What 786 owners told NHTSA about the 2016 Chevrolet Impala Eco Eassist

MY DRIVE TO WORK IS A LONG COMMUTE, IT HAPPEN TO ME ON THE FREEWAY I WAS ON THE LAST LANE DRIVING 80 WHEN IT LITERALLY ' POWER ENGINE REDUCE ' COMES OUT ON MY SCREEN. IT LITERALLY STOPPED MY CAR TO LOWER SPEED AND COULDN'T STEP ON IT FOR THE CAR BEHIND ME I HAD TO PUT MY EMERGENCY LIGHTS ON SO THEY CAN MOVE AWAY FROM ME! AND HAD TO REACH THE SAFETY SIDE, IT WAS THE WORST EXPERIENCE AND IT ALWAYS HAPPENS TO ME EVERY OTHER 3-5 DAYS. THEN WHEN I'M ON TRAFFIC JAM, THE STEERING WHEEL REDUCE DRIVE WITH CARE POPS UP AND TURNS OFF MY CAR POWER AND RADIO AND EVEN UNLOCKS THE CAR. AND DOES IT WEIRD NOISE AND TURNS BACK ON AND STARTS OVER. KEPT HAPPENING TO ME ON TRAFFIC JAMS ON THE FREEWAY.

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THE HIGH MOUNTED TAIL LIGHT POPS UP AND HAS CAUSED LEAKAGE INSIDE THE VECHILE. ALSO THE ESC WARNING LIGHT COME ON FOR NO REASON UNDER REGULAR DRIVING CONDITIONS AND OCCASIONALLY WHEN YOU PUT CAR IN PARK IT WILL STATE THE CAR IS NOT IN PARK SO YOU HAVE TO PLAY WITH THE SHIFTER A LITTLE.

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TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE BRAKE BOOSTER PRESSURE SENSOR FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,114.

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ON OCT 22 AROUND 530 IN THE MORNING ON MY WAY TO TO WORK DRIVING ON A BUSY FREEWAY WHEN SUDDENLY THE REDUCE ENGINE LIGHT COME ON REDUCING MY SPEED FROM NEARLY 50MPH TO 20MPH ALL MOST CAUSING A NEAR FATAL ACCIDENT I'VE ONLY HAD THE CAR FOR 6 MONTHS OR SO I PLAN ON TAKING IT TO THE DEALERSHIP BUT I FEEL LIKE I GONNA BE STUCK WITH A HEFTY BILL FOR SOMETHING THAT SHOULD'VE BEEN A RECALL THAT CAN CAUSE A FATAL ACCIDENT.

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TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE DRIVING AT ANY SPEED, A POPPING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT STATED THAT SHE DID NOT WANT TO PAY FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

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WHEN AT A STP LIGHT, AND PRESS EXCELERATOR THE TOTAL ELECTRICAL SYSTEM H WILL GO OUT & CAR HESITATE TO MOVE. THEN, IT WILL KICK ON. ALSO, THIS THROWS MY SIRUS RADIO OUT COMPLETELY & I HAVE TO CUT THE CAR OFF COMPLETELY TO GET STATION BACK ON OR CALL FOR A REFRESH, BUT LOCAL STATIONS WILL REMAIN. NOW I GET A WARING ABOUT THE STEERING ABILITY-DRIVE CAREFULL.

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HAVE ISSUE WHERE I AM RECEIVING A SHIFT TO PARK MESSAGE AND MY VEHICLE IS IN A MODE AS IF IT'S NOT IN PARK. I HAVE TO PULL FORWARD AND SHIFT CAR FROM DRIVE TO PARK UNTIL IT TURNS OFF. OTHERWISE IF I LEAVE IT AS IS, ITS AWHILE BEFORE IT TURNS, IM AFRAID IT WILL RUN MY BATTERY DOWN. IT HAPPENS ON A DAILY BASIS. ALMOST LATE FOR WORK WAITING FOR IT TO TURN OFF AT TIMES. WILL NOT ALLOW YOU TO LOCK CAR WITH KEYLESS REMOTE EITHER WHEN IT'S LIKE THIS

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SHIFT TO PARK MESSAGE APPEARS WHEN IN PARK AND TURNING VEHICLE OFF. VEHICLE THEN WON'T SHUT DOWN.

