What 342 owners told NHTSA about the 2016 Chrysler 200

SPARK PLUGS HAVE GONE BAD 3 TIMES SINCE I HAVE HAD THE CAR IN LITTLE OVER A YEAR. OIL CHANGES HAVE BEEN DONE REGULARLY. SPARK PLUGS SHOULD NOT NEED TO BE REPLACED UNTIL 100,000 MILES CAR HAS 66,500. *TR

NHTSA ODI 11324381

WHILE TRAVELING ON ROADWAY THE TRACTION CONTROL LIGHT ILLUMINATES WITH THE SERVICE ENGINE LIGHT. IMMEDIATELY FOLLOWED BY THE SERVICE POWER STEERING WARNING MESSAGE AND THE VEHICLES IS SHUTDOWN BY THE PCM. TOTAL LOSS OF STEERING, POWER, AND CONTROL. THE VEHICLE TURNS OFF AND DISPLAYS A MESSAGE TO PUT THE VEHICLE IN PARK TO START. IT WILL NOT CRANK OR TURNOVER UNLESS YOU DISCONNECT THE BATTERY AND RESET IT. THE "SAFETY FEATURE" OF THE ELECTRONIC POWER STEERING FAILURE IS TO KILL THE ENGINE COMPLETELY WITHOUT REGARD TO IT'S CURRENT STATUS OF TRAVEL AND MOVEMENT. OUR DEALER, EARNHARDT DODGE IN GILBERT AZ, HAS NO IDEA WHY THIS IS OCCURRING AND WANTS TO CHARGE $600 TO ATTEMPT TO DETERMINE WHY THE FUEL PUMP REFUSES TO ENGAGE WHILE THE SERVICE POWER STEERING WARNING MESSAGE REMAINING. THIS IS ONE OF THE FIRST YEARS OF ELECTRONIC POWER STEERING IN THIS VEHICLE AND WE ARE BEGINNING TO SEE NUMEROUS OCCURRENCES ACROSS THE WEB OF THIS ISSUE WITH THE 200 HAPPENING AROUND 45K TO 60K MILES. OURS HAS 60K MILES. SINCE THIS IS AN ISSUE THAT APPEARS TO OCCUR A FEW YEARS INTO OWNERSHIP, DEALER MECHANICS HAVE NO IDEA WHAT THE CAUSE IS OR HOW TO REPAIR IT SINCE THEY HAVE NO EXPERIENCE WITH IT THUS FAR. IT IS AN OBVIOUS SAFETY ISSUE TO SHUT DOWN THE FUEL PUMP WHILE TRAVELING AT ANY SPEED AND SHUT DOWN THE ELECTRONIC CONTROLS RESULTING IN A "DEAD STICK" VEHICLE WITH NO WAY TO STEER OR BRAKE SAFELY. PLUS, ONCE YOU DO MANAGE TO GET THE ISSUE DIAGNOSED, NO "EXPERTS" ARE ABLE TO DETERMINE WHAT THE ORIGINATING ISSUE IS WITHOUT REPLACING TOTAL STEERING SYSTEMS AND ELECTRICAL COMPONENTS. FROM A CONSUMER STANDPOINT THIS WILL SURELY BECOME AN INCREASINGLY DANGEROUS SITUATION FOR DRIVERS IN THE CHRYSLER 200 AND OTHER DRIVERS ON THE ROADWAYS. I PRAY SOMEONE LOOKS INTO THIS ISSUE THOROUGHLY AND CAN ASSIST THE PUBLIC AND OWNERS OF THESE VEHICLES IN SECURING A RESOLUTION. *TR

