What 342 owners told NHTSA about the 2016 Chrysler 200

TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT DROVE THE VEHICLE TO WEST COVINA CHRYSLER (298 N AZUSA AVE, WEST COVINA, CA 91791) FOR AN OIL CONSUMPTION TEST BECAUSE IT WAS USING EXCESSIVE AMOUNTS OF OIL. THE CONTACT RECEIVED A TECHNICAL SERVICE BULLETIN THAT INDICATED THE VEHICLE SHOULD CONSUME A LOT OF OIL, ACCORDING TO MANUFACTURER STANDARDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,086. *TR CONSUMER STATED OUR VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. OIL LEAK WAS FOUND AND THE OIL WAS 1 QUART LOW. THERE WERE ALSO SOME ENGINE ISSUES AS SHOWN ON (INVOICE 150760). ON DEC 11, 2018, I PICKED UP MY VEHICLE WHICH HAD 15855 MILES, AND I RETURNED SHORTLY AFTER DRIVING 4 MILES DUE TO THE ENGINE IDLED ROUGH AND STALLED. THIS IS THE 2"D ISSUE. OIL LEAK FOUND, WAS 1 QUART LOW AS WELL AS MORE ENGINE ISSUES AS SHOWN ON ( INVOICE 151016 ). ON MAY 31, 2019 AT 21086 MILES, 1 QUART LOW BELOW THE SAFE MARKER ON DIPSTICK. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

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2016 CHRYSLER 200S WITH JUST OVER 27,000 MILES STARTED ON FIRE DUE TO AS OF YET UNDETERMINED CAUSE, 1000 MILES AFTER BEING INSPECTED BY 2 DEALERSHIPS, AND ABOUT 2000 MILES AFTER OIL CHANGE AND INSPECTION BY A THIRD DEALERSHIP. THE CAR WAS DECLARED TOTAL LOSS BY STATE FARM INSURANCE. ([XXX], MIKE O'BRIEN) THE CAR WAS LISTED IN WELL MAINTAINED CONDITION AT THE TIME OF LOSS. AT THIS TIME STATE FARM HAS BEEN TOLD BY THERE CORPORATE THAT NO FURTHER INVESTIGATION AS TO CAUSE WILL BE CONDUCTED. THE FIRE HAPPENED ON THE SIDE OF 275N NEAR EUREKA ROAD EXIT ON 9 APRIL 2019. MY WIFE [XXX]. (MICHIGAN STATE POLICE METRO SOUTH POST #22,[XXX]) -OIL CHANGED AT SUBURBAN CHRYSLER IN NOVI BEFORE LEAVING FOR THE APPROXIMATELY 1000 MILE TRIP AND WEEK IN FL. -DURING STAY, THE CAR SMELLED HOT SO SHE TOOK IT TO SUNSET CHRYSLER ([XXX]) IN SARASOTA, FL. PERSONNEL AT DEALERSHIP WERE RUDE, AND TOLD HER HER CAR'S STATE OF CLEANLINESS WAS CAUSING THE SMELL. -MY WIFE NEEDED TO DRIVE HOME IN A COUPLE OF DAYS AND WAS STILL CONCERNED. ONE THING THAT I HAD HER CHECK WAS COOLANT WHICH WAS LOW AND HAD NOT BEEN NOTICED BY SUNSET. SHE THEN TOOK THE CAR TO A SECOND DEALERSHIP (DOUGLAS JEEP CHRYSLER DODGE RAM, FL ([XXX]) FOR INSPECTION. DOUGLAS, WHILE MORE POLITE, CONDUCTED COOLANT SYSTEM AND OTHER CHECKS, BUT DETERMINED THERE WAS NO ISSUE WITH THE VEHICLE. THE SERVICE DEPARTMENT GUARANTEED MY WIFE THAT THE VEHICLE WAS SAFE TO DRIVE BACK TO MICHIGAN AND EVEN WENT ON TO SAY THAT THEY WOULD NOT LET AN UNSAFE VEHICLE LEAVE THE SHOP. -THAT SAME NIGHT I CONTACTED CHRYSLER WHO INITIATED THEIR OWN INVESTIGATION. ([XXX])FCA REFUSED TO COMMENT ON THE SOURCE OF THE FIRE OR TO HONOR THE WARRANTY ON THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

