Sep 29, 2016Transmission & drivetrainSpeed controlFuel system
I WAS DRIVING ON 675 IN DAYTON OHIO AT 65-70 MILES AN HOUR WHEN MY FORD EXPLORER XLT LOST ALL ACCELERATION AND I WAS FORCED TO COAST TO A STOP ON THE LEFT SHOULDER OF THE HIGHWAY. I WAS ABLE TO TURN THE CAR OFF AND RESTART IT, AND DRIVE IT HOME WITHOUT INCIDENT. I HAD IT TOWED TO A FORD DEALER AND HOPEFULLY WILL HAVE AN ANSWER TOMORROW. THIS VEHICLE IS A 2016 XLT WITH JUST OVER 8,000 MILES. I NO LONGER TRUST THIS VEHICLE AND WILL BE RESEARCHING MORE RELIABLE VEHICLES.
NHTSA ODI 10910666
Sep 23, 2016Electrical systemFuel system
THE VEHICLE KEEPS LOSING FUEL AND FUEL HAS TO BE REPLACED EVERY OTHER DAY. TOOK VEHICLE INTO FORD DEALERSHIP TO BE CHECKED OUT AND WAS TOLD VEHICLE IS SAFE TO DRIVE. GAS CAN BE SMELT AND VISIBLY GUSHES AFTER FUELING IN STATIONARY POSITION. WHEN VEHICLE IS IN DRIVE MOTION, GAS LEAKS SLOWLY. ALSO, WHILE DRIVING THE VEHICLE JERKS AND WILL SLOW DOWN ACCELERATION.
NHTSA ODI 10908880
Aug 29, 2016Fuel system
I PREVIOUSLY OWNED AND 2013 FORD EXPLORER XLT AND TOOK IT 3 TIMES T DEALERSHIP FOR HAVING IT CHECK FOR FUMES COMING INTO THE CABIN WHEN SUDDENLY ACCELERATING THE VEHICLE. THE ISSUE WAS NEVER CORRECTED. I PURCHASED AND 2016 XLT HOPING TO HAVE THIS ISSUE NOT LONGER BOTHERING, SADLY I AM EXPERIENCING THE SAME ISSUE WITH MY NEW EXPLORER. I DISCUSSED THIS WITH THE DEALER'S MANAGER AND HE HAD NOT A SOLUTION FOR MY ISSUE.
NHTSA ODI 10899119
Aug 29, 2016Fuel system
VEHICLE LOST POWER IN THE CITY GOING ABOUT 35MPH, HAD TO COAST TO SIDE OF THE ROAD, BAD THROTTLE BODY...... 6600 MILES ON THE CAR SERVICE LIGHT CAME ON ZERO THROTTLE RESPONSE.
NHTSA ODI 10899222
Aug 25, 2016Speed controlEngineFuel system
VEHICLE LOST POWER WHILE DRIVING DOWN A BUSY HIGHWAY AT 65+ MPH. ENGINE WAS RUNNING ROUGH (SOUNDED LIKE A TRACTOR) AND COULD NOT ACCELERATE. DASH LIGHTS CAME ON. VEHICLE WAS ABLE TO COAST TO AN EXIT RAMP WHERE IT WAS TOWED TO THE DEALERSHIP TO HAVE THE THROTTLE BODY REPLACED. MILEAGE WAS JUST OVER 7,000. IT IS SAD THAT I HAD TO RESCUE MY FAMILY (WIFE, 4 MONTH OLD BABY, 3 YEAR OLD AND 6 YEAR OLD) OFF A BUSY HIGHWAY EXIT RAMP WHEN THE VEHICLE IS LESS THAN 6 MONTHS OLD. THE TOW TRUCK DRIVER SAID HE GETS ABOUT 3 OR 4 OF THE SAME ISSUE WITH NEW EXPLORERS A WEEK. HOW CAN THIS NOT BE A RECALL? NOW WE WILL DRIVE IN FEAR OF THIS PROBLEM OCCURRING AGAIN SINCE, FROM WHAT THE DEALER SAID, THE THROTTLE BODY WAS REPLACED WITH THE EXACT SAME PART. I GUESS WE JUST WON'T TAKE ANY LONG TRIPS WHEN WE ARE AROUND 7,000 MILES ON THIS THROTTLE BODY...? UNBELIEVABLE FORD. WHAT A PIECE OF JUNK!
