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What 240 owners told NHTSA about the 2016 Chevrolet Cruze Limited

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (240)Crash / fire / injury (27)Engine (98)Electrical system (57)Fuel system (34)Transmission & drivetrain (31)Airbags (21)Brakes (17)Steering (17)Electronic Stability Control (esc) (16)Speed control (10)Body & structure (7)

1 of 240 complaints match · Fuel system · crash/fire/injury only · clear filters

Feb 8, 2017Fuel systemCrash1 injury

APPROACHED A CURVE IN ROAD AT APPROXIMATELY 50MPH, TOOK FOOT OFF THE GAS AND ACCELERATOR DID NOT DISENGAGE AND CONTINUED AT FULL SPEED SO FAST COULD NOT NEGOTIATE THE CURVE AND WENT OFF THE CURVE AND CRASHED INTO RAVINE BELOW. THIS OCCURED ONE DAY AFTER THE CAR HAD BEEN SERVICED BY A GM GARAGE ON 1/31/17 ABOUT A COMPLAINT ABOUT THE GAS PEDAL.

NHTSA ODI 10950295

Working with the data? Download all 240 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Chevrolet Cruze Limited verdict →