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CAR WILL NOT START, PUT FOOT DOWN ON BREAK AND PRESS THE IGNITION AND NOTHING HAPPENS WITH THE ENGINE. ALL LIGHTS, RADIO, SCREENS TURN ON BUT NOT THE ENGINE.I HAVE TESTED THE BATTER, ALTERNATOR, AND STARTER AND ALL ARE GOOD.IF I WAIT THE CAR WILL START AGAIN JUST FINE LATER. CAN WAS PARKED AFTER DRIVING TO WORK IN THE MORNING THIS HAPPENS IN THE AFTERNOON.

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THIS EVENING WHEN DRIVING MY CAR THE VEHICLE STALLED OUT AND CUT OFF A NUMBER OF THREE TIMES WITHIN A 10 MINUTE SPAN. ONCE WHILE MAKING A RIGHT TURN OUT OF THE PARKING LOT OF MY JOB, SECOND WHEN COMING TO A FULL STOP AT THE PARKING LOT ENTRANCE AND LAST AS I WAS BEGINING THE MERGE ONTO THE HIGHWAY FROM AN ON RAMP. THE DAY PRIOR THE CAR SHUT OFF COMPLETELY A TOTAL OF 5 TIMES AT VARIOUS POINTS THROUGHOUT THE DAY. MY VEHICLE IS REGULARLY MAINTAINED BY THE SERVICE DEPARTMENT WHERE I PURCHASED MY VEHICLE BRAND NEW. THERE WERE NO WARNING LIGHT OR INDICATORS THAT THERE WAS AN ISSUE. THE ONLY NOTIFICATION WAS TO "SHIFT CAR TO PARK TO START ENGINE". THIS ISSUE NEARLY CAUSED A MAJOR ACCIDENT WHEN ATTEMPTING TO MERGE ONTO THE HIGHWAY THIS EVENING. THIS IS HIGHLY CONCERNING AS THIS ISSUE COULD POTENTIALLY COST MY FAMILY OR MYSELF OUR LIVES SHOULD THE VEHICLE SHUT OFF AT THE WRONG MOMENT. I'VE SEARCHED NUMEROUS SITES ABOUT THIS PROBLEM AND IT APPEARS THERE ARE A LOT OF PEOPLE EXPERIENCING THIS ISSUE WITH THE SAME YEAR AND MODEL AS WELL AS ONES PRODUCED PRIOR TO 2016. THIS CONCERN IS LIFE THREATENING AND SHOULD BE TREATED AS SUCH WITH SOME FORM OF REMEDY FROM THE MANUFACTURER.

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MY CHRYSLER 200 STARTED SHIFTING REALLY HARD AND AS YOU'RE DRIVING DOWN THE ROAD YOU CAN FEEL IT JERKING. I CALLED THE CHRYSLER DEALERSHIP THAT IS LOCAL TO ME TOOK IT IN THEY ONLY DROVE AT 3 MILES AND DECIDED THERE WAS NOTHING WRONG WITH IT EXCEPT FOR A SOFTWARE UPDATE. I PAID $132 FOR A LABOR CHARGE FOR A SOFTWARE UPDATE THAT NEVER FIX THE PROBLEM. TOOK IT BACK 2 DAYS LATER THEY CAN'T DIAGNOSE IT WITH SPARK PLUG ISSUES. PAID $160 FOR SPARK PLUGS AND LABOR JUST TO HAVE THE SAME PROBLEM. THEY STILL AFTER A WEEK LATER HAVE NO IDEA WHAT IS WRONG WITH MY CAR. JUST WONDERING WHAT KIND OF TECHNICIANS ACTUALLY WORK FOR CHRYSLER.