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THE BRAKE PEDAL SQUEAKS WHENEVER I STEP IT, AS A 2016 CAR. THIS PROBLEM REALLY SHOULD NOT OCCUR. ALSO, I RESEARCH ONLINE AND FOUND OUT THAT I AM NOT THE ONLY ONE WHO HAVE THIS PROBLEM. MANY CHEVY USERS, INDEED MALIBU USERS REPORTED THIS PROBLEMS ONLINE.

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TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHEN THE VEHICLE WAS TURNED OFF, THE MESSAGE 'SHIFT INTO PARK' DISPLAYED, THE RADIO REMAINED ON, AND THE TRANSMISSION INDICATOR REMAINED ILLUMINATED. LATER, WHILE IDLING, THE VEHICLE SUDDENLY SHUT OFF AND BEGAN TO ROLL BACKWARDS DOWN A SLIGHT INCLINE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. DAVIDSON CHEVROLET (18579 US ROUTE 11, WATERTOWN, NY) WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 22,000.

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SHOWS "REDUCED STEERING ASSIST, DRIVE WITH CAUTION" MESSAGE. I HAVE A 2016 CHEVY MALIBU. 53000 MILES. I'VE SEEN THIS MESSAGE 3 TIMES THIS MORNING & I SAW IT LAST MONTH ALSO. I AM ALWAYS ON THE HIGHWAY WHEN THIS HAPPENS. FIRST TIME I WAS ON A CURVE. TODAY I WAS IN TRAFFIC & BARELY MOVING. HOW MANY TIMES HAVE I NOT NOTICED THIS MESSAGE? I CAN'T WATCH THE ROAD AND MESSAGE BOX AT THE SAME TIME

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AS I WAS DRIVING FROM THE VA HOSPITAL IN NEW ORLEANS COMING DOWN THE HIGH RISE BRIDGE IN DEAD TRAFFIC THE CAR CUT OFF THE BREAKS GOT STIFF IT WOULDNT START BACK UP THE ENGINE POWER REDUCED LIGHT CAME ON THE STEARING COULDNT BE CONTROLLED I THOUGHT I WAS GOING TO DIE ROLLING OUT OF CONTROL DOWN THE BRIDGE THANK GOD POEOPLE MOVED OUT THE WAY IT COULD HAVE BEEN REALLY BAD I STRUGGLED TO TURN THE STEARING WHEEL SO I WOULDNT GO OF THE SIDE OF THE BRIDGE AND I FINALLY ROLLED ALL THE WAY DOWN THE BRIDGE AND GOT ON THE SIDE I SAT FOR ALITTLE TRIED TO START IT THE BRAKES WAS SO STIFF THAT IT WOULDNT START AT FIRST THEN I PUSHED HARD AND IT STARTED BUT THE BREAKS DIDNT WORK AND IT WOULD ONLY GO 20 TO 30 MILES AN HOUR EVERY TIME I HIT THE BREAKS THE CAR WOULD TURN OFF I FEARED FOR MY LIFE BECAUSE I HAD TWO MORE BRIDGES TO GO OVER UNTIL I GOT HOME AND BEEN SITTING AT HOME NO TRANSPERTATION CALLED CHEVY MATT BOWERS AND THEY TOLD ME I HAD TO PAY TO HAVE IT TOWED PLUS PAY 135.00 DOLLARS AN HOUR FOR THEM TO JUST LOOK AT IM A DISABLED VETERAN I BOUGHT THIS BRAND NEW CAR THINKING IT WAS LIABLE TRANSPERTATION TO GET ME BACK AND FORTH TO MY DOCTORS I BOUGHT THIS CXAR BRAND NEW IN 2016 AND HAD NOTHING BUT PROBLEMS WITH IT IM NOT A HEALTHY MAN AND I DEPEND ON THIS TO GET ME TO MY DOCTORS I GET ALITTLE MONEY AND DIDNT BUY THIS CAR SO IT COULD BREAK DOWN THIS EARLY IN TIME I TRUSTED THEM WITH MY LIFE AND THEY TOLD ME I WOULDNT HAVE ANY PROBLEMS GETTING TO MY DOCTORS AT THE VETERANS HOSPITAL IN NEW ORLEANS.