NHTSA ODI 11323916

SO I HAD MY FOOT ON THE BRAKE TO PUNCH IN A NUMBER AT THE CAR WASH AND ALL OF THE SUDDEN THE BRAKE DID SOMETHING BUT MY CAR STARTED ROLLING WHILE IT WAS IN DRIVE WITH MY FOOT ON THE BRAKE SO AND THEN THE BRAKE LIGHT CAME ON AND I HAD TO LIKE LITERALLY PUSH THE BRAKE ALL THE WAY DOWN TO THE FLOORBOARD AND I WOULD TAKE IT OUT OF GEAR AND IT WOULD JUST ROLL WITH MY FOOT ON THE BRAKE SO I TAKE IT TO THE MECHANIC THE SERVICE CHRYSLER CENTER WHERE THE CAR WAS PURCHASED AND THEY SAY IT'S THE BRAKE BOOSTER I WENT AND GOT A SECOND OPINION BECAUSE THE BRAKE BOOSTER RARELY EVER SOMETHING THAT NEEDS REPLACED ESPECIALLY ON A 2016 VEHICLE AND IF IT DOES IT'S ONLY ON VEHICLES THAT ARE OVER 150,000 MILES OR AN OLDER VEHICLE SO I TOOK IT TO ANOTHER MECHANIC TO GET A SECOND OPINION AND THEY SAID THAT IT WAS THE VACUUM LINE TO BRAKE BOOSTER NEEDED TO BE UPGRADED BC OIL IS LEAKING INTO BOOSTER AND THE DEALERSHIP SHOULD'VE DID THAT BEFORE IT WAS SOLD TO ME AND THAT IT SHOULD BE A RECALL AND IT'S GOING TO COST $717 WHICH I CANNOT AFFORD ESPECIALLY DURING THIS PANDEMIC BECAUSE I'M NOT AN ESSENTIAL WORKER AND I DO NOT RECEIVE UNEMPLOYMENT AND THERE'S ONLY 29,000 MILES ON THE VEHICLE.

NHTSA ODI 11323048

TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT THE AIR BAG SWITCH LOCATED UNDER THE FRONT PASSENGER'S SEAT WAS NOT SECURED, WHICH CAUSED THE PLUG TO DETACH FROM THE WIRING HARNESS INDEPENDENTLY. THE CONTACT STATED THAT ROAD CONDITION WAS A FACTOR IN THE HARNESS BEING UNPLUGGED. ADDITIONALLY, THE HARNESS WAS ALSO UNPLUGGED WHEN A PASSENGER ENTERED OR EXITED THE VEHICLE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

NHTSA ODI 11322584

BRAKES SQUEAK WHILE DRIVING AND TURNING

NHTSA ODI 11321820

THE SEAT BELT INDICATOR STAYS ON. CODE U0001 ONLY OCCURRED AT IN & OUT INSPECTIONS. CODE U1504 STEERING ANGLE SENSOR 3/2020.

NHTSA ODI 11321677

I HAVE BEEN INFORMED THAT I NEED ENGINE AND TRANSMISSION MOUNTS DUE TO JERKINESS IN CAR. I HAVE ALSO HAD ISSUES WITH THE CAR SHUTTING OFF AT LIGHTS, OR ANY DRIVING SITUATION WHERE I MAY BE AT STANDSTILL WAITING TO PROCEED. EX: TRAFFIC CLEARING OR WAITING FOR PARKING SPACE. AT TIMES IT TAKE 3-4 TRIES BEFORE IT RESTARTS AND THERE IS NO WARNING THAT IT IS GOING TO CUT OFF. LASTLY, THE ELECTRICAL SYSTEMS INSIDE CAR ARE UNSTABLE. THE AIR BAG LIGHT GOES ON AND OFF, THE BLUETOOTH CONNECTION FOR PHONE ISN'T ALWAYS RELIABLE. OVERALL I AM DISAPPOINTED AND WISH I WAS IN POSITION TO TRADE IT IN. PLEASE ENCOURAGE PEOPLE TO NOTE ISSUES THEY ARE HAVING AS WELL.

NHTSA ODI 11321015

MY SERVICE AIR BAG LIGHT HAS COME ON SEVERAL TIMES IN THE LAST 3 YEARS OF ME OWNING THIS CAR. REGARDLESS OF BEING IN MOTION OR PARKED. I HAVE TAKEN IT IN TO A DEALER AND EVEN THEY SAID THEY RECEIVE THIS PROBLEM FAR TOO MUCH AND SAID I WILL HAVE TO COME BACK FOR THEM TO CLEAR THE CODE. OLEASE REPAIR THIS BEFORE IT COST MY LIFE OR SOMEONE ELSE'S.

NHTSA ODI 11320222

TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS SHIFTED INTO PARK AND THAN RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

NHTSA ODI 11317734

DASH AIRBAG LIGHT STAYS ON AND THE FRONT AXLE IS GRINDING AND WHEN TURNING THE STEERING WHEEL RIGHT OR LEFT IS A KNOCKING SOUND FROM THE TIRE.

