Home · 2016 Buick Lacrosse Eassist · Complaints

What 41 owners told NHTSA about the 2016 Buick Lacrosse Eassist

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (41)Crash / fire / injury (6)Steering (11)Speed control (6)Transmission & drivetrain (6)Airbags (4)Brakes (4)Engine (3)Fuel system (2)Body & structure (1)Driver assistance (1)Electrical system (1)

4 of 41 complaints match · Airbags · clear filters

Jan 23, 2025Airbags

The contact owns a 2016 Buick LaCrosse. The contact stated that occasionally while driving at undisclosed speeds, the air bag warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the driver’s side air bag needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

NHTSA ODI 11638093

Jul 29, 2020AirbagsCrash1 injury

TL* THE CONTACT OWNED A 2016 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE CRASHED INTO A DEER. THE CONTACT MENTIONED THAT THE SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. IN ADDITION, THE CONTACT WAS CONCERNED WITH THE INTENSE EXCESSIVE EXPLOSION FROM THE AIR BAGS CAUSING THE PASSENGER OF THE VEHICLE TO GO DEAF IN WHICH MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE CONTACT CONTACTED GROWNEY MOTORS, INC (1160 MAIN ST, RED BLUFF, CA 96080 (530) 527-1034) OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. *BF *AS

NHTSA ODI 11342066

Nov 9, 2018AirbagsCrash1 injury

I WAS DRIVING IN THE CITY INVOLVED IN A CAR ACCIDENT AND MY AIRBAGS DID NOT DEPLOY

NHTSA ODI 11150374

Oct 17, 2016AirbagsCrash

TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. THE CONTACT WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 16V651000 (AIR BAGS). THE FAILURE MILEAGE WAS 11,500.

NHTSA ODI 10916565

Working with the data? Download all 41 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Buick Lacrosse Eassist verdict →