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FOR THE PAST TWO YEARS MY VEHICLE HAS BEEN TO THE DEALERSHIP 6 TIMES FOR THE SAME ISSUE. ON MULTIPLE OCCASIONS THE CAR WHILE TRAVELING BOTH ON THE HIGHWAY AND IN THE CITY THE CHECK ENGINE LIGHT COMES ONE AND IT GOES INTO REDUCED POWER MODE. ON THE HIGHWAY THIS CAN BE A HUGE ISSUE. AFTER MULTIPLE 'FIXES' IT'S SEEMS TO BE OK. HOWEVER ON 10/3/2019 WHILE SITTING AT A RED LIGHT THE AUTO STOP FEATURE KICKED ON. NOTHING NEW THERE HOWEVER WHEN I TOOK MY FOOT OFF THE BRAKE THE CAR COMPLETELY STALLED AND THE DOORS ALL UNLOCKED. AFTER ABOUT 10 SECONDS IT STARTED BACK UP AGAIN. NOW THE AUTO STOP DOESN'T KICK ON AT ALL AND THE CAR WILL NOT LET ME USE AUXILIARY POWER. THE CAR IS ONLY 3 YEARS OLD AND SHOULDN'T HAVE THIS MANY ISSUES. WHEN I TAKE IT TO THE DEALER THEY PUT IT ON THE COMPUTER AND SAY NOTHING IS WRONG. WHAT IS IT GOING TO TAKE FOR GM TO FIX THIS ISSUE IN THESE MALIBU'S? IS SOMEONE GOING TO HAVE TO BE INJURED?

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TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE DRIVING 60 MPH, THE REDUCE POWER IN THE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE GRADUALLY BEGAN TO LOSE POWER. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE; HOWEVER, THE VEHICLE WOULD NOT TRAVEL OVER 60 MPH. THE CONTACT ALSO STATED THAT THE BRAKES FAILED WHILE APPROACHING A STOP LIGHT. WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKES FAILED TO RESPOND IN A TIMELY MATTER. THE CONTACT TOOK THE VEHICLE TO ALL AMERICAN CHEVROLET OF KILLEEN (1802 E CENTRAL TEXAS EXPY, KILLEEN, TX 76541, 254-213-5397) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER AND VACUUM PUMP WERE DEFECTIVE AND THE BATTERY WAS OVERCHARGED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V521000 (HYBRID PROPULSION SYSTEM) AND 16V272000 (ELECTRONIC STABILITY CONTROL). THE CONTACT WAS INFORMED BY THE DEALER THAT DUE TO THE BUMPER TO BUMPER WARRANTY, A RECALL REPAIR COULD NOT BE PERFORMED ON THE VEHICLE. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,493.

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TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE THE CONTACT WAS EXITING THE PARKED VEHICLE, 'ADDITIONAL ACTION REQUIRED, PLACE VEHICLE IN PARK' APPEARED ON THE INSTRUMENT PANEL. IN ADDITION, THE CONTACT WAS UNABLE TO SET THE VEHICLE ALARM AND THE HEADLIGHTS HAD TO BE TURNED OFF MANUALLY. GENESIS CHEVROLET (21800 GRATIOT AVE, EASTPOINTE, MI 48021, (586) 804-7977) WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. *JS

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I OWN A 2016 CHEVY MALIBU AND ONE OF ITS FEATURES IS AN AUTO STOP/START FEATURE IN THE CAR. WHEN THIS CAR ENTERS THIS MODE WHEN I TAKE MY FOOT OFF OF THE BREAK IT IS SUPPOSED TO START AGAIN BUT WHEN I TAKE MY FOOT OFF OF THE BREAK IT WILL JUST COMPLETELY SHUT DOWN, WHEN I TRY TO START THE CAR AGAIN IT WILL JUST STALL. I WAS INVOLVED IN AN ACCIDENT ON JUNE 9TH 2019 WHERE THE CAR CUT OFF AND ROLLED BACK INTO ANOTHER VEHICLE. THIS IS JUST ONE OCCASION OF THE CAR CUTTING OFF ON ME AND BECOMING IMMOBILE. I WAS TOLD IT WAS A BATTERY ISSUE AND A WIRING ISSUE I'VE GOTTEN BOTH ADDRESSED BUT IT STILL HAPPENS. I'VE RECEIVED A LETTER FROM CHEVY THAT MAY ADDRESS THE ISSUE BUT I HAVE TO SEE. MY CAR CURRENTLY WON'T START. TODAY IS SEPTEMBER 24,2019

