Home · 2016 Chevrolet Express Passenger 3500 12 Pass · Complaints

What 20 owners told NHTSA about the 2016 Chevrolet Express Passenger 3500 12 Pass

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (20)Crash / fire / injury (3)Brakes (4)Body & structure (3)Electrical system (3)Engine (2)Fuel system (2)Steering (2)Suspension (2)Driver assistance (1)Engine & cooling (1)Seat belts (1)

3 of 20 complaints match · Body & structure · clear filters

Mar 7, 2019Electrical systemBody & structure

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. THE CONTACT STATED THAT WATER WAS LEAKING FROM THE DRIVER'S SIDE VISOR CONNECTION. WATER ALSO LEAKED ONTO THE CONTACT AND THE FLOOR. THE INSTRUMENT PANEL WAS ALSO LEAKING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAWYER CHEVROLET (351 W BRIDGE ST, CATSKILL, NY 12414, (518) 291-4586) WHERE IT WAS DIAGNOSED THAT A NEW WI-FI ANTENNA GASKET NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT FAILED AGAIN DAYS LATER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 36,000.

NHTSA ODI 11184855

Jul 15, 2016Body & structure

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED ON AN INCLINE AND THE SLIDING DOOR WAS OPENED, THERE WAS NO LOCKING MECHANISM TO PROHIBIT THE SLIDING DOOR FROM CLOSING INDEPENDENTLY. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE DOOR CLOSED INDEPENDENTLY WHILE AN EMPLOYEE WAS MAKING DELIVERIES WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED BY THE GENERAL MOTORS FLEET COORDINATOR THAT THE VEHICLE WAS OPERATING AS INTENDED. THE APPROXIMATE FAILURE MILEAGE WAS 300.

NHTSA ODI 10885075

Apr 26, 2016Body & structure

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS PARKED, THE DOOR CLOSED WITHOUT WARNING EVEN WHEN THE VEHICLE WAS ON AN INCLINE. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED BY THE TECHNICIAN THAT THE DOOR WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

NHTSA ODI 10861589

Working with the data? Download all 20 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Chevrolet Express Passenger 3500 12 Pass verdict →