NHTSA ODI 10898559
Aug 22, 2016Fuel system
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL CARBON MONOXIDE ODOR WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS NEW AND JUST BURNING OFF OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
NHTSA ODI 10897661
Aug 12, 2016EngineFuel system
I'M A VICTIM OF THE WIDE SPREAD ELECTRONIC THROTTLE BODY ISSUE ON THE 2016 FORD EXPLORER, LIMITED, FWD, 3.5V6. IT ONLY CLOCKED 7000 MILES AND IT HAPPENED WHEN I WAS AT AROUND 40MPH IN THE TRAFFIC, AND ALL OF SUDDEN, BOTH THE CHECK ENGINE AND AIRBAG LIGHT TURNED ON, STEERING WHEEL BECAME HEAVY, AND LOST ALL THE POWER, PRESSING THE GAS PADDLE COULDN'T ACCELERATE THE VEHICLE. I MANAGED TO COAST TO THE ROAD SIDE, CALLED THE TOW TRUCK, AND SENT THE CAR IN NEARBY FORD SERVICE. ON THE NEXT DAY, I WAS INFORMED OF THE THROTTLE BODY FAILURE AND FAULTY PART WAS REPLACED. AS ECHOED BY SO MANY OTHER OWNERS, THIS IS A KNOWN DEFECT IN AN IMPORTANT PART ON THIS BRAND NEW CAR, IT'S EXTREMELY DANGEROUS TO LOSE ALL POWER ALL OF SUDDEN IN THE MIDDLE OF THE TRAFFIC, WHAT IF IT'S ON A SPEEDY HIGHWAY? HUSBAND, WIFE, OR CHILDREN COULD BE SERIOUSLY HIT OR EVEN KILLED. IF THIS IS NOT CLASSIFIED AS A RECALL CASE, WHAT ELSE IS?
NHTSA ODI 10895319
Aug 11, 2016EngineFuel system
THE VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 40 MPH WHEN THE ENGINE WENT TO IDLE. A WRENCH ICON SHOWED ON THE DASH AND THE ENGINE WOULD IDLE, BUT WHEN THE GAS PEDAL WAS DEPRESSED, THE CAR WOULD NOT ACCELERATE WHATSOEVER. THE PROBLEM IS A DEFECTIVE THROTTLE BODY AND THE ISSUE IS WIDELY REPORTED AS A COMMON OCCURRENCE. BECAUSE THE THROTTLE BODY FAILED ON A MAJOR INTERSTATE HIGHWAY AT RUSH HOUR MADE FOR A VERY DANGEROUS SITUATION. FORD SEEMS TO HAVE NO RESOLUTION FOR THIS ISSUE.
NHTSA ODI 10895124
Aug 10, 2016SteeringElectrical systemFuel system
VEHICLE WAS PROCEEDING AND ALL POWER TO THROTTLE STOPPED. POWER STEERING WENT OUT. VEHICLE COASTED TO STOP IN TRAFFIC TURN LANE. FORD STATED THIS IS A PROBLEM WITH VEHICLES THROTTLE BODY
NHTSA ODI 10894908
Aug 10, 2016SteeringElectrical systemFuel system
WHILE DRIVING ON A BUSY HIGHWAY WITH MY THREE CHILDREN I LOST ALL POWER TO MY VEHICLE JUST BARELY MAKING IT OUT THE WAY OF A SENI TRUCK. THE EXPLORER WAS PURCHASED IN MARCH OF THIS YEAR BRAND NEW TO AVOID PROBLEMS LIKE THIS. DOES SOMEONE HAVE TO BE KILLED BEFORE A RECALL IS ISSUED?!?!?!?!!!