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SINCE I PURCHASED THE CAR, IT HAS HAD REGULAR MAINTENANCE DONE ON TIME. I WAS DRIVING ON THE INTERSTATE ON MY WAY HOME FROM WORK. AS I GOT OFF THE EXIT I NOTICED MY CAR ACTING FUNNY, AS I GOT TO THE END OF THE EXIT I NOTICED THAT I HAD NO BREAKS AND THAT I COULD NOT TURN THE STEERING AT ALL AND ACTUALLY COULD NOT COME TO A STOP AT THE END OF THE EXIT, HAVING TO RUN THE STOP SIGN AND INTO ON COMING TRAFFIC WHICH IF A POLICE OFFICER WOULD NOT HAVE BEEN THERE COULD HAVE BEEN A VERY BAD SITUATION. HAD MY CAR TOWED TO THE DEALERSHIP TO FIND OUT THAT IT JUMPED TIME. WITH ONLY 70+ THOUSAND MILES ON MY CAR, WHY WOULD I EVEN THINK TO WORRY ABOUT MY CAR JUMPING TIME. I THEN FIND OUT MY WARRANTY ENDED AT 60,000 MILES. I HAVE READ THAT THERE ARE NUMBER OF CASES WITH THIS ISSUE. NOW I AM OUT $ 3000.00 FOR A MOTOR AND LABOR TO HAVE THE MOTOR INSTALLED.

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ON SEPT 6TH 2019, AS I AM TRAVELLING TO WORK IN THE MORNING AROUND 7:15AM AT THE SIGNAL POINT MY CAR SUDDENLY SHUTDOWN OFF AND ALL MY CAR DOORS LOCKED UP AND I TRIED IN PULLING OUT BUT IT TAKES ME SOMETIME TO FIGURE THAT OUT. THIS IS NOT MY FIRST TIME. WHEN I BOUGHT MY CAR I HAD ONE YEAR OF MANUFACTURER WARRANTY BUT WHEN IT IS COMPLETED MY CAR STARTED FAILING OFF THE ENGINE SUDDENLY. I TAKE MY CAR TO DEALER BUT HE TOLD ME THERE IS NOTHING PROBLEM WITH THAT ISSUE. BUT IT IS REPEATING THE SAME ISSUE.

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TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 65 MPH, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. ADDITIONALLY, WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE AUTOMATIC SHUT OFF FEATURE ACTIVATED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT, BUT WAS MORE FREQUENT IN WARMER TEMPERATURES AND WHEN THE AIR CONDITIONING WAS IN OPERATION. THE VEHICLE WAS TAKEN TO WHITE ALLEN CHEVROLET (442 N MAIN ST, DAYTON, OH 45405, (937) 303-5147) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO REPRODUCE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

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TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE SYSTEM MALFUNCTIONED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP. DURING THE FAILURE, THE BRAKE PEDAL COULD NOT BE DEPRESSED AND SEIZED. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET GILBERT (3215 S. AUTO WAY, GILBERT, AZ) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

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THE REAR SUSPENSION OF OUR CAR STARTED MAKING A METALLIC POPPING NOISE WHEN WE DROVE OVER BUMPS OR ACCELERATED FROM A TRAFFIC LIGHT. THE SOUND ALSO OCCURRED WHEN SOMEONE SAT IN THE REAR SEAT WITH THE CAR PARKED. INTEGRITY CHEVROLET OF CHATTANOOGA, TN DETERMINED THAT BOTH KNUCKLES IN THE REAR SUSPENSION NEEDED TO BE REPLACED. THE SERVICE WRITER TOLD ME THAT IF THIS HAD BEEN LEFT UNADDRESSED, IT COULD CAUSE A SAFETY ISSUE AS THERE WAS METAL RUBBING AGAINST METAL.

