Home · 2016 Chevrolet Impala Eco Eassist · Complaints

What 786 owners told NHTSA about the 2016 Chevrolet Impala Eco Eassist

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (786)Crash / fire / injury (23)Engine (283)Electrical system (206)Transmission & drivetrain (162)Speed control (146)Brakes (87)Electronic Stability Control (esc) (74)Fuel system (45)Steering (39)Body & structure (38)Suspension (19)

Newest first · 786 complaints · page 24 of 32

Apr 8, 2019Speed control

TL* THE CONTACT OWNS A 2016 CHEVROLET MAILBU. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERNAL THROTTLE PEDAL FAILURE, WHICH CAUSED THE SPEED TO DECREASE DRASTICALLY WITHOUT WARNING. THE FAILURE OCCURRED TWICE. ON BOTH OCCASIONS, THE VEHICLE WAS TAKEN TO DENOOYER CHEVROLET (127 WOLF RD, ALBANY, NY 12205) WHERE THEY REPLACED THE PEDAL ASSEMBLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 105,680.

NHTSA ODI 11194590

Apr 7, 2019Transmission & drivetrain

2016 MALIBU 1.5 LITER ENGINE HAD RECALL FOR IGNITING TIMING CAUSES CRACKED PISTONS...7000 MILES THEY UPDATED THIS PROBLEM, BUT WAS TO LATE BY THEN AT 28000 MILES NEEDED ALL NEW PISTONS RODS BEARINGS REBUILT THE ENGINE TOP HALF, BUT NOW 2 TIMES IN 2 MONTHS RETURNED TO DEALER

NHTSA ODI 11194446

Apr 7, 2019

TAKATA RECALL WHEN SHIFTING INTO PARK IT WILL NOT GO INTO PARK AND YOU HAVE TO MESS WITH IT FOR A FEW MINUTES TO GET INTO PARK. WHEN INTO A FORUM AND IT SEEM TO BE A COMMON ISSUE

NHTSA ODI 11194471

Apr 5, 2019Speed control

I WAS ON THE HIGHWAY AND MY 'REDUCE ENGINE POWER' CAME ON FOLLOWED BY AN ENGINE LIGHT. I WAS GOING 75 AND GREATLY SLOWED DOWN TO 50 MPH AND ALMOST GOT IN A SERIOUS CAR CRASH. THERE IS A LOT OF THE SAME ISSUE WITH THIS MODEL AND IT NEEDS TO BE RECALLED!!

NHTSA ODI 11194081

Apr 3, 2019

THE RADIO HAS NO SOUND AND IS A COMMON PROBLEM SINCE THE 2010 MODEL. GM OR CHEVY IS DOING NOTHING TO HELP CUSTOMERS FIX THE ISSUE OR TRAIN THEIR SERVICE TEAMS TO FIX THE PROBLEM. I HAVE HAD MY 2016 FOR ALMOST 9 MONTHS WITH 3 OF THOSE MONTHS IN RADIO SILENCE, NO ANSWER, AND NO COMPENSATION

NHTSA ODI 11193728

Apr 2, 2019SteeringElectronic Stability Control (esc)Engine

WHEN I STOPPED AT 3 RED LIGHTS ON MY WAY TO WORK THIS MORNING MY CAR SHUT COMPLETELY OFF WITH THE AUTO OFF SETTING BUT IT DIDN'T SHUT OFF UNTIL I LET GO OFF THE BREAK AND WHEN I LET GO AND IT SHUT OFF MY CAR STARTED GOING BACKWARDS AND THEN IT POWERED BACK ON.

NHTSA ODI 11193349

Apr 1, 2019Engine

POWER FAILURE WHEN DRIVING AND ENGINE LIGHT COMES ON AND CAR LOSES POWER AND WON'T PULL.

NHTSA ODI 11193017

Mar 29, 2019Speed controlEngine

REDUCED ENGINE POWER WHILE TRAVELING AT 65 MPH ON THE FREEWAY. SPEED DROPPED TO 40 MPH. I WAS JUST ABLE TO PUT ON MY HAZARDS AND PULL OVER WITH SEVERAL CARS BEHIND ME SLAMMING ON THEIR BRAKES.

NHTSA ODI 11192327

Mar 28, 2019

FOR THE PAST TWO YEARS I HAVE BEEN EXPERIENCING A LOUD POPPING NOISE IN THE REAR OF MY VEHICLE WHILE OPERATING IT. I HAVE TAKEN IT IN FOR MAINTENANCE AT MY LOCAL CHEVROLET DEALER HOWEVER THEY CONTINUE TO TELL ME THAT THEY CANNOT DUPLICATE THE NOISE. THE NOISE SOUNDS LIKE IT MAY BE COMING FROM MY BACK AXLES AND DOESN'T SEEM TO BE AFFECTED BY A MINIMUM OR MAXIMUM SPEED. I HAVE ENSURED ALL BRACKETS ARE SECURED INSIDE OF MY TRUNK AS I THOUGHT THERE MIGHT HAVE BEEN SOMETHING LOOSE HOWEVER, THAT IS NOT THE CASE.

