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What 59 owners told NHTSA about the 2016 Buick Verano

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (59)Crash / fire / injury (2)Airbags (23)Electrical system (15)Engine (7)Transmission & drivetrain (7)Electronic Stability Control (esc) (4)Fuel system (4)Lights (4)Seats (4)Steering (4)Lane Departure (3)

1 of 59 complaints match · Seats · crash/fire/injury only · clear filters

Jan 23, 2018Electrical systemSeatsFire

WHILE CAR WAS UNATTENDED AT NIGHT AND PARKED IN THE DRIVEWAY, A FIRE STARTED, APPARENTLY UNDER THE DRIVERS SEAT. THE FIRE BURNED THROUGH THE SEAT AND INTO THE DRIVER SIDE DOOR, STARTING AT THE BOTTOM AND CONTINUING UP TO THE WINDOW OPENING. THE DRIVERS DOOR WOULD NOT OPEN THE NEXT DAY AND ALL THE WINDOWS WERE COMPLETELY SMOKED OVER SO THE INTERIOR WAS NOT VISIBLE. WE ENTERED THE VEHICLE THROUGH THE PASSENGER DOOR AND DISCOVERED THE DAMAGE. THIS EVENT OCCURRED DURING THE NIGHT OF 12/6/17. AS OF 1/23/18 BUICK HAS NOT DETERMINED THE CAUSE OF THE PROBLEM AND HAS NOT OFFERED A SETTLEMENT BUT HAS DETERMINED THE VEHICLE IS A COMPLETE LOSS. THE CURRENT MILEAGE IS APPROXIMATELY 5,500 MILES.

NHTSA ODI 11064377

Working with the data? Download all 59 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Buick Verano verdict →