What 10 owners told NHTSA about the 2016 BMW X4

My daughter [XXX] had an oil change on 2-23-2024, and was told that fluid was leaking. In less than 2 weeks, the leakage had worsen. All the electrical components were flashing and the vehicle was cutting on and off. Eventually it stopped running. Her fiance, [XXX] , had the vehicle towed to an auto repair shop that specializes in European cars on 3-25-2024. She was quoted for a new engine, cost $12,500, which was about the same as what was owed. Since we couldn't afford the cost of a new engine, we did a voluntary surrender to the finance company, Foursight Capital. They sent us a notification for an Explanation of Calculation of Surplus or Deficiency. Had we been informed about the recall from the NHTSA failure to adequately remedied for a defective vehicle within a reasonable time, just maybe this problem would have not occurred. Now I'm stuck with a bill and no longer have the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11609802

TL* THE CONTACT OWNS A 2016 BMW X4. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE DROVE OVER A CURB CAUSING DAMAGE TO THE SUSPENSION. THE CONTACT HAD THE VEHICLE TOWED TO A REPAIR SHOP WHERE AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE CAUSE OF THE FAILURE WAS A FAULTY TIMING CHAIN. THE SUSPENSION DAMAGE WAS REPAIRED HOWEVER, THE ENGINE WAS NOT REPAIRED. BMW OF OWINGS MILLS (9702 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (410) 902-8700) WAS CONTACTED AND PROVIDED AN ESTIMATE FOR THE ENGINE REPAIR/REPLACEMENT. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ODI 11416176