NHTSA ODI 11192197

Mar 27, 2019Speed control

WHILE IN TRAFFIC ENGINE LIGHT & ENGINE POWER REDUCED CAME ON A VEHICLE WOULDN'T ACCELERATE PAST LOW SPEED, WHICH ALMOST CAUSED ACCIDENT. GOT ENGINE READ AND IT WAS DUE TO ACCELERATOR PEDAL WHICH IS VERY COMMON IN THIS CAR

NHTSA ODI 11191785

Mar 25, 2019Engine

WHEN CAR IS PUT IN PARK AND TURNED OFF A NOTIFICATION OF 'SHIFT PARK' DISPLAYS WHILE DINGING IN CAR. CAR IS STATIONARY DURING THIS TIME. ALSO WHEN DRIVING SOMETIMES MY CAR SLOWS DOWN AND A NOTIFICATION OF ENGINE POWER DOWN WHILE DINGING SOUND GOES OFF. CAR WILL THEN EVENTUALLY POWER DOWN AND COME TO A STOP. CAR HAS DONE THIS ON THE HIGHWAY AND WHILE DRIVING AROUND THE CITY. BOTH HAS HAPPENED ON SEVERAL ON SEVERAL OCCASIONS. THE SHIFT TO PARK INCIDENT HAPPENS DAILY AND THE ENGINE POWER DOWN SITUATION HAPPENS OCCASSIONALY LAST TIME IT HAPPENED WAS 3/22/2019

NHTSA ODI 11191258

Mar 22, 2019Engine

TWICE I HAVE HAD THE ACCELERATED PEDAL REPLACE, WHICH CAUSE THE ENGINE TO LOSE POWER. I HAVE TAKE THIS IN OVER 13 TIME FOR THE ENGINE LIGHT TO COME. I WAS DRIVING ON 495 AT THE SPEED OF 60 MPH IN 2ND TIME ALMOST WAS HIT FROM BEHIND.

NHTSA ODI 11190967

Mar 21, 2019Speed control

I WAS DRIVING DOWN THE HIGHWAY AND A MESSAGE PIPED UP ON MY DASH SAYING MY CAR WAS LOSING POWER. I TRIED TO PRESS THE GAS, MY MY SPEED DECREASED. I PULL OVER TO THE SIDE AND SHUT MY CAR OFF FOR A WHILE, CRUNK IT BACK UP AND IT DROVE NORMAL. 5 MINUTES LATER AND IT DID THE SAME THING.

NHTSA ODI 11190564

Mar 21, 2019Transmission & drivetrainElectrical system

WHILE PARKING THE VEHICLE AND PLACING THE SHIFTER TO PARK THE CAR GIVES AN ERROR MESSAGE "SHIFT TO PARK" AFTER TURNING OFF THE ENGINE. HEADLIGHTS WILL NOT TURN OFF AND I IMAGINE OTHER ELECTRICAL SYSTEMS STILL RUN DURING THIS ERROR. SINCE THE MESSAGE NEVER WENT AWAY WHILE I WAS AT A NON-GM AUTO REPAIR SHOP IN FOR ROUTINE OIL CHANGE AND BRAKE CHECK, THEY NEEDED TO REPLACE THE TRANSMISSION CONTROL UNIT SO THAT THE CAR COULD TURN OFF COMPLETELY. THEY ALSO FOUND A TSB (ATTACHED) ON THIS ISSUE THAT INFORMED THEM ON HOW TO FIX THE "SHIFT TO PARK" ERROR. SINCE THE REPAIR WAS NOT AT A GM DEALER THE COST WAS OUT OF POCKET. HAVE CONTACTED GM AND SO FAR THEY ARE SAYING SINCE THERE IS NO RECALL THERE IS NOTHING THEY CAN DO IN TERMS OF REIMBURSEMENT.

NHTSA ODI 11190597

Mar 18, 2019Speed control

I WAS DRIVING ON THE INTERSTATE WHEN MY CAR BEGAN TO SLOW DOWN AND GAVE THE MESSAGE THAT ENGINE WAS LOOSING POWER. WHEN I MASHED THE ACCELERATOR, THE CAR WOULD NOT PICK UP SPEED. I COULD HAVE BEEN HIT. I HAD TO SLOWLY MAKE MY WAY TO AN EXIT RAMP AND STOP THE CAR. I TURNED THE CAR OFF AND RESTARTED AFTER A WHILE AND I WAS ABLE TO GET HOME. THIS HAPPENED SEVERAL TWO MORE TIMES BEFORE I WAS ABLE TO GET TO THE DEALERSHIP. I WAS TOLD THE ACCELERATOR PEDAL HAD TO BE REPLACED. THIS SHOULD BE A RECALL INSTEAD OF ME HAVING TO PAY OUT OF POCKET. I AM DISAPPOINTED BECAUSE I THOUGHT CHEVROLET WAS A LITTLE MORE RELIABLE THAN THIS. CHEVROLET REALLY NEED TO INVESTIGATE THIS AND RECALL THIS BEFORE SOMEONE IS KILLED.

