Home · 2016 Buick Lacrosse Hybrid · Complaints

What 46 owners told NHTSA about the 2016 Buick Lacrosse Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (46)Crash / fire / injury (7)Steering (12)Transmission & drivetrain (7)Speed control (6)Airbags (5)Brakes (4)Engine (3)Fuel system (3)Driver assistance (2)Electrical system (2)Body & structure (1)

2 of 46 complaints match · Driver assistance · clear filters

Oct 18, 2023BrakesDriver assistance

Adaptive cruise control dropped out, taking along with it the ABS (warning light), Stabilitrak (handling system) (warning light), Collision prep (message). Dealer states the ABS computer module failed, now in process of finding a replacement. Meanwhile, the ABS, cruise control, and other systems mentioned here are inoperative. It may well be that this may be considered to be a component failure, not an inherent safety issue but under some driving conditions it is clearly a safety consideration.

NHTSA ODI 11550579

Sep 9, 2022Driver assistance

At highway speeds with the Adaptive Cruise Control engaged, the brakes are heavily applied when other vehicles or obstructions are not observed. ACC engaged on controlled access highway no vehicles or obstructions and random hard braking takes place. Vehicle has been taken to the dealer numerous times for this condition and dealer reports no problems.

NHTSA ODI 11483622

Working with the data? Download all 46 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Buick Lacrosse Hybrid verdict →