NHTSA ODI 11311002

I BOUGHT MY CAR IN SEPTEMBER 2019 AROUND 25000 MILES. IN OCTOBER THE SERVICE AIRBAG LIGHT CAME ON . I TOOK IT TO CHRYSLER AND JEEP WHO CHARGED OVER $3300 TO FIX . THEY SAID THEY TALKED TO CHRYSLER WHO WOULD COVER $3000 AND I HAD TO PAY THE $300. I DID THAT AND THE LIGHT IS BACK ON. IT POPS UP EVER COUPLE MINUTES WHILE I'M DRIVING AND IT DOESN'T MATTER IF I'M GOING 15 MPH OR 60 MPH.

NHTSA ODI 11311244

TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55-60 MPH THE VEHICLE STALLED WITHOUT ANY WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE SEVERAL TIMES WITH POLICE ASSISTANCE HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO (ALL STAR DODGE CHRYSLER JEEP LOCATED AT 4600 CANYON DR, AMARILLO, TX 79109) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

NHTSA ODI 11308948

TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE VEHICLE CONSUMED AN ABNORMAL AMOUNT OF ENGINE OIL AFTER EACH OIL CHANGE. JEFF D'AMBROSIO DODGE CHRYSLER JEEP DOWNINGTOWN 1221 E LANCASTER AVE, DOWNINGTOWN, PA 19335, WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THAT THE VEHICLE WOULD NOT BE DIAGNOSED UNLESS THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS PROVIDED SIMILAR INFORMATION AS THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11308557

TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO OVERHEAT. THE VEHICLE WAS DRIVEN TO NEW SMYRNA CHRYSLER, 2555 STATE ROAD 44, NEW SMYRNA BEACH, FL 32168, WHERE IT WAS DETERMINED THAT THE VEHICLE HAD A BLOWN HEAD GASKET. THE CONTACT WAS INFORMED THAT THE REPAIRS WOULD BE AN OUT OF POCKET EXPENSE. THE CONTACT MENTIONED THAT THE ENGINE WAS PREVIOUSLY REPLACED BY BENNETT CHRYSLER, DODGE, RAM, 1491 HWY 40 EAST, KINGSLAND, GA 31548, IN OCTOBER OF 2019. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA ODI 11307667

CARS TIPN NEEDS REPLACED AFTER 35,000 MILES. CAR INITIALLY SET ALL DASH LIGHTS OFF, ONE FRONT AND ONE REAR LED LIGHT REMAINED ON EVEN AFTER KEY WAS TAKEN OUT AND NEVER WENT OUT LEADING TO DEAD BATTERY. THE CAR DIED ON ME WHILE DRIVING IT ABOUT 20MPH AS I WAS ATTEMPTING TO PULL OUT ONTO ROADWAY CAUSING NEAR ACCIDENT. BEEN WITHOUT A CAR FOR LAST 3 WEEKS WHILE TRYING TO GET DIAGNOSIS AND REPAIR. TOTAL COST FROM GOING TO SEVERAL REPAIR SHOPS TO GET DIAGNOSIS AND PART TO REPLACE IT IS ESTIMATED TO COST $1500-2000 WHICH I CANT AFFORD. I AM MAKING PAYMENTS ON A CAR THAT I CANT EVEN DRIVE. I AM A COLLEGE STUDENT AND THIS WAS MY FIRST PURCHASE OF A CAR WITH MY OWN MONEY. THIS PART NEEDS TO BE RECALLED. I HAVE READ MULTIPLE COMPLAINTS WITH THE SAME ISSUE . ONE CHRYSLER REPAIR SHOP MADE COMMENT THAT HE WAS SURPRISED THEY HAVENT HAD A RECALL ON THAT PART DUE TO ALL THE ONES HE HAS SEEN NEEDING REPLACED. THIS NEEDS TO BE FIXED AND CHRYSLER NEEDS TO BE ACCOUNTABLE.

NHTSA ODI 11307489

TL* THE CONTACT OWNS A 2016 CHRYSLER 200. WHILE DRIVING 20-60 MPH, THE VEHICLE SPUTTERED AND STALLED WITHOUT WARNING ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO (DAYTONA DODGE CHRYSLER JEEP RAM & FIAT 1450 N TOMOKA FARMS RD SUITE A, DAYTONA BEACH, FL 32124: (386) 274-0571) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE AND SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 45,000.

NHTSA ODI 11306249

THE ENGINE TURNED OFF WHILE I WAS DRIVING AND THE POWER STEERING QUIT WORKING. THE SCREEN ALERTERTED ME TO PUT THE CAR INTO PARK. I PUT THE CAR IN PARK AND WAS ABLE TO RESTART THE ENGINE.