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I WAS DRIVING DOWN THE ROAD AND WHILE ACCELERATING , MY CAR SUDDENLY JERKS REALLY HARD FORWARD . MY ENGINE STARTS KNOCKING REALLY LOUDLY & I STARTED TO SMELL BURNING OIL . THE CAR WAS SMOKING & COULD HAVE LEAD TO A VERY SERIOUS ACCIDENT . NOW AS THE RESULT OF CHRYSLER 200 BEING SUCH A FAILED MODEL , I WAS UNABLE TO CONTINUE MAKING PAYMENTS AND FIX THE VEHICLE , NOW I'M $22,000 IN DEBT .

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TL* THE CONTACT OWNS A 2016 CHRYSLER 200. WHILE OPERATING THE VEHICLE, THE ENGINE SUDDENLY SHUT OFF AND THE VEHICLE WOULD NOT IMMEDIATELY RESTART. THE VEHICLE WAS TOWED TO ALLEN SAMUELS CHRYSLER (1639 HIGHWAY 45 BYP, JACKSON, TN), BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 31,000.

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AS I AM DRIVING CAR WILL CUT OFF AND TELL YOU TO SHIFT THE CAR TO PARK. IT THEN WILL STALL WHEN YOU TRY TO START IT BACK UP. THIS HAPPENED ON THE INTERSTATE AND THE STREET WHILE IN MOTION.

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ENGINE WAS REBUILT/PARTS REPLACED WITHIN 6 WEEKS OF OWING THE VEHICLE. VEHICLE WAS RETURNED AGAIN FOR SUDDEN SHOCK WHEN EXCEEDING 45 MPH WHILE DRIVING. TODAY 3/20/19 WAS INFORMED AIRBAG IS DEFECTIVE BUT NOT COVERED UNDER WARRANTY. VEHICLE IS SKIPPING AGAIN AT 45+ MPH

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MY CAR STALLS WHEN I START TO DRIVE. IF I DON'T LET IT IDLE IN PARK FOR A GOOD 15 MINUTES IT WILL STALL AND TELLS ME TO PUT IT IN PARK. ONCE IT STALLS IT IS DIFFICULT TO RESTART. ALSO THE AIRBAG LIGHT KEEPS COMING ON. IF I HIT THE SMALLEST POTHOLE THE AIRBAG LIGHT COMES ON AND IT GIVES ME A MESSAGE STATING SERVICE AIRBAGS. ALSO THE DRIVERSIDE SEAT CAME UNTRACKED AND CANNOT MOVE IT FORWARD OR BACKWARDS WITHOUT IT MAKING A WEIRD NOISE.

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SINCE ABOUT 20,000 MILES MY CAR HAS SMELLED OF ANTI-FREEZE. THE FIRST TIME I TOOK IT IN, GENE'S CHRYSLER SAID MY CABIN AIR FILTER WAS FLOODED WITH COOLANT AND THAT MY RADIATOR WAS LEAKING AT THE SEAMS. THIS WAS CHANGED AT 36,000 (MARCH 2018) MILES. AFTER THEY REPLACED THE RADIATOR, I STILL SMELLED IT AND WAS TOLD THAT IT WAS "SPRAY" THAT WAS LEFT OVER FROM WHEN IT WAS ORIGINALLY BROKEN. AT 57,000 MILES (JAN 2019) I STILL SMELL IT. I HAD TO TAKE MY CAR BACK TO GENE'S FOR AN AMBIENT TEMP SENSOR AND THEY NOTICED MY RADIATOR IS LEAKING, AGAIN, AND REPLACED IT. NOW, KEEP IN MIND, I AM NOT LEAVING COOLANT PUDDLES ANYWHERE NOR IS MY TEMP SENSOR FOR THE COOLANT REPORTING ANYTHING THAN WHAT IS NORMAL. I AM AGAIN SMELLING ANTI-FREEZE.GENE'S AGAIN TELLS ME THAT IT'S JUST FROM THE SPRAY.