NHTSA ODI 11189847

Mar 14, 2019Electronic Stability Control (esc)EngineFuel system

I WAS DRIVING VEHICLE AND "CHECK ENGINE" LIGHT CAME ON AND MESSAGE SAID ENGINE POWER REDUCED. THE CAR RAPIDLY SLOWED DOWN AND WOULD NOT SPEED UP EVEN THOUGH I PRESSED DOWN HARD ON THE GAS PEDAL. I PULLED OVER AND PARKED, SHUT DOWN AND RESTARTED THE ENGINE. IT WORKED FINE. AS I DROVE TO GO BACK HOME, THE CAR COULD BARELY GO THE SPEED LIMIT. I PARKED THE CAR FOR MORE THAN 24 HRS. WHEN I STARTED THE CAR, THE ENGINE LIGHT HAD GONE OUT SO I DROVE OFF. WHILE DRIVING THE ENGINE LIGHT CAME BACK ON AND THE CAR'S SPEED SUDDENLY DROPPED DOWN TO A VERY SLOW PACE. THE SPEED LIMIT WAS 40 MPH. I PUSHED THE GAS PEDAL TO THE FLOOR BUT THE CAR WOULD ONLY GO ABOUT 10-20 MPH. SPEED CONTROL WAS A DEFINITE PROBLEM. THE DEALERSHIP WAS NOT FAR SO I DROVE IT THERE. I EXPLAINED THE PROBLEM AND THE SERVICE ATTENDANT TOLD ME WHAT THE PROBLEM WAS BEFORE HE CHECKED THE VEHICLE. IRONICALLY, THERE WAS ANOTHER CUSTOMER THERE WITH THE SAME PROBLEM. WE BOTH HAD THE SAME YEAR AND MAKE AND MODEL WITH APPROXIMATELY THE SAME AMOUNT OF MILEAGE. THE SERVICE ATTENDANT ADDRESSED BOTH OF US TOGETHER SINCE WE BOTH HAD THE SAME ISSUE. WE NEEDED A APP PEDAL SENSOR. THEY DIDN'T HAVE THE PART. IT WAS ON BACK ORDER. THIS TELLS ME THIS IS A COMMON PROBLEM WITH THIS CAR. HAD I BEEN ON THE HIGHWAY AND THIS HAPPENED, I OR SOMEONE ELSE COULD HAVE BEEN KILLED. THIS IS A SERIOUS SAFETY HAZARD AND CHEVROLET NEEDS TO RECALL AND FIX IT QUICKLY. WHILE CHECKING THE WEB FOR INFORMATION ABOUT THIS ISSUE, I NOTICED THERE ARE NUMEROUS ONLINE COMPLAINTS REGARDING THIS PROBLEM FROM OTHER CONSUMERS.

NHTSA ODI 11186699

Mar 12, 2019Engine

LETTER FROM CONSTITUENT REGARDING ISSUES WITH HIS 2016 CHEVROLET MALIBU LX AND FEELING LIKE HE IS BEING PENALIZED FOR THE LAST 10 MONTHS ON THE MALIBU AND IS SEEKING HELP TO RESOLVE THE PROBLEM. *LD *TR

NHTSA ODI 11185390

Mar 9, 2019Speed controlElectronic Stability Control (esc)Engine

DRIVING ALONG AND MY 2016 WITH 39,000 MILES LOSES ACCELERATION POWER AND RECEIVE WARNING 'ENGINE POWER IS REDUCED'. I LIMP IT TO THE CHEVY DEALERSHIP AND THEY GET IT IN AND I GET A CALL LATER WITH THEM TELLING ME THEY HAVE SEEN THIS IN TWO OTHER CARS AND THEY ARE WAITING ON THE ACCELERATOR THROTTLE PEDAL SENSOR THAT NEEDS REPLACED. THEY RESET AND CLEANED THE SENSOR AND SENT ME ON MY WAY. IT'S HAPPENED THREE OTHER TIMES SINCE THEN AND I LIMP IT BACK TO SHOP EVERY TIME TO GET RESET. I SHOULD NOT BE HAVING THIS ISSUE WITH IT BARELY OUT OF WARRANTY. IT SAYS A LOT OF ONE SHOP TO HAVE THREE MALIBU'S WAITING FOR THIS PART TO BECOME AVAILABLE. I LOVE THE MALIBU'S BUT WITH THE ISSUES WITH THIS CAR I'VE HAD IT'S HARD TO KEEP MY FAITH IN CHEVROLET. THEY KNOW THIS MODEL IS HAVING ISSUES YET HAS NOT RECALLED MY VEHICLE YET AND I'M OUT OF POCKET. I'M A SINGLE MOM THAT NEEDS A RELIABLE CAR.