NHTSA ODI 11302095

AIR BAGS LIGHTS COMES ON INDICATING THAT THERE IS A PROBLEM WITH THE PASSENGER SEAT. IT HAS ONLY CAME ON AFTER I HAVE HAD A PASSENGER IN THE PASSENGER SEAT AND ON MY INSTRUMENT PANEL THERE'S A RED WARNING LIGHT THAT THAT AIR BAG IS NOT OPERATIONAL ACCORDING TO THE DEALERSHIP AT JEFF WYLER EAST GATE IN BATAVIA OHIO 45102 513-7523447. I ALSO HAD TO PUT THE SAME 200 S IN THE SHOP FOR A MASSIVE OIL LEAK THAT ONCE I NOTICED IT AND THEN HAD IT CHECKED BY A CHRYSLER SERVICE ADVISOR THERE WAS NO OIL IN THE 3.6 L ENGINE AND I WAS TOLD IT WAS A COMMON ISSUE WITH THE 3.6L ENGINE THAT THERE WAS A TSB OR SOMETHING ON IT SO I DROPPED IT OF AT THE ABOVE MENTIONED LOCATION TO FIND OUT MY WARRANTY WOULD COVER THE PROBLEM THAT IT WAS THE OIL COOLER CRACKED AND I WOULD HAVE TO PAY THE $200 LIFETIME WARRANTY I HAD ON THE CAR. THE OTHER ISSUE WAS THERE'S A ENGINE LIGHT ON THAT INDICATED THAT THE COOLING SYSTEM WAS MALFUNCTIONING WHICH I HAD MENTIONED TO THE DEALER WHEN I BOUGHT THE CAR OR THE SWEET BUNGENT ODOR THAT I SMELLED COMING OUT OF MY VENTS AT 5 MILES WHEN I BOUGHT IT I WAS TOLD THAT IT WOULD GO AWAY BY 50 MILES ON MY ODOMETER AND NOW AT 66700 IT'S BACK AND WAS NOTICE BY THE DISCOUNT TIRE SHOP TELL ME THEY SMELLED A STRONG COOLENT LEAK AND I MENTIONED IT TO THE DEALER AND THEY WANTED TO CHARGE ME MORE MONEY TO FIND IF THERE WAS A ISSUE THAT THAT HAD ALREADY TOLD ME WAS THERE AFTER I BOUGHT THE CAR AT 5 MILES AND WOULD GO AWAY AT 50 ! TO BE HONEST I JUST BELIEVE I GOT USE TO IT!!!

NHTSA ODI 11301733

ERROR THROTTLE CONTROL SHUTS OFF IN THE MIDDLE OF TRAFFIC

NHTSA ODI 11299297

VEHICLE CONTINOUSLY STALLS "SHUTS OFF" WHILE DRIVING THIS HAS HAPPENED NUMEROUS TIMES, I'VE HAD MY VEHICLE TOWED TO THE CAR DEALERSHIP AND THEN THE CAR STARTS UP AGAIN AND THE MECHANIC STATES THEY CAN'T DIAGNOSE THE ISSUE UNLESS IT HAPPENS AT THE SHOP... THIS IS VERY DANGEROUS SEEING THAT WHEN I'M DRIVING IT'S TURNING OFF SUDDENLY WITHOUT WARNING SOMEONE IS GOING TO BE KILLED WITH THIS TYPE OF MALFUNCTION.... WOULD HAVE TO LOOK AT MY RECEIPT FOR THE FIRST INCIDENT, HOWEVER IT HAS STARTED AGAIN

NHTSA ODI 11298916

WHEN DECELERATING AT EITHER A RED LIGHT OR TO TURN, CAR WILL COMPLETELY SHUT OFF WITH NO WARNINGS OR CHECK ENGINE LIGHTS. THIS STARTED ALMOST A MONTH AGO. THEN TODAY EVERYTHING LOCKED UP. ALL ELECTRICAL LIGHTS CAME ON ALONG WITH THE CHECK ENGINE LIGHT. THERE WAS NO POWER WHEN TRYING TO GET THE VEHICLE BACK HOME. IT SHOULD HAVE BEEN TOWED.

