Apr 14, 2018Engine1 injury
DRIVEN 2013 AND 2016 FORD EXPLORER SPORTS TOTAL 130 K MILES, AM EXTREMELY ILL DUE TO CARBON MONOXIDE ISSUES, COMPLAINED TO MY DR'S FOR OVER FOUR YEARS HEADACHES, DIZZY, BLURRY VISION, OVERALL CONFUSION, NOT COMPREHENDING, SHORTNESS OF BREATH, CHEST PAIN AND SWEATING, HAD SINUS SURGERY JUNE 2017 THOUGHT THAT WAS THE ISSUE, NEVER FELT BETTER AFTER SURGERY, MY ENT'S STATED NOT SINUS ISSUE, HAS TO BE UNDERLYING MEDICAL ISSUES, WENT TO FORD DEALERSHIP TWO MONTHS AGO , ASKED TECHNICIAN WHY SO MANY COP EXPLORERS IN FOR SERVICE, TECH RELATED, CARBON MONOXIDE ISSUE TECHNICAL BULLETIN RECALL, HAD TAKEN MY 2016 IN A YEAR AGO COMPLAINING OF EXHAUST ODORS, WENT HOME GOOGLED CARBON MONOXIDE POISONING AND WAS ASTONISHED TO SEE THAT ALL OF MY MEDICAL COMPLAINTS TO MY DR'S OVER THE PAST FOUR YEARS RELATED TO LONG TERM EXPOSURE TO CARBON MONOXIDE POISONING, FEEL FORD IS TRYING TO JUST WIPE THEIR HANDS, THESE CARS ARE KILLING PEOPLE, ESPECIALLY DRIVERS LIKE MY SELF WHO ARE IN THEIR VEHICLES FOR EXTENDED PERIODS OF TIME.KINDLY REPLY TO WHAT MAY BE ACCOMPLISHED TO GET FORD TO TAKE RESPONSIBILITY FOR THESE DEATH CARS
NHTSA ODI 11085079
Apr 2, 2018SteeringBrakesCrash2 injuries
TL* THE CONTACT OWNED A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 70 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. AFTER THE NOISE WAS HEARD, THE VEHICLE LOST STEERING AND BRAKE FUNCTIONALITY. AS A RESULT, THE CONTACT WAS INVOLVED IN A SIDE IMPACT COLLISION WITH THE MEDIAN WALL AND THE VEHICLE OVERTURNED. THE SIDE AIR BAGS DEPLOYED PRIOR TO THE CRASH. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT AND HER DAUGHTER SUFFERED MODERATE BRUISING THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE INSURANCE COMPANY'S LOT AND DEEMED DESTROYED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 58,064.
NHTSA ODI 11082532
Apr 2, 20181 injury
EVERY TIME I ACCELERATE OR MERGE OR DRIVE WITH ALL THE WINDOWS UP, I CAN SMELL A ENGINE EXHAUST/BURNING TYPE SMELL. THIS SMELL GIVES ME A HEAD ACHE AND MAKES ME FEEL NAUSEAS. I HAVE ALREADY HAD THE 'CARBON MONOXIDE CONCERNS' DEALER SERVICE AND THIS SMELL HAS NOT CHANGED. I HAVE TO PUT THE WINDOWS DOWN CONSTANTLY TO NOT SMELL THIS SMELL THAT GIVES ME A HEAD ACHE.