NHTSA ODI 10894953
Aug 8, 2016EngineFuel system
I LEASED MY 2016 FORD EXPLORER XLT IN AUGUST ON 2015. ON SATURDAY, JULY 9, 2016, WITH ONLY AROUND 8,400 MILES ON THE VEHICLE, WHILE DRIVING, IT SHIMMIED, STOPPED, HAD NO ACCELERATION/POWER, AND THE WRENCH LIGHT CAME ON WHILE I WAS ON A BUSY STREET IN MY CITY. (50 MPH SPEED LIMIT). I "LIMPED" HOME AND CALLED A TOW TRUCK TO HAVE IT TOWED TO MY LOCAL FORD DEALERSHIP. I WAS TOLD BY THE SERVICE TECHNICIAN BASED ON THE "SYMPTOMS" I TOLD HIM THAT IT WAS THE ELECTRONIC THROTTLE BODY AND THAT THEY'VE HAVE A LOT OF 2016 EXPLORERS COME IN WITH THE SAME EXACT PROBLEM AND THAT FORD IS AWARE OF THE PROBLEM. REALLY? FORD IS AWARE OF THE PROBLEM BUT REFUSES TO ISSUE A RECALL!!! GUESS IT'S ALL ABOUT THE ALMIGHTY DOLLAR TO THEM. I THANK GOD THIS HAPPENED TO ME ON A SATURDAY AFTERNOON AND NOT DURING THE WEEK WHEN I'M ON BUSY LOS ANGELES FREEWAYS! SOMEONE IS GOING TO BE SERIOUSLY HURT OR KILLED (IF IT HASN'T HAPPENED ALREADY) BECAUSE OF THIS THROTTLE BODY ISSUE. LUCKILY THE DEALERSHIP ALREADY HAD THE PART IN STOCK AND HOPEFULLY FIXED THE ISSUE/ THEN- ON AUGUST 4, 2016, I GO TO START THE EXPLORER TO HEAD TO WORK WHEN IT HESITATED TO START. ALL SCREENS AND DASH WERE BLACK, THEN I GET A "BLIND SPOT FAULT" WARNING AND "CROSS TRAFFIC FAULT" WARNING. SO, I TURNED THE ENGINE OFF AND THEN ON AGAIN AND IT APPEARED ALL SYSTEMS WERE GO. ALSO, MY USB AND POWER PORTS HAVE BEEN WITHOUT POWER FOR ABOUT THE LAST 3 WEEKS. I'M LITERALLY SCARED TO DRIVE THIS THING. EVERY TIME I GET IN IT, I WONDER IF IT'S GOING TO BREAK DOWN ON ME AGAIN (AND WHERE) AND WHAT THE PROBLEM WILL BE NOW. I WILL NEVER, LEASE OR PURCHASE A FORD PRODUCT AGAIN. HONEST TO GOD. NEVER AGAIN. FORD IS PUTTING EVERY PERSON DRIVING/RIDING IN THE 2016 EXPLORERS LIVES AT RISK AND THEY DON'T GIVE A FLYING F*&K ABOUT IT. PLEASE NHTSA, I DON'T KNOW IF YOU HAVE THE POWER BUT PLEASE RECALL THE 2016 EXPLORERS FOR FAULTY ELECTRONIC THROTTLE BODIES
NHTSA ODI 10893960
Aug 2, 2016Fuel system
PURCHASED VEHICLE NEW ON 06/24/16. ON 06/28/16 WAS DRIVING ON A NEIGHBORHOOD STREET TRAVELING AROUND 20 MPH AND VEHICLE LOST POWER. VEHICLE FLASHED ERROR CODE FULL ACCESSORY POWER ACTIVE, NO WRENCH SYMBOL AND ENGINE WAS STILL ON JUST NO RESPONSE FROM ACCELERATOR. VEHICLE DRIFTED TO SIDE OF ROAD AND WAS PUT IN PARK AND BACK INTO DRIVE AND THE VEHICLE WORKED FINE. ON 06/29/2016 