What 1,025 owners told NHTSA about the 2016 Ford Escape Phev

The contact’s parents owns a 2016 Ford Escape. The contact stated that the vehicle was taken to the dealer because the check engine warning light was illuminated. The contact stated that shortly after starting the vehicle there was white smoke coming from the vehicle for approximately 5 seconds. The dealer diagnosed the vehicle and determined that there coolant was leaking intrusion into cylinder #2, and an issue with the engine block. The dealer recommended that the engine be replaced; however, the contact was informed that the replacement engine was on back order. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 58,000.

NHTSA ODI 11747911

Coolant has leaked into the engine cylinder which apparently is a well known issue that Ford is refusing to rectify. Ford dealership confirmed this diagnosis and says I have to pay $12k for a new engine.

NHTSA ODI 11746259

While driving my car home, my transmission completely gave out. I was trying to get up a hill, and out of nowhere, my car was just revving and was not going anywhere. I tried to turn the car off and back on, but it did nothing. We towed my car to a mechanic and they gave me the unfortunate news that my transmission needed completely replaced or rebuilt. I towed it to a transmission specialist, and they had to rebuild my entire transmission. I was without a car for an entire month and found out from them that this is a major known issue with these car's transmissions and that Ford had known about this issue for a long time and did not do anything. I am out a lot of money and wish I had known about this issue before. I had a few instances of the "bucking" a few years ago but got everything checked and had a clean bill of health at that time. I also have had my check engine light on for 6 years, due to an emissions issue that happens in this car because of the flap on the gas tank instead of a cap. They said the flap isn't always secure and can let out emissions. They said it's expensive to fix and not worth it.

NHTSA ODI 11745490

My head gasket blew on the escape with only 104,000 miles on it. It cost me $3500 to fix. 5 months later it blew again and I’m being told my engine block is cracked. I’m now being quoted another $3500 to put another engine in it with 90,000 miles on it.

NHTSA ODI 11745045

My car overheated repeatedly and it was diagnosed by Liberty Ford Aurora Ohio to be caused by Coolant Intrusion. I was quoted a price of more than $11,000.00 to replace the engine

NHTSA ODI 11743854

My Ford escape recently has been experiencing what I believe to be a coolant issue. There was a stained spot on the driveway a couple of times in May 2026 and technicians had said my coolant fluid was on the low side so they topped it up while I was getting the car serviced for an oil change. The car was seemingly running fine though until we started the car on 6/4/26 and waiting for the AC to kick in before driving when we realized the air wasn't getting cold after a couple minutes, which was abnormal and something we hadn't experienced before. Shortly after inspecting our AC settings to make sure they were set correctly, the dashboard issued an overheating warning. We immediately turned the car off and let it cool down for a while before turning the ignition on again. After restarting the car and letting it idle in the parking lot, everything appeared to be working as normal again. Luckily we were able to safely drive the car back home and will have to get it looked at. In the mean time, I have read that many 2016 Ford Escape owners have experienced serious coolant intrusion failures, which align with our recent experience, and pose a dangerous driving hazard. We will have to get an inspection to know for sure, but I'm fearful that this is a larger issue among these Ford models and we will both have to rely on our other car until we know if the car is safe to drive or not. The Ford Escape only has a little over 87,000 miles on it currently and a serious coolant issue could require a very expensive engine repair and be a large financial burden to justify and comprise the value of our vehicle. The high number of reports and complaints of so many others experiencing similar mechanical failures is very concerning and I believe my car is in the early stages of showing the same problem. A widespread issue like this should have a recall issued or compensation returned to vehicle owners for repair costs and damages associated with any manufacturing faults of Ford.

NHTSA ODI 11743829

Engine began having coolant intrude into the cylinder bores. Similar to issues related to CSP 21N12.

NHTSA ODI 11741593

Coolentnos leaking into plug cylinder 2, not getting into oil yet, but burning white sweet smelling smoke mostly at start-up. Had lead mechanic at Valenti SAAB Volvo, check things out, head gasket seems fine, told me that this particular engine was know for a class action suit for engine coolent Intrusion. Said to file with you immediately

NHTSA ODI 11738532

I am one of the unlucky ones with the coolant leak into my engine that caused white smoke from my exhaust and caused my engine to stop working with under 100,000 miles. I have documentation and a new engine ready to be installed and have spent a lot of money out of pocket so far.

NHTSA ODI 11738349

I am the 2nd owner of my 2016 Ford Escape 1.6L ecoboost, my aunt and uncle were the original owners. Between us we have every maintenance record of every on time and professionally performed requirement the Escape has needed and it ran beautifully. Then, in February 2026 the idle started to get a bit rough and I was preparing to put in the OEM sparkplugs when 3/28/26 the engine overheated, I was stranded on the side of a 45 mph street waiting for it to cool so I could move to safety. Between that incident and 4/29/26 I went thru 9 gallons of coolant, replaced the sparkplugs, put the front end up and "burp' the system as there was constantly air bubbles being introduced from a source I could not find. I had the hoses and clamps inspected, replaced the coolant reservoir and the reservoir cap, the vehicle started to shutter upon starting even after it was warmed up and every day needed to be burped and topped off before and after driving in town but often had no coolant loss during freeway driving, finally 4/28/26 I noticed smoke from the exhaust when I started the car in the morning and that smoke was accompanied by a foul, burnt, electric smell. While burping the air and topping the coolant that morning, the engine sputtered and died 2 separate times. I decided that it was time for a cooling system diagnostics as I still could still see no evidence of an external leak. The Ford technician recorded this tech story. "The vehicle ran rough and smoked for a couple seconds after starting.the vehicle ran its self test and had p0316, b0303, p1299, and p0217. These dtcs relate to cylinder misfire on startup and cylinder misfire and cylinder 3 and over temp/protection being active. ... I suspected a possible coolant intrusion concern into cylinder 3, performed a pressure test on the cooling system and observed a drop in the pressure. I remove the spark plug and found coolant on the cylinder walls and the top of the piston in cylinder 3." Advise to replace long block assembly.

NHTSA ODI 11735017

Known coolant intrusion, blowing white smoke, blown head gasket

NHTSA ODI 11731443

The end of February was driving and I noticed white smoke blowing from my exaust, then my car lost power.

NHTSA ODI 11726398

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the vision of the driver, preventing the driver from safely operating the vehicle. The message "Rear-view Camera Unavailable" was displayed on the screen. The contact stated that on a separate occasion, the front passenger’s side seat belt retractor failed to function as intended. The contact stated that after unbuckling the seat belt buckle, the seat belt failed to retract. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. Recently, while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. After several attempts, the vehicle was restarted, and there was an abnormal fuel-burning odor entering the vehicle through the A/C vents. The contact stated that the engine was consuming an excessive amount of engine oil. The vehicle was refueled, and the contact checked the oil dip stick, and the oil level was extremely low. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

NHTSA ODI 11726406

I bought the 2016 Ford Escape and 2 weeks after the purchase the check engine light came on. I took it to Auto Zone and they said it was a spark plug. I had a full tune up done 2 days after the purchase so I called the garage and they replaced the spark plug. The light came back on a few hours later so I then took it to the Ford dealership and paid over 500.00 to have it fixed, along with the camera glitching. The day I picked up my car the check engine light came back on so I immediately took it back. They re-evaluated it and said that it is a manufacturing defect and that there is nothing they can do unless I want to replace the engine and that there was no guarantee that the new engine would not have the same issue. Apparently there are holes all throughout the engine and the antifreeze is mixing with the oil. I only drove it a total of 6 months before it completely died. Because I bought it from a buy here pay here lot he wouldn’t take it back even though I only had it 2weeks. My extended warranty would not cover the engine because it’s a manufacturing defect and I was stuck with a car note plus full coverage insurance on a car I could not drive. Ford never reimbursed me for the camera glitch that I paid for that is still not fixed and when I called Ford to see if there was anything that they could do to help me they said unfortunately they are in a lawsuit in California over the same issues I was having so no help is available at the time. The craziest part is the clerk at the Ford dealership told me to hurry up and trade it in at a different dealership that’s not Ford owned because I have a “Ford Pass” all Ford dealership can see the history of the car. And let it be someone else’s problem.

NHTSA ODI 11723471

Description of Incident: While operating the vehicle, the Check Engine Light (CEL) illuminated. I took the vehicle to an authorized dealership, where a diagnostic scan revealed fault code P0247. The dealership confirmed that the wastegate solenoid has failed. Safety Risk: The failure of the wastegate solenoid prevents the Engine Control Unit (ECU) from properly managing turbocharger boost levels. This results in "limp mode" or a significant reduction in acceleration and engine performance. Furthermore, improper boost regulation poses a long-term risk of catastrophic engine damage, which could lead to a stall or fire while the vehicle is in motion. Additional Information: DTC Code: P0247 (Turbocharger Wastegate Solenoid B) Symptoms: Check Engine Light, diminished throttle response. Repair Status: Confirmed by dealership diagnostic and completed.

NHTSA ODI 11717323

I have replaced the transmission due to the toque converter acting up and then failing. I have replaced now 3 coolant parts as well due to leaking and constant overheating and have replaced the block once as well.

NHTSA ODI 11713108

I have a 2016 Ford Escape SE with the Ecoboost engine. I have been experiencing the same issue with misfires in port 4 which also shows an open circuit every time as well for over the past year. The dealership has replaced everything underneath including but not limited to my spark plugs, wires, coils, and even my entire wiring harness. The issue is still happening and they do not know what is causing it. I think my vehicle may fall under the complaint failure FORD currently has on their 1.5, 2.0, and 2.5 Ecoboost engines. It has been to the dealership for the same repairs over 8 different times. When is enough actually enough. I have lost power several times in traffic and it's like slamming on my brakes. This is how bad the misfire is. My check engine light has been flashing due to this issue as well as being on solid. Please help or advise.

NHTSA ODI 11712595

Coolant intrusion into the ecosystem turbo. It is a known issue, but not disclosed and now the engine has to be replaced at a cost of what the vehicle is worth?!

NHTSA ODI 11709843

My car set a code , and the engine misfired. I took all the necessary steps, but the code reappeared. I have Car Shield, and they are saying its cracked block but refuse to replace the head gasket. My mechanic believes it's the head gasket, so a cracked block seems common in these cars, as does a bad head gasket. What should I do, and whom should I contact to fight Car Shield and Ford?

NHTSA ODI 11708106

Escape has developed water intrusion in cylinder #2 of the 2.0 ECOBOOST engine, with under 80,000 miles. continued driving of the car could cause overheating due to low coolant and potential motor seizing. check engine light has come on, with cylinder misfire but no low coolant warnings. Potential engine seizing will be a safety concern if the vehicle is in motion, causing loss of control and damage to passengers and other motorists. I have footage of the cylinder leak via inspection camera if needed.

NHTSA ODI 11703276

Car has been checked for coolant loss and pressure tested coolant system. Was told coolant is leaking internally. Car is at 120,000 miles.

NHTSA ODI 11701007

Water leaking into cylinder number 3, causing misfires and loss of coolant/ overheating

NHTSA ODI 11700769

The fuel injector and the one of the cylinders has gone bad and has been available for inspection. My safety has been put to rest due to engine overheating. The vehicle has not been inspected by the manufacturer police or any insurance representative. The check engine light did appear on November 1, 2025. The car started overheating on November 4, 2025. According to other owners that I have spoken to, this is a constant problem with this make and model. I believe it is a manufacturer defect since so many other owners are experiencing the same issue.

NHTSA ODI 11697397

Transmission failed at 62,000 miles with no prior issues or indication to this matter.

NHTSA ODI 11697279

After 104,000 miles Experienced Transmission issues. Been told this happens to several Ford Escapes' after 100k miles.

NHTSA ODI 11696807