NHTSA ODI 11082575
Mar 27, 20181 injury
THERE HAS BEEN A RECALL ON THE FORD EXPLORER DUE TO EXHAUST LEAKING INTO THE CABIN. I TOOK MY CAR INTO THE FORD DEALERSHIP TO BE REPAIRED TWO MONTHS AGO AND WAS TOLD EVERYTHING WAS FIXED. HOWEVER, FOR THE PAST FEW WEEKS I HAVE NOTICED THAT THE AMOUNT OF EXHAUST IN THE CABIN IN THE VEHICLE WHILE DRIVING CONTINUES TO INCREASE TO THE POINT THAT IT IS AFFECTING MY AND MY FAMILY'S HEALTH. I HAVE AN APPOINTMENT TODAY TO FIGURE OUT IF I HAVE CARBON MONOXIDE POISONING FROM PROLONG EXPOSURE TO THESE FUMES AS I HAVE BEEN EXHIBITING MANY OF THE SYMPTOMS FOR THE PAST WEEK AND SMELL EXHAUST FUMES ALL OF THE TIME EVEN WHEN I AM NOT VEHICLE. IF I TEST POSITIVE I WILL HAVE MY FAMILY TESTED AS WELL, BUT THIS ISSUE MUST BE RESOLVED BEFORE SOMEONE GETS HURT OR GOD FORBID DIES. AS YOU KNOW THERE ARE ALSO DELAYED NEUROLOGICAL MANIFESTATIONS WHICH WORRIES ME THE MOST AS I DON'T KNOW HOW LONG I HAVE BEEN EXPOSED.
NHTSA ODI 11081431
Mar 21, 2018Transmission & drivetrainDriver assistanceCrash
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE THE VEHICLE WAS IN THE DRIVE POSITION, THE VEHICLE STALLED, ROLLED BACKWARDS, AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO SOO MOTORS (391 3 MILE RD, SAULT STE. MARIE, MI 49783, (906) 632-2278) FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE VEHICLE PERFORMED AS INTENDED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS EQUIPPED WITH HILL BRAKING ASSIST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
NHTSA ODI 11080610
Feb 8, 20181 injury
THE LAST (3) TIMES MY SON HAS BEEN IN OUR 2016 FORD EXPLORER HE HAS VOMITED. HE IS 2.5 YEARS OLD AND WE HAVE A DAUGHTER ON THE WAY IN 2-3 WEEKS. IT IS JUST NOW CLICKING THAT THIS IS PROBABLY A CO2 ISSUE SINCE HE IS ALWAYS FINE ONCE HE GETS OUT OF THE CAR. IT IS ALWAYS ABOUT 10 MINUTES AFTER DRIVING. HE BECOMES DIZZY AND LOOKS DOWN. IT IS AWFUL. WE HAVE TRIED TO GET THE PART FROM FORD FOR WEEKS BUT THEY SAY THEY ARE BACK-ORDERED. PLEASE HELP!
NHTSA ODI 11071859
Jan 18, 2018SteeringCrash
I WAS DRIVING MY PREGNANT WIFE (31 WEEKS) AND MY 22 MONTH OLD DAUGHTER TO CHURCH THIS PAST SUNDAY (1/14/18), WHEN WE ENTERED A SHARP LEFT HAND CURVE. WE GOT TO THE HALFWAY POINT IN THE TURN WHEN THE STEERING WHEEL COMPLETELY LOCKED UP AND SENT US INTO A DITCH AND BANK. THANK GOD NOBODY WAS COMING IN THE OPPOSITE DIRECTION OR WE COULD HAVE BEEN SERIOUSLY INJURED OR WORSE! THERE WAS ABSOLUTELY NO WARNING; NO LIGHT, NO SENSOR, NOTHING. THE WHEEL SIMPLY LOCKED TIGHT IN THE TURNED POSITION AT ROUGHLY 30 MPH. I LATER LEARNED FORD HAS BEEN USING ELECTRONIC CONTROLLED POWER STEERING AND THIS IS A COMMON OCCURRENCE ACROSS VARIOUS FORD MODELS WITH NO KNOWN RECALLS. HOW MANY PEOPLE HAVE BEEN KILLED THAT CAN'T TELL THEIR STORY? THERE IS NO WAY WE'LL BE KEEPING THIS VEHICLE AND FORD SHOULD BE MADE TO REDESIGN THEIR STEERING OR RETURN IT BACK TO THE ORIGINAL, BELT-DRIVEN DESIGN.