WAS IN A PARKING LOT GOING 10 MPH WHEN THE SAME ISSUE OCCURRED. AGAIN PUT IT IN PARK AND BACK INTO DRIVE AND THE VEHICLE WORKED FINE. DROVE 6 MILES DOWN THE ROAD AND THE SAME ISSUE OCCURRED, AROUND 25 MPH. AGAIN VEHICLE DRIFTED OFF OF THE ROAD AND THIS TIME THE VEHICLE HAD TO BE TURNED OFF AND TURNED BACK ON TO GET THE VEHICLE TO WORK. WITH ALL THREE INSTANCES THE ENGINE WAS ON JUST NO RESPONSE FROM THE ACCELERATOR AND THERE WAS NO WRENCH SYMBOL DISPLAYED. THE VEHICLE FLASHED THE ERROR CODE FULL ACCESSORY POWER ACTIVE AND THE START BUTTON WOULD FLASH. VEHICLE WAS DROPPED OFF AT THE FORD DEALERSHIP WE PURCHASED IT NEW ON 06/29/16 WITH 340 MILES. NO ERROR CODES WERE DETECTED WHEN THE TECH PLUGGED THE VEHICLE IN. AS OF 08/02/16 VEHICLE IS STILL AT THE DEALER AND THE DEALER IS WAITING FOR FORD TO OFFER IDEAS ON HOW TO FIX THIS ISSUE. FORD HAS NOT CONTACTED US AT ALL TO GIVE UPDATES ON STATUS OR OFFER A RESOLUTION.
NHTSA ODI 10892695
Aug 1, 2016Fuel system
ACCELERATOR ISSUE - FORD EXPLORER LIMITED 2016: UPON INITIAL ACCELERATION THROUGH AN INTERSECTION (MAN-O-WAR/TODD'S RD. LEXINGTON, KY) AND REACHING APPROXIMATELY 10MPH THE VEHICLE FAILED TO ACCELERATE THEN BEGAN COASTING. AFTER FOUR OR FIVE ATTEMPTS TO PUSH THE ACCELERATOR, THE ENGINE (2.4L) REVVED AND THE VEHICLE BEGAN GAINING SPEED WITH NO FURTHER PROBLEMS. THE VEHICLE WAS CLEARLY IN DRIVE, HAD A FULL TANK OF GAS AND HAS ONLY 3500 MILES ON ODOMETER. UPON NOTIFYING ROADSIDE ASSISTANCE THIS DATE, THE INDIVIDUAL ANSWERING THE CALL STATED THIS IS A COMMON PROBLEM WITH NEW FORD EXPLORERS.
NHTSA ODI 10891985
Jul 29, 2016Fuel system
MY WIFE, AND 2 FRIENDS, WERE ATTEMPTING TO MERGE ONTO A MAJOR HIGHWAY WHEN THE VEHICLE LOST ALL POWER WITHOUT WARNING AND WAS ALMOST STRUCK BY A PASSING SEMI. THE WRENCH SYMBOL CAME ON. VEHICLE DRIFTED TO THE SHOULDER OF THE ROAD. HER FRIEND CALLED HER HUSBAND WHO KNEW IMMEDIATELY WHAT THE PROBLEM WAS. HE TOLD MY WIFE TO LET IT SIT A FEW MINUTES THEN TRY TO RESTART IT. IT DID START AND DROVE IT HOME WITH THE WRENCH SYMBOL ON. DID A QUICK INTERNET SEARCH AND FOUND OUT THIS IS A WELL KNOWN PROBLEM BY FORD. THE THROTTLE BODY NEEDS TO BE REPLACED. THIS VEHICLE ONLY HAS 8,000 PLUS MILES. TONIGHT WE ARE GOING TO ATTEMPT TO DRIVE IT TO THE DEALER AFTER ALL THE TRAFFIC DIES DOWN. SOMEONE IS GOING TO END UP DEAD OR BADLY INJURED. WHY HASN'T FORD DONE A RECALL?