NHTSA ODI 11291910

CAR HAS SHUT OFF WHILE DRIVING LAST FEW WEEKS. IT HAPPENED. AS SOON AS I TURNED ONTO A ROAD, GOING 20-30 MPH, IT HAS HAPPENED WHILE TRYING TO MERGE ONTO THE FREEWAY. THE CAR JUST STALLS, SAYS "PLACE IN P TO START" AND THEN DIES. THE GEARSHIFT AND WHEEL LOCK UP AND YOU HAVE TO TURN THE CAR OFF AND ATTEMPT TO RESTART. EACH TIME I HAD TO TRY AT LEAST 3 TIMES TO GET THE CAR RESTARTED. ALL LIGHTS COME ON DASH, BATTERY LIGHT INCLUDED, BUT HAD BATTERY CHECKED AND IT IS FINE. TRYING TO RESTART, IT DOESN'T WANT TO TURN OVER. THIS HAS HAPPENED WITH SEVERAL CARS BEHIND ME AND HAVE ALMOST BEEN REAR ENDED BECAUSE OF IT. TOOK IT TO THE DEALSHIP BUT, ALL THEY TOLD ME TO DO WAS TRACK MY OIL CHANGES BUT, THE PROBLEM STILL REMAINS.

NHTSA ODI 11291640

THE CAR HAS TO MUCH TORQUE THAT THE VEHICLE SLIDES AND LOSES CONTROL AND ALMOST CAUSED AN ACCIDENT. THE STEERING IS TO LOSE WHEN I TURN IT MOVES TO QUICK AND THE MOVEMENT OF THE VEHICLE CAN'T CATCH UP.

NHTSA ODI 11291662

I TOOK MY 2016 CHRYSLER AND IT HAD 66,000 MILES AND THEY TOLD ME THAT THE OIL COOLER WAS OUT AND IT WAS A KNOWN REPAIR TO THE VEHICLE AND I'VE BEEN SMELLING LIKE OIL BURNING THROUGH THE AIR VENTS ON THE CAR AND THEY TOLD ME THAT THEY WOULDN'T COVER IT BUT I ASKED HIM I SAID WELL YOU SAY YOU REPAIR THESE AND IT'S UNKNOWN PROBLEM WITH THESE CARS THAT THE OIL COOLER FAILS AND IT LEAKS IN THE VALLEY PAN UNDERNEATH THE ENGINE SO YOU MAY NOT SEE THE LEAGUE FOR AN EXTENDED PERIOD AND YOU MAY NOT KNOW IT'S EVEN LEAKING UNTIL IT BUILDS UP SO HEAVY UNDERNEATH THAT VALLEY P.M. UNDER THE ENGINE AND YOU MAY BE COMPLETELY OUT OF OIL IN THE CAR RUNNING WITHOUT OIL GETTING BAD GAS MILEAGE MY CAR IS A 2016 CHRYSLER 200 S V6 3.6

NHTSA ODI 11291018

VEHICLE WENT IN FOR AN AIRBAG LIGHT TWICE RIGHT BEFORE THE EXTENDED WARRANTY EXPIRED AT 75K MILES. THE DEALERSHIP CLAIMS TO HAVE REPLACED A WIRING HARNESS UNDER THE PASSENGER SEAT BOTH TIMES. JUST SLIGHTLY OVER 75K MILES, THE LIGHT CAME ON AGAIN. THIS TIME THEY ADVISED THE WHOLE WIRING SYSTEM NEEDS REPLACED AND THAT IT WON'T BE COVERED. GOT IN TOUCH WITH CHRYSLER DIRECTLY WHO STATED THEY ARE WILLING TO ONLY PAY FOR THE $1200+ PART BUT THAT I WOULD BE RESPONSIBLE FOR APPROXIMATELY $400 IN LABOR. VEHICLE WAS IN MOTION EACH TIME THE LIGHT CAME ON. TYPICALLY WHEN ENCOUNTERING A SLIGHT BUMP ON THE INTERSTATE. SAFFORD JEEP CHRYSLER RAM IN WINCHESTER VA IS THE DEALERSHIP THE VEHICLE WAS PURCHASED NEW AND CONTINUED SERVICE AT THE SAME LOCATION. THE VEHICLE HAS BEEN IN FOR 2 WEEKS NOW AND CURRENTLY THERE AT THIS TIME. ACCORDING TO A BRIEF INTERNET SEARCH, THIS SEEMS TO BE A COMMON COMPLAINT YET NO RECALLS HAVE BEEN ISSUED. IF THIS CAN BE SETTLED IN ANY MANNER, I RESPECTFULLY REQUEST THAT CHRYSLER PROVIDE A REFUND FOR WHAT I'M ABOUT TO PAY TO GET MY VEHICLE BACK UP AND RUNNING.

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