NHTSA ODI 11063620
Dec 17, 2017EngineFuel system1 injury
CAR SMELLS STRONGLY LIKE NATURAL GAS INSIDE CABIN WHEN DRIVING, AND WHEN SITTING STILL - EYES BURN, THROAT SORE, HEADACHE AFTER DRIVING IT FOR 5 MINS OR MORE.
NHTSA ODI 11055125
Nov 1, 2017Electrical systemFire
THE VEHICLE WAS PARKED, AND WHEN WE ATTEMPTED TO START THE VEHICLE BY PUSHING THE START BUTTON, THE VEHICLE DID NOT START BUT A LARGE AMOUNT OF SMOKE POURED OUT OF THE DASHBOARD. THE REPAIR FACILITY PERFORMED A SIGNIFICANT AMOUNT OF WORK WITH THE ELECTRICAL SYSTEM, BUT STATED THAT THEY DID NOT DISCOVER WHAT THE ROOT CAUSE OF THE ISSUE WAS.
NHTSA ODI 11041892
Oct 26, 2017Crash3 injuries
I PASSED OUT WHILE DRIVING MY 2016 FORD EXPLORER DOWN THE FREEWAY. THE VEHICLE WENT OFF THE ROADWAY AND DOWN THE EMBANKMENT. THE VEHICLE WAS A TOTAL LOSS. THERE IS NOW A FORD RECALL ON THE VEHICLE, ISSUED TODAY, 10/26/2017 (FORD RECALL: 17N03) FOR CARBON MONOXIDE CONCERNS. FORD HAS KNOWN ABOUT THIS ISSUE FOR MONTHS AND NOT ISSUED A RECALL UNTIL MANY MONTHS LATER. AT THE TIME OF MY COLLISION, THE COUNTY I LIVE IN WAS IN A STATE OF EMERGENCY AND I WENT TO THE 1 OPEN HOSPITAL. DUE TO THE CIRCUMSTANCES AND NOT THINKING THAT CARBON MONOXIDE COULD HAVE CAUSED THE INCIDENT, I DID NOT GET BLOOD WORK DONE TO CONFIRM IF I HAD BEEN POISONED BY CARBON MONOXIDE.
NHTSA ODI 11040029
Oct 18, 2017SteeringElectronic Stability Control (esc)BrakesCrash
WAS TRAVELING DOWN A CITY SURFACE STREET WHEN ANOTHER VEHICLE TRIED TO BEAT ME TO GETTING ONTO THE SAME STREET I WAS TRAVELING ON MADE A SUDDEN TURN BEFORE I COULD GET TO HIS LOCATION. UPON TRYING TO MANEUVER AND AVOID A COLLISION THE VEHICLE SUDDENLY DID NOT RESPOND TO THE MANEUVER AND INSTEAD VEERED OFF THE ROAD AND CRASHED INTO A RESIDENCE. STEERING FAILED TO FUNCTION AS INTENDED, ABS SYSTEM ALSO FAILED TO FUNCTION PROPERLY. THIS HAS NOT BEEN THE FIRST TIME I GOT INTO A WRECK LIKE THIS WITH THIS VEHICLE. MAKING A SUDDEN TURN IN THIS VEHICLE WILL LIKELY SUFFER SOME SORT OF ACCIDENT, VEHICLE DOES NOT RESPOND LIKE IT SHOULD WITH ALL THEM ELECTRICAL SAFETY FEATURES.
NHTSA ODI 11034214
Sep 4, 2017Engine1 injury
2016 FORD EXPLORER XLT V6 TI-VCT FLEX FUEL VEHICLE (FFV). EXHAUST ENTERS CABIN DURING ACCELERATION. PUTRID ODOR OF EXHAUST RESEMBLES A FOUL BLEND OF VOMIT, ROTTEN EGGS, BURNT HAIR, BURNT WAX. HEADACHE AND HORRIBLE SMELL LINGERS IN SINUSES CONTINUES TO DAY FOLLOWING EXPOSURE. STENCH IS MUCH WORSE UNDER HEAVY ACCELERATION AND/OR DRIVING UPHILL WITH REAR A/C ON HIGH FAN SPEED. FORD SERVICE ACKNOWLEDGED WIDE-SPREAD PROBLEM PERFORMED TSB 17-0044 SEALING UNDERBODY SEAMS, REPROGRAMING REAR A/C AND REPLACING EXHAUST COMPONENTS. TSB 17-0044 IS INEFFECTIVE AND PROBLEM PERSISTS. 1. FORD HAS NOT ISOLATED SOURCE OF EXCESSIVE CARBON MONOXIDE (CO), HYDROCARBONS (HCS) AND NITROGEN OXIDES (NOX). IS ENGINE DEFLECTION UNDER ACCELERATION IMPACTING EXHAUST MANIFOLDS CAUSING LEAKAGE IN PIPE JOINTS? IS RICH FUEL MIXTURE IN ENGINE WITH UNBURNED FUEL PRODUCING ELEVATED CATALYTIC TEMPERATURES DAMAGING MANIFOLDS OR JOINTS? ARE FFV ENGINES FITTED WITH UNDERSIZED OR FAULTY CATALYTIC CONVERTERS? 2. EXHAUST SYSTEM FAILS TO EXPEL EXHAUST AWAY FROM VEHICLE. FORD ACKNOWLEDGES AS EVIDENCED BY TSB 17-0044 REPLACING MUFFLERS AND EXHAUST TIPS. 3. EXHAUST GASSES POOL IN BUMPER COVER AND NUMEROUS CAVITIES UNDER BODY. 4. AIR CONDITIONING SYSTEM FANS ACTIVELY PULL EXHAUST INTO THE VEHICLE LIKELY THROUGH AIR EXTRACTOR VENTS IN QUARTER PANELS. FORD ACKNOWLEDGES AS EVIDENCED BY TSB 17-0044 REPLACING AIR EXTRACTOR VENTS AND REPROGRAMMING REAR A/C TO SLOW OR HALT FANS UNDER VARIOUS BRAKING SCENARIOS. FORD MISREPRESENTING ELEVATED CO LEVELS ONLY FOUND IN POLICE INTERCEPTORS. AFTER FORD SERVICE SEALED SEAMS PER TSB 17-0044, I DETECTED 17 PPM OF CO IN TWO DETECTORS. FORD MUST EVALUATE EVERY EXHAUST COMPONENT UNDER LOADING FOR DEFLECTION AND EXCESSIVE HEAT. CAN EXHAUST ENTER VIA MID BODY, ENGINE COMPARTMENT OR COWL IN ADDITION TO REAR OF VEHICLE? PICS ILLUSTRATE REAR INFILTRATION.
NHTSA ODI 11021382
Aug 31, 2017Seats1 injury
INCIDENT #1 7/11/2017 FORD MOTOR CAS #12918168 SERVICE TO REPAIR THE NAVIGATION UNIT PARKED @ MY HOME ON FRONT SLOPE DRIVE HOURS LATER I STARTED VEHICLE SIDE MIRRORS ON BOTH SIDES BEGAN OPENING & CLOSING UNCONTROLLABLY MY DRIVER SEAT BEGAN MOVING UNSTOPPABLY FORWARD TRIED THE SEAT CONTROL PANEL ON THE DRIVER DOOR & TRIED IGNITION OFF & ON COMPLETELY PINNED MY KNEES AGAINST THE DASH UPPER BODY AGAINST THE STEERING WHEEL AT SOME POINT THE BACK OF THE SEAT FALL BACKWARDS ENOUGH TO ALLOW ME TO CRAWL OUT DEALERSHIP MADE NUMEROUS ATTEMPTS TO RECTIFY BUT A MYSTERY HOW SEAT REVERTED TO FACTORY SETTINGS RETURNED W/ NO REPAIRS MADE DISABLED DOOR CONTROL SO THAT IT WOULD BE SAFE TO DRIVE UNTIL A RESOLUTION WITH FORD MOTOR COULD BE MADE ON 7/13 DISCOVERED THE SEAT WAS NOT IN FACT DISABLED ON 7/14/2017 DEALERSHIP CAME OUT TO MY HOME DID ADJUSTMENTS TO SEAT & DECLARED IT SAFE TO DRIVE. INCIDENT #2 8/26/2017 FORD MOTOR CAS#13006930 I PARKED MY VEHICLE ON MY GRANDDAUGHTER'S BACK SLANTED/SLOPED DRIVEWAY. TURNED IGNITION OFF & MY CAR CAR JUMPED BACKWARDS (LIKENED TO A MANUEL TRANSMISSION JUMPING OUT OF GEAR). AFTER GETTING OUT OF MY CAR & BEFORE MY HAND TOUCHED THE DOOR HANDLE TO THE DRIVERSIDE BACK DOOR MY GREAT GRANDSON STARTED SCREAMING FOR ME I OPENED THE DOOR TO FIND HIM SMASHED BETWEEN THE BACK OF DRIVER SEAT & CHILD SEAT. DEALERSHIP CAME & INSPECTED THE SITUATION. MY INIBULIZER MEDICAL BAG FOUND TIGHTLY WEDGED ON THE FLOOR BOARD PREVENTED THE SEAT FROM MOVING AN ADDITIONAL 2-4" GM TOOK MY VEHICLE TO THE DEALERSHIP LEAVING ME WITH A VEHICLE TO USE UNTIL THIS ISSUE IS RESOLVED. ON 8/30/2017 FORD MOTOR REGIONAL SERVICE MANAGER CONTACTED ME & DEEMED MY VEHICLE AS "OPERATING AS DESIGNED" SAID NO ERRORS WERE DISCOVERED UPON INSPECTION. STATED NO FURTHER ACTION TO BE DONE BY FORD MOTOR.
NHTSA ODI 11020900
Aug 22, 2017EngineFire
TL* THE CONTACT OWNED A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 70 MPH, THE FOUR WHEEL DRIVE WARNING INDICATOR ILLUMINATED A "TEMPORARY DISABLE" MESSAGE. THE CONTACT STATED THAT SMOKE APPEARED UNDER THE HOOD, FROM THE REAR OF THE VEHICLE, AND THROUGH THE AIR VENTS. THE DRIVER COASTED OVER TO THE SIDE OF THE ROAD AND THE ENGINE BURST INTO FLAMES. THE FIRE ORIGINATED FROM UNDERNEATH THE FRONT OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. NEITHER A FIRE NOR A POLICE REPORT WERE FILED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED KUNES COUNTRY FORD LINCOLN DEALER (LOCATED AT 2811 N LOCUST ST, STERLING, IL 61081) AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE CONTACT CALLED THE MANUFACTURER AND REFERRED TO HIS INSURANCE CO. THE MANUFACTURER DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
NHTSA ODI 11018988
Jul 31, 2017Transmission & drivetrainEngineCrash
ON 6/28/2016 THE VEHICLE WAS INVOLVED IN A LOSS OF CONTROL ACCIDENT DUE TO DRIVER BECOMING UNCONSCIOUS. THE DRIVER AND ALL PASSENGERS BECAME UNCONSCIOUS NEARLY SIMULTANEOUSLY. THE ORIGINAL ASSUMPTION WAS THAT THE DRIVER FELL ASLEEP, ALTHOUGH SHE DID NOT REMEMBER FEELING DROWSY PRIOR TO THE ACCIDENT. THE ACCIDENT RESULTED IN TOTAL LOSS OF THE VEHICLE AND NO INJURIES WERE SUSTAINED. THE ACCIDENT OCCURRED ON I-85, MP 18 NORTH OF MONTGOMERY, ALABAMA. SINCE SEEING THE REPORT TODAY ABOUT POSSIBLE CO LEAKAGE INTO THE PASSENGER CABIN ON THE FORD EXPLORER VEHICLES, I WOULD NOW SUSPECT THIS AS A POSSIBLE CONTRIBUTING FACTOR IN THIS ACCIDENT...UPDATED 08/07/17 *BF *CN
NHTSA ODI 11011835
Jul 31, 2017Crash3 injuries
I FELL ASLEEP FROM CARBON MONOXIDE POISONING AND I HIT THREE OTHER CARS CAUSING ME TO TOTAL MY VEHICLE. WEEKS BEFORE I HAD THE ACCIDENT I WAS EXPERIENCING DROWSINESS AND HEADACHES. I HAD THIS VEHICLE LESS THAN TWO MONTHS.
NHTSA ODI 11011850
Jul 28, 20172 injuries
EXHAUST SMELL INSIDE OF CAR AT MODERATE TO HEAVY ACCELERATION . FOR DEALER REPAIRED AT 23000 MILES PROBLEM HAS COME BACK AFTER 11 MONTHS AND 15000 MILES. FUMES CAUSE HEADACHES AND NAUSEA
NHTSA ODI 11011390
Jun 20, 2017Engine3 injuries
TERRIBLE SMELL COMING INTO THE CABIN OF THE VEHICLE WHEN I ACCELERATE AND WHEN IT SITS IN THE SUN. WHEN I ACCELERATE IT SMELLS LIKE A GAS COMING INTO THE CAR, MY KIDS AND I EXPERIENCE FEELING SICK AND HEADACHES. WHEN MY CAR SITS IN THE SUN I GET THIS BURNING GLUE SMELL IN THE CAR THAT ALSO GIVES ME A HEADACHE AND THERE ARE DAYS WHERE I CANNOT DRIVE MY CAR. I HAVE TAKING IT TO THE DEALERSHIP FOUR TIMES AND STILL THE ISSUE IS NOT FIXED, I HAVE SMALL CHILDREN AND I NO LONGER ALLOW THEM TO DRIVE MY VEHICLE DUE TO THE CHEMICALS THAT ARE COMING INTO MY CAR. MY CAR IS NOW STILL SITTING AT DEALERSHIP BECAUSE OF THIS SMELL.
NHTSA ODI 11000312
Feb 22, 2017Electrical systemBody & structureSeats1 injury
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE TRAVELING 25 MPH, THE TAILGATE INADVERTENTLY OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE ISSUE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE HAD NOT RECURRED WHILE DRIVING, BUT WHILE THE VEHICLE WAS PARKED. THE CONTACT CLOSED THE TAILGATE, BUT IT WOULD RE-OPEN. WHILE THE TAILGATE WAS OPEN, IT CLOSED UNEXPECTEDLY AND INJURED THE CONTACT'S HEAD. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT STATED THAT HE WAS AWARE OF THE SENSOR FOR THE TAILGATE. ALSO, WHEN THE VEHICLE WAS STARTED, THE DRIVER'S SEAT MOVED FORWARD AND INJURED THE CONTACT'S RIGHT KNEE. MEDICAL ATTENTION WAS REQUIRED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE, BUT THE VEHICLE MODULE WAS REPROGRAMMED. THE CONTACT ALSO STATED THAT THE VEHICLE HAD SEVERAL ELECTRICAL ISSUES BECAUSE THE INSTRUMENT PANEL DISPLAY WOULD NOT OPERATE OR OPERATED INCORRECTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
NHTSA ODI 10956347
Jan 17, 2017Body & structure1 injury
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE LIFTGATE RANDOMLY OPENED WITHOUT WARNING AND FAILED TO REMAIN SECURED. THE CONTACT STATED THAT THE LIFTGATE RANDOMLY FELL DOWN WITH FORCE AND STRUCK A PASSENGER. MEDICAL ATTENTION WAS NOT REQUIRED. ALSO, THE LIFTGATE RANDOMLY OPENED WHILE THE VEHICLE WAS IN MOTION. THE LIFTGATE WAS DAMAGED WHILE REVERSING THE VEHICLE. THE DEALER INDICATED THAT THE MANUFACTURER HAD A SERVICE BULLETIN, BUT THERE WAS NO RECOMMENDED REPAIR SOLUTION. THE DEALER DIAGNOSED THAT A NEW MODULATOR WAS NEEDED. THE APPROXIMATE FAILURE MILEAGE WAS 21,500.
NHTSA ODI 10945643
Oct 26, 2016SteeringBrakesCrash
ON OCT. 18 WHILE OPERATING AT HIGHWAY SPEED OF 40 MPH ON HWY. 301 SOUTH IN WILSON NC AND ATTEMPTING TO SLOW DOWN TO STOP FOR THE TRAFFIC STOPPED AT THE TRAFFIC LIGHT AHEAD THE BRAKE PEDAL AND STEERING BOTH DID NOT FUNCTION, I WAS UNABLE TO STOP OR STEER THE VEHICLE CAUSING A REAR-END COLLISION TO HIT THE VEHICLE IN FRONT OF MINE. MY VEHICLE WAS TOWED TO KENLY FORD LATER THAT DAY FROM THE ACCIDENT SITE WHERE IT WAS PURCHASED, THEY RAN CHECKS AND FOUND NO CODES. ALL I KNOW IS THE BRAKES AND STEERING DID NOT WORK.
NHTSA ODI 10919214
Sep 11, 2016Electrical system3 injuries
THE REAR HATCH OPENS AND THEN WHILE SOMEONE IS LOADING THE BACK OF THE CAR (WITH GROCERIES, ETC.), THE HATCH STARTS TO CLOSE. THE HATCH HITS THE PERSON AND DOES NOT REVERSE. INSTEAD, THE HATCH TRIES TO CLOSE EVEN TIGHTER ON THE PERSON WHO IS TRAPPED UNDERNEATH. THE VEHICLE WAS PARKED. THIS HAPPENED ON SEVERAL OCCASIONS AND CLOSED ON ME, MY SON AND MY DOG. THIS IS THE 4TH MAJOR PROBLEM WITH THIS BRAND NEW CAR!
NHTSA ODI 10905607
Aug 11, 2016Transmission & drivetrainCrash
BOUGHT VEHICLE 4 MONTHS AGO. TODAY WHEN PULLING INTO MY DRIVEWAY I STOPPED AND PLACED MY CAR IN PARK. MY CAR CONTINUED TO ROLL DESPITE GEARSHIFT BEING IN PARK. IT STRUCK THE STONE ASPECT OF MY HOUSE LEAVING EXTENSIVE SCRATCHES AND SCRAPES OVER THE RIGHT FRONT END.
NHTSA ODI 10895019
Jul 7, 2016Body & structure1 injury
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY CLOSED WITHOUT WARNING. THE FAILURE RECURRED APPROXIMATELY FOUR TIMES. AS A RESULT, THE CONTACT SLIPPED WHILE ATTEMPTING TO MOVE AWAY AND SUSTAINED A BROKEN HIP, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500. THE VIN WAS NOT AVAILABLE. UPDATED 12/20/16*LJ *JS
NHTSA ODI 10883290
Apr 12, 2016Seats1 injury
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE CONTACT'S MOTHER ACCIDENTALLY PUSHED THE SEAT BUTTON AND IT CAUSED THE SEAT TO COLLAPSE, SNAP DOWN, AND FLIP TO THE OTHER SIDE. THE CONTACT'S MOTHER BECAME CAUGHT IN THE SEAT AND SUSTAINED BRUISES. THE CONTACT'S YOUNG CHILD ALSO BECAME CAUGHT IN THE SEAT AND HAD TO BE PULLED OUT. THE DEALER WAS AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 18.
NHTSA ODI 10855143