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THE VEHICLE STALLS WHILE IN MOTION, IT HAS STALLED 5 TIMES WITHIN 10 MINUTES AND I NO LONGER CAN SAFELY DRIVE IT. ALL OCCASIONS WERE ON A CITY STREET WHILE BRAKING. THE CAR SHOWS ON THE DASHBOARD THAT IT IS SHIFTING GEARS EVEN WHILE REMAINING AT ONE SPEED AND THEN THE SYSTEM SHUTS DOWN. IT OCCASIONALLY SHIFTS HARD AND/OR MAKES AN ODD NOISE IN THE ENGINE.

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THE VEHICLE STALLS WHILE IN MOTION. ON THREE OCCASIONS, IT HAS STALLED IN THE MIDDLE OF AN UPHILL RIGHT TURN ONTO A CITY STREET. ON AN ADDITIONAL THREE OCCASIONS IT HAS STALLED WHILE ON A FLAT ROAD, IN MOTION.

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TL* THE CONTACT OWNS A 2016 CHRYSLER 200. WHILE THE CONTACT'S GIRLFRIEND WAS DRIVING AT AN UNKNOWN SPEED, THE ENGINE AND GEAR SHIFTER SEIZED. THE VEHICLE WAS TAKEN TO SANDY SANSING CHRYSLER DODGE JEEP RAM (64348 US-90, MILTON, FL 32570, 850-623-6866) WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

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PARKING BRAKE WILL SPONTANEOUSLY ENGAGE WHILE DRIVING ON CITY STREET GOING LESS THAN 15MPH. CHECK TURNS ON BUT NO CODES AND WILL NOT TURN OFF. BIGGEST ISSUE LATELY IS THAT CAR DOES NOT RECOGNIZE KEY FAB. BATTERIES HAVE BEEN CHANGED AND NEITHER KEY FAB IS RECOGNIZED. CAR CAN BE STARTED, GET OUT AND GET BACK IN AND FAB IS JOT RECOGNIZED. HAS LEFT ME STRANDED MANY TIMES. THEN WHEN GO BACK, IT SUDDENLY WORKS.

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DRIVING FROM SCHOOL CAR STALLED IN THE MIDDLE OF INTERSTATE. CAR READ PUT CAR.IN P..AFTER DOING SO IT WOULD NOT START UP...AFTER A FEW MIN I HAD TO HOLD THE START BUTTON TO START IT WITH FOOT ON BRAKE...I PULLED OFF AGAIN AND WHEN I STOPPED IT KILLED AGAIN WITH TRAFFIC PASSING ME DOING 80 MPH..I WAS SO SCARED WITH MY TODDLER IN THE VEHICLE. DROVE HOME NO PROBLEM..NEXT DAY SAME THING STALLED.IN THE MIDDLE OF THE HIGHWAY! SOMEBODY HELP US .CHRYSLER IS GONNA GET SOME ONE KILLED. HAS BEEN DOING THIS EVERYDAY..I HEAR MANY COMPLAINTS OF THIS AND CHRYSLER DOES NOTHING

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VEHICLE STALLS WITHOUT NOTICE IN THE MIDDLE OF THE ROAD. CAN'T DISPLAY HAZARD LIGHTS. MUST RETURN THE CAR TO PARK AND WAIT A FEW MINUTES BEFORE RESTARTING. STALLED IN THE MIDDLE OF A TURN ON MY WIFE WHEN TAKING MY TODDLER O PRESCHOOL. THIS IS A HUGE SAFETY CONCERN! THIS VEHICLE IS GOING TO GET SOMEONE KILLED.

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THE CAR WILL SHUT OFF WHILE DRIVING. ESPECIALLY WHEN MAKING A RIGHT OR LEFT TURN, THE CAR WILL SHUT OFF IN TRAFFIC. THIS DEFINITELY CAN CAUSE A SAFETY ISSUE ON THE HIGHWAY, IN WHICH IT HAVE SHUT OFF ON ME.

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ON 10/12/18 WAS DRIVING DOWN A BUSY HIGHWAY JUST STARTED GOING DOWN A HILL AND MY CAR LOST POWER AND MY GEAR SHIFTER STARTING BLINKING IN NEUTRAL, BRAKE PEDAL AND GAS PEDAL WAS STUCK AND PUSH TO START WOULD NOT WORK FOR ME TO RESTART MY CAR AFTER A FEW TRIES I WAS ABLE TO GET TO TURN OFF AND TOOK A COUPLE TRIES TO GET IT TO TURN BACK ON. I WAS STALLED AND HAD CARS DODGING ME AND SWERVING IN OTHER LANES WHEN THEY WERE TOPPING THE HILL. I WENT TO MY DEALERSHIP AND THEY WASN'T ABLE TO LOOK AT THAT DAY AND TOLD ME THEY COULD PROBABLY GET TO IT THE NEXT FOLLOWING WEEK. WHILE I WAS DRIVING TO THE DEALERSHIP TO DROP IT OFF WITH THE SERVICE DEPARTMENT I WAS AT A STOP SIGN STOPPED WITH MY FOOT ON THE BRAKE AND IT DECIDES TO TAKE OFF ON IT'S ON AND I HAD TO SMASH THE BRAKES SEVERAL TIMES TO MAKE IT STOP IN ORDER TO NOT HIT ANOTHER VEHICLE. IT WAS A PRETTY TRAUMATIC EXPERIENCE FOR ME AS I HAVE ALWAYS TOOK CARE OF THAT CAR SINCE I HAVE HAD IT. I NEVER HAD A RECALL FOR MY VEHICLE EITHER. MY ENGINE WOULD ALSO SKIP A FEW TIMES WHILE DRIVING TO MY DEALERSHIP. I HAVE ALSO NEVER HAD ANY WORK DONE TO MY VEHICLE MECHANICALLY BESIDE OIL CHANGES ON A REGULAR BASIS.

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I WAS MAKING A TURN THE OTHER DAY AND MY ENGINE STOPPED. THE CENTER MONITOR ON MY DASHBOARD TOLD ME TO PUT THE CAR IN PARK AND RESTART THE ENGINE.

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TL* THE CONTACT OWNS A 2016 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SLOWED DOWN AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM (708-801-3090, LOCATED AT 17225 TORRENCE AVE, LANSING, IL 60438) WHERE IT WAS DIAGNOSED THAT THE OIL WAS LOW. THE TECHNICIAN TOPPED OFF THE OIL, BUT THE FAILURE RECURRED AFTER 700 MILES. THE CONTACT WENT BACK AND FORTH TO THE SAME DEALER AND THE OIL WAS REFILLED EACH TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND RECOMMENDED AN OIL CONSUMPTION TEST BE CONDUCTED. THE FAILURE RECURRED AND THE MANUFACTURER ORDERED THE DEALER TO PERFORM A DIAGNOSTIC TEST. A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,424.

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I HAVE NOTICED THAT MY 2016 CHRYSLER 200 IS BURNING OIL AT AN ALARMING RATE. I DIDN'T EVEN KNOW IT WAS LOW BECAUSE THERE IS NO SENSOR THAT SHOWS UP ON THE DASH LETTING ME KNOW THE OIL WAS LOW. THE "OIL CHANGE LIFE" IS STILL AT 20% LIFE BUT MY CAR HAS BURNED THRU OVER 4 QUARTS OF OIL IN 4,000 MILES!! I FIND THIS EXTREMELY CONCERNING NOT TO MENTION THE POSSIBLE ENGINE DAMAGE THAT CAN BE DONE WITH A CAR BURNING THIS MUCH OIL. THERE SHOULD BE AN ALERT TO DRIVERS LETTING THEM KNOW THE OIL LEVELS ARE LOW. I HAVE NEVER HAD A CAR THAT BURNED OIL LIKE THIS!

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IN THE LAST MONTH, MY 2016 CHRYSLER 200 HAS STALLED OUT WHILE DRIVING WITHOUT ANY NOTICE. UPON TRYING TO RESTART, IT STRUGGLE TO TURN OVER. I HAVE TO PUT IN PARK AND WAIT A FEW MINUTES BEFORE IT WILL START UP AGAIN. THERE IS NO WARNING BEFORE THE CAR DIES EITHER. THERE WAS NO WARNING LIGHT ON THE DASH TO LET ME KNOW THAT SOMETHING IS WRONG. EACH TIME MY CAR STALLED I WAS ON A BUSY HIGHWAY AND LUCKILY NO CAR WERE COMING OR THEY WERE ABLE TO GO AROUND ME. I WAS SCARED I WAS GOING TO GET HIT AND KILLED WHEN MY CAR STALLED IN THE MIDDLE OF THE BUSY HIGHWAY. I HAVE READ THE NUMEROUS 2015 AND 2016 MODELS HAVE THE SAME SAFETY ISSUE. THE 2016 200 NEEDS TO BE RECALLED TO FIX THIS SERIOUS, POSSIBLE FATAL ISSUE OF STALLING OUT WITHOUT WARNING. EACH TIME THIS HAPPENED TO ME WAS WHEN I WAS AT A STOP AND THEN STEPPING ON THE GAS, OR WHEN I WAS AT A LOW RATE OF SPEED (APPROX 10 MPH). I HAVE DOCUMENTED THE DATES AND TIMES EACH TIME MY CAR HAS STALLED OUT.

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MY CHRYSLER 200 DASHBOARD IS CUTTING OUT WHILE DRIVING AND STALLS

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AS I WAS IN MOTION GOING ABOUT 20 MPH WITH THE CAR IN DRIVE (D), THE CAR DISPLAYED A MESSAGE AS SEEN IN THE PHOTO THAT STATES SHIFT TO PARK (P) TO START. AS, THAT MESSAGE IS DISPLAYED THE STEERING WHEEL AND THE BRAKES LOCK UP WHILE THE CAR IS SLOWING DOWN SO YOU CANNOT SHIFT THE CAR TO PARK UNTIL THE CAR HAS COME TO A COMPLETE STOP. ONCE THE CAR COMES TO A COMPLETE STOP, I SHIFTED MY CAR BACK TO PARK AND TRIED TO RESTART THE CAR. THE CAR WOULDN'T RESTART RIGHT AWAY. THE ENGINE AND TRANSMISSION WOULD MAKE A NOISE AS IF IT WERE TRYING TO START WITH THE RPM'S FLUCTUATING TO ABOUT 3 (3000 RPMS) THEN GO BACK TO 0 THEN JUMP TO 1 (1000 RPMS) THEN BACK TO 0 RPMS WHERE THE ENGINE WOULD GIVE OUT. I WOULD HAVE TO WAIT A MINUTE, WHILE IN THE MIDDLE OF TRAFFIC, THEN IT WOULD RESTART AND RUN NORMALLY AGAIN. I CALLED CHRYSLER CORPORATE, DUE TO THE FACT OF HAVING THE WHOLE TRANSMISSION REPLACED WHILE UNDER WARRANTY DUE TO A TRANSMISSION PROBLEM THAT GREW AFTER PURCHASING THE CAR. LESLIE FROM CHRYSLER GAVE ME CASE ID #: 34798487. I SCHEDULED AN APPOINTMENT WITH DARCARS CHRYSLER DODGE JEEP RAM OF SILVER SPRING LOCATED ON 12511 PROSPERITY DR, SILVER SPRING, MD 20904 TO BRING THE CAR TO GET SERVICED AND THE ISSUE LOOKED AT ON AUGUST 7TH 2018 AT 10:45 AM. I AM CURRENTLY WAITING FOR A DIAGNOSIS OF THE ISSUE TO BE ADDRESSED BY THE DEALERSHIP. PLEASE SEE PICTURES ATTACHED FOR MORE INFORMATION.

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