NHTSA ODI 10891750
Jul 23, 2016Fuel system
I HAVE RECENTLY HAD PROBLEMS WITH THE THROTTLE BODY IN MY 2016 EXPLORER, TO THE POINT THAT THE TRUCK WOULD NOT MOVE WHEN THE GAS PEDAL WAS PRESSED. I WAS STOPPED AT A LIGHT AND WHEN IT TURNED GREEN I STEPPED ON THE GAS PEDAL AND THE CAR STARTED TO BUCK AND THEN WOULD NOT ACCELERATE. I COASTED TO THE SIDE OF THE ROAD BEFORE STOPPED AND PUT ON MY HAZARDS. I CALLED FORD ROADSIDE ASSISTANCE AND WAS STUCK IN THE SIDE OF THE ROAD WITH MY 2 KIDS WHILE IT TOOK MORE THEN 3 HRS BEFORE I CANCELLED AND LEFT THE CAR UNTIL THE FOLLOWING MORNING FOR AAA. IT WAS SENT TO FREEHOLD FORD WHERE THEY TOLD ME IT WAS A THROTTLE BODY DEFECT AND THAT IT NEEDS TO BE REPLACED. TODAY, 7-23-16 THE SAME ISSUE OCCURRED WHILE I WAS TRYING TO LEAVE THE PARKING LOT OF A RESTAURANT AND HEAD HOME WITH MY FAMILY IN THE CAR. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED AND I HAVE ONLY HAD THE TRUCK ONLY 8-9 MONTHS.
NHTSA ODI 10887963
Jul 15, 2016Transmission & drivetrainFuel system
BRAND NEW 2016 FORD EXPLORER WITH ONLY 6779 MILES. UNABLE TO ACCELERATE FROM A STOP THROUGH A BUSY INTERSECTION. NO INDICATION THAT ANYTHING WAS WRONG PRIOR TO THIS. SEVERAL DASH LIGHTS CAME ON. CAR WENT INTO LIMP MODE NOT ALLOWING ME TO ACCELERATE ABOVE 15 MPH. CHECK ENGINE LIGHT, POWER TRAIN LIGHT AND AIRBAG LIGHT ALL ILLUMINATED. HAD CAR TOWED TO DEALERSHIP. THROTTLE BODY FAILURE INDICATED AS THE ISSUE. PART WAS BACK ORDERED FOR TWO WEEKS. VERIFIED ONLINE THAT MANY OTHER NEW EXPLORER OWNERS HAVE HAD THIS SAME ISSUE AROUND THE SAME MILEAGE. FORTUNATELY I WAS NOT ON A BUSY HIGHWAY LIKE SOME.
NHTSA ODI 10885065
Jul 12, 2016Fuel system
THE INSIDE OF THE SUV SMELLS EXHAUST GAS WHEN YOU ARE MERGING INTO FREEWAY ON RAMPS AND/OR PASSING SOMEONE. ESPECIALLY WITH THE SUNROOF OPEN.
NHTSA ODI 10884424
Jul 11, 2016Fuel system
MY WIFE WAS DRIVING OUR 2016 FORD EXPLORER THAT HAS 4900 MILES ON IT. AFTER MAKING A RIGHT HAND TURN THE CAR LOST POWER, WENT INTO (LIMP MODE) WRENCHES AND CHECK ENGINE LIGHT CAME ON. SHE MADE IT TO A PARKING LOT AND RESTARTED THE CAR WHICH RAN OK FOR ANOTHER MILE BEFORE IT LOST POWER AGAIN, RESTARTED AGAIN WITH THE SAME RESULT. DECIDED TO HAVE IT TOWED TO DEALER. WAS DIAGNOSED WITH AN INTERNAL THROTTLE BODY FAILURE. WAS TOLD BY THE DEALER THAT THE REPLACED THROTTLE BODY WAS THE SAME PART NUMBER AS THE FAILED ONE. HE WAS NOT SURE IF FORD HAD MODIFIED THE REPLACEMENT PART OR NOT. YOU SPEND ALL THIS MONEY ON A NEW CAR AND CAN'T BE SURE IF IT WILL MAINTAIN POWER AT HIGHWAY SPEED. IF FORD HAS MODIFIED THIS PART THEY SHOULD AT LEAST NOTIFY THEIR CUSTOMERS AND DEALERS TO ASSURE US DRIVERS THAT THE PROBLEM WILL NOT OCCUR AGAIN.