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I HAVE HAD MY VEHICLE FOR 2 YEARS SINCE DAY 1 I HAVE HAD ISSUES WITH THE VEHICLE FROM CONTROL ARMS, ELECTRICAL IN DOORS AND CAR SYSTEMS, THROTTLE BODY, STABILITY TRACTION CONTROL. I THINK THE CAR HAS BEEN IN THE SHOP WELL OVER 12 TIMES WITH AT LEAST 5 TIMES BEING THE THROTTLE BODY WHERE THE CAR JUST LOOSES POWER AND YOUR UNABLE TO DRIVE MORE THAN 40 MPH. IT GENERALLY WOULD HAPPEN ON THE FREEWAY. I WOULD PULL OVER AND HAVE TO TURN MY CAR OFF AND SIT AND THEN TURN IT BACK ON. THE ABOVE ISSUES WITH THIS CAR IS JUST TO NAME A FEW. BY THE WAY I PURCHASED THE VEHICLE AT 27,000 MILES SO THERE IS NO REASON WHY THESE ISSUES SHOULD CONTINUOUSLY BE HAPPENING. I HAVE CALLED CHEVY NUMEROUS OF TIMES COMPLAING THAT THIS VEHICLE IS SOMETHING WRONG WITH IT. I BELIEVE THEY HAVE JUST ABOUT REPLACED EVERY PART EXCEPT FOR THE BRAKES, ENGINE AND TRANSMISSION AND I A SURE THOSE ARE GOING TO BE NEXT. I COULD GO ON AND ON ABOUT THIS VEHICLE HOWEVER, IT IS DEFINITELY SOMETHING WRONG. I JUST TOOK IT IN FOR CHECK ENGINE LIGHT AGAIN AND NOISE FROM REAR END SOUNDING LIKE A STRUT. AND THEY FOUND ISSUE WITH KEY THOB CAUSING CHECK ENGINE LIGHT, LEAKING STRUT, AND BAD WHEEL BEARINGS. NOW THAT JUST ADDS MORE TO THE LIST. NOT TO MENTION I GET HOME AND THE CHECK ENGINE LIGHT IS BACK ON AGAIN AND THE NOISE IS SLIGHTLY STILL THERE. I HAVE PLENTY OF RECORDS I JUST HAVE TO MUCH TO UPLOAD HERE, BUT IF SOMEONE COULD PLEASE LOOK INTO MY SITUATION. THIS HAS TRULY BEEN A NIGHTMARE. WE CANNOT EVEN DRIVE THE CAR ON THE FREEWAY TO FAR BECAUSE WE ARE SCARED WE MAY GET STUCK.

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MY VEHICLE IS GIVING ME A SHIFT TO PARK MESSAGE AFTER THE VEHICLE IS IN PARK. THE VEHICLE GIVES A DING NOISE TO INFORM ME THAT THE VEHICLE IS NOT IN PARK. IT TAKES MULTIPLE TIMES TO TURN THE VEHICLE OFF COMPLETELY.

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I PARK, PLACE THE SHIFTER INTO PARK AND TURN THE CAR OFF BUT A MESSAGE APPEARS ON THE GAUGE CLUSTER SCREEN SAYING SHIFT INTO PARK. THE ENGINE IS OFF BUT THE LIGHTS AND RADIO STAY ON. THE SHIFTER IS LOCKED AND WILL NOT MOVE. THE SAME SCREEN SHOWS THAT THE CAR IS IN PARK BEFORE I SHUT THE CAR OFF, I CAN FEEL THE TRANSMISSION SHIFTING TOO. I HAVE TO TURN THE CAR BACK ON AND RUN THROUGH THE GEARS AND BACK OFF SEVERAL TIMES TO MAKE IT SHUT OFF. SEEMS TO HAPPEN MORE OFTEN ON SHORTER TRIPS. I WENT TO THE DEALER THEY HAVE A PART ON ORDER SEEMS TO BE A KNOWN ISSUE BUT I'M JUST OUT OF WARRANTY. I HAVE HAD THE CAR FOR 2.5 YEARS JUST OVER 35K MILES AND IT JUST STARTED.

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TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE FAILED TO STOP OR SLOW DOWN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO DRIVE ONTO THE SHOULDER AT SPEEDS OF MORE THAN 55 MPH IN ORDER TO AVOID CRASHING INTO ONCOMING TRAFFIC. DURING THE INCIDENT, A 911 CALL WAS MADE AND POLICE RESPONDED BY PUSHING THE VEHICLE INTO A MEDIAN IN ORDER STOP IT AND PREVENT THE VEHICLE FROM CRASHING INTO OTHER VEHICLES. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE EMERGENCY BRAKE DID NOT OPERATE AND THE STOP/START BUTTON WAS PRESSED, BUT DID NOT TURN OFF THE VEHICLE. THE VEHICLE WAS TOWED TO BALE CHEVROLET (13101 CHNAL PKWY, LITTLE ROCK, AR) WHERE IT WAS DIAGNOSED THAT THE ENGINE VACUUM FRACTURED AND CAUSED THE BRAKING SYSTEM TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-531-1269174. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 95,000.

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