAUST FUMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SHARPE MOTOR DEALER WHERE IT WAS DIAGNOSED THAT THE BUMPER NEEDED TO BE REPLACED. THE FUME ODOR REMAINED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE SOURCE OF THE FUMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 16,000.
NHTSA ODI 10991534
Apr 25, 2017Engine & cooling
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
NHTSA ODI 10980504
Mar 3, 2017Engine & cooling
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE OPERATING THE VEHICLE, EXHAUST FUMES WERE PRESENT INSIDE THE CABIN. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE DEALER INDICATED THAT THE VEHICLE WAS OPERATING NORMALLY AND ADVISED THE CONTACT NOT TO PRESS THE ACCELERATOR PEDAL TOO HARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
NHTSA ODI 10958376
Jan 9, 2017Engine & cooling
TL* THE CONTACT OWNS A 2016 FORD EXPLORER POLICE INTERCEPT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ABNORMAL EXHAUST ODOR AFTER EXTENDED OPERATION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
NHTSA ODI 10943786
Jan 8, 2017Engine & coolingFuel system
SINCE EARLY OCTOBER 2016, I'VE HAD A NEAR-CONSTANT EXHAUST SMELL, SIMILAR TO WHAT NATURAL GAS OR SULFUR SMELLS LIKE, IN THE CABIN OF MY VEHICLE THAT IS RESULTING IN HEADACHES (LITERALLY) FOR MY ENTIRE FAMILY. DEALERSHIP HAS MADE MULTIPLE ATTEMPTS TO REPAIR AND HAS BEEN UNSUCCESSFUL. THE EXHAUST FUMES ARE COMING INTO THE CABIN WHEN THE ENGINE IS STARTED AND VEHICLE IS PARKED OR MOVING. IN MY ONLINE RESEARCH, I'VE FOUND THAT FORD IS UNDER INVESTIGATION BY NHTSA FOR THIS ISSUE FOR 2010-15 MODELS, BUT I BELIEVE MY 2016 MODEL IS AFFECTED AS WELL. *TR
NHTSA ODI 10943721
Jan 4, 2017Engine & cooling
FORD EXPLORER - I KNOW THERE WAS A CLASS ACTION LAWSUIT FOR 2011-2015 EXPLORERS HAVING AN EXHAUST FUME LEAK THROUGH THE AC. HAS THE ISSUE BEEN FIXED ON THE 2016 MODEL? WHAT HAS BEEN DONE DIFFERENTLY IN THE 2016 MODEL TO ENSURE THIS ISSUE DOES NOT EXIST? *TR
NHTSA ODI 10939631
Dec 19, 2016Engine & cooling
CAR HAS AN AWFUL SMELL WHEN USING THE CLIMATE CONTROL, DEALER SAID THERE WAS AN EXHAUST LEAK INTO THE TURBO, THEY REPLACED THE TURBO AND THE SMELL STILL PERSIST. CAR HAS BEEN AT DEALERSHIP FOR A MONTH NOW. SMELL IS STRONGEST WHEN DRIVING AND CLIMATE CONTROL IS ON. *TR
NHTSA ODI 10936374
Nov 30, 2016Engine & cooling
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS OR WHILE PARKED, THERE WERE STRONG EXHAUST FUMES INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 28,000.
NHTSA ODI 10928878
Oct 26, 2016Engine & cooling
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS ON EXTENDED TRIPS, EXHAUST FUMES ENTERED THE CABIN OF THE VEHICLE. THE FUMES MADE THE CONTACT FEEL NAUSEOUS TO THE POINT OF PASSING OUT. WHEN DEPRESSING ON THE ACCELERATOR PEDAL, THE ABNORMAL FUME ODOR INTENSIFIED. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,034.
NHTSA ODI 10919185
Jul 28, 2016Engine & coolingElectrical systemSpeed control
2016 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO VEHICLE COMPLETE LOSS OF POWER, AIRBAG, CHECK ENGINE AND POWERTRAIN WARNING LIGHTS ILLUMINATED AT VARIOUS TIMES AND ACCELERATOR MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING ON A MAIN ROAD, HE HEARD A LOUD THUD ACCOMPANIED BY AN IMMEDIATE AND COMPLETE LOSS OF POWER. THE ENGINE WAS STILL RUNNING, BUT THE VEHICLE QUICKLY LOST SPEED AND THE ACCELERATOR WAS NOT FUNCTIONING. IT SEEMED AS THOUGH THE ENGINE WAS IDLING. THE CONSUMER WAS ABLE TO MANEUVER THE VEHICLE SAFELY OUT OF TRAFFIC AND HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER INFORMED THE CONSUMER, THE THROTTLE BODY NEEDED TO BE REPLACED. ALSO, THERE WAS A RECURRING ELECTRICAL ISSUE THAT HE EXPERIENCED IN JANUARY 2016 WITH THE FIRST MONTH OF DELIVERY. THE VEHICLE WAS TOWED TO THE DEALER FOR SERVICE ON TWO SEPARATE OCCASIONS DUE TO DEAD BATTERIES. *JB
NHTSA ODI 10891403