NHTSA ODI 10884100
Jul 10, 2016EngineFuel system
2016 FORD EXPLORER LIMITED W/ABOUT 7K MILES ON IT. RENTED THIS VEHICLE FROM A NATIONAL RENTAL CAR AGENCY. ON 7/8/2016 WHILE TRAVELING ON A STATE RD IN THE MIDDLE OF A MAJOR INTERSECTION THE GAS PEDAL STOPPED WORKING COMPLETELY AND I WAS SO LUCKY THAT I DID NOT GET REAR ENDED OR HIT BY OTHER CARS GOING BY AT 45MPH OR MORE. I WAS COMPLETELY SHAKEN UP. WHEN THE TRAFFIC SLOWED I MANAGED TO RESTART THE CAR AND THE GAS PEDAL STARTED TO WORK AGAIN AND THEN I WAS ABLE TO PULL TO SIDE OF THE ROAD AND CALL THE RENTAL COMPANY. THIS WAS THE SECOND FORD EXPLORER THAT WAS GIVEN TO US BY THE RENTAL COMPANY AFTER THE FIRST FORD EXPLORER 2016 ALSO WITH LOW MILEAGE GAVE US THE SAME PROBLEM FEW DAYS EARLIER. LUCKILY THE FIRST TIME WE WERE DRIVING ABOUT 45MPH ON THE OUTSIDE LANE OF A 6 LANE STATE RD WHERE WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. I PASSED THIS INFORMATION ON TO THE BRANCH MANAGER OF THE RENTAL COMPANY WHO WAS NOT AWARE OF ANY RECALLS FOR THIS PROBLEM. I HOPE THIS WILL ALERT THEM TO PULL OUT THIS PARTICULAR MODEL FROM THEIR INVENTORY UNTIL THEY HAVE THEM ALL FIXED. PERHAPS THIS WILL HELP SAVE SOME UNNECESSARY ACCIDENTS AND EVEN A FATALITY. WE ARE STAYING AWAY FROM THIS VEHICLE TYPE AND MODEL FROM NOW ON UNTIL THEY HAVE A RECALL FOR THIS ISSUE.
NHTSA ODI 10883824
Jul 10, 2016EngineFuel system
WHILE DRIVING AT 60 MPH ON A 4 LANE HIGHWAY, THE CAR SUDDENLY SHUT DOWN WITH NO WARNING. THE WENCH LIGHT CAME ON AND THE ENGINE WOULD ONLY ROUGH IDLE - PRESSING THE ACCELERATOR DID NOTHING. WE HAD TO COAST TO THE SIDE OF THE ROAD; FORTUNATELY THERE WAS VERY LITTLE TRAFFIC AT THE TIME, HAD TRAFFIC BEEN HEAVY WE COULD HAVE BEEN IN A VERY SERIOUS WRECK. AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP, WE LEARNED THAT THE THROTTLE BODY WAS FAULTY AND THIS HAS APPARENTLY BEEN A KNOW ISSUE WITH FORD FOR SEVERAL YEARS! THIS WAS A BRAND NEW VEHICLE THAT I HAVE OWNED LESS THAN 5 MONTHS. I STRONGLY BELIEVE FORD KNOWS ABOUT THIS PROBLEM BUT HAS REFUSED TO TAKE STEPS NEEDED TO RECTIFY THE SITUATION. EVEN THOUGH THE PART WAS ORDERED ON AN "EMERGENCY" BASIS, IT WAS OVER A WEEK BEFORE THE PART WAS DELIVERED; THIS SEEMS TO CONFIRM THAT FORD IS WELL AWARE OF THE ISSUE. FORD IS KNOWINGLY SELLING CARS WITH FAULTY PARTS AND THE PROBLEM COULD CAUSE A SERIOUS ACCIDENT.
