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What 786 owners told NHTSA about the 2016 Chevrolet Impala Eco Eassist

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (786)Crash / fire / injury (23)Engine (283)Electrical system (206)Transmission & drivetrain (162)Speed control (146)Brakes (87)Electronic Stability Control (esc) (74)Fuel system (45)Steering (39)Body & structure (38)Suspension (19)

1 of 786 complaints match · Suspension · crash/fire/injury only · clear filters

Aug 3, 2019SuspensionAirbagsBrakesCrash

I WAS DRIVING NORTHBOUND ON I-435 WHEN AVOIDING AN ACCIDENT. I PRESSED MY BRAKE AS HARD AS I COULD. MY VEHICLE DID NOT STOP SO TO AVOID CAUSING A SERIOUS ACCIDENT I WENT OFF ROAD IN THE CENTER OF THE TWO HIGHWAYS. AFTER HITTING THE GUARDRAIL TO STOP MY VEHICLE FROM FALLING INBETWEEN THE OVERPASS. MY AIRBAGS DID NOT DEPLOY . I FEEL SOME CONCERN AFTER HAVING MY BREAKS CHECKED AND TOLD THEY WERE GOOD. THEN IF I'M AT STOP AND I RELEASE THE BREAK FOR MY CAR TO START BACK UP. I GIVE IT A SECOND AND THEN PRESS THE PEDDLE IT DOES NOT MOVE WHICH HAS ALMOST CAUSED ME TO HOLD UP TRAFFIC OR ALMOST BEING HIT WHEN VEHICLES WERE AT SAFE DISTANCES.

NHTSA ODI 11241542

Working with the data? Download all 786 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Chevrolet Impala Eco Eassist verdict →