NHTSA ODI 11185597

Mar 7, 2019Speed controlEngine

TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE DRIVING VARIOUS SPEEDS THE ''ENGINE POWER REDUCE'' MESSAGE WAS DISPLAYED AND THE SPEED SUDDENLY DECELERATED TO 20 MPH. AFTER TURNING OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY; HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BREDENANN CHEVROLET (1401 WEST DEMPSTER ST, PARKRIDGE, IL) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE CLEANED AND THE ACCELERATOR PEDAL WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE ACCELERATOR PEDAL WAS ON BACKORDER AND THERE WAS NO ESTIMATED OF WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

NHTSA ODI 11184865

Mar 6, 2019Transmission & drivetrainAirbags

MY CAR ALL OF SUDDEN ON FREEWAY SNATCHED BACK FROM DOING 65 PLUS TO FREAKING LESS THAN 30 MILES INSTANTLY "ENGINE POWER REDUCED" MESSAGE APPEARS AND CHECK ENGINE LIGHT COMES ON. IT CONTINUES TO DO THIS EVERYDAY MY CAR WILL NOT DRIVE OVER 30-35 MPH. I HAVE TWO KIDS THIS IS NOT SAFE. I TRAVEL! I TAKE MY CAR TO PENSKE CHEVROLET OF CERRITOS DEALER AND THEY CLAIM ITS A ACCELERATOR PAD SENSOR. PRIOR TO TAKING MY CAR TO DEALER I HAD A CONVERSATION WITH A CO WORKER WHO HAS THE SAME CAR SHE TOLD ME THE ISSUE BEFOREHAND BECAUSE SHE EXPERIENCED IT AND WAS STUCK ON A HIGHWAY!THEY ALSO STATE THAT "EVERY MALIBU IS HAVING THIS ISSUE" AND DUE TO THAT THE ITEM IS ON BACK ORDER. I HAD TO PAY AND STILL HAVE TO PAY FOR LABOR OF THAT ITEM WHICH I DON'T THINK IS FAIR. IT SHOULD BE A RECALL. I FEEL WELL NO IT IS OBVIOUSLY HAZARDOUS AND CHEVY HAS PEOPLE AND KIDS DRIVING IN CARS LIKE THIS ... WHAT IF I GET IN AN ACCIDENT? HOW MANY CARS DOES IT TAKE TO REALIZE THIS ITEM NEEDS TO BE RECALLED? DOES SOMEONE HAVE TO DIE FOR CHEVROLET TO REALIZE THAT THIS NEEDS SERIOUS ATTENTION?

NHTSA ODI 11184582

Mar 2, 2019Speed control

ACCELERATOR PEDAL SENSOR KEEPS MALFUNCTIONING WHILE DRIVING

NHTSA ODI 11183664

Mar 1, 2019Transmission & drivetrainElectrical system

TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. THE CONTACT STATED THAT THE TRANSMISSION AND RADIO CONTINUED TO ACTIVATE AFTER THE VEHICLE WAS TURNED OFF. THE FAILURE OCCURRED FREQUENTLY. ALSO, THE KEY FOB WAS FAULTY AND WOULD WORK INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FINDLAY CHEVROLET (6800 S TORREY PINES DR, LAS VEGAS, NV 89118, (702) 982-4000) WHERE IT WAS DIAGNOSED THAT A NEW GEAR SHIFT AND GEAR SHIFT ASSEMBLY WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 10,011.

NHTSA ODI 11183408

Feb 27, 2019Engine

TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND DECELERATED TO 20 MPH. ALSO, THE REDUCE ENGINE POWER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TITUS-WILL CHEVROLET (11011 PACIFIC AVE S, TACOMA, WA 98444, (253) 539-1000) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL POSITION SENOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 36,000.

NHTSA ODI 11182798

Feb 23, 2019Electrical systemWheels

THE REAR PASSENGER TIRE DOES NOT TURN WHILE DRIVING OR IT STARTS TO DRAG WHILE DRIVING.

NHTSA ODI 11182070

Feb 21, 2019Electrical systemEngine

WHILE DRIVING, ENGINE LOSES POWER AND THE CAR SHUTS DOWN. (THIS HAPPENS IN TRAFFIC!)

NHTSA ODI 11181642

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Working with the data? Download all 786 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Chevrolet Impala Eco Eassist verdict →