NHTSA ODI 10883840
Jul 7, 2016Speed controlEngineFuel system
THIS PARTICULAR PROBLEM OCCURRED THREE TIMES OVER TWO DAYS. THE FIRST TIME I WAS DRIVING APPROXIMATELY 45MPH ON A CITY STREET WHEN A WRENCH LIGHT AND AIRBAG LIGHT CAME ON AND THE VEHICLE'S THROTTLE STOPPED RESPONDING. IF I LET OFF THE BREAK THE VEHICLE WOULD CONTINUE TO MOVE AT APPROXIMATELY 5MPH SO I WAS ABLE TO GET IT OFF THE ROADWAY. I TURNED THE VEHICLE OFF AND BACK ON AND IT SEEMED TO BE FUNCTIONING NORMALLY WITH THE CHECK ENGINE LIGHT ILLUMINATED. I WAS ABLE TO MAKE IT TO MY OFFICE WHERE I LEFT IT PARKED UNTIL AFTER LUNCH. WHEN I CRANKED UP THE VEHICLE AFTER LUNCH THE CHECK ENGINE LIGHT WAS NO LONGER ON. AFTER DRIVING APPROXIMATELY TEN MORE MILES I ATTEMPTED TO MAKE A LEFT TURN INTO A PARKING LOT WHEN THE SAME THING HAPPENED AND I WAS ALMOST HIT BY AN ONCOMING TRUCK. AFTER TURNING THE VEHICLE OFF FOR A WHILE I CRANKED IT AGAIN AND THE CHECK ENGINE LIGHT WAS NOT ILLUMINATED. I MADE IT HOME WITH NO ISSUE AND THE NEXT MORNING I LEFT HOME HEADING TO THE DEALERSHIP TO DROP THE VEHICLE OFF. AS I WAS TURNING LEFT ON TO A SIDE STREET THE VEHICLE AGAIN STALLED AND AGAIN I WAS ALMOST STRUCK BY ONCOMING TRAFFIC. I TURNED THE VEHICLE OFF AND BACK ON AND AFTER THAT WAS ABLE TO MAKE IT TO THE DEALERSHIP WITHOUT AN ISSUE. THE DIAGNOSTIC TEST INDICATED THAT THE ELECTRONIC THROTTLE BODY WAS THE ISSUE. THE DEALERSHIP INFORMED ME THAT THIS WAS A WIDESPREAD PROBLEM. THE VEHICLE I WAS OPERATING IS AN UNDERCOVER POLICE VEHICLE AND ONLY HAS 9,000 MILES ON IT. HAD I BEEN RESPONDING TO AN EMERGENCY AT A HIGH SPEED I FEAR THAT EITHER I OR ANOTHER MOTORIST COULD HAVE BEEN SERIOUSLY HURT OR KILLED.
NHTSA ODI 10883462
Jul 5, 2016Fuel system
MY VEHICLE EMITS EXHAUST IN THE CABIN WHILE DRIVING. UPON ACCELERATION AND DECELERATION, THE EXHAUST SMELL IS SO POTENT, ME AND MY PASSENGERS HAVE TO ROLL DOWN THE WINDOWS. I RETURNED THE VEHICLE THE DAY AFTER PURCHASING TO THE FORD DEALERSHIP FOR REPAIRS AND HAVE RETURNED IT FOR REPAIRS MANY TIMES SINCE. THEY HAVE SEALED ALL OPENINGS UNDER THE VEHICLE, REPLACED THE EXHAUST SYSTEM, AND REPLACED THE VENTS IN THE BUMPER. FORD HAS ACKNOWLEDGED THERE IS AN ISSUE WITH MY EXPLORER, HOWEVER, THEY ARE UNABLE TO FIX IT. MY LAST REPAIR VISIT IN JUNE 2016, I WAS NOTIFIED THAT I NEED TO COME PICK UP MY VEHICLE BECAUSE THEY COULD DO NOTHING ELSE FOR IT. THEY HAVE TRIED TO REPAIR IT AND THEY ARE UNABLE TO REPAIR THE ISSUE. THIS HAS CAUSED VARIOUS HEALTH ISSUES FOR ME, WHICH INCLUDE, HEADACHES AND NAUSEA. FORD HAS IGNORED ALL OF MY REQUEST TO RESOLVE THIS ISSUE. I AM CONCERNED I AM BEING POISONED BY EXHAUST.
NHTSA ODI 10882646
Jul 1, 2016Fuel system
THROTTLE BODY - HAS FAILED. ORANGE WRENCH LIGHT CAME ON , RIGHT AFTER MAKING A RIGHT TURN AND CAR WENT INTO WHAT IS CALLED "LIMP MODE". THIS HAPPENED WHILE I WAS AT LEAST 200 MILES AWAY FROM HOME, IN MID SIZE CITY.
NHTSA ODI 10881991
Jun 29, 2016EngineFuel system
2016 POLICE UTILITY: WAS DRIVING THE VEHICLE DOWN THE HIGHWAY WHILE TRANSPORTING A PRISONER. VEHICLE IMMEDIATELY LOST POWER. VEHICLE WOULDN'T ACCELERATE. VEHICLE HAD STEERING AND BRAKE ONLY. VEHICLE MOTOR BEGAN TO SHAKE AND MISFIRE. VEHICLE TOWED TO FORD DEALERSHIP.
NHTSA ODI 10881594
Jun 28, 2016Speed controlEngineFuel system
I WAS DRIVING HOME AT 10:00 AM AFTER VISITING A DOCTOR'S OFFICE ON A BUSY HIGHWAY AT 57 MPH WHEN ALL OF A SUDDEN THE CAR GAS PEDDLE IS NOT WORKING. THE CAR IS IN COMPLETE SHUT DOWN MODE. I ROLLED THROUGH AN INTERSECTION TO GET TO SAFE PLACE OUT OF TRAFFIC. THE CAR DASH BOARD SHOWED A WRENCH AND ENGINE LIGHT AND ON THE DASHBOARD A MESSAGE STATED "SEE MANUAL". THE CAR HAD COMPLETELY SHUT DOWN. SCARED TO DEATH AT WHAT JUST HAPPENED, I CALLED FORD WARRANTY NUMBER FOR A TOW TRUCK AND WAITED FOR 2 1/2 HOURS TILL FINALLY THE TOW TRUCK SHOWED UP. WHEN I GOT TO THE DEALERSHIP WHERE I PURCHASED THE CAR, I WAS SERIOUSLY DEVASTATED. TWO MANAGERS TOLD ME THEY DIDN'T KNOW WHAT WAS WRONG WITH THE CAR, BUT THEY WOULD WORK TO FIND OUT. THEY KNEW WHAT THE PROBLEM WAS AND HOW SERIOUS THIS SITUATION WAS AND NEVER TOLD ME AT THE TIME. I SEARCHED THE INTERNET AND FOUND THAT THE PROBLEM IS THE THROTTLE BODY. IT HAS BEEN HAPPENING A QUITE A FEW OF FORD'S CARS. I STILL CAN'T BELIEVE THE VERY SERIOUS SITUATION I HAD BEEN IN. I SEARCHED TO SEE IF THERE WERE ANY RECALLS FOR MY VEHICLE AND THERE WASN'T ANY. THIS NEEDS TO STOP AND FORD NEEDS TO RECALL ALL THESE VEHICLES BEFORE SOMEBODY GETS KILLED. I DO NOT CARE TO OWN THIS VEHICLE ANY LONGER OR ANY OTHER FORD VEHICLE FOR THAT MATTER.. WHOSE TO SAY THIS PROBLEM DOESN'T EXIST IN ANY OTHER MODELS. I WAS CALLED YESTERDAY BUT JUSTIN IN SERVICE AND WAS TOLD THAT IT IS THE THROTTLE BODY AND IT WAS GOING TO TAKE ALONG TIME TO GET THE PART AND THAT HE WOULD STAY IN TOUCH TO LET ME KNOW ANYTHING. HE STATED THAT SAM GALLAWAY FORD WOULD PAY FOR THE 1ST 9 DAYS OF MY RENTAL AND THEN MY INSURANCE WOULD HAVE TO PAY THE REST.
NHTSA ODI 10877111