What 78 owners told NHTSA about the 2016 Dodge Challenger (driver)

Good morning my (eps) Electronic steering system isn't working I have the light on my dashboard and while driving it went on and couldn't steer it needs force to turn and its difficult to keep it straight this is the second time im replacing this part last time I had this same problem was 2 yrs ago and I've noticed online people having the same issue with not only challengers but other dodge vehicles that use the Electronic steering system that fails while the car is in motion very dangerous if your driving on the freeway. I seen there was a recall for this but on certain cars but I don't understand why only certain cars this isn't supposed to happen so often and having to be paid off by the owner this is a malfunction or electrical connection thats causing the motor to stop working.

NHTSA ODI 11734016

When making a sharp turn where you need to turn the wheel fully to the left or right, the car steering would lock up and a power steering indicator light would appear on the dashboard. I would have to shut the vehicle off and restart it for the light to turn off and resume steering functionality. The car was inspected by the dealership and the indicated that it showed the error code happened one time, however we recently purchased the vehicle with 19,000 miles, so not sure if the happened before we purchased the car and the used car dealer reset the codes. This issue has happened many times over the last 3 months.

NHTSA ODI 11673009

My 2016 Dodge Challenger has less then 38,000 miles. I don’t even drive it in the rain to keep it spotless. I have taken great care of it. It started making a knocking noise from underneath the car. Took it to the dodge dealership & found out the drive shaft is bad.If you google 2016 Dodge challenger sxt drive shaft issue you will see that this is a nation wide problem starting from 2015 to 2018. I think Dodge should be responsible for fixing this issue. Its not right,

NHTSA ODI 11664047

The contact owns a 2016 Dodge Challenger. The contact stated that while operating the vehicle, the "Power Steering" warning light illuminated, and the vehicle lost power steering functionality. During the failure, the steering wheel was difficult to turn in either direction. After restarting the vehicle, the failure was self-corrected, and vehicle operated normally. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 102,000.

NHTSA ODI 11627298

I had a recall fixed at dodge for PCM since then service power steering comes on and the steering wheel locks up sometimes I'm driving and it seizes up it started at 37000 miles And when my extended warranty was up 3yr manufacture 6 yr extended warranty but since we purchased it in the beginning the warranty overlapped not fair since I should have had 9 yrs now I can't even drive my car more than 15minutes also it's very dangerous that I can be driving and all of a sudden can't turn the steering.

NHTSA ODI 11607381

I was driving on the interstate and the ACC/FCW light came on.Then soon after The ABS light came on then the power steering system failed causing the steering wheel to lock while I was driving.I turned my car off in the emergency lane and restarted the car.All of them light when off but then the airbag warning light came on.

NHTSA ODI 11497133

TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE STEERING WHEEL MADE A CREAKING NOISE WHILE DRIVING OR TURNING. THE CONTACT TOOK THE VEHICLE TO EL CAJON FORD (1595 EAST MAIN STREET, EL CAJON, CA 92021, (619) 312-4107) WHERE THE BRAKE CALIPERS WERE CLEANED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO TOOK THE VEHICLE TO CARL BURGER DODGE (8355 HERCULES STREET, LA MESA, CA 91942, (619) 463-9321) WHERE IT WAS TEST DRIVEN. THE DEALER DUPLICATED THE CREAKING NOISE AND DIAGNOSED THAT IT WAS DUE TO THE STEERING WHEEL BUSHING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 31,000.

NHTSA ODI 11241857

LOST POWER STEERING, LOST STABILITY CONTROL AND ABS BRAKES DRIVING ON INTERSTATE 695. SYSTEMS CYCLED ON AND OFF EVENTUALLY REMAINED OFF. CAR DIFFICULT TO DRIVE.

NHTSA ODI 11004713

MY 17 YEAR OLD SON'S 2016 DODGE CHALLENGER TURNS OFF WHILE CAR IS BEING DRIVEN. THE IGNITION SWITCH USUALLY GOES TO ACC (SOMETIMES RUN). ALSO, THE STEERING WHEEL LOCKS UP, THE HEADLIGHTS GO OUT, BRAKING IS DIFFICULT, HEATING/COOLING TURN OFF, AND ACCORDING TO THE MANUAL THE AIRBAGS BECOME INACTIVE IN ACC. MY SON HAS NEARLY HIT A TREE AND HE HAS CROSSED LANES INTO THE OPPOSITE DIRECTION WHEN THE STEERING WHEEL HAS LOCKED. THE PROBLEM STARTED HAPPENING AT ABOUT 2500 MILES 04/2016. IT HAS HAPPENED FROM10 MPH TO 70 MPH. IT HAS HAPPENED 15 OR MORE TIMES AND SEEMS TO HAPPEN AFTER THE CAR HAS BEEN DRIVEN OVER 20 MILES, PARKED, AND THEN DRIVEN AGAIN. IT HAS HAPPENED ON ALL TYPES OF ROAD--RESIDENTIAL, CITY AND HIGHWAY. IT HAS OCCURRED WHILE BEING DRIVEN STRAIGHT AND WHEN TURNING, ON LEVEL ROADS AND UP HILLS. THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE DEALER CONTACTED CHRYSLER DETROIT WITHOUT SUCCESS. THEY INSTALLED A SPECIAL DATA COLLECTING SWITCH WHICH WE MANUALLY ACTIVATED WHEN THE CAR STALLED. THE DATA WAS FORWARDED TO DETROIT FOR ANALYSIS. I HAVE ATTACHED SERVICE RECORDS. WE HAVE SUPPLIED PHOTOS OF THE INSTRUMENTATION AFTER THE CAR TURNS OFF. MY SON STARTED DRIVING WITH ONE HAND ON HIS IPHONE MAKING A VIDEO RECORDING OF THE CAR STALLING IN LATE SEPTEMBER 2016. THE VIDEO RECORDING IS ON YOUTUBE AT: HTTPS://WWW.YOUTUBE.COM/WATCH?V=SE5TAGU6MY8&FEATURE=YOUTU.BE ON OCTOBER 7, 2016, I MET AT OUR LOCAL DEALERSHIP WITH THE GENERAL MANAGER, SERVICE MANAGER, AND HEAD MECHANIC TO DISCUSS THE PROBLEMS AND TO REVIEW THE VIDEO. THEY STATED THAT THEY DID NOT KNOW HOW TO FIX THE CAR AND HAD TO RELY ON CHRYSLER. THE NEW VIDEO WAS FORWARDED TO CHRYSLER AND A MASTER MECHANIC WAS TO REVIEW IT BUT NOTHING HAS HAPPENED. FURTHER, THEY RECOMMENDED THAT THE CAR SHOULD NOT BE DRIVEN AS IT IS TOO DANGEROUS. SINCE THEN, THE CAR HAS BEEN PARKED. *TR

